=== redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === huck is now known as JHM3K === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === himcesjf_ is now known as him-cesjf === kallesbar_ is now known as kallesbar [05:19] I have a VPN (private internet access) but I don't always use it. But suddenly I cannot connect to any webpage UNLESS i am connected to the VPN. [05:20] I think it might be some DNS setting but I'm not sure nor sure how to change it. === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === Hui is now known as thinker === mkv is now known as m4v [12:19] People : hi ! [12:42] Hey folks [13:35] I have a VPN (private internet access) but I don't always use it. But suddenly I cannot connect to any webpage UNLESS i am connected to the VPN. [13:35] I think it might be some DNS setting but I'm not sure nor sure how to change it. [13:42] emma, try private window [13:44] emma, I use PIA and never encountered that...which browser? [13:49] emma think the PIA app has a setting which makes it default at startup , maybe that's been enabled somehow [14:02] * BluesKaj doesn't use the PIA provied GUI , I just use the config files and connect the vpn from the konsole [14:02] provided [14:06] ciao [14:22] BluesKaj: firefox. [14:23] emma, using The PIA GUI to connect or?? [14:23] yeah [14:23] I think it is a DNS problem [14:23] ok , look in the GUI to make sure it isn't setup to autostart on boot [14:25] it is set to auto-connect on launch [14:26] and start application at login [14:26] ok, think that's the culprit , it's overriding your network-manager setting [14:27] set the app to manual start [14:29] you may need to run sudo systemctl enable network-manager then sudo systemctl start network-manager [14:29] and perhaps a reboot [14:30] Yeah i set the PIA to manual start. Then I used sudo service network-manager restart [14:31] now PIA is not connected (but the PIA app is still running) and firefox cannot connect to any web pages. [14:31] interestingly ssh is still working which is how I am chatting now. [14:34] BluesKaj: you think it needs to reboot the machine? [14:36] open system monitor in the Kmenu and in the search type pia, right click on pia and choose send signal, then choose terminate or kill , then try your browser again [14:36] if that doesn't work try a reboot [14:36] emma,^ [14:37] ok [14:38] hm, i don't have that right click option. [14:38] to send a signal. [14:38] Im using kubuntu tho [14:39] it's just add to pannel, pin to task manager, that sort of thing. [14:41] I'll be back when I can. I am going to try to reboot the machine @ BluesKaj [14:42] use the process tab [14:42] the process tab? [14:43] BluesKaj: it's probably pia_nw ? [14:43] yes system monitor has 2 tabs, load and process [14:43] BluesKaj: May I ask you the quality of your connection with PIA? I'm comparing vpn providers atm. [14:44] oh didn't know i was using system monitor. Where do I find that? [14:44] BluesKaj: really though, I should ask that question to you in another channel. [14:44] oh i see it there [14:45] BionicMac, PIA is quite good dependin on the server , NYC , Florida, Mexico are all very good , avoid LA , it's throttled [14:46] Have you done a speed test? [14:46] Toronto, Montreal and Vancouver , and Seattle ,Texas as well [14:47] BluesKaj: i have killed pia_nw [14:47] I restarted firefox and it still connects to no pages. [14:47] yes, I lose about 5% on the download and none on the upload on the googlr speed test https://www.google.ca/search?q=speed+test&oq=speed+test&aqs=chrome..69i57j69i60.8513j0j8&sourceid=chrome&ie=UTF-8 [14:48] "We're having trouble finding that site" [14:48] BluesKaj: could this be a DNS thing? [14:48] somehow the DNS settings got corrupted? [14:48] and it things the DNS are by proxy or something? [14:48] emma, try sudo dhclient in the cli [14:49] em@nova:~$ sudo dhclient [14:49] RTNETLINK answers: File exists [14:50] ok now try the browser again [14:50] emma I have my DNS settings set to my providers DNS recommends in my router [14:50] not working. cannot find google. [14:51] the router should be the best location to set your DNS [14:51] can you ping google.com [14:51] i don't have access to the router and this was a problem in two different households with two different routers [14:51] yeah one sec [14:52] em@nova:~$ ping google.com [14:52] ping: google.com: Temporary failure in name resolution [14:56] emma you could trty setting google DNS or your provider's DNS in /etc/systemd/resolved.conf [14:56] okay what is google's dns? [14:56] 8.8.8.8 ? [14:56] yes [14:57] secondary is 8.8.4.4 [14:57] My VPN provider's App has a setting called "network_lock". If that is set to "yes" it will block your internet traffic for security. I do not use or have experince with PIA but it could be a setting like this. Or it may be a default. BluesKaj can surely assist with PIa specifics since he uses the provider. [14:58] [Resolve] [14:58] DNS=8.8.8.8 [14:58] #FallbackDNS= [14:58] #Domains= [14:58] clarification: the app will block internet traffic IF you lose your vpn connection that it. [14:59] I removed the comment # and put it to DNS=8.8.8.8 [14:59] is there some way to refresh that conf? [14:59] BionicMac, I haven't seen that setting in PIA, but i don't use the GUI [14:59] or do i have to reboot? [14:59] @ BionicMac yeah i remember seeing something like that in a older version of PIA -- I don't see that now but I'll look again. [14:59] emma, not sure, but reboot to make sure :-) [14:59] BluesKaj: Yep, ok cool. Yes my provider has a cli interface only. (except for the browser extension) [15:00] Im going to reboot now. See you guys as soon as I can. [15:00] ok emma [15:04] BluesKaj: just restarted -- the problem still persists. I can use ssh so I know I am connected to the internet [15:04] but firefox won't connect to any page. [15:04] BluesKaj: If you have done a speed test with PIA, what are the results? [15:04] im sure if i would now turn on PIA it would connect. [15:05] firefox gives the error "hmm. we are having trouble finding that site' [15:05] that's why I think this is a DNS thing [15:05] it's not saying you are offline [15:05] it says cannot find the site [15:06] emma, you could try with dnsmasq [15:06] should i see if chrome also cannot connect? [15:06] diogenes_: how's that? [15:06] emma, first see this: systemctl status NetworkManager [15:07] chrome also will not work. It says 'the site cannot be found'. [15:08] diogenes_: says it is active and running [15:08] ok let's see [15:09] it's gonna be a bit long process if you have time [15:09] when i was able to get online i googled "Firefox won't connnect unless I am using VPN" and I got some stuff but I can't go to google now since it can't find the site [15:10] run: cat /etc/NetworkManager/NetworkManager.conf | nc termbin.com 9999 [15:10] share the link [15:11] em@nova:~$ cat /etc/NetworkManager/NetworkManager.conf | nc termbin.com 9999 [15:11] nc: getaddrinfo for host "termbin.com" port 9999: Temporary failure in name resolution [15:12] this is the same error i get when i try: ping google.com [15:12] it comes back with 'temporary failure in name resolution' [15:12] I believe this is all the same problem. [15:12] could you google: kubuntu temporary failure in name resolution [15:12] I think if that can be solved then it would slove this? [15:13] ok you can create a new channel and you can use that channel for pasting direct output [15:13] and give me the name of the channel [15:13] ok [15:14] diogenes_: #temp [15:59] diogenes_: well now my wireless dongle will not connect [16:00] Previously the problem was that my wifi adapter would connect to the router but firefox would not work. Now my wireless adapter does not initialize. [16:02] diogenes_: I need to use a usb wireless adapter because the built in wireless card on this laptop is so weak. [16:02] ok [16:02] I am on #temp [16:05] Now the usb wireless adapter gets to configinuring interface in ntework manater and gthan fails [16:05] emma, let's talk in #temp [16:05] Now I cannot even type here in irssi because the built in wireless card is so weak that i am lagging very very badly [16:06] that's why i needed the wusb wireless adpeter [16:06] try to remove the previous wireless connections and connect again [16:06] also try systemctl restart NetworkManager [16:11] this is painfully broken [16:11] i can't type anything here [16:12] why is your wifi so weak? take your laptop closer to the access point so we can chat [16:13] 4 more sleeps til 18.04 LTS [16:14] D0U91E, I'm already there [16:14] nice BluesKaj with beta 2 right? [16:16] dunno, i just keep upgrading :-) [16:16] same... [16:16] once I chatted with you I got on the 18.04 - I think beta1 or earlier... weeks now tho [16:19] my 16.04 was giving me issues and there were more issues running 15.10 so I just went with the latest I could get of 18.04 [16:20] ouch === seph_ is now known as seppholo [18:11] hi kubuntu 18.04 I am having an update issue that I can solve this problem [19:03] emma: Did you correct you vpn connection issue? [19:03] emma: Just curious. [19:03] BionicMac: yes got it fixed thanks to BluesKaj [19:04] WHat was the problem? I can scroll back but maybe you can put it short and sweet .. =) [19:05] BionicMac: i do not understand the problem but i can tell you the solution. Maybe you can tell me the problem because to me the solution seems so random and magical. [19:05] ok shoot [19:05] or should I scroll... [19:05] The problem was this: I run the PIA VPN and all of a sudden Firefox (or any other browser) was unable to open any webpage UNLESS the VPN was turned on. [19:05] Here was the solution: [19:06] (1) Install ifupdown [19:06] I like magically random things. =) [19:06] (2) Edit etc/resolv.conf to say nameserver 127.0.0.53 [19:06] (it had previously said 127.0.0.1) [19:06] and that was it. [19:09] hmmm .. [19:17] BionicMac: this isn't the way we fixed it but it seems very likely to be the same problem: https://www.privateinternetaccess.com/forum/discussion/22079/can-no-longer-connect-to-internet-when-i-exit-pia-app-ubuntu-16-04 [19:17] emma: I am curious about something: If you could run this and paste it somewhere? Are you still in #test ? ->> run this 'sudo systemd-resolve --status' [19:18] brb... give me about 5 minutes please. [19:19] Yeah sure. [19:19] BionicMac: you mean now while the vpn is turned off? [19:19] emma: more related discussio: https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1624320n [19:19] Launchpad bug 1624320 in systemd (Ubuntu) "systemd-resolved appends 127.0.0.53 to resolv.conf alongside existing entries" [Low,Confirmed] [19:19] aaaah ha [19:19] brb [19:21] emma: yes now please. then maybe you could run it after vpn is on and do some comparisons ... these are the important files [ /etc/resolv.conf ... and ... /lib/systemd/resolv.conf ** ( /lib/systemd/resolv.conf is static) ] [19:22] coffee is calling me.. brb [19:23] BionicMac: here is what it looks like right now while the VPN is off: http://dpaste.com/0PPYV6W [19:25] emma: while it is off cat both of the resolv.conf files I just mentioned too. so 3 things in both states 1) cat /etc/resolv.conf ...2) cat /lib/systemd/resolv.conf ...3) 'sudo systemd-resolve --status' ... so all three tasks in each state please for comparison. without you having edited anything. [19:26] emma: I am curious about this because I an into dns issues setting vpn several times here. I do believe I am on the way to understanding "why". =) [19:26] s/I an/I ran/ [19:27] okay === amanda_ is now known as rheaofthecoos [19:37] kubuntu sucks [19:40] good riddance :-) [19:40] BluesKaj: =) [19:47] emma: What do your two resolv.conf files look like right now while the vpn is off? [19:49] emma: plus, according to your paste you are getting dns from a lan ip 192.168.1.1 on a particular interface Link 6 ... while your global dns is set to google 8.8.8.8 [19:50] My global and per interface are both set to the same servers. [19:53] BionicMac: this is with vpn off: http://dpaste.com/1TWA5YC [19:55] looks the same. and you are connecting properly with both setups? [19:56] I'm real curious to see both resolv.conf fils in each state also. [19:56] So you have edited /etc/resolv.conf yourself though. [19:57] cn you 'cat /etc/resolv.onf' and 'cat /lib/systemd/resolv.conf' in both states? [20:00] BionicMac, they both using the same nameserver 127.0.0.53 here [20:02] BluesKaj: ok . im just curious why tge hand edit is needed for emma though. [20:02] i under [20:02] the system shod take care of that ideally [20:04] sorry for thr mistype "i under" . switched to phone and my hands are big. === redwhite is now known as ZzZzZzzz === amanda_ is now known as rheaofthecoos [20:21] BionicMac: well it's gone back to not working now [20:22] emma: ok, so did you checkout both resolv.conf files? [20:22] emma: before you edit them , while it is not resolving, cat both files and paste please. [20:23] hey sorry i missed our chance for that. [20:24] emma: may as well look at 'sudo systemd-resolve --status' again also. If you don't mind pasting all of that it may help coming to a permanent solution other than editing the file every time. [20:24] I already went to that resolv.conf and somehow it put itself back to 127.0.1.1 [20:24] so i put it to 127.0.0.53 again [20:24] and now it works again. [20:24] emma: systemd-resolve is doing it. /etc/resolv.conf is dynamic. [20:24] sorry i have to go now but i would love to find out why this happens later. [20:25] ok thanks. =) [20:26] hey guys === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === redwhite is now known as ZzZzZzzz === ZzZzZzzz is now known as redwhite === magika is now known as Mariannnn === kubuntu is now known as Guest9913 [22:35] BionicMac: I think /etc/resolv.conf probably reverts back when I unplug my USB wiress adapter. (Which I have to use). As in, when I plug it in, NetworkManager sets it to 127.0.1.1 === greyhawk is now known as DiamondDish [22:36] s === redwhite is now known as ZzZzZzzz