| studio-user485 | hi | 00:23 |
|---|---|---|
| captain-tux_ | Hello | 00:26 |
| captain-tux_ | sup | 00:26 |
| studio-user846 | hi | 00:30 |
| slidinghorn | what's up studio-user846 | 00:31 |
| studio-user846 | i cannot install ubuntu studio because i have an internal ssd with adaptor *instead of cdrom( and it said that it whants to mount unmount it as cdrom, but it is ssd | 00:32 |
| studio-user846 | maybe i have to change something but i don t know | 00:33 |
| slidinghorn | studio-user846: that's a new one... | 00:33 |
| captain-tux_ | When does it display that, exactly? | 00:33 |
| studio-user846 | exaclty i don t remember but it was like i said, instead of ssd it belives that it is cdrom and it said that it cannot mount it and therefore it cannot install ubuntu or something like this | 00:35 |
| studio-user846 | maybe it need a command before instalation | 00:36 |
| captain-tux_ | Okay, there are two possibilities I can think of: A. Is there a Windows 10 installation on that drive and is that weird shutdown/sleep-hybrid mode active? B. You SSD might be misidentified by the BIOS, have you looked if it's displayed as an AHCI/Hard Drive device? | 00:37 |
| studio-user846 | i try to install over windows, i windows the ssd works fine | 00:38 |
| captain-tux_ | C. Partition table messed up | 00:39 |
| captain-tux_ | So you ant to replace Windows or dual-boot? | 00:39 |
| captain-tux_ | *want | 00:39 |
| studio-user846 | first i installed windows, and then i m trying to install ubuntu studio, i mean now it tries but it blocks, doesn t finish | 00:40 |
| slidinghorn | studio-user846: so you want to keep Windows, as well? | 00:41 |
| captain-tux_ | But you want to delete the Windows installation and only use Ubuntu Studio? | 00:41 |
| studio-user846 | i want dual boot, the ssd that it is not recognized it is for data, no windows there, only the fact that it is with adaptor for cdrom, it s about a laptop | 00:42 |
| * captain-tux_ scratches | 00:45 | |
| studio-user846 | no it s new | 00:45 |
| captain-tux_ | No, I'm scratching my head.. :D | 00:45 |
| studio-user846 | it works well i windows, but in ubuntu has recognision problems | 00:45 |
| studio-user846 | i though that maybe sbdy might know a command to type i terminal before installing | 00:46 |
| slidinghorn | studio-user846: are you able to boot into the Live environment? | 00:47 |
| studio-user846 | yes | 00:47 |
| studio-user846 | after that apper the problem | 00:47 |
| slidinghorn | I think you may have the RAID setting turned on in your BIOS - When your machine is booting, enter your BIOS (usually Del or F9 or something - depends on the machine) and set yoru SATA mode to ACHI | 00:51 |
| slidinghorn | s/yoru/your | 00:51 |
| studio-user846 | i ll try, thank you | 00:52 |
| studio-user856 | hi again | 01:13 |
| studio-user856 | i m me again...with the ssd problem | 01:13 |
| studio-user856 | sata was on archi | 01:14 |
| studio-user856 | the textual message on installation is> | 01:14 |
| studio-user856 | faild to mount partitions | 01:14 |
| studio-user856 | the installer needs to commit changes to partitions tables but cannot do so because partitions on the following mount points could not be unmounted : /cdrom | 01:17 |
| studio-user856 | please close ny applications using these mont points | 01:17 |
| slidinghorn | studio-user856: okay, stick around - I'm researching to see how we can help :) | 01:18 |
| studio-user856 | would you like the installer to try to unmount these partitions again? | 01:18 |
| studio-user856 | two options: go back/continue | 01:19 |
| slidinghorn | in the Live environment, can you post the output of lsblk to a pastebin? | 01:19 |
| studio-user670 | do you think because windows use it in background? | 01:21 |
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