[06:59] <ikonia> @mark #ubuntu thisweekinlinux unacceptable quit message
[21:01] <oerheks> hi, please remove buzie from #u
[21:01] <SlidingHorn> lol we all joined.
[21:01] <SlidingHorn> ops call from ubottu didn't respond
[21:01] <leftyfb> Please remove bugzie. He is currently violating COC and is generally toxic to the support channel
[21:02] <SlidingHorn> huh??  I used the ot command
[21:07] <oerheks> !ops .. please pay attention
[21:09] <leftyfb> I love how this becomes a problem with me every time I report this idiot
[21:13] <Unit193> leftyfb: < leftyfb> bugzie: you just don't care anymore do you? You just do whatever you want   Because stuff like that will only make him continue, as he's getting you all riled up.  What you want to do is try to steer whoever back on track, failing that generally calling ops/poking here/whatever, then fully disengage and ignore him.  That last step can even make whoever get bored and go away as
[21:13] <Unit193> they're getting no reaction.
[21:18] <leftyfb> Unit193: you don't get it. Go through the logs. Every single person in that channel who helps the most, about a dozen of us have tried to de-escalate, reminded of COC, asked to stop, been rediculed, called names and have all requested the removal of this person multiple times over the course of months. We have been told he is a known problem and there's nothing anyone is willing to do about it but to just ignore it. That's fine except this
[21:18] <leftyfb> kid is constantly swearing, and more importantly, giving VERY wrong and damaging advice to people who don't know better. But yeah, it's our problem. You're right. We'll just let him be. Nothing to see here. Move along.
[21:18] <valorie> baiting a troll is generally not a good idea
[21:18] <leftyfb> This is well beyond baiting a troll
[21:18] <leftyfb> WELL beyond it
[21:18] <Unit193> leftyfb: I never said you were the problem and not him...
[21:19] <leftyfb> I have been told this many timea by the ops innthi channel we every time I request his removal
[21:21] <SlidingHorn> just now in -discuss:  17:20 < bugzie> I will evade that ban btw
[21:21] <el> he will
[21:22] <el> and likely have a tantrum about this namespace outside of this namespace because people with staff cloaks removed him
[21:22] <el> there'll probably be more trolls join
[21:23] <SlidingHorn> I think the general point we're trying to make is that this wouldn't have been as bad had action been taken earlier
[21:23] <el> except it would have been
[21:23] <el> he tends to return more combative
[21:24] <leftyfb> el: so your solution to managing trolls is to do nothing because "there's always more where that came from" and "he'll just be back"
[21:24] <el> not at all.
[21:30] <el> opping is a balancing act, it's not about nitpicking and scolding people then banning them when they get defensive
[21:32] <SlidingHorn> I can understand that, but one could hardly call the recognition of that user's indiscretions "nitpicking" - it was constant and blatant disregard, as well as dangerous to users
[21:33] <leftyfb> el: that excuse does not apply when this troll is blatent, self-aditting, dangerous, consistent and you have received multiple reports from multiple reputable people over the course of months. He and everyone else is begging you yo ban him.
[21:34] <leftyfb> and yet
[21:34] <leftyfb> I have seen people come in for the first time, swear twice and been removed. This guy has been doing it for months and laughing in our faces and nothing happens
[21:35] <leftyfb> and that's just one problem with him
[21:35] <el> and he has been removed multiple times
[21:37] <leftyfb> please continue doing so. We are all begging you. Including him.
[21:37] <leftyfb> el: also, I've been in there for about a year and haven't seen him removed once.
[21:37] <el> he has definitely been removed multiple times
[21:38] <leftyfb> why won't you ban him now?
[21:38] <Unit193> (Note, he's gone by a few different names.)
[21:38] <leftyfb> can you just answer that?
[21:39] <leftyfb> I understand ban evading. This person, in the past year or so since I've been actively participating in #ubuntu, this particular person and their persona has not been banned.
[21:39] <leftyfb> After dozens of requests
[21:39] <leftyfb> from me, him and multiple others
[21:39] <el> he is banned now
[21:39] <el> unless he's returned and we're too engrossed by being told how much we fail
[21:40] <leftyfb> I apologize. I did not notice
[21:40] <leftyfb> I thank you very much
[21:41] <SlidingHorn> I'll continue any thoughts on the topic in -discuss - don't want to idle in here...
[21:41] <oerheks> good point
[21:41] <leftyfb> ditto. Thank you again
[21:42] <Unit193> They need to track bans better if they honestly think that..