| === snadg3 is now known as snadge | ||
| === drkokandy_ is now known as drkokandy | ||
| gf2 | Hello. I am learning to triage bugs. I have a question. Bug number 1778322 seems to have a patch. Should it be marked as confirmed? Could someone look at that bug and let me know if I should mark it as confirmed? The reporter has included a suggested solution which is a patch from redhat. Thanks ...G | 21:31 |
|---|---|---|
| hggdh | bug 1778322 | 21:33 |
| ubot5 | bug 1778322 in nautilus (Ubuntu) "gvfs-smb-browse can't browse samba/smb tree" [Undecided,New] https://launchpad.net/bugs/1778322 | 21:33 |
| hggdh | gf2: not really, somebody else *must* confirm. | 21:35 |
| gf2 | ok, thanks hggdh - just wanted to check with you first. On to other bugs :) | 21:35 |
| hggdh | gf2: I agree that it sounds real, but there are some points here: (1) is this issue already reported at Gnome? (2) if so, does it have a patch? (we would usually prefer a patch from upstream); (3) if no bug upstream, then you might go ahead an report it there, and provide the links ... | 21:37 |
| hggdh | to both the LP bug and the RH one | 21:37 |
| hggdh | gf2: so, you can *still* work on it :-) (if you feel comfortable, I mean) | 21:37 |
| gf2 | I think that is a bit above my skill level at the moment. I thought I would start with bugs that I could replicate. Thanks for the advice. :) | 21:38 |
| gf2 | Hello again. I am learning about bug triage. I see a new bug where the reporter has later said, "nevermind, it was due to messed up ~/.config/mimeapps.list from an earlier installation - can be closed" | 22:32 |
| gf2 | Do I mark that as "invalid"? | 22:32 |
| gf2 | https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1778549 | 22:32 |
| ubot5 | Ubuntu bug 1778549 in thunderbird (Ubuntu) "Thunderbird selectable as default web browser" [Undecided,New] | 22:32 |
| hggdh | gf2: yes, you can set as invalid. Please add a comment stating something like "closing per OP's request, not a bug" | 22:34 |
| gf2 | will do. Thanks hggdh! | 22:34 |
| hggdh | yw :-) | 22:34 |
| gf2 | It has two "affects" ubuntu-mate and thunderbird (ubuntu). Do I mark both as "invalid"? | 22:36 |
| hggdh | not the ubunutu-mate (a different distro), but you can close invalid Thunderbird (Ubuntu) | 22:40 |
| hggdh | we here have access and (a bit of) control over Ubuntu, not Mate, or other distros | 22:41 |
| gf2 | ok. So I will leave the ubuntu-mate "affect" as status "new" for this bug | 22:43 |
| gf2 | Hi. some of these bugs are from 2008. Shouldn't they be closed by now? https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/240887 | 22:52 |
| ubot5 | Ubuntu bug 240887 in thunderbird (Ubuntu) "impossible to switch in the agenda to - week - month" [Undecided,New] | 22:52 |
| gf2 | this one as well: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/255492 | 22:56 |
| ubot5 | Ubuntu bug 255492 in thunderbird (Ubuntu) "thunderbird doesn't sign message using a x.509 certificate" [Undecided,New] | 22:56 |
| gf2 | I have found several more, searching for thunderbird, status = new, importance = undecided. How do I handle these really old bugs (10 years old)? | 23:01 |
| gf2 | hggdh? | 23:12 |
| hggdh | gf2: you would have to check if the issue reported is no longer present -- if it is not, then you can close it | 23:17 |
| gf2 | you mean check with the reporter to see if they still have the problem? | 23:17 |
| hggdh | yes, you can do that | 23:24 |
| gf2 | ok, will do. Thanks again :) | 23:24 |
| hggdh | yw | 23:24 |
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