/srv/irclogs.ubuntu.com/2018/06/27/#ubuntu-mate.txt

dotcomboomHey, a friend installed Ubuntu MATE (probably 18.04) in a Virtualbox VM and Welcome is blank. I suggested to install additional drivers but that hasn't seemed to resolve it00:15
dotcomboomIt seems that it's because the VM had 1 GB RAM, I've replicated it and it seems to work on 2 GB.00:28
karnemelki tried to install 18.04, it was a horrorshow. nothing worked, install took forever, cpu at a constant 96%/97%. dell docking station did not work, display troubles.10:24
karnemelkas a good samaritan i tried 17.10 .... smooth as butter10:24
karnemelkso my question, did the patches for spectre and meltdown got to 18.04 but not into 17.10 ?10:25
alkisgkarnemelk: did you run `top` to see which process was taking 100% cpu?10:35
alkisgWhich process was it? Paste it here.10:35
alkisgFor example, I've heard issues with mate-hud and non-us keyboard layouts (just one of the cases)10:35
alkisgThe patches should be there in both 17.10 and 18.0410:36
karnemelkalkisg, keyboard layout was uk_gb10:44
karnemelkbut the problems arise before setting the keyboard, everything is slugish10:45
karnemelkso, since i have the iso right here.. im going to reboot into it10:45
karnemelkbbl10:45
sixwheeledbeast^patches would be in all supported versions so 16.04-18.04 yes.11:24
karnemelkalkisg, systemd-udevd crawls to 100% cpu usage11:24
karnemelkalkisg, in a minute its at 100% adding 10% dropping 7%, until it reaches max cpu11:25
alkisgkarnemelk: do you see any errors in `dmesg` ?11:31
karnemelkalksig, if you have a procedure you want me to follow, tell me11:42
karnemelkgonna reboot, brb11:43
karnemelkalkisg, dmesg: http://paste.ubuntu.com/p/tMQc47DCtv/11:57
alkisgkarnemelk: does the problem also happen if you don't use wlan?12:04
karnemelkalkisg, yes12:13
karnemelkalkisg, i only needed wlan for installing pastebin and dumping the log12:13
alkisgkarnemelk: strange, udev is related to devices,devices show up in dmesg, and yet your dmesg seems clean12:14
alkisgTry with some of the noapic/nolapic/irqpoll kernel options while booting12:15
alkisg(pressing F6 and selecting or typing those)12:15
alkisgDoes it happen in the installed system? Did you manage to install?12:15
alkisg(btw, I didn't mean "without using wifi", I meant "by completely disabling wifi so that the driver isn't loaded/used at all"12:16
karnemelkalkisg, yes its as slow as booting into the iso. installing takes about 1.5hrs and the cpu is constantly overheating and at 97% or above12:22
alkisgkarnemelk: you can try to install a previous kernel, e.g. the same one as 17.10 has, to see if that one works fine12:23
karnemelkalkisg, that gonna be a problem as i paved it with 17.10 this morning.12:24
alkisgYou can also try the opposite, install the 18.04 kernel into 17.10 and see if it gets the issue12:24
alkisgIt does sound like a kernel/udev issue though, not a desktop environment issue12:25
karnemelkalkisg, where do i start ?12:25
alkisgkarnemelk: you can install any kernel you want from the launchpad kernel ppa, google "ubuntu kernel ppa"12:26
karnemelkalkisg, ppa added, which kernel version ?12:28
alkisgkarnemelk: I'm on 18.04 and I have 4.15.0-23-generic12:29
alkisgPresumably that would be similar to the one the .iso has12:29
alkisg(or at least the one you can get with normal updates in 18.04)12:29
bobhawkI'm using 16.04, I'm set to update to the next LTS version in my setting but it doesn't show that 18.04 is available12:34
bobhawkI guessing I just need to be patient until Mate says it's the right time to receive the update is that about right?12:36
alkisgbobhawk: I think it shows up when 18.04.1 is released, in August...12:42
alkisgYou can still do it manually, but yeah, why not wait until it shows up12:42
bobhawkThanks... I was hoping I wasn't the only one ... appreciate the confirmation12:55
Asus15hey all I've got trouble using my touchpad on a toshiba laptop on 18.04 LTS (same issue on 16.04 LTS) I've tried the hot keys and it works fine in other OS's. Please help?13:40
karnemelkalkisg, 4.15.18 works fine , trying 4.15.0 now14:24
karnemelkalkisg, 4.15.0-041500-generic seems to work fine too.14:30
karnemelkalkisg, so i cant reproduce this on 17.10 with a newer kernel14:37
karnemelkill wait on the 18.04.01 release14:39
karnemelkthere is a reddit topic on this issue too, which happens to be a dell machine also14:40
karnemelkalkisg, thanks for the help14:40
=== DerRaiden`afk is now known as DerRaiden
drunkenlawyerHello. Not sure I am in the right place, but I have a support question about firefox with an issue that I only experience within ubuntu mate.17:48
drunkenlawyerWould it make more sense to discuss this in a mozilla forum?17:48
diogenes_!ask | drunkenlawyer17:52
ubottudrunkenlawyer: Please don't ask to ask a question, simply ask the question (all on ONE line and in the channel, so that others can read and follow it easily). If anyone knows the answer they will most likely reply. :-) See also !patience17:52
drunkenlawyerOk then. Will do. Basically firefox freezes for several seconds intermittently throughout the day on my laptop. I didn't have this problem until recently, have been using ubuntu mate regularly since the release of 17.10. I'm now in 18.04. I don't have this problem in chromium on ubuntu mate, or in firefox on other platforms (windows/mac). I have la17:58
drunkenlawyeryers.acceleration.force-enabled set to true, but disabling it does not fix the situation. Using firefox beta, and nightly also does not fix the problem. I have deleted my firefox profile each time i've attempted to fix the problem but it still crops up. Not sure what to try next, but I am determined to keep using firefox as my daily.17:58
diogenes_drunkenlawyer, so the issue occured on 18.04 only?18:04
drunkenlawyerYes I've only experienced it on 18.04, but I haven't used an older release since doing a clean install of 18.04.18:14
diogenes_what graphics you hot?18:15
diogenes_got*18:15
drunkenlawyerintel hd 400018:15
diogenes_drunkenlawyer, try this: sudo touch /etc/X11/xorg.conf.d/20-intel.conf18:18
drunkenlawyerI get a no such file or directory error. Should I go ahead and create the xorg.conf.d directory?18:21
diogenes_ok then this: sudo mkdir /etc/xorg.conf.d18:21
diogenes_wrong sorry, this one: sudo mkdir /etc/X11/xorg.conf.d18:23
drunkenlawyerno worries i understood the X11.18:23
diogenes_after that, sudo touch /etc/X11/xorg.conf.d/20-intel.conf18:23
drunkenlawyerAlright. Done.18:24
diogenes_after that: pkexec pluma /etc/X11/xorg.conf.d/20-intel.conf18:24
diogenes_and add the following: https://paste.ubuntu.com/p/Xh688FzM49/18:24
diogenes_save, close and run: cat /etc/X11/xorg.conf.d/20-intel.conf | nc termbin.com 999918:25
diogenes_share the link here18:25
drunkenlawyerok one sec18:26
drunkenlawyerhttp://termbin.com/otcd118:27
diogenes_run: man intel and just tell me if u get the info18:28
drunkenlawyerit takes me to the man page for 'intel integrated graphics chipsets'18:30
diogenes_good, reboot now and see if u get freezes again18:30
drunkenlawyerI will reboot and log back onto irc now momentarily.18:31
drunkenlawyerHello, I am back after a reboot18:34
diogenes_ok18:34
drunkenlawyerThank you for your help.18:37
diogenes_yw hope it helps18:38
drunkenlawyerI have not experienced the issue thus far, though its only been several mins I normally would have had it happen at least once by now.18:38
dreamscapeok so can no one help with my touchpad not working? Been trying all day and at this stage I'm guessing it's a no go?18:41
diogenes_dreamscape, how it stopped working?18:42
dreamscapeI've fresh installed MATE 16.04/18.04 and it refuses to work. Hot keys make no difference and xinput shows it in the list.18:43
dreamscapeI installed synclient, it shows touchpadOff=018:44
diogenes_so it doesn't work neither in 16.04 nor in 18.04\?18:44
dreamscapeNo18:45
dreamscapeIt wouldn't even work in the installer18:45
diogenes_model and year of lsptop?18:45
dreamscapeToshiba Satellite c50-b-18918:46
dreamscapenot new but certainly not old either.18:46
diogenes_how can u be sure that touchpad is not damaged?18:47
dreamscapeIt works perfectly in BIOS and Windows18:47
dreamscapeBut I hate windows so.. I really want it to work with Linux :( I don't see why it doesn't work. Plug in a mouse and that works fine. Keyboard is fine. Just touchpad and touchpad buttons refuse to work.18:49
diogenes_dreamscape, run: apt list --installed | grep synaptic | nc termbin.com 999918:51
diogenes_share the link here18:51
Asus15http://termbin.com/kerj18:54
Asus15there you go diogenes_ (on the laptop now, easier to copy and paste things)18:54
diogenes_Asus15, sorry?18:55
dreamscapeits me ^^18:55
diogenes_hehe18:55
dreamscapesorry ha. Had to log in here on that laptop it makes things easier.18:55
diogenes_dreamscape, try this: sudo apt purge xserver-xorg-input-synaptics18:55
dreamscapeok that has removed xserver-xorg-input-synaptics18:56
diogenes_reboot18:56
dreamscapenot working still18:58
diogenes_re-install it again:  sudo apt install xserver-xorg-input-synaptics18:59
diogenes_reboot afterwards18:59
=== AndroUser is now known as drunkenlawyer
dreamscapestill the same19:01
diogenes_ok, run: xinput | nc termbin.com 999919:01
Asus15http://termbin.com/2t0v19:02
diogenes_and: cat /proc/bus/input/devices | nc termbin.com 999919:03
Asus15http://termbin.com/hvi019:04
diogenes_ok try: sudo rmmod i2c_hid and then sudo modprobe i2c_hid19:08
Asus15rmmod: ERROR: Module i2c_hid is not currently loaded19:09
diogenes_then the second one19:09
Asus15that goes through fine19:09
diogenes_no changes?19:09
Asus15no output though and no touchpad19:09
diogenes_smells like a bug in the driver19:12
dreamscapedamn :(19:12
dreamscapei guess this OS is a no go then :(19:16
dreamscapewould this driver be used on all linux distro's?19:16
diogenes_yes but not all use the same version of it, you can try different live sessions and maybe you will find the one that works19:17
diogenes_we can try another thing19:18
dreamscapeok worth a shot :) i did try Linux Mint live cd but that didn't work either.19:18
diogenes_cat /etc/default/grub | ncv termbin.com 999919:19
diogenes_sorry19:19
diogenes_this one ^^19:19
diogenes_this: /etc/default/grub | nc termbin.com 999919:20
diogenes_^^^19:20
Asus15http://termbin.com/dkxt19:21
diogenes_pkexec pluma /etc/default/grub19:22
diogenes_modify the line: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" to look like GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i8042.reset i8042.nomux i8042.nopnp i8042.noloop"19:23
diogenes_after that: sudo update-grub19:23
Asus15ok19:23
diogenes_after that: cat /etc/default/grub | nc termbin.com 999919:23
Asus15http://termbin.com/63c919:24
diogenes_reboot, fingers crossed :)19:24
Asus15no :(19:26
diogenes_bad :(19:28
Asus15yes :(19:28
Asus15I guess i must look at other distro's19:29
diogenes_try some live images of manjaro, opensuse, solus, xubuntu and even cent os19:29
Asus15will do19:29
diogenes_if you get any luck, come here and tell me19:29
Asus15will do :)19:29
diogenes_:)19:29
dreamscapeSolus, Xubuntu, Majaro all tried none work with touchpad :( diogenes_20:04
diogenes_opensuse and centos left20:05
dreamscapei doubt they will work :( why does it not work with linux? seems strange20:07
diogenes_i think if you lived nearby we could have done something about it (maybe) some cases devices work after i pet them :)20:08
diogenes_try centos and fedora because centos uses older and stable packages and fedora because it uses wayland20:10
dreamscapeok20:10
dreamscapereally don't want to resort to using windows :(20:11
diogenes_dreamscape, i need to go now, if none of those work the come back tomorrow but write to me in priv and we will try few other tricks20:16
dreamscapeok20:18
vampirefox2Has anyone else had trouble registering on the Ubuntu-Mate community site? I've tried to register but I never get a confirmation email.20:29
gateromansyes, i tried for three days to try and register for the community and tried getting some help. in the end i registered a new google account and used the gmail button to register and that worked.21:12
gateromansusing just the register email and verify has not worked, i hope that helps.21:13
vampirefox2Ok,I'll try that, thanks :)21:29
gateromans@vampirefox2 your welcome21:33
nardili cant get vcl media player to work, is there something else better?22:30

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