| eraserpencil_ | could someone assist me in the right steps to reporting a bug? | 05:38 |
|---|---|---|
| tsimonq2 | eraserpencil_: In what package? | 07:28 |
| eraserpencil_ | tsimonq2: network-manager no longer recognises my Wifi card, although lshw shows it | 09:23 |
| tsimonq2 | eraserpencil_: See the topic. :) | 09:23 |
| eraserpencil_ | errr... yea! | 09:25 |
| eraserpencil_ | I actually tried reading the proper way to filing a bug report, but I got lost cause alot of conditions to be met and I dont exactly know what some means. | 09:26 |
| eraserpencil_ | I upgraded my kernel to 4.15, wifi no longer works. So I had to downgrade to 4.13. Now, there is no bug report that automatically get generated, hence I came to this channel if its something worth reporting and/or how to report such a bug | 09:28 |
| eraserpencil_ | to ask* | 09:28 |
| tsimonq2 | eraserpencil_: This is a really nice link about filing bug reports: https://www.chiark.greenend.org.uk/~sgtatham/bugs.html | 09:29 |
| tsimonq2 | eraserpencil_: After reading that, try ubuntu-bug linux | 09:29 |
| tsimonq2 | (in your terminal) | 09:30 |
| eraserpencil_ | haha whoa, i am not sure what error that bug is reporting. | 09:33 |
| eraserpencil_ | got it thanks | 09:41 |
| === chrisccoulson_ is now known as chrisccoulson | ||
| hggdh | eraserpencil_: if the bug is in network-manager, then boot under the offending kernel then, with the issue shown, run 'ubuntu-bug --save=~/nm.crash' | 14:01 |
| hggdh | eraserpencil_: then reboot under a working kernel, and then run 'ubuntu-bug ~/nm.crash' | 14:02 |
| hggdh | this should report your bug | 14:02 |
| hggdh | eraserpencil_: then add information as needed to describe your issue | 14:02 |
| eraserpencil_ | thanks hggdh | 14:53 |
| siretart | Hi, I need some help with understanding apport wrt. to traces. In https://bugs.launchpad.net/ubuntu/+source/transcode/+bug/1782402 the user is experiencing a segfault, and I am wondering where exactly it crashes. the user first filed without apport, and I've asked him to use 'apport-collect' to add the missing information. unfortunately, this did not retrace the bug. Did I suggest something wrong? What can the report | 21:17 |
| siretart | er do to have launchpad do a full retrace that includes source lines and variales in libavcodec, a library the program crashing is depending on? | 21:17 |
| ubot5 | Ubuntu bug 1782402 in transcode (Ubuntu) "any export AC3 causes segfault" [Undecided,Incomplete] | 21:17 |
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