[05:38] <eraserpencil_> could someone assist me in the right steps to reporting a bug?
[07:28] <tsimonq2> eraserpencil_: In what package?
[09:23] <eraserpencil_> tsimonq2: network-manager no longer recognises my Wifi card, although lshw shows it
[09:23] <tsimonq2> eraserpencil_: See the topic. :)
[09:25] <eraserpencil_> errr... yea!
[09:26] <eraserpencil_> I actually tried reading the proper way to filing a bug report, but I got lost cause alot of conditions to be met and I dont exactly know what some means.
[09:28] <eraserpencil_> I upgraded my kernel to 4.15, wifi no longer works. So I had to downgrade to 4.13. Now, there is no bug report that automatically get generated, hence I came to this channel if its something worth reporting and/or how to report such a bug
[09:28] <eraserpencil_> to ask*
[09:29] <tsimonq2> eraserpencil_: This is a really nice link about filing bug reports: https://www.chiark.greenend.org.uk/~sgtatham/bugs.html
[09:29] <tsimonq2> eraserpencil_: After reading that, try ubuntu-bug linux
[09:30] <tsimonq2> (in your terminal)
[09:33] <eraserpencil_> haha whoa, i am not sure what error that bug is reporting.
[09:41] <eraserpencil_> got it thanks
=== chrisccoulson_ is now known as chrisccoulson
[14:01] <hggdh> eraserpencil_: if the bug is in network-manager, then boot under the offending kernel then, with the issue shown, run 'ubuntu-bug --save=~/nm.crash'
[14:02] <hggdh> eraserpencil_: then reboot under a working kernel, and then run 'ubuntu-bug ~/nm.crash'
[14:02] <hggdh> this should report your bug
[14:02] <hggdh> eraserpencil_: then add information as needed to describe your issue
[14:53] <eraserpencil_> thanks hggdh
[21:17] <siretart> Hi, I need some help with understanding apport wrt. to traces. In https://bugs.launchpad.net/ubuntu/+source/transcode/+bug/1782402 the user is experiencing a segfault, and I am wondering where exactly it crashes. the user first filed without apport, and I've asked him to use 'apport-collect' to add the missing information. unfortunately, this did not retrace the bug. Did I suggest something wrong? What can the report
[21:17] <siretart> er do to have launchpad do a full retrace that includes source lines and variales in libavcodec, a library the program crashing is depending on?
[21:17] <ubot5> Ubuntu bug 1782402 in transcode (Ubuntu) "any export AC3 causes segfault" [Undecided,Incomplete]