| siretart | Hi, I need some help with understanding apport wrt. to traces. In https://bugs.launchpad.net/ubuntu/+source/transcode/+bug/1782402 the user is experiencing a segfault, and I am wondering where exactly it crashes. the user first filed without apport, and I've asked him to use 'apport-collect' to add the missing information. unfortunately, this did not retrace the bug. Did I suggest something wrong? What can the report | 21:40 |
|---|---|---|
| siretart | er do to have launchpad do a full retrace that includes source lines and variales in libavcodec, a library the program crashing is depending on? | 21:40 |
| ubot5 | Ubuntu bug 1782402 in transcode (Ubuntu) "any export AC3 causes segfault" [Undecided,Incomplete] | 21:40 |
| hggdh | siretart: the apport-collect did not get the crash file | 21:51 |
| hggdh | siretart: if there *is* a crash file for this (would be under /var/crash/) then they can open a new bug with ubuntu-bug /var/crash/<crash filename> | 21:52 |
| hggdh | alternatively, they could apport-retrace the crash file | 21:52 |
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