| ubptgbot | <AlexanderPlaza> Not sure if anyone has run into this issue. But I can't seem to remove custom wallpapers with the latest RC | 00:16 |
|---|---|---|
| ubptgbot | <advocatux> @AlexanderPlaza, There are some issues with content-hub. Have you checked if that bug is reported already? | 09:23 |
| ubptgbot | palein was added by: palein | 09:37 |
| ubptgbot | <wayneoutthere> @AlexanderPlaza, that'll mess up our showcase real nice! :( make sure it's a good custom wallpaper when you set it ;) | 10:10 |
| ubptgbot | Max imilian was added by: Max imilian | 10:16 |
| ubptgbot | <AlexanderPlaza> @advocatux, [Edit] I’ll take a look. I was working on fixing it on our phone. … I’ve posted a GitHub issue on it. https://github.com/ubports/ubuntu-touch/issues/803 … Not sure if it’ll affect the upgrade process within the phone. | 13:19 |
| ubptgbot | <Mehdi Abdellah> hi | 14:12 |
| ubptgbot | <Mehdi Abdellah> (Photo, 1360x768) https://irc.ubports.com/xkaNHJWJ.png | 14:13 |
| ubptgbot | <Mehdi Abdellah> What is the problem? | 14:13 |
| ubptgbot | <vanyasem> @Mehdi Abdellah, don't cross-post to multiple chats | 14:14 |
| ubptgbot | <vanyasem> your issue doesn't belong here | 14:14 |
| ubptgbot | <vanyasem> keep it in halium | 14:14 |
| ubptgbot | <vanyasem> thank you | 14:14 |
| ubptgbot | <Mehdi Abdellah> 😡 | 14:15 |
| ubptgbot | <mattbel10> @AlexanderPlaza, When I first read your description post I got confused: if you are talking about the phone, there is no either 15.10 or 16.10 OS, but only 15.04 (nickname Vivid) and 16.04 (nickname Xenial). If somewhere you are talking about your PC, well yes there are also the 15.10 and 16.10 available | 14:29 |
| ubptgbot | <AlexanderPlaza> @mattbel10, Oops sorry no. I’m talking Ubuntu touch 15.10 and 16.04. | 14:30 |
| ubptgbot | <AlexanderPlaza> [Edit] So here is the full case here. … I had installed 15.10 and added some wallpapers. Then I did a reflashing of the phone to 16.04 without wiping any data. … Then I proceeded to erase the older wallpaper (because we are making stuff to submit to the cultural showcase) and noticed we can select photos but the erase butto | 14:31 |
| ubptgbot | n is grayed out. Looking at it further the wallpapers were no longer within the .local folder in the user home folder. It was located in /var/lib/lightdm-data/phablet/ubuntu-system-settings/Pictures/ … Because they are located in var the end user is unable to remove them. To remove them I had to use terminal and issue a sudo rm -r … Originally thou | 14:31 |
| ubptgbot | ght this was an 16.04RC issue it appears to be a 15.10 to 16.04 upgrade via ubports installer issue. | 14:31 |
| ubptgbot | <AlexanderPlaza> @mattbel10, [Edit] Oops sorry no. I’m talking Ubuntu touch 15.04 and 16.04. | 14:31 |
| ubptgbot | <mattbel10> @AlexanderPlaza, 😔 15.04 and 16.04 you mean for Ubuntu Touch, right? | 14:32 |
| ubptgbot | <AlexanderPlaza> @mattbel10, The only two main versions of Ubuntu Touch, yes. … For some odd reason I always think it’s 15.10 | 14:32 |
| ubptgbot | <mattbel10> @AlexanderPlaza, [Edit] When I first read your description post I got confused: if you are talking about the phone, there is no either 15.10 or 16.10 OS, but only 15.04 (nickname Vivid) and 16.04 (nickname Xenial). If somewhere else you are talking about your PC, well yes there are also the 15.10 and 16.10 available | 14:33 |
| ubptgbot | <mattbel10> @AlexanderPlaza, :) I suggest you then to change the Github wording so people don't get crazy | 14:34 |
| ubptgbot | <AlexanderPlaza> @mattbel10, Already did. | 14:36 |
| ubptgbot | <AlexanderPlaza> However I doubt anyone in this community would go crazy. | 14:37 |
| ubptgbot | <mattbel10> Yes I know, I was a bit exhagerating ehehehheh but good you found that issue, I don't know why the folder changes after the upgrade... | 14:39 |
| ubptgbot | <AlexanderPlaza> Maybe confused and ask for clarification due to my own stupidity. | 14:39 |
| ubptgbot | <AlexanderPlaza> @mattbel10, Indeed. the wallpapers should be placed back into the .local folder. | 14:40 |
| ubptgbot | <mattbel10> @AlexanderPlaza, +1 | 14:40 |
| ubptgbot | Gayle Bunk was added by: Gayle Bunk | 18:43 |
| ubptgbot | <TartanSpartan> Has anyone else been unable to launch gnome-terminal in Libertine on Xenial? | 19:25 |
| ubptgbot | <TartanSpartan> Nor VLC. Going to file bug reports next time I can grab the logs. If people could please keep testing all sorts of desktop apps, hopefully the dev team can target these issues for OTA-5. | 19:45 |
| ubptgbot | <Fiona C> Hi. Sorry not sure how this help group works - do I just throw in my question? | 20:34 |
| ubptgbot | <dohbee> well if you don't ask, you'll certainly never get an answer :) | 20:34 |
| ubptgbot | <Fiona C> 😉 ok. Trying to flash M10FHD back from Android. Downloaded SP Tools and Ubuntu touch image and ran, but it failed with a BROM 4008 error. Tablet continuously reboots now. I can get into fastboot/recovery mode just need reminder on how to rescue it from here please. (I had similar problems when flashing to Android last year but the | 20:37 |
| ubptgbot | help page on BQ no longer exists 😕). Thanks | 20:37 |
| ubptgbot | <Fiona C> @Fiona C, Was using latest version of sp tools on Ubuntu 16.04 | 20:38 |
| ubptgbot | <dohbee> i think you need to be in fastboot mode to use sp flash tool | 20:42 |
| ubptgbot | <dohbee> also you might want to join @WelcomePlus as that's where installation questions are generally directed to | 20:43 |
| ubptgbot | <advocatux> @Fiona C, See https://docs.ubports.com/en/latest/userguide/install.html#install-on-legacy-android-devices | 20:46 |
| ubptgbot | <Fiona C> @dohbee, Ok - the instructions on the ubports page are very wrong if I’m meant to be in fastboot. It says to have the tablet turned off. … Is welcomeplus another telegram group? | 20:46 |
| ubptgbot | <dohbee> it is | 20:47 |
| ubptgbot | <Fiona C> @advocatux, Yeah that’s what I was following | 20:47 |
| ubptgbot | <Lakotaubp> http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5/#/vanilla/discussion/embed/?vanilla_discussion_id=0 try this not ubports but help me out | 20:48 |
| ubptgbot | <dohbee> hmm | 20:48 |
| ubptgbot | <Fiona C> @Lakotaubp, Yup Nigel, that’s the BQ page that helped me last year. Sadly it no longer exists | 20:48 |
| ubptgbot | <Flohack> @dohbee, Yes sp flash tool needs to be started but device disconnected and off. Then connect it, it will go into download mode - a cool invention like with samsung, but an additional mode on the BQs | 20:49 |
| ubptgbot | <Flohack> If you follow the instructions precisly nothing can go wrong | 20:49 |
| ubptgbot | <dohbee> oh right | 20:49 |
| ubptgbot | <Lakotaubp> Flip that was useful shows how long ago I used it | 20:49 |
| ubptgbot | <Fiona C> @Flohack, I did. And it did go wrong | 20:49 |
| ubptgbot | <Flohack> @Fiona C, AAre you 1000% sure you selected fw upgrade and not download in the dropdown? | 20:50 |
| ubptgbot | <Fiona C> @Flohack, Yes | 20:50 |
| ubptgbot | <Flohack> Ok because then it should be easy, I did this with 2 E5 last week | 20:50 |
| ubptgbot | <Fiona C> As I say, I had v similar things go wrong when I flashed from UT to Android last year. Just a pity BQ got rid of the page that showed how to recover! | 20:51 |
| ubptgbot | <dohbee> i did it once with one e4.5 like 4 years ago. so, my memory might be a little off on that ;) | 20:51 |
| ubptgbot | <advocatux> Fiona try this https://forums.ubports.com/post/10007 | 20:51 |
| ubptgbot | <advocatux> (Change the requirements for FHD) | 20:52 |
| ubptgbot | <Fiona C> @advocatux, I’ll give it a go as far as I can. Developer mode was enabled before I started, but I can’t turn the tablet on anymore (apart from recovery) so will see how many of these steps work and let you know... | 20:54 |
| ubptgbot | <advocatux> 👍 | 20:54 |
| ubptgbot | <Fiona C> @advocatux, Btw which version of sp tools am I meant to be using? That post says 1612... which is the first download link on the ubports install page, but a few lines down on the ubports page it says to make sure you have the most recent version - which is 1744. Could this be part of the problem? (I used 1744). … Just rebooti | 21:04 |
| ubptgbot | ng and trying those steps now... | 21:04 |
| ubptgbot | <Fiona C> Ok. I can get into recovery mode on the device but it doesn’t show up in adb. Can I use the recovery menu to get the tablet into the correct state for trying to reinstall with so flash tool? | 21:09 |
| ubptgbot | <Fiona C> (Photo, 960x1280) https://irc.ubports.com/muhvGz95.png | 21:10 |
| ubptgbot | <riccardovidotto> @Fiona C, Have you updated the tablet via OTA? | 21:14 |
| ubptgbot | <Fiona C> @riccardovidotto, It was running Android (no) | 21:15 |
| ubptgbot | <Flohack> @Fiona C, I am afraid no | 21:15 |
| ubptgbot | <Fiona C> @Flohack, Hmm... there was something I did via the recovery menu last year. Wish I could remember what it was... | 21:16 |
| ubptgbot | <Fiona C> Maybe I need to contact BQ and see if they are able/willing to share the process they had before on their page | 21:17 |
| ubptgbot | <Flohack> We do not know much about SP tool its totally undocumented and unoffical | 21:17 |
| ubptgbot | <Flohack> And it can brick devices | 21:17 |
| ubptgbot | <Fiona C> So is there another way to flash? | 21:17 |
| ubptgbot | <Flohack> No | 21:18 |
| ubptgbot | <Flohack> Not if you change between Android and UT | 21:18 |
| ubptgbot | <NotKit> @Fiona C, try to flash it again with same image | 21:19 |
| ubptgbot | <NotKit> SP FlashTool operates on a low level, but this sometimes happens | 21:19 |
| ubptgbot | <Fiona C> @NotKit, sp flash tools couldn’t create a port (and as soon as I plugged in the tablet it was continuously rebooting) | 21:20 |
| ubptgbot | <NotKit> you start flashing, then plug in the tablet? | 21:20 |
| ubptgbot | <Fiona C> I followed the ubports instructions. So I selected upgrade, hit the ‘download’ button then plugged in the tablet. Tablet kept trying to boot, flash tools said it couldn’t create a port | 21:21 |
| ubptgbot | <NotKit> do you have ModemManager disabled? it can interfere | 21:21 |
| ubptgbot | <Fiona C> (The first time it failed part way through with a BROM 4008 error which led to this) | 21:22 |
| ubptgbot | <Fiona C> Modem manager? | 21:22 |
| ubptgbot | <Fiona C> @NotKit, How do I tell? | 21:23 |
| ubptgbot | <NotKit> sudo systemctl status ModemManager | 21:23 |
| ubptgbot | <Fiona C> (Photo, 1280x230) https://irc.ubports.com/kVbn0hTS.png | 21:24 |
| ubptgbot | <Fiona C> 😐 | 21:24 |
| ubptgbot | <Fiona C> do I run the demon-reload? | 21:25 |
| ubptgbot | <NotKit> I think you have it disabled already | 21:29 |
| ubptgbot | <advocatux> @Fiona C, That page could be explain it clearer but what it meant is you have to use the first SP Flash tool UNLESS you're using Ubuntu 17.10 | 21:35 |
| ubptgbot | <advocatux> @Fiona C, [Edit] That page could be explain it clearer but what it means is you have to use the first SP Flash tool UNLESS you're using Ubuntu 17.10 | 21:36 |
| ubptgbot | <Fiona C> @advocatux, Ah - maybe part of the problem? (And yes, definitely needs clarification 😉) | 21:41 |
| ubptgbot | <Fiona C> So any ideas on what I should try? (Or shall I just see if BQ can tell me again what was on their page?) | 21:42 |
| ubptgbot | <NotKit> if you have Windows PC nearby, unholy variant could be to use SP FlashTool on it | 21:43 |
| ubptgbot | <Fiona C> @NotKit, No, I use MacOS I’m afraid | 21:44 |
| ubptgbot | <dohbee> @Fiona C, are you doing this from VM or from live USB? | 21:44 |
| ubptgbot | <Fiona C> @dohbee, On an old laptop which has 16.04 installed on it | 21:44 |
| ubptgbot | <dohbee> oh ok | 21:44 |
| ubptgbot | <Fiona C> Maybe I’ll hit up BQ support tomorrow and see if they can help 😉 | 21:45 |
| ubptgbot | <dohbee> you might have to ship it back to them at this point :-/ | 21:45 |
| ubptgbot | <NotKit> @dohbee, nah, it's just unsuccessful flash, bootloader/etc is still alive | 21:46 |
| ubptgbot | <Fiona C> @dohbee, I’m hoping not. As I say I reached an almost identical spot last year when going to Android and they helped me through that. Not panicking yet! | 21:46 |
| ubptgbot | <dohbee> well here's to hoping :) | 21:46 |
| ubptgbot | <Fiona C> @dohbee, 😊 thanks for the suggestions though! | 21:50 |
| ubptgbot | <advocatux> @Fiona C, I think this is the page you're looking for https://web.archive.org/web/20180118130643/http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5 | 21:51 |
| ubptgbot | <Fiona C> @advocatux, 👍🏻 That looks very familiar! Thanks, I’ll look through it and see if I can still get (or still have!) the tools. I may have to take it back to Android before trying UT again | 21:54 |
| ubptgbot | <advocatux> Yes, that's an archived copy but the instructions should work still. … Good luck !! | 21:55 |
| ubptgbot | <Dave S> (Photo, 1440x2560) https://irc.ubports.com/DI0vhXc0.png | 22:37 |
| ubptgbot | <dohbee> o_O | 22:37 |
| ubptgbot | <dohbee> what does that furniture have to do with ubports, Dave ? | 22:38 |
| ubptgbot | <Dave S> Camera and Telegram problem - seems to work though haven't had to shut OPP down. | 22:39 |
| ubptgbot | <dohbee> i'd suggest maybe the best way to debug that is perhaps not to post arbitrary pictures to the discussion group with over 1600 members in it, especially without any context :) | 22:40 |
| ubptgbot | <Dave S> Yes it should have gone to my partner - need more practice with Telegram. | 22:42 |
| ubptgbot | <advocatux> Now you can practice how to delete pictures in Telegram :) | 22:43 |
| ubptgbot | <advocatux> Okay, let me help you | 22:44 |
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