[00:35] <xubuntu191> Hello
[00:36] <xubuntu191> I am in need of help connecting a Canon printer to my Xubuntu 14.04 Vostro 1000 laptop
[01:18] <xubuntu191> Would be grateful for any help.
[01:38] <havenstance> xubuntu191, I would try CUPS, I've not ever used it so I cannot really provide much more help than that
[01:38] <havenstance> here is the link to the document that explains what it is and what it does.
[01:38] <havenstance> https://help.ubuntu.com/lts/serverguide/cups.html.en
[01:39] <xubuntu191> Thanks, havenstance. I am trying it now.
[01:42] <havenstance> np, if you need you might google the printer model and CUPS Config and you might find a full guide there somewhere, otherwise this suggests it might be pretty straight forward but again, I've never used it so I cannot confirm that
[01:48] <xubuntu191> Thanks,  havenstance. I tried the CUPS guide from the website you mentioned, and I do not think it got far, but I will test it.
[01:49] <xubuntu191> I was getting some "command not found" when trying to restart the CUPS server.
[01:49] <xubuntu191> Then I will try google search you recommended.
[01:50] <havenstance> okay, like I said I've never used it so I literally can't be of any help unfortunately
[01:52] <xubuntu191> FWIW, constant printing state is 'sending data to printer'
[02:57] <xubuntu01w> How to factory reset my bionic-beaver
[02:58] <xubuntu01w> anyone?
[02:58] <xubuntu01w> How to factory reset my bionic-beaver
[05:33] <Babloyi> no update to 18.04 yet from 16.04 :(
[06:51] <cpd> hello, when I switch from 60hz to 71.9hz in my display settings I get huge screen tearing issues. Any ideas?
[06:56] <pmjdebruijn> cpd: uh?
[06:56] <pmjdebruijn> cpd: do you have a CRT?
[06:56] <pmjdebruijn> cpd: all regular LCDs are pretty much 60hz
[06:56] <cpd> nope its a lcd monitor, its refresh rate is 72hz but it shows at 71.9 in ubuntu for some reason
[06:57] <cpd> I never had this problem before when I was using 16.04 a couple years ago
[06:57] <cpd> same monitor
[06:57] <pmjdebruijn> where/how do you experience tearing?
[06:57] <pmjdebruijn> as xubuntu's compositor doesn't force vsync at all
[06:58] <pmjdebruijn> so I'd expect some tearing with both 60 AND 72 hz
[06:58] <pmjdebruijn> there's an option though to enable vsync
[07:00] <cpd> everywhere I get massive screen tearing, the mouse plays up too. When I set it to 60hz it's completely fine
[07:05] <cpd> I can't see any option to enable vsync, where do you see that?
[07:15] <pmjdebruijn> in the window manager options or something
[07:15] <pmjdebruijn> not sure how it's exactly called
[07:15] <pmjdebruijn> for 18.04 righjt
[07:15] <cpd> yep, if you are talking about display settings I have looked everywhere cant see it
[07:16] <pmjdebruijn> no
[07:16] <pmjdebruijn> window manager
[07:16] <pmjdebruijn> not display
[07:17] <pmjdebruijn> http://duncanlock.net/blog/2013/06/07/how-to-switch-to-compton-for-beautiful-tear-free-compositing-in-xfce/
[07:17] <pmjdebruijn> that's another option
[07:24] <cpd> pmjdebruijn: I have checked everywhere in window manager can't see anything about vsync.
[08:36] <xubuntu02w> hi
[08:37] <slickymasterWork> !hi | xubuntu02w
[08:40] <xubuntu02w> is xubuntu dropping support for i386 cpu?
[08:45] <xubuntu02w> Hi. is xubuntu dropping support for i386 cpu in the next releases?
[14:30] <xubuntu53w> hi
[15:11] <NerdTheThird> hi
[16:10] <xubuntu412> Hello
[16:10] <xubuntu412> I need help configuring my computer to use a Canon printer. Any help would be greatly appreciated.
[16:40] <flocculant> xubuntu412: I assume your's is the thread on the mailing list?
[16:42] <flocculant> xubuntu412: do you still have the downloaded file?
[16:55] <xubuntu412> flocculant: Yes! I have both scangearmp2-3.00-1-deb folders which are alleged to have drivers, and cnijfilter2-5.00-1-deb which alleges the same. Clicking on resources leads to two folders, one for 64 bit and one for 32 bit (Debian packages). Double clicking on the 32 bit opens the Ubuntu Software Center (native to the system). After working a few minutes, it says "installed".
[16:55] <flocculant> are you 32 or 64 bit?
[16:57] <alice_> hi
[16:57] <alice_> anyone here?
[16:57] <xubuntu412> Since it is such an old laptop, and someone graciously walked me through downgrading to 14.04 which was better suited to the laptops resources, I assume 32 bit. But I am happy to check (although I am not sure how at the exact moment).
[16:57] <flocculant> !ask | alice
[16:58] <flocculant> xubuntu412: open a terminal - run arch - what does it say
[16:58] <alice_> so first of all i'm noob who just installed debian 9 (nobody online on debian channels and ubuntu is based on debian so i thought i check here).. anyhow, my issue is that my network manager doesnt show any wireless networks. how to fix that?
[16:59] <xubuntu412> flocculant: i186 which I assume means 32
[17:00] <flocculant> alice_: ubuntu might be based on debian, and xubuntu might have bits of ubuntu as well - but you need to wait in the debian channels for help there - we don't have the same stuff exactly
[17:00] <flocculant> xubuntu412: ok - so the package is installed ok I assume?
[17:01] <flocculant> xubuntu412: if it has installed - and the printer is on - does Printer from the menu not show it?
[17:02] <xubuntu412> flocculant: I assume also, but spot me the command to investigae and we shall see.  ||BTW, should I finish my reply to Fred on the email list (answering his questions), or wait (I assume wait)?
[17:03] <flocculant> xubuntu412: try dpkg -l cnijfilter*
[17:03] <flocculant> hard to know what it calls itself withhout getting it mysefl
[17:04] <xubuntu412> flocculant: Settings>Printer >  shows the printer name.
[17:04] <flocculant> ok good - that's positive :p
[17:04] <flocculant> so try test print
[17:06]  * flocculant stopped fighting printers a long time ago and just buys hp ones that are known to work ...
[17:06] <xubuntu412> Have done so many times through trouble shooting. Under Printers > Help> "Troubleshoot", it lists status message as "sending data to printer".  Trying to print a test page does not work, status instantly shows "completed". I have enabled debugging, and a log is created. At the end there is a diagnostic output which can be saves (and sent via paste-bin or similar.
[17:06] <flocculant> oh right
[17:07] <flocculant> well I can have a quikc look at the debug log - pastebin it
[17:07] <xubuntu412> flocculant: I understand why. I shudder to think about connecting to my wifi or scanning or getting the fax to work otherwise. Pastebin at the debug log is in the works.
[17:07] <flocculant> not something I've had much to do with tbh - just wanted to make sure you'd got further than on the mailing list
[17:08] <flocculant> which you have :p
[17:11] <xubuntu412> flocculant: Thanks for going the mile extra than the mailing list. Paste from    xubuntu412 at Mon, 30 Jul 2018 17:10:01 +0000 on paste.ubuntu.com
[17:12] <flocculant> xubuntu412: need the url of it :D
[17:12] <Axzercion> and not the URL to just paste ;)
[17:12] <flocculant> indeed :D
[17:14] <Axzercion> err oookaayy
[17:15] <flocculant> they'll be back I guess - same person on the user list
[17:15] <xubuntu335> flocculant: I got disconnected, and now I am back as xubuntu335. Sorry!
[17:15] <flocculant> np :)
[17:15] <flocculant> we need the url of the paste
[17:16] <xubuntu335> flocculant: Sorry, I forgot how to do that :   https://paste.ubuntu.com/p/CZSyqwThJ4/
[17:17] <Axzercion> found the first 1: D [30/Jul/2018:12:09:05 -0500] Print-Job client-error-document-format-not-supported: Unsupported format "application/vnd.cups-pdf-banner".
[17:20] <flocculant> xubuntu335: did you installl the other file as well? the scangear one?
[17:20] <xubuntu335> diogenes: Hello! You were very helpful to me in the past, you 'helped' me downgrade to 14.04 which was better suited to my elderly laptop.
[17:20] <xubuntu335> flocculant: No.
[17:21] <diogenes_> xubuntu335, i'm happy if you are happy :)
[17:22] <flocculant> xubuntu335: can you try printing something that isn't a pdf?
[17:22] <flocculant> not sure how to help here tbh
[17:22] <xubuntu335> diogenes: I have been ecstatically happy with my laptop, till trying to get a Canon printer to work. flocculant is gracefully helping.
[17:23] <xubuntu335> flocculant: will print an rtf right now.
[17:24] <Axzercion> could you just start with a normal text file? :)
[17:25] <xubuntu335> flocculant: Error: Could not start printer. Please check your printer configuration. I can tell by my extraordinary powers of observation that that is not much help.
[17:27] <flocculant> let Axzercion help you - they appear to have more insight than me
[17:28] <Axzercion> I don't have that much experience with canon printers :)
[17:28] <flocculant> same ...
[17:28] <flocculant> well - the experience I had led to me getting an HP one ;)
[17:29] <Axzercion> hahaha same :D
[17:30] <xubuntu335> Too bad. diogenes seemed to know all when he helped me last. So, do I go back to the mailing list and Fred Roller? I fear I am tryin to make a silk purse out of a windows sow's ear.
[17:32] <xubuntu335> Axzercion: I assume you are gently offering to help someone else with something else.
[17:32] <Axzercion> I'm using my excellent googling skills to find something about the errors I saw in your pastebin :)
[17:32] <xubuntu09i> hey
[17:33] <knome> hello
[17:33] <xubuntu09i> how are you
[17:33] <knome> good. do you have a support question?
[17:33] <xubuntu335> Axzercion: Thank you. I am sure S. Brin is tingling as we speak.
[17:34] <xubuntu09i> how to fix tearing with intel hd? window manager vsync enabled + xorg tear free config
[17:35] <Axzercion> the last line in your pastebin results in this thread on the ubuntu forums: https://ubuntuforums.org/showthread.php?t=2054048, but yours being the canon and not the epson
[17:35] <Axzercion> his solution was just to simply reinstall cups :)
[17:36] <flocculant> I did see a few like that - from *buntu, fedora, centos to name some
[17:36] <xubuntu335> Axzercion: I believe you, not having read past the first 200 lines.
[17:36] <flocculant> also some mention of reconfiguring cups
[17:37] <knome> xubuntu09i, which intel HD?
[17:37] <xubuntu335> Axzercion: Fine with me. Unfortunately, I need you to lead the way.
[17:37] <xubuntu09i> 2nd gen intel hd 3000 (yup pretty old)
[17:38] <Axzercion> sudo apt-get --reinstall install cups
[17:39] <Axzercion> that should reinstall cups :)
[17:40] <xubuntu335> Axzercion: working . . .
[17:40] <knome> xubuntu09i, tearfree works with my newer intel HD, no idea if the older hardware is the issue or sth else...
[17:41] <xubuntu335> Axzercion: Done. Should I try to print an .rtf file? Restart the printer?
[17:41] <Axzercion> please restart the printer and just open mousepad, type some text and just print that :)
[17:42] <xubuntu335> Axzercion: On it. BTW, says 1 reinstalled.
[17:42] <Axzercion> yep :)
[17:46] <Axzercion> so any luck xubuntu335 ?
[17:46] <xubuntu335> Axzercion: Nothing happens. Get printer dialog, and print preview. But no printer action. Mebbe something wrong with my printer? One never knows.
[17:47] <diogenes_> xubuntu335, installed the appropriate driver for it?
[17:48] <xubuntu335> Axzercion: Print queue shows most icons greyed out, nothing in list, only refresh and cancel.
[17:48] <Axzercion> diogenes_, maybe you can make something out of this pastebin: https://paste.ubuntu.com/p/CZSyqwThJ4/ it's from a previous printjob
[17:50] <xubuntu335> Axzercion: I got a folder downloaded from Canon (if I remember), after unpacking the archive is:  scangearmp2-3.00-1-deb. Within, it has two folders, "Resources", "Packages" and the "install.sh". Clicking on resources leads to two folders, one for 64 bit and one for 32 bit (Debian packages). Double clicking on the 32 bit opens the Ubuntu Software Center (native to the system). After working a few minutes, it says "installed".
[17:51] <Axzercion> it's better to use the install.sh script to install everything for you
[17:51] <xubuntu335> Axzzercion: Lend me a command and maybe I can check?
[17:51] <flocculant> xubuntu335: do this > open a terminal where the install script is and run sudo ./install.sh
[17:51] <flocculant> Axzercion: :)
[17:51] <Axzercion> what flocculant says :D
[17:52] <xubuntu335> Axzercion: AFK for ten minutes. Be back.
[17:52] <Axzercion> ok
[18:03] <xubuntu335> Axzercion: I am back, but please forgive the ignorance. How do I open a terminal emulator "where the install script is"? I can locate the Install shell.sh, right click? Sorry!
[18:04] <Axzercion> right-click somewhere in the file manager, there should be a Open in Terminal
[18:04] <Axzercion> or rather open terminal here
[18:05] <Axzercion> and that will open a terminal with the path already set to the current directory :)
[18:06] <Axzercion> after that it's just sudo ./install.sh
[18:14] <Axzercion> soo... is it running?
[18:16] <xubuntu335> Axzercion: Sorry for the delay, one of the files was "in the wrong place". Running now.
[18:22] <xubuntu335> Axzercion: Still problems "An error occurred. A necessary package could not be found in the proper location" . Opened terminal at: scangearmp2-source-3.00-1/scripts/install_deb --it says "install.sh" shell script.
[18:23] <xubuntu335> Axzercion: Should I try to find another version of the scangear linux driver for my printer?
[18:25] <Axzercion> actually the folder you should be in is where the install.sh file is located
[18:25] <Axzercion> so most likely something like ~/Downloads/scangearmp2-3.00-1-deb/
[18:26] <xubuntu335> Axzercion: install.sh is the only file visible.
[18:26] <Axzercion> and then you have 2 folders as well correct?
[18:28] <Axzercion> so the contents would be: a folder named packages, a folder named resources and a file named install.sh
[18:28] <xubuntu335> Axzercion: Three folders: Install_Deb Install_rpm and resources. I can delete the install_rpm.
[18:28] <xubuntu335> Axzercion: Install.sh is in Deb_Install .
[18:29] <Axzercion> ok what other folders are there in the Deb_Install folder?
[18:29] <xubuntu335> Axzercion: None showing.
[18:29] <Axzercion> then there's the problem :) no install files to use for the script haha
[18:30] <Axzercion> https://www.canonupdates.com/canon-pixma-mg7500-series-drivers/#Fourth
[18:30] <Axzercion> that should list you a whole bunch of files. the ones you're interested in are postfixed with (debian Packagearchive)
[18:31] <Axzercion> both the IJ Printer Driver and ScanGear MP for Linux packages
[18:32] <xubuntu335> Axzercion: downloading "IJ Printer Driver for Linux (debian Packagearchive)"
[18:32] <Axzercion> i'd start with the IJ Printer Driver yeah :)
[18:32] <Axzercion> brb, going to get something to eat. i'll be back in 10. Try to install these using their install.sh files if you can
[18:34] <xubuntu335> Axzercion: Trying to install via terminal, two folders + install.sh
[18:36] <xubuntu335> Axzercion: *&^% thing wants me to register the printer.
[18:37] <xubuntu335> Axzercion: Wants me to register via the terminal.
[18:41] <Axzercion> should be okay
[18:41] <xubuntu335> Axzercion: I was confused. I thought it was registering with Canon. I went through the process and selected the printer as default. Says  "nstallation has been completed". Time to print form mousepad?
[18:41] <Axzercion> no, you still need to install the other package too :)
[18:43] <xubuntu335> Axzercion: other package? rpm? Please advise.
[18:43] <Axzercion> the scangear package
[18:43] <Axzercion> ScanGear MP for Linux (debian Packagearchive)
[18:45] <xubuntu335> Axzercion: open terminal where I have "scangearmp2-source-3.00-1", five folders and rpm spec file?
[18:46] <Axzercion> thats not the package I see before me
[18:46] <Axzercion> I only see 2 folders in that archive and a install.sh script
[18:46] <Axzercion> also you downloaded the source package
[18:47] <Axzercion> not the debian archive one
[18:48] <xubuntu335> Axzercion: I got too many folders, let me find the one you indicate.
[18:48] <xubuntu335> Axzercion: cnijfilter2-5.00-1-deb/  two folders.
[18:48] <Axzercion> not that one :)
[18:49] <xubuntu335> Axzercion: scangearmp2-3.00-1-deb? Two folders and install.sh
[18:49] <Axzercion> thats the one
[18:51] <xubuntu335> Axzercion: sudo ./install.sh ?
[18:51] <Axzercion> yep
[18:54] <xubuntu335> Axzercion: An error occurred. A necessary package could not be found in the proper location. I am gonna try to dowload from your link again.
[18:55] <Axzercion> sounds like a plan (y)
[18:57] <xubuntu335> Axzercioin: scanGear MP for Linux (debian Packagearchive)  or  IJ Printer Driver for Linux (debian Packagearchive) ?
[18:57] <Axzercion> the first
[18:57] <Axzercion> you already installed the second
[19:00] <xubuntu335> Axzercion: Unpacked, it looks like a single file. scangearmp2-3.00-1-deb.tar-1
[19:01] <Axzercion> hasn't unpacked properly then. It's still in the archive
[19:01] <Axzercion> did you download it to your machine?
[19:01] <Axzercion> or did you just open it immediately from your browser?
[19:02] <xubuntu335> Axzercion: I think I extracted it first. I will try to download as an archive and NOT unpack.
[19:04] <xubuntu36w> I'm having trouble keeping a network share permanently mounted.  I can remount it in Thunar using a shortcut I created, but I MUST do that everytime I come out of standby
[19:06] <xubuntu36w> Say I'm watching a movie using the network share.  I pause, put laptop in standby.  When I return, I want to be able to resume the movie.
[19:06] <xubuntu335> Axzercion: Sorry for the confusion. Downloaded "ScanGear MP for Linux (debian Packagearchive)". Appears to be a TAR archive.
[19:06] <xubuntu36w> I must first open Thunar and then browse to the drive.  Only then can I resume the movie.
[19:07] <Axzercion> xubuntu335, either way, it should unpack to 2 folders and a install.sh file like it does on my machine :)
[19:07] <xubuntu335> Azxercion: named scangearmp2-3.00-1-deb.tar-1 . I am gonna unpack now.
[19:10] <Axzercion> okay :)
[19:10] <xubuntu335> Axzercion: "Archive type not supported"
[19:10] <Axzercion> oh great. can you rename the file to end with .tar?
[19:12] <xubuntu36w> i know how to permanently mount a drive using fstab but I don't think the network is up when fstab gets loaded so I don't think that's the way to do it
[19:12] <Axzercion> xubuntu36w, why not use gigolo?
[19:13] <xubuntu335> Axzercion: OK! Two folders and install.sh. Trying to open terminal in same file manager "place" as the two folders + shows with the install command you sent.
[19:13] <xubuntu36w> is that what gigolo does?  I did some googling and most of the tutorials are pretty old.  I figured things would be simpler since I can get to the drive in Thunnar
[19:14] <Axzercion> xubuntu36w, gigolo just mounts whatever you tell it to mount, but in this case it's the auto-connect that might be interesting to you
[19:14] <xubuntu36w> I'll check it out.  Thanks!
[19:15] <Axzercion> I'm not 100% sure how it handles the stand-by when running a movie, but it should at least re-mount the share after a standby
[19:15] <xubuntu335> Axzercion: Installation completed. That seems easy now!
[19:15] <Axzercion> ok, then now it's time to turn the printer off and on again and THEN try to print something from mousepad :)
[19:16] <xubuntu335> Axzercion: You read my mind.
[19:16] <flocculant> xubuntu36w: I use nfs
[19:16] <flocculant> xubuntu36w: if I have a vid playing and suspend - then wake up - I just hit play, and it plays
[19:17] <xubuntu36w> flocculant:  that's exactly what I want.  nfs easily configured?
[19:18] <flocculant> can't remember tbh - I did it about 5 years ago and just copy what I need :p
[19:18] <flocculant> wasn't hard iirc
[19:18] <Axzercion> server just needs to support it :)
[19:18] <flocculant> xubuntu36w: but - it's a Linux thing - not sure it works if ntfs etc
[19:19] <xubuntu36w> hmmm.  mint 17.3
[19:19] <xubuntu36w> should be good.
[19:19] <flocculant> the partitions are all linux type?
[19:19] <flocculant> and mint support should be a deal for mint ;)
[19:20] <flocculant> oh boo - I suspended in the middle of an installation test ... sigh
[19:20] <Axzercion> hahaha
[19:20] <xubuntu36w> yup.  It's just the 2nd drive on my mint PC.  I store all my media on it and want to have simple access from my laptop
[19:20] <flocculant> too many windows hidden lol
[19:21] <flocculant> xubuntu36w: well as long as it's ok with nfs then should be fine
[19:21] <xubuntu36w> thanks, got some thngs to try after lunch.
[19:21] <flocculant> https://help.ubuntu.com/community/SettingUpNFSHowTo - I don't portmap
[19:23] <xubuntu335> Axzercion: Printer is obviously trying to print (mechanical sounds, printer door opens, appears not to be grabbing paper). Needs restart (according to screen on printer). Will investigate and get back right now.
[19:23] <Axzercion> alright man :)
[19:23] <Axzercion> at least it's doing something now hahaha
[19:23] <flocculant> \o/
[19:23] <Axzercion> omnomnom paper :)
[19:24] <flocculant> xubuntu335: assuming all goes ok - please return to the mailing list to sya what you did to fix it - doesn't leave people wondering and also leaves the fix behind
[19:31] <Axzercion> i've got to get some sleep, but let me know if it all works xubuntu335. I'll be back tomorrow around the same time if it didn't :)
[19:32] <xubuntu335> Axzercion: Now says it is out of ink, which is possible, but I doubt it. Thanks for everything. Now I gotta eat and do all the things I was putting off while working with you. When I get some ink, I will be back to try the other printer functions, connecting to wi-fi and getting fax to work is a fools errand. Thanks once more.
[19:58] <xubuntu56w> Where is the irc support for Lubuntu ? Is it removed ?
[19:58] <knome> in #lubuntu
[19:59]  * genii wonders if it's currently +r
[19:59] <xubuntu56w> How can i get there from here ?
[20:00] <genii> /join #lubuntu
[20:00] <xubuntu56w> Thank you.
[20:01] <diogenes_> or teleport like in quake 3 :)
[20:52] <daffy1234> Hi. I want to convert my ext4 to btrfs, but btrfs-convert says "Command not found". apt says btrfs-progs and btrfs-tools are at their newest versions.
[20:52] <daffy1234> I'm on 18.04
[20:53] <daffy1234> Oh I should mention I ran this on a live usb
[20:56] <knome> daffy1234, https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=854489 =
[20:56] <knome> that looks like the source reason why it's missing