Jesperson | Hi, I was here yesterday regarding a few issues with my Ubuntu-MATE install and I am now here again hoping people can help me. | 08:46 |
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Jesperson | I'm having freezes every now and then where everything just freezes out of nowhere except the mouse-pointer seemingly out of nowhere | 08:47 |
gnugr | Jesperson: first check with 'ps -ef' to see if a process is in high level to kill, but also be sure if not any missing graphic driver causes the freezing | 09:10 |
Jesperson | gnugr: I have no clue how to spot those in ps -ef, are all the listed ones high prio? | 09:11 |
Jesperson | I don | 09:11 |
gnugr | might a PID is too hight i meant | 09:11 |
Jesperson | I don't think I'm missing the graphics driver but I am unsure, I'll see if I can get AMDGPU-PRO for my APU | 09:11 |
gnugr | yes unfortunately AMD has its graphical drivers closed for linux users | 09:14 |
gnugr | e.g their fglrx driver | 09:15 |
Jesperson | It seems AMDGPU-PRO doesn't support Ryzen APUs? I think that's what I'm reading | 09:15 |
Jesperson | Oh, it isn't officially supported | 09:18 |
gnugr | check these kernels for Ubuntu might help http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16/ | 09:21 |
gnugr | someone wrote tha his APU works with the specific kernel | 09:22 |
gnugr | v4.16 | 09:22 |
sixwheeledbeast | did you check syslog and dmesg? | 09:36 |
Jesperson | sixwheeledbeast: there was nothing in the syslog | 09:50 |
Jesperson | I don't know how to check dmesg | 09:50 |
Jesperson | I'll look it up | 09:50 |
Jesperson | I don't know what I'm seeing there.. | 09:51 |
sixwheeledbeast | kern.log would be the place to see older output | 09:52 |
Jesperson | I'll look that up too | 09:53 |
sixwheeledbeast | dmesg could be used if you could grab a terminal or tty during or after an issue. | 09:53 |
Jesperson | I don't think that would be possible, it's a complete freeze and the only think I can do is move my mouse-pointer | 09:54 |
Jesperson | And I'm not sure if I could do it straight after but I can try if it freezes again | 09:55 |
sixwheeledbeast | possibly not. You would be looking for errors in the logs. So the timestamps and time is best place to look. you could also try to grep radeon. | 09:59 |
Jesperson | sixwheeledbeast: That is assuming the freeze is due to my drivers? | 10:00 |
sixwheeledbeast | well yes | 10:01 |
Jesperson | I don't see any definite errors in my kern.log.1 | 10:01 |
Jesperson | The last thing I see is my USB-Bluetooth mouse being connected and then it just shows the beginning of the start-up sequence | 10:02 |
sixwheeledbeast | I did have a system last week running 18.04 that locked up several times with nothing obvious in the logs, was working fine for months prior. | 10:02 |
sixwheeledbeast | Intel/AMD not APU. | 10:03 |
Jesperson | Okay, mine hasn't really been working well ever haha - I got it last week and installed Antergos to try it out but it wasn't my cup of tea so I installed MATE and the freeze persisted from Antergos -> Mate and also on windows | 10:04 |
Jesperson | But the windows "freeze" just hangs the system up for a little while and then resumes | 10:04 |
sixwheeledbeast | so it freezes with windows too? | 10:04 |
Jesperson | Yeah | 10:04 |
Jesperson | But it doesn't lock it up completely | 10:05 |
Jesperson | I saw someone saying it had something to do with the power-phases (p6?) but I have no clue really | 10:05 |
sixwheeledbeast | maybe checking the bios settings is a good place to start then. the windows driver maybe able to recover but the issue is the same. | 10:06 |
sixwheeledbeast | can you pastebin your ls -hw too | 10:07 |
Jesperson | I have checked the BIOS for any possible power-settings but there's nothing there, I have an HP Laptop and the BIOS is extremely gimped | 10:07 |
Jesperson | I can't seem to even use ls -hw | 10:08 |
sixwheeledbeast | sorry "lshw -c video" | 10:09 |
Jesperson | http://paste.ubuntu.com/p/Q2JG5gDtV4/ | 10:09 |
Jesperson | And I'm running 4.17.12 kernel if that matters | 10:10 |
sixwheeledbeast | Not much product info there, latest kernel is 4.15 on ubuntu | 10:14 |
Jesperson | I installed it via ukuu | 10:15 |
sixwheeledbeast | you could try the proprietary drivers instead of amdgpu if its compatible. | 10:18 |
Jesperson | I'll look it up, thank | 10:19 |
Jesperson | s | 10:19 |
sixwheeledbeast | https://help.ubuntu.com/community/RadeonDriver this page maybe useful. | 10:21 |
sixwheeledbeast | that would be how to install amdgpu and remove the AMD fglrx closed driver | 10:22 |
sixwheeledbeast | also look at DPM too. | 10:22 |
sixwheeledbeast | "See Also" may also be worth a read. | 10:23 |
sixwheeledbeast | lshw -c video shows you have amdgpu installed at the moment. | 10:23 |
Jesperson | My graphics doesn't list there, I think it might be too new | 10:25 |
Jesperson | I found this: https://askubuntu.com/questions/1047374/hp-envy-x360-ryzen-5-status-of-known-issues | 10:31 |
sixwheeledbeast | Helpful, but note Ubuntu-Mate is a little different to Ubuntu. | 10:41 |
Jesperson | Yeah, since the error is exactly the same as mine I'm assuming it's the same root cause too | 10:43 |
Jesperson | Maybe in error since I don't actually know what's causing it | 10:43 |
sixwheeledbeast | https://community.amd.com/message/2869331#comment-2869331 | 10:47 |
sixwheeledbeast | people with windows and linux issues there, a few ideas on solutions for both. | 10:48 |
Jesperson | HI, yeah I saw that one - didn't know if it exactly matched my error or not so I kept looking | 10:53 |
Jesperson | Haha I just noticed I wrote Hi first, I must be damaged from e-mailing at work | 10:55 |
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insanity99 | Hi guys, anyone know how I can install Texmaker on ubuntu mate 16.04? | 22:34 |
insanity99 | It says It says error: dependency not satisfiable libc6 (>= 2.27) | 22:35 |
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