[08:46] <Jesperson> Hi, I was here yesterday regarding a few issues with my Ubuntu-MATE install and I am now here again hoping people can help me.
[08:47] <Jesperson> I'm having freezes every now and then where everything just freezes out of nowhere except the mouse-pointer seemingly out of nowhere
[09:10] <gnugr> Jesperson: first check with 'ps -ef' to see if a process is in high level to kill, but also be sure if not any missing graphic driver causes the freezing
[09:11] <Jesperson> gnugr: I have no clue how to spot those in ps -ef, are all the listed ones high prio?
[09:11] <Jesperson> I don
[09:11] <gnugr> might a PID is too hight i meant
[09:11] <Jesperson> I don't think I'm missing the graphics driver but I am unsure, I'll see if I can get AMDGPU-PRO for my APU
[09:14] <gnugr> yes unfortunately AMD has its graphical drivers closed for linux users
[09:15] <gnugr> e.g their fglrx driver
[09:15] <Jesperson> It seems AMDGPU-PRO doesn't support Ryzen APUs? I think that's what I'm reading
[09:18] <Jesperson> Oh, it isn't officially supported
[09:21] <gnugr> check these kernels for Ubuntu might help http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16/
[09:22] <gnugr> someone wrote tha his APU works with the specific kernel
[09:22] <gnugr> v4.16
[09:36] <sixwheeledbeast> did you check syslog and dmesg?
[09:50] <Jesperson> sixwheeledbeast: there was nothing in the syslog
[09:50] <Jesperson> I don't know how to check dmesg
[09:50] <Jesperson> I'll look it up
[09:51] <Jesperson> I don't know what I'm seeing there..
[09:52] <sixwheeledbeast> kern.log would be the place to see older output
[09:53] <Jesperson> I'll look that up too
[09:53] <sixwheeledbeast> dmesg could be used if you could grab a terminal or tty during or after an issue.
[09:54] <Jesperson> I don't think that would be possible, it's a complete freeze and the only think I can do is move my mouse-pointer
[09:55] <Jesperson> And I'm not sure if I could do it straight after but I can try if it freezes again
[09:59] <sixwheeledbeast> possibly not. You would be looking for errors in the logs. So the timestamps and time is best place to look. you could also try to grep radeon.
[10:00] <Jesperson> sixwheeledbeast: That is assuming the freeze is due to my drivers?
[10:01] <sixwheeledbeast> well yes
[10:01] <Jesperson> I don't see any definite errors in my kern.log.1
[10:02] <Jesperson> The last thing I see is my USB-Bluetooth mouse being connected and then it just shows the beginning of the start-up sequence
[10:02] <sixwheeledbeast> I did have a system last week running 18.04 that locked up several times with nothing obvious in the logs, was working fine for months prior.
[10:03] <sixwheeledbeast> Intel/AMD not APU.
[10:04] <Jesperson> Okay, mine hasn't really been working well ever haha - I got it last week and installed Antergos to try it out but it wasn't my cup of tea so I installed MATE and the freeze persisted from Antergos -> Mate and also on windows
[10:04] <Jesperson> But the windows "freeze" just hangs the system up for a little while and then resumes
[10:04] <sixwheeledbeast> so it freezes with windows too?
[10:04] <Jesperson> Yeah
[10:05] <Jesperson> But it doesn't lock it up completely
[10:05] <Jesperson> I saw someone saying it had something to do with the power-phases (p6?) but I have no clue really
[10:06] <sixwheeledbeast> maybe checking the bios settings is a good place to start then. the windows driver maybe able to recover but the issue is the same.
[10:07] <sixwheeledbeast> can you pastebin your ls -hw too
[10:07] <Jesperson> I have checked the BIOS for any possible power-settings but there's nothing there, I have an HP Laptop and the BIOS is extremely gimped
[10:08] <Jesperson> I can't seem to even use ls -hw
[10:09] <sixwheeledbeast> sorry "lshw -c video"
[10:09] <Jesperson> http://paste.ubuntu.com/p/Q2JG5gDtV4/
[10:10] <Jesperson> And I'm running 4.17.12 kernel if that matters
[10:14] <sixwheeledbeast> Not much product info there, latest kernel is 4.15 on ubuntu
[10:15] <Jesperson> I installed it via ukuu
[10:18] <sixwheeledbeast> you could try the proprietary drivers instead of amdgpu if its compatible.
[10:19] <Jesperson> I'll look it up, thank
[10:19] <Jesperson> s
[10:21] <sixwheeledbeast> https://help.ubuntu.com/community/RadeonDriver this page maybe useful.
[10:22] <sixwheeledbeast> that would be how to install amdgpu and remove the AMD fglrx closed driver
[10:22] <sixwheeledbeast> also look at DPM too.
[10:23] <sixwheeledbeast> "See Also" may also be worth a read.
[10:23] <sixwheeledbeast> lshw -c video shows you have amdgpu installed at the moment.
[10:25] <Jesperson> My graphics doesn't list there, I think it might be too new
[10:31] <Jesperson> I found this: https://askubuntu.com/questions/1047374/hp-envy-x360-ryzen-5-status-of-known-issues
[10:41] <sixwheeledbeast> Helpful, but note Ubuntu-Mate is a little different to Ubuntu.
[10:43] <Jesperson> Yeah, since the error is exactly the same as mine I'm assuming it's the same root cause too
[10:43] <Jesperson> Maybe in error since I don't actually know what's causing it
[10:47] <sixwheeledbeast> https://community.amd.com/message/2869331#comment-2869331
[10:48] <sixwheeledbeast> people with windows and linux issues there, a few ideas on solutions for both.
[10:53] <Jesperson> HI, yeah I saw that one - didn't know if it exactly matched my error or not so I kept looking
[10:55] <Jesperson> Haha I just noticed I wrote Hi first, I must be damaged from e-mailing at work
[22:34] <insanity99> Hi guys, anyone know how I can install Texmaker on ubuntu mate 16.04?
[22:35] <insanity99> It says It says error: dependency not satisfiable libc6 (>= 2.27)