/srv/irclogs.ubuntu.com/2018/11/19/#kubuntu.txt

lordievaderGood morning07:31
IrcsomeBot<Anarchotaoist> Hello all! I just installed Kubuntu 18.10 on a new laptop! It looks beautiful of course, but I am having a couple of problems. The biggest - the machine will not respond to shutdown or reboot. It freezes instead. I also tried reebot in the Konsole. Freeze again! Is there a fix? Thanks!08:31
hateballCan you switch to a tty when this happens? Or does it freeze the machine entirely?08:32
IrcsomeBot<Anarchotaoist> err, what is a tty? sorry!08:33
hateballI am thinking if you could login to a tty and have a look at dmesg or ~/.xsession-errors08:33
hateballAnarchotaoist, it is a text console, you can switch to it with ctrl+alt+f2, and back again with ctrl+alt+f108:34
IrcsomeBot<Anarchotaoist> Ok. I just shut down with the physical button. I'll boot back in and give that a go.08:35
hateballSo does it freeze with the GUI still present, or does it freeze at a text console?08:35
IrcsomeBot<Anarchotaoist> Freeze at GUI.08:35
IrcsomeBot<Anarchotaoist> Soon as I hit shutdown or reboot it just freezes.08:35
hateballHmmm08:37
IrcsomeBot<Anarchotaoist> ok. I am logged back in. I just tried ctrl+alt+f2 but it does nothing. I have not tired shutdown yet.08:37
hateballyou should be able to switch to a tty, might be that your X is started on tty1 so you need to try F3 or F4 or something08:38
hateballanyhow, you can try looking at the file ~/.xsession-errors like I said, see if there is something there08:39
hateballit's not unusual for a GPU driver to make plasma freeze...08:39
IrcsomeBot<Anarchotaoist> f3 or F4 does nada either. Do I just type '~/.xsession-errors ' in a terminal?08:40
IrcsomeBot<Anarchotaoist> hmm, "no such file or directory"08:42
hateballOpen it with Kate08:42
hateballso, "kate ~/.xsession-errors &"08:42
IrcsomeBot<Anarchotaoist> ok08:42
IrcsomeBot<Anarchotaoist> ok, I get an empty new file08:43
IrcsomeBot<Anarchotaoist> [1] 2072 in the Konsole08:45
hateballhmmm08:46
IrcsomeBot<Anarchotaoist> Is there anything in the BIOS that would be a problem?08:48
hateballwell, ACPI issues exist, but those typically only happens once Plasma/X is shutdown and the kernel wants to halt the machine08:49
hateballIrcsomeBot: what GPU/Driver are you using?08:49
IrcsomeBot<Anarchotaoist> How do I bring that info up?08:50
hateballRun this in a terminal: lspci -k|grep VGA -A308:51
IrcsomeBot<Anarchotaoist> ok, 00.02 VGA compatible controller: Intel Corp UHD Graphics 620 (rev 07) subsys: Xiaomi UHD Graphics 620 Kernal driver in use i915 kernal moduls: 191508:56
IrcsomeBot<Anarchotaoist> Now I just lost trackpad control also!😥08:56
hateballhmmm08:57
IrcsomeBot<Anarchotaoist> Should I just try re-installing?08:57
hateballIrcsomeBot: you can also run "dmesg" and look for any lines containing errors08:57
hateballAnarchotaoist ^08:57
IrcsomeBot<Anarchotaoist> ok, there is a lot of info. Which part would be pertinent?08:59
IrcsomeBot<Anarchotaoist> Can I pastebin it? I logged back in yet again and have mouse function.09:07
IrcsomeBot<Anarchotaoist> I just got a notification "Proprietary drivers may be necessary to enable function" - or something like that.09:09
IrcsomeBot<Anarchotaoist> Switching to Nvidia seems to have resolved the issue!09:29
IrcsomeBot<Anarchotaoist> I will try a bit more testing, but reboot via the Konsole has worked! yay!09:29
IrcsomeBot<Anarchotaoist> ok, reboot from the application dashboard work also!09:30
IrcsomeBot<Anarchotaoist> Ok, here's a weird one! Right clicking somehow without hitting anything has brought up a three sticky notes onto the desktop. I cannot delete them! 🙁 Uninstalling from Discover wants it to also erase about 20 other pieces of software. How can I delete them? Thanks.11:08
hateballAnarchotaoist, are you still here?11:32
hateballIf so, you hold down the left mouse button when clicking a sticky note to get a menu where you can remove it11:33
IrcsomeBot<Anarchotaoist> @hateball, 🙏11:52
hateballNot sure what that is supposed to be, a sign my font doesnt support :p11:59
hateballI only see a square11:59
BluesKajHi folks12:47
=== Lord_of_Life_ is now known as Lord_of_Life
drecondiusOk, I'm having an issue here that doesn't appear in ubuntu Mate and just Ubuntu but does here in Kubuntu. I have an Alienware 14 with 3 3.5 mm jacks, Headphones, Mic, and Headset. The headset port isn't working in kubuntu 18.04 and 18.1017:09
BluesKajdrecondius, open alsamixer and increase the volume in the headphone vol ctrl, also make sure automute is disabled, you'll find that on the far right17:16
BluesKajany vol ctrls that have MM in the box are muted , use the M key to unmute them if needed17:18
drecondiusi've installed and since removed it and there is nothing affecting anything in  Kubuntu, but, like I said, it's working in the live environment and install base of Ubuntu and Mate flavors17:19
drecondiusso the gui didn't even touch the configs it would seem.17:21
drecondiusok, now the only sound device,after reboot, is the hdmi ....17:39
n0ydHey guys, I am sure I can figure this out, but am a little rusty in this area and wanted to know if there is a recommended solution17:51
n0ydMy problem is this. I have an HP Envy laptop, dual booting windows 10 and kubuntu 18.10. At some point windows decided to take over as the primary boot, so I can only get into kubuntu by hitting ESC on boot and then choosing the partiution contating kubuntu and yusing grub to boot the kernel17:52
n0ydHow do I go about getting grub back full time and also using it to boot windows17:53
* Perdellian finds themself doubtful of this snappy thing22:36
IrcsomeBot<Valoriez> @perdellian snaps are great for checking out new apps23:13
IrcsomeBot<Valoriez> I prefer actual packages for daily use though23:14
keithzg[m]Snaps are also great for carrying the whole deb vs rpm thing into a fresh new realm of new competing packaging formats! ;)23:15

Generated by irclog2html.py 2.7 by Marius Gedminas - find it at mg.pov.lt!