| sparr | I am experiencing a problem with my laptop where it wakes from sleep to a black screen with just a mouse cursor, is unresponsive to all input (haven't been able to test serial console or network access), and I have to hard power down. After doing so, I find that nothing was put in syslog between the system suspending earlier and the start of the fresh boot after the power down. Other than serial console and | 04:43 |
|---|---|---|
| sparr | network, is there anything else I can do to troubleshoot? | 04:43 |
| tomreyn | netconsole, but that's kind of similar to the othe roptions, a serial console would probably be best. | 05:31 |
| sparr | I need to get on a wired network :( | 17:43 |
| foormea | hi. on kubuntu 19.04 (upgraded from 18.10) i see no option in system settings > online accounts. it says "no account providers found. some providers can be found in packages kaccounts-providers and ktp-accounts-kcm". kaccounts-providers is installed (i have tried reinstalling for good measure), ktp-accounts-kcm doesn't seem to exist | 20:01 |
| foormea | is this a known bug, or possibly an issue resulting from upgrading? i've never used this feature before and thought i'd give it a try | 20:01 |
| tomreyn | foormea: is kaccounts-integration installed? | 20:21 |
| tomreyn | did you logout + login since? | 20:21 |
| sparr | tomreyn: is there anything I might do *before* going to sleep to help troubleshoot? I'm going to start suspending from a console to see if there's a different result there, but that's the only idea I have. | 21:35 |
| tomreyn | sparr: you, as person, going to sleep, or your computer? | 21:36 |
| tomreyn | i guess i t doesn't really matter which it is | 21:37 |
| tomreyn | without proper debugging in place, i don't think you'll make a lot of findings. | 21:38 |
| tomreyn | https://wiki.ubuntu.com/DebuggingKernelSuspend | 21:38 |
| tomreyn | also https://wiki.ubuntu.com/Kernel/Debugging generally | 21:40 |
| foormea | tomreyn: kaccounts-integration is installed (reinstalled too :D), and no a logout/login didn't help. https://pastebin.com/Te9x0RPb for some installed packages | 23:05 |
| tomreyn | no idea then. but i wouldn't recommend using aptitude. | 23:06 |
| foormea | thanks. is it working on your side with kubuntu 19.04? (i find apt's output not too readable in this case. perhaps i need to re-read apt's documentation hehe) | 23:09 |
| tomreyn | bug 75332 and bug 1817350 is why i would not recommend aptitude | 23:10 |
| ubottu | bug 75332 in aptitude (Ubuntu) "aptitude has private package holds, should use dpkg" [Medium,Triaged] https://launchpad.net/bugs/75332 | 23:10 |
| ubottu | bug 1817350 in aptitude (Ubuntu) "Running 'aptitude update' clears hold flags on packages" [Undecided,New] https://launchpad.net/bugs/1817350 | 23:10 |
| tomreyn | i don't run pre-releases other than for testing, and not kubuntu, either. | 23:10 |
| foormea | ha, i see, no worries | 23:11 |
| tomreyn | apt list --installed '*accounts*' | 23:12 |
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