[06:02] <cfhowlett> !ping
[06:02] <ubottu> pong!
[16:33] <studio-user804> hey guys, just reinstalled ubuntu studio fresh, and am getting errors with setting up the audio, jack server cannot connect and wont run...any suggestions where to start?
[16:33] <Eickmeyer> studio-user804: Which version of Ubuntu Studio?
[16:33] <studio-user804> latest let me check
[16:36] <studio-user804> sorry I am new at this, under the system information tab I cannot find the version
[16:36] <Eickmeyer> studio-user804: Okay, open a terminal and type "lsb_release -a".
[16:39] <studio-user804> ok it says no lsb are available Ubuntu 18.04.2 LTS release 18.04 bionic
[16:39] <Eickmeyer> That's fine. Was looking for the 18.04. FYI, that's not latest, but it's the LTS, which is still supported.
[16:40] <Eickmeyer> You will want to add the Backports PPA: https://help.ubuntu.com/community/UbuntuStudio/BackportsPPA
[16:40] <Eickmeyer> Adding that, and using the version of Ubuntu Studio Controls included, will make your life much easier with Jack.
[16:42] <studio-user804> thanks, but how do I add that PPA?
[16:42] <Eickmeyer> Follow the instructions in that link.
[16:43] <studio-user804> Thanks will do :)
[16:44] <Eickmeyer> studio-user804: Once that's done, learn about Ubuntu Studio Controls here: https://help.ubuntu.com/community/UbuntuStudio/UbuntuStudioControls
[16:47] <studio-user804> :( still no go installing that PPA, error reading that address and service is unavailable
[16:47] <Eickmeyer> Are you running those commands in a terminal window?
[16:47] <studio-user804> yes with sudo
[16:49] <Eickmeyer> Can you post a paste of the terminal output in paste.ubuntu.com ?
[16:49] <studio-user804> will do just a sec
[16:51] <studio-user804> here is the paste https://paste.ubuntu.com/p/kPrmPwbjw6/
[16:53] <Eickmeyer> Uhoh... keyserver might be down.
[16:53] <Eickmeyer> Try typing: sudo apt-key adv -vv --keyserver hkp://keyserver.ubuntu.com:80/ --recv-keys 1220A5ECBA1FE99F04CBF741F596CF7036BBAA6D
[16:55] <studio-user804> I tried that https://paste.ubuntu.com/p/BXx4mJymgp/
[16:56] <Eickmeyer> Okay. type: sudo add-apt-repository --remove ppa:ubuntustudio-ppa/backports
[16:59] <Eickmeyer> Then add it again: sudo add-apt-repository ppa:ubuntustudio-ppa/backports
[16:59] <studio-user804> seeing that I am starting  afresh, could you maybe route me to the latest 32bit version, I had installed the 64bit but that clashed with my studio work and could not get Wine to work with my VSTi's, the 32 bit versions work 100% exept I cannot get Jack to work now
[17:00] <Eickmeyer> studio-user804: If you follow the instructions I'm giving you, it will give you an application that bridges 32-bit VSTs to 64-bit systems.
[17:01] <studio-user804> so should I just reinstall 64bit and start frfom scratch?
[17:01] <Eickmeyer> studio-user804: I don't think that will help you.
[17:02] <studio-user804> I shall wait a while then and try to install that PPA later when the server is up
[17:03] <Eickmeyer> You need to remove it first, otherwise you'll have zero luck with that. Hence, I instructed that.
[17:03] <Eickmeyer> Basically, the gpg key process didn't complete, so the PPA is stuck in your sources list without a matching GPG key.
[17:03] <studio-user804> Remove?
[17:04] <Eickmeyer> Yes. sudo add-apt-repository --remove ppa:ubuntustdio-ppa/backports
[17:04] <Eickmeyer> That will remove it.
[17:04] <Eickmeyer> Then we need to try adding it again.
[17:04] <Eickmeyer> I just tried adding it on my system, and it went fine.
[17:04] <Eickmeyer> So, that means the keyserver is back.
[17:04] <studio-user804> :) ok, didnt know that
[17:09] <studio-user804> fantastic, I got the PPA and its busy with upgrade now, do I need to reboot the system once its done?
[17:14] <Eickmeyer> studio-user804: Should be no need. While you're in the terminal, type "sudo apt install carla carla-bridge-linux32 carla-bridge-linux64 carla bridge win32 carla-bridge-wine32" That will give you a plugin host.
[17:14] <Eickmeyer> Then un Ubuntu Studio Controls.
[17:15] <Eickmeyer> *run
[17:17] <Eickmeyer> O_o
[17:18] <Eickmeyer> studio-user250: Welcome back.
[17:22] <studio-user250> AH MAN, still have the same problem, on startup I get  a system program error and a request to report it, I report it, but I cannot tell what the error is. I started Jack and still have the same issue https://paste.ubuntu.com/p/7v55V8crBh/
[17:23] <Eickmeyer> studio-user250: how are you starting Jack?
[17:24] <Eickmeyer> We no longer support starting Jack with qjackctl as it makes it too complicated. Please use Ubuntu Studio Controls for starting Jack.
[17:25] <studio-user250> With QjackCtl left top blue icon dropdown
[17:25] <Eickmeyer> studio-user250: Don't use QJackCtl.
[17:26] <Eickmeyer> Use Ubuntu Studio Controls.
[17:26] <studio-user250> where do I find the studio controls?
[17:27] <Eickmeyer> Read this: https://help.ubuntu.com/community/UbuntuStudio/UbuntuStudioControls
[17:34] <studio-user250> Thank you Eickmeyer, seems fine now, last question, is it safe to use Patchage as a GUI for connections?
[17:35] <Eickmeyer> studio-user250: Yes, but we recommend Carla as it's much more fully-featured.
[17:36] <studio-user250> is it available on the software centre or as an additional download?
[17:38] <Eickmeyer> studio-user250: It's easily installable with Ubuntu Studio Installer, or type  "sudo apt install carla carla-bridge-linux32 carla-bridge-linux64 carla bridge win32 carla-bridge-wine32" in a terminal.
[17:38] <Eickmeyer> That will give you Carla plus the wine bridges.
[17:38] <studio-user250> Thanks a million bud :)
[17:38] <Eickmeyer> You're welcome. :)
[20:49] <studio-user799> help