[04:06] <Eickmeyer> OvenWerks: That good! 
[04:06]  * Eickmeyer was out of town overnight, just got back
 While the magnifier is not necessarily a useful tool for photographers or graphics artists, it IS an accesibility tool, and is actually useful for presentations/screencasting. so it would be a useful too
 tool*
 @azbulutlu Cool. As soon as it hits the archive, I'll get it in the seed.
[20:04] <studiobot> teward001 was added by: teward001
 @azbulutlu ^ This is @teward001 .
 *waves*
 hi!
 Thomas might be able to answer some questions.
 @teward001 alright so, we are basically trying to figure out who to contact, and what are the criteria we need to work with to upgrade our website. (and some other management tasks like ubuntustudio.org) emails. Our website is ancient, and last attempt to get it done was through the then lead, on an IS site I cannot quite remember a
[20:06] <studiobot> nd the process got stalled. :)
 @Eickmeyer was hoping you could perhaps direct us at least in right direction? :)
 RT has been useless.
 Erich you tried that route again?
 Yes. Nothing.
 was the site hosted by Canonical?
 or is it some other group who ran it initially?
 Currently is hosted by Canonical.
 I don't think it was ever hosted anywhere else, the domain is def registered to Canonical.
 It is hosted by canonical. We might be amenable to move the hosting, but we also don't know who to contact for that.
 I'd like to move the hosting only as a last resort.
 *agrees, but also has some potential backup solutions if it becomes absolutely necessary*
 NORMALLY I poke Canonical IS on these things directly via IRC, to expedite issues, but if you have tried that with RT tickets and its gone nowhere I mean it'd probably be prudent to *move* to another system
 I'd be happy to give you guys an IP and container space on my infra to run it even if needed
 I can try the route of prodding IS, and worst-case poking SABDFL but I'd like tokeep THAT part as a last resort 😔
 if I go and prod IS on this I'd need details to provide to them
 *looks at @Eickmeyer* what do you want to do?
[20:11] <studiobot> * Eickmeyer is reading and processing
 Let's go one step at a time. Let's prod IS, then if that fails, we should probably prod SABDFL. If that goes nowhere, then we should move the site.
 (what is SABDFL?)
 SABDFL = Mark Shuttleworth
 and I only bother Mark when all else fails
 BUT it's gotten me fast direct email routes to get support when things're totally in need of fixing
 *nods* I think what I want to know is if we are somehow ignored for some reason, or just workload. So IRC might be a good place to attempt to reassablish relationships because I think at this point we need a conversation, not tickets.
 o.O
 I didn't even know that was an option
 I would point out that it's likely workload
 there's only a few IS guys that I've seen around
 and they manage ALL of the infra
 this IS why all the Lubuntu infra is not actually run by Canonical
 and run by external services
 (with sysadmin bootprints from me all over things)
 well I also assumed it might be ignored because there was a break on ownership switch.
 Lubuntu infra is run by Altispeed.
 a few years ago, and Erich is still cleaning that.
 yep, but with my boots all over the config and sysadmin ;)
 i'm kiiiinda the unofficial sysadmin for the Lubuntu Infra 😜
 :)
 but IS knows my name pretty frequently, if you want me to prod them
 So, @teward001, if you want, feel free to bug IS on this. I'd like to make this as hospitable to the designers as possible for the new theme.
 @Eickmeyer do we have an existing ticket # I can reference?
 I don't remember, @azbulutlu , do you have that?
 oh goodness
 if not we'll have to start a new ticket chain likely since nobody from IS is on the "Ping For Assitance" list right now on IRC
 I can dig it up possibly if I can remember where the RT site is
 but i'm a nasty evil nagging person as you know well so I never let up :P
 but at this point I would suggest making a fresh ticket
 because.... 3 years? more?
 @teward001. that's your strength. :)
 I agree, let's move forward with a new ticket.
 (also I am not joking can somebody please remind me where the canonical ticketing system is url-wise?) and I will suggest we do lurk in IRC (if it is polite to do so)
 https://rt.ubuntu.com
 and i regularly lurk on IRC
 but email to rt@ubuntu.com makes tickets faster
 As do I.
 and I lurk in [#]canonical-sysadmin regularly :P
 also if you do it the email route and want to include me on replies, cc me.  but that's your choice :)
 Erich I have a suggestion. How about we initially contact them to create an email alias for you, and if possible an email for social media accounts. as those are two immediate things that is needed.
 @azbulutlu If you would like, would you draft an email explaining the situation in detail that I can then forward to RT (with my name, since that has a little clout as a flavor lead)? Also, I'll CC @teward001 .
 You have a little more history on this than I do and I'd be fumbling around what to say.
 I can do that.
 or put a ticket. your choice let me see btw if I can find the ANCIENT ticket xD
 Cool. eeickmeyer@ubuntu.com works fine for me.
 alright
 btw https://rt.ubuntu.com/Ticket/Display.html?id=20726
 this is not the ticket but this is another ticket
 seriously. new ticket possibly with requests to close previous tickets
 Yeah, that's a good idea. That has zequence all over it and I'd rather not associate the project with him anymore.
 i was going to say if that's the ticket nobody ever replied to it :)
 that is not the one
 I think that one vanished.
 actually rewind.
 I found the ticket. *laughs*
 https://rt.ubuntu.com/Ticket/Display.html?id=29028
 but no I suggest we create a new ticket, and ask them to close ancient ones.
 last activity 2016, yeah new ticket time.
 yep
 (I am a bit impressed it is still there to be honest) anyhow I'll email erich and I assume he will keep you in loop about this.
 👍
 Erich knows how to reach me in multiple ways so if you want to keep me in the loop let me know.
 i'll check back and such occasionally as well :)
[20:40] <Eickmeyer> krytarik: What about here?
 Test
 thanks @teward001! :)
 test works
[20:41] <krytarik> Eickmeyer: Dark grey. :3
 Sweet. Our nicks were looking white on IRC. I kicked the bot.
 @krytarik: That's better than white.
[20:42] <krytarik> Well, I guess that depends on the background color of your client.. :P  Doesn't work so well on black, as in terminal client.
 krytarik: Now it should be good.
[20:43] <studiobot> * Eickmeyer disabled the colors
[20:44] <krytarik> Yeah, but I guess.. yup!  Which of course is now even worse than before. :P
[20:48] <veremitz> ah have we sanitised the bot? Ihad to turn off colours also ..
[20:49] <Eickmeyer> Hopefully.
[20:50] <Eickmeyer> teward: Welcome?
[20:50] <teward> *waves*
[20:52] <ubuntustudiosuck> .
[20:52] <ubuntustudiosuck> .
[20:52] <ubuntustudiosuck> .
[20:52] <ubuntustudiosuck> .
[20:52] <ubuntustudiosuck> .
[20:52] <ubuntustudiosuck> .
[20:52] <ubuntustudiosuck> .
[20:52] <ubuntustudiosuck> .
[20:52] <ubuntustudiosuck> .
[20:52] <ubuntustudiosuck> .
[20:52] <ubuntustudiosuck> .
[20:52] <ubuntustudiosuck> .
[20:52] <ubuntustudiosuck> .
 😐
[20:52] <teward> o... kay then?
[20:54] <Eickmeyer> Uh, wow.
[20:55] <teward> *yawns* well now you guys can reach me at TWO locations now, both IRC and Telegram :)
[20:55] <teward> (this way I'm always in the loop :P)
[20:55] <Eickmeyer> teward: True. @azbutulu: teward is here.
 er... typo.
 @azbulutlu ^
 good to know thanks :) I'll try to fix my IRC so that I am in there properly
 @azbulutlu And seeing as how it's nearly midnight where you are...
 :)
 its alright. I have a lot to do before sleeping time.
[20:59] <Eickmeyer> And we'll all just pretend we didn't see the drive-by nick spamming.
[21:02] <Eickmeyer> teward: https://rt.ubuntu.com/Ticket/Display.html?id=33587
[21:03] <Eickmeyer> Apparently it ate the CC fields.
 Hi! … I am contacting you on behalf of the Ubuntu Studio team. We would like to create a team inbox or alias at social@ubuntustudio.org, if at all possible. This will be used to maintain social media accounts of the team when team accounts is not possible on the platform (e.g. mastodon).  … Thanks in advance.  … Best … Eylul
 @eeickmeyer
 @eickmeyer *
 Yep, saw.
 @teward001 ^
 that looks good?
 @azbulutlu That works.
 @teward001 https://rt.ubuntu.com/Ticket/Display.html?id=33588
 Consecutive numbers. I like it.
 :)