[03:26] <boing> Hello
[03:27] <boing> The bootup process is almost 2 minutes, any help would helpful.
[03:30] <Unit193> `systemd-analyze blame`?
[03:31] <boing> https://paste.ubuntu.com/p/XJmS9DsWXh/
[03:31] <boing> i havent used Linux in years so may need some help
[03:34] <Unit193> mpd and snapd are taking a bit of time, but shouldn't be two minutes.
[03:36] <boing> I just removed mpd. Is snapd required?
[03:39] <Unit193> Depends on if you use snaps.
[03:46] <MrSassyPants> So I suppose a recent kubuntu update did this. I get blank screens (energy save style) after 10 minutes. But the kde settings thing doesn't seem to know such a thing
[03:51] <boing> Unit193, why are there loops at bootup?
[03:55] <boing> Good Night
 Hey
 Hey guys! I am a filthy dual booter. At the moment I cannot write to my Windows SSD when I mount it while being on Kubuntu 18.04. Does anyone else have that problem?
 Fast Startup in Windows is deactivated.
 @Linuxophil, Thats weird
 @plyr0, Very much.
 @Linuxophil, Check if windows magically enabled it again
 @plyr0, I did. Last time like 10mins ago.
 @Linuxophil, Oh
 I saw someone with the same problem in arch group yesterday
 Interesting!
 btw, here's the line of the "mount" output:
 seems like Kubuntu decided to mount it as read only.
 Even though dolphin says that it is display and edit for everybody.
 @Linuxophil, Ooh
[11:06] <BluesKaj> Howdy all
 @DarinMiller @RikMills @Sick_Rimmit can we add the daysandbox bot to get rid of the spammers?
 @bauchhaus, we don't get many, so probaly a bit overkill
 I have no objection to they, but no clue how to do it
 If we start getting flooded, I'll look into 'measures'
 I'm admin at https://t.me/OpenStreetMapOrg and https://t.me/puredata . Using that open source bot there and it saves a lot of spam intervention, just the minor inconvenicne that a new member can't post links or images for the first 24 hrs
 That's the bot: https://tgdev.io/bot/daysandbox_bot
 Thanks. There are many bots designed to protect TG channels. If we get flooded, I will look into it
[12:12] <feodoran> where can I get the path to the current application launcher icon?
[12:28] <BluesKaj> feodoran, are you trying to change the icon?
[12:29] <feodoran> I want to use the breeze dark theme, but with the icon from the kubuntu theme
[12:34] <BluesKaj> feodoran, you can download more icon themes in system settings>appearance>icons
[12:35] <feodoran> why download? I already have it. I just need to know its file path
 @RikMills, just make sure you pick one where zou are sure it isn't doing shady stuff in the background.
 You removed the spam, but you did not ban the spammer from the group or reported it.
 @bauchhaus, This is why I won't add one in a hurry
 @bauchhaus, Yes. I  did
 @RikMills, ok.
[12:46] <BluesKaj> feodoran, try /usr/share/icons
[12:50] <feodoran> BluesKaj: ok with a lot of time I can search there manually ... or I just check the path of the currently setup icon. that needs to be stored somewhere?
[12:54] <feodoran> where can I the file that describes such a (default) themes?
[12:54] <BluesKaj> feodoran, I tried , locate system-settings, you'll get a list in the terminal
[12:55] <feodoran> BluesKaj: what do you mean "locate system-settings"?
[12:56] <feodoran> oh that is supposed to be a command
[12:56] <BluesKaj> because system-settings is where one can choose the icon themes
[12:56] <BluesKaj> yes it's a command
[12:57] <BluesKaj> bbiab
[12:59] <feodoran> I don't know what icon that is, but this is not the application launcher
[13:54] <tux__> hello, i cant either install virtualbox or vmware player on kubuntu 19.10 ... is it possible that the kernel is too new?
[14:18] <BluesKaj> tux__, make sure you give user permissions to the installer bundle then open a terminal where it downloaded and do 'sh VMware-Player-15.1.0-13591040.x86_64.bundle' and follow the instructions
[14:19] <BluesKaj> also make sure you have build-essential installed first
[14:28] <tux__> BluesKaj: build-essential is installed, there are 2 modules to compile. the 2nd is compiled and the 1st vmware monitor did not work. i could paste the vmware.log if it helps?
[14:28] <BluesKaj> also make sure you have build-essential installed first
[14:29] <BluesKaj> oops , i tried launching vmplayer and it won't won't compile the kernel module here, so no luck for me either on 19.10
[14:30] <tux__> do you have 19.10 too?
[14:30] <BluesKaj> yes
[14:30] <tux__> ok, and does virtualbox work for you?
[14:30] <BluesKaj> i'm testing the 19.10 devel OS
[14:31] <BluesKaj> I haven't tried VB
[14:31] <tux__> i use the beta of 19.10 from this day. could you try virtualbox?
[14:32] <BluesKaj> I don't care much for VMs much personally, i just tried vmplayer on 19.10 since you were having an issue, so now we both have it :-)
[14:33] <tux__> ok ty then ... that means we have too wait until release?
[14:33] <BluesKaj> vmwareplayer that is
[14:34] <BluesKaj> tux__, I think you're right about the kernel being too new
 Hi ! What do you guys do when the screen freezes & you can't move the mouse to close anything & putting PC on sleep doesn't work.I found a bunch of keyboard shortcuts but they haven't worked so far.Its probably due to "too many tabs syndrome " I've tried tweaking Firefox but that doesn't work.I would like to have an alternative to the power button because apparently that is bad for the PC. Any ideas ?
[20:39] <tomreyn> Shreddies: the first thing to try is to switch to a tty:
[20:39] <tomreyn> !tty
[20:40] <tomreyn> if this doesn't work, use:
[20:40] <tomreyn> !sysrq
[20:41] <tomreyn> in fact R, E I are disabled on *buntu* for security reasons, so just S, U, B is enough - and easier to remember, too
[20:41] <tomreyn> i tend to remind myself using "this situation is SUBoptimal".
 Great thank you so much.😀Making a note for when it happens next time.Any good option if it decides to freeze when haven't saved the last bit?
[20:42] <tomreyn> save your work regularly, use applications which will do so for you automatically
[20:43] <tomreyn> the S and U should help you loosing less work, though
[20:43] <tomreyn> sync (empty write cache to disk) + unmount file systems
[20:43] <tomreyn> b is just reboot
[20:45] <tomreyn> next time when you reboot this way, you may also have a better log of what actually went wrong and caused this situation: journalctl -b -1 -e
[20:45] <tomreyn> that's on 18.04 and newer
[20:45] <tomreyn> the second parameter is a ONE, not an ELL
 @tomreyn, You lost me there
[20:48] <tomreyn> Shreddies: i'm just saying: (1) note down this command: journalctl -b -1 -e      and (2) run it next time you're back after such a crash to review what may have caused the crash
[20:50] <tomreyn> journalctl is a way to view the system logs ("journal" in systemd speak). "-b -1" tells it to show you the logs from just the previous session, "-e" tells the log viewer to jump to the end of this log, which is when the system crashed.
 If I understand you correctly & then that means you can figure out what happened thanks to the log? (excuse me the total ignoramus when it comes to this stuff)
 @tomreyn, My bad for some reason I didn't see your comment
 I do have some errors when it boots but they load so quickly I have no idea what gobbledygook  error code is written
[21:00] <tomreyn> Shreddies: *maybe+ you can figure it out this way. it's worth having a look and maybe sharing the log here (by posting it to a pastebin)
[21:01] <tomreyn> Shreddies: during reboot those errors were probaly just warnings that an unplanned file system check has been triggered because the file systems had not been unmounted cleanly
[21:01] <tomreyn> but sure, there could be more. how often do those crashes occur?
[21:02] <tomreyn> keep typing "tomreyn", i might miss your replies otherwise
 Less than once a week usually but laptop is new.
 Oops my bad.not used to this multi user Telegram
 @tomreyn, Oops my bad.not used to this multi user Telegram
 @tomreyn, What is a paste bin?
[21:04] <tomreyn> i'm actually on IRC via the bridge
[21:04] <tomreyn> !pastebin
[21:04] <tomreyn> !pastebinit
[21:05] <tomreyn> if you like you can post a full log now and i'll have a quick look and maybe suggest a few things to improve upon
[21:05] <tomreyn> journalctl -b | nc termbin.com 9999
[21:06] <tomreyn> right after a quick bathroom visit, that is
 @tomreyn, That would be awesome, might take a bit of time since I've never done this before
 @tomreyn, Any particular reason for the exclamation marks before words?Is it like an equivalent of bangs in Duck duck go?
[21:12] <tomreyn> @Shreddies we have this bot on irc which will spit out explanations on some commands we trained it about. when i type anything with an !exclamation !mark while supporting others i do to to point it out thatthey can get more info on this topic from the bot
[21:12] <tomreyn> i.e. you can type !bug or !irc or !18.04
 @tomreyn, ahh,thanks!
 @tomreyn, got the infor from Konsole,will send u link shortly
[21:13] <tomreyn> running " journalctl -b | nc termbin.com 9999 " will probably not take you long. it gets the current log, and posts it to a website (termbin.com) which then returns a http address for you to share here
 @tomreyn, https://paste.ubuntu.com/p/DXdDjnGhxd/
[21:16] <tomreyn> @Shreddies: *this* is the command i suggested for you to run after it crashes. what i would offer to look at now is your full log of the current session, as produced (and automatically shared) by    " journalctl -b | nc termbin.com 9999 "
[21:18] <tomreyn> oh i see you like to rewrite some bits. just run   journalctl -b    > /tmp/journal     then and edit /tmp/journal to your liking before you'll ost it
[21:18] <tomreyn> *(p)ost
 @tomreyn, My bad ,hope I did it right this time https://termbin.com/wrfb
[21:20] <tomreyn> no worries @Shreddies, and yes, this looks like what i suggested
[21:20] <tomreyn> i'll have a look. in the meantime maybe you can tell me whether i should use
[21:20] <tomreyn> @Shreddies
[21:20] <tomreyn> or just
[21:20] <tomreyn> Shreddies
 @tomreyn> oh i see you like to rewrite some bits. just run   journalctl -b    , Dunno what you mean
[21:21] <tomreyn> to get your attention, since i have no clue about telegram
 @tomreyn, whatever you think is best
[21:22] <tomreyn> ok. i noticed your funny mac address   address fdaa:bbcc:ddee:0:...   from the first log you posted
 @Shreddies  does highlight in green so maybe that's good in case some others are having conversations...
 @tomreyn, I don't use MAC it's a Windows PC =S
[21:23] <tomreyn> okok ;)  checking your logs now
 @tomreyn, LOL reminds of me of my friend who calle dher Wifi CIA Surveillance van =p
[21:24] <tomreyn> :) that was quite a trend some years ago. i still think its funny. you have a LENOVO 81F4/LNVNB161216, BIOS 7SCN26WW 10/26/2018  - check lenovo.com for a new bios maybe
 @tomreyn, what is wrong with the 1 I have?
 @tomreyn, 1 of these.Lol should name the wifi free malware & viruses
[21:28] <tomreyn> nothing specific, i just suggest this generically since often newer firmwares will fix or work around security and other issues
 @tomreyn, on windows only?
[21:29] <tomreyn> maybe, i have not checked. so you have a docking station connected. those usually get firmware updates, too.
 @tomreyn, How do I know if I have a docking station,whatever that is =S
[21:30] <tomreyn> there's this non standard message on your log. it may be worth searching the webfor: "ACPI Warning: GPE type mismatch (level/edge) (20181213/evxface-792)"
[21:31] <tomreyn> a docking station is what you conect your computer to when you come home. so you only need to connec thte computer to one periphal device, and not all of your 20 monitors, 10 mice, 3 keyboards and what have you
[21:32] <tomreyn> "acpi ABCD0000:00: ACPI dock station (docks/bays count: 1)"  tells me you (seem to) have one
[21:33] <tomreyn> it's possible this is just a connector to connect to a docking station, though, and you dont actually have one connected
 @tomreyn, why yes I do have 20 fabulous monitors 😆   For  this ACPI Warning: GPE type mismatch (level/edge) (20181213/evxface-792)  it just seems to be results of people having that same line & various problems like wifi (not an issue for me) & some russian https://www.linux.org.ru/forum/security/14980151
 i915 unable to load firmware  https://github.com/clearlinux/distribution/issues/591
[21:39] <tomreyn> hmm i'm not that far on your log to see whether this is an issue on yours, yet
 @tomreyn, Oh ok,I can wait,just let me know if you want me to do anything,thanks!
[21:39] <tomreyn> i just checked which docking stations are available for your ideapad 330s, but there are actually 0
[21:39] <tomreyn> for now, just remain connected ;)
[21:40] <tomreyn> here's what a dock(ing station) looks like https://www.lenovo.com/us/en/accessories-and-monitors/docking/c/docking
[21:40] <tomreyn> AKA port replicators
 @tomreyn, Is that a bad thing? I haven't needed to connect anything ,maybe in future a DVD drive & USB,nothing fancy...
[21:41] <tomreyn> no, not an issue at all
[21:42] <tomreyn> it just means this is not a laptop primarily targetting a business audience basically
 @tomreyn, I won't be sequencing DNA or anything so then I can just ignore it I suppose..
[21:42] <tomreyn> this *may* be an issue, though:  ACPI BIOS Error (bug): Could not resolve [\_SB.PCI0.LPCB.HEC.ECMD], AE_NOT_FOUND (20181213/psargs-330)
[21:43] <tomreyn> run this: wget -qO- https://termbin.com/wrfb | grep 'ACPI Error:'
[21:43] <tomreyn> !acpi
[21:44] <tomreyn> actually run this: wget -qO- https://termbin.com/wrfb | grep -E 'ACPI (BIOS )?Error:'
[21:44] <tomreyn> actually run this: wget -qO- https://termbin.com/wrfb | grep -E 'ACPI (BIOS )?Error'
[21:44] <tomreyn> ... third iteration surely works ;)
[21:45] <tomreyn> hmm yes this really screams for a bios update
 @tomreyn, Did I do it wrong?   wazapp@wazapp-Lenovo-ideapad-330S-14IKB:~$ wget -qO- https://termbin.com/wrfb | grep 'ACPI Error:' â€¦ aug 10 22:29:37 wazapp-Lenovo-ideapad-330S-14IKB kernel: ACPI Error: Method parse/execution failed \_TZ.FNCL, AE_NOT_FOUND (20181213/psparse-531) â€¦ aug 10 22:29:37 wazapp-Lenovo-ideapad-330S-14IKB kernel: ACPI Error: Method parse/execution failed \_TZ.FN00._ON, AE_NOT_FOUND (20181213/psparse-531) â€
[21:46] <tomreyn> use a pastebin next time, please
[21:46] <tomreyn> i just gave you this command to look at the output i've already seen here
[21:47] <tomreyn> you're currently being muted, but can talk to IRC (and me) again to shortly
[21:47] <tomreyn> latest bios update for your system https://pcsupport.lenovo.com/de/en/products/LAPTOPS-AND-NETBOOKS/300-SERIES/330S-14IKB/81F4/downloads/DS502884
[21:48] <tomreyn> version 7SCN34WW 25 Jun 2019
[21:48] <tomreyn> yours is 7SCN26WW 10/26/2018
[21:48] <tomreyn> so v26 vs v34 basically
[21:49] <tomreyn> you can talk again now
 @tomreyn, ok,thanks.What would you like me to now? Boot to Windows & update BIOS?
[21:50] <tomreyn> @Shreddies: if you wrote anything since you posted the acpi errors here i didnt get to see it.
[21:50] <tomreyn> i did see what you just asked though
[21:51] <tomreyn> i only suggest things, you decide what you do. i do suggest you do a bios upgrade. but i cannot tell what this may mean for your support status / warranty.
[21:52] <tomreyn> normally, bios upgrades are fine, failed bios uogrades (which are very raare nowadays), where users followed the documentation, result in free hardware replacements.
[21:53] <tomreyn> thats during warranty period. but that's just generally, check your status with hp / the shop youbought from if you want to be certain
 @tomreyn, ok will try a BIOS upgrade ,I need to be in WIndows to do that though,right?
[21:54] <tomreyn> yes. there are unsupported ways to do it from linux, but i can't recommend this
 @tomreyn, ok,how do I pick the right one though? Bought the PC abroad & if there are issues I will just do factory reset.Haven't put my files on this PC yet anyway.
[21:56] <tomreyn> Shreddies: there's just one on the page i linked, so not much you can do wrong
[21:58] <tomreyn> so download both 7scn34ww.txt and 7scn34ww.exe from https://pcsupport.lenovo.com/de/en/products/LAPTOPS-AND-NETBOOKS/300-SERIES/330S-14IKB/81F4/downloads/DS502884 then read the instructions in the .txt file
[21:59] <tomreyn> here's the downloads overview for yyour model https://pcsupport.lenovo.com/gb/en/products/laptops-and-netbooks/300-series/330s-14ikb/81f4/downloads
 @tomreyn, Thanks!
[22:01] <tomreyn> Shreddies: wait a sec
 @tomreyn, sure
[22:01] <tomreyn> while you're on windows, also install the Intel ME patch
[22:02] <tomreyn> https://pcsupport.lenovo.com/gb/en/products/LAPTOPS-AND-NETBOOKS/300-SERIES/330S-14IKB/81F4/downloads/DS504090
[22:03] <tomreyn> intel ME is a minimal operating system running on your CPU whenever it has power connected (i.e. also when the computer is shutdown). so you always want to have that patched.
 @tomreyn, by downloading from the link above? or is this separate issue?
[22:04] <tomreyn> you have the bios downloads (txt and exe) as i pointed out before, and you have the separate intel ME downloads (txt and exe) from https://pcsupport.lenovo.com/gb/en/products/LAPTOPS-AND-NETBOOKS/300-SERIES/330S-14IKB/81F4/downloads/DS504090
[22:05] <tomreyn> download all four files, read .txt files, follow instructions there using the .exe files
 @tomreyn, https://download.lenovo.com/consumer/mobiles/7sme04ww.txt
[22:06] <tomreyn> yes, that's one of the two txt files
[22:07] <tomreyn> and one of the two files regarding the intel ME firmware patch
[22:08] <tomreyn> if anything is unclear, please ask
 @tomreyn, I'm really confused
[22:08] <tomreyn> https://en.wikipedia.org/wiki/Intel_Management_Engine explains what Intel ME is
 how do I add a screenshot?
[22:09] <tomreyn> sorry for confusing you. you can just do the bios upgrade for now, if it helps
[22:09] <tomreyn> upload to imgur.com, then post the url here.
 Anywho it says this ME is only for Lenovo ideapad 330S bla bla loads of numbers
[22:10] <tomreyn> isnt that what you have then?
[22:11] <tomreyn> here's what i gatehered from your log earlier: <tomreyn> [..] you have a LENOVO 81F4/LNVNB161216, BIOS 7SCN26WW 10/26/2018  - check lenovo.com for a new bios maybe
[22:12] <tomreyn> 81F4 does seem to point to lenovo ideapad 330S 14 inch
[22:12] <tomreyn> you can probably confirm this on the bottom of your computer
[22:12] <tomreyn> probably also on the bios
[22:13] <tomreyn> (bios setup screen)
 (Photo, 387x153) https://irc-attachments.kde.org/p0CjpoKt/file_17109.jpg
 @tomreyn, they don't match up fully
[22:14] <tomreyn> what does it say on the bottom of your computer  /  in your bios setup screen then?
 @tomreyn, will check!
 @tomreyn, 330S 141KB,nothing more specific
[22:16] <tomreyn> but that's exactly what it says on the prompt
[22:16] <tomreyn> 330S-14IKB
 @tomreyn, my bad,I was looking for the entire sequence,so I have the right one! yay!
[22:17] <tomreyn> the rest there are other compatible models
[22:17] <tomreyn> yes you should be good
[22:17] <tomreyn> i'm quite convinced its the right model, also most likely this bios upgrade would fail (before it actually starts flashing) if it was a different model.
 @tomreyn, thanks! How do I do that ? Please load default in BIOS setup menu before executing this program.
[22:17] <tomreyn> but the risk is totally with you, of course
[22:18] <tomreyn> do you know how to enter the bios setupscreen?
 @Shreddies, I'm willing to give it a shot!
[22:18] <tomreyn> like right after powering on?
 F something
[22:18] <tomreyn> probably, i don't now the exact key combo
[22:19] <tomreyn> if you're lucky it says so at the time. or after hitting escape.
 @tomreyn, ok so I can't install it until I leave the "main screen" for a black screen?
[22:19] <tomreyn> most of the time "delete" (del) key or an F key get you there
[22:20] <tomreyn> hmm not sure what you mean by "leave the main screen for a black screen"
[22:20] <tomreyn> main screen of what?
 @tomreyn, when I installed Kubuntu I had to use bios ,so I think I can do it again
 @tomreyn, general windows ,for the "old looking" one https://img.purch.com/o/aHR0cDovL3d3dy5sYXB0b3BtYWcuY29tL2ltYWdlcy93cC9wdXJjaC1hcGkvaW5jb250ZW50LzIwMTUvMTAvMTQ0NDk1MDg1Ni02NzB4Mzc2LmpwZw==
[22:21] <tomreyn> okay, cool. so the .txt file you're reading suggests you enter the bios setup and select the option to reload setup (vendor) defaults
 @tomreyn, I donwloaded & when installing in Setup it said : 1. This package is built for Lenovo ideapad 330S-14IKB/15IKB only, do not try it on other machines. 2. Do not change the default installation path. 3. System will automatically reboot after BIOS update, Please save and close your opening documents before update process beginning 4. Make sure the battery is fully charged and AC adapter is plug-in before you updating BIOS 5.
[22:22] <tomreyn> on this very screen you just posted, on the bottom lines, it says "F9 Setup defaults." this is basically what you're supposed to do there.
[22:24] <tomreyn> it's just a safety measure. i don't think its really needed, nd would personally skip it if the system was running stable (like yours is). but then, its your warranty, you choose ;)
[22:29] <tomreyn> your bios will look more like this https://lnv.i.lithium.com/t5/image/serverpage/image-id/66583iBAB649E9F83489C1/image-size/original
 @tomreyn, In  Bios what do I do next?
[22:31] <tomreyn> hit F9
 @tomreyn, Load optimal defaults?
[22:35] <tomreyn> IrcsomeBot: yes
 @tomreyn, Now what?
[22:37] <tomreyn> IrcsomeBot: save and exit
[22:37] <tomreyn> F10
[22:37] <tomreyn> then boot to windows again, do the bios upgrade
[22:38] <tomreyn> you notice none of this has anything to do with kubuntu, right ;)
[22:38] <tomreyn> i'm happy to help, though
 @tomreyn, Great thank.Yeah I applaud you 👏👏👏👏👏
 @tomreyn, I realised yeah when booting into Windows ha ha
[22:39] <tomreyn> if anyone watching thinks we should keep it out of this channel (due to off topic), just say so, thanks
[22:40] <tomreyn> there's sadly no bios guide for your model from lenovo. apparenlty they no longer consider it neccessary to document those
[22:41] <tomreyn> there's a nice hardware servicing guide, though, if you ever get bored
 @tomreyn, That sucks .shutting down after updating
 @tomreyn, I never get bored.but thanks anyway
[22:42] <tomreyn> what you did on windows was really just to 'stage' the bios upgrade. it just places the upgrade file on the mainboard, which is read by the upgrading utility on the next boot
[22:42] <tomreyn> it'll now flash it, showing progress bars
[22:43] <tomreyn> i think the progress bar will fill twice. after that, it'll reboot again and maybe once more
[22:43] <tomreyn> ...before it boots the OS again
 @tomreyn, So far it's round dots going in a circle "Getting windows ready. Don't turn off computer "
[22:45] <tomreyn> oh then it does the flashing from windows actually, ok
 @tomreyn, While I wait.I was thinking to thank you I could send you something from Sweden if you wanted I'm just not sure how comfortable you are with giving your address to a stranger on the Internet... or I could donate to Kubuntu if they accept PayPal
[22:48] <tomreyn> the bios you have can actually be upgraded from windows, from an uefi shell, and from linux, too. but lenovo only supports it from windows, since they only sell those models with windows and so it's their best compromise between having to support as few systems as possible and making it easy for the end user.
[22:49] <tomreyn> Shreddies: heh, that's kind of you. i appreciate the gesture, but don't spend your money on me. you're welcome to support your local linux users group or some needy person in the streets, though.
[22:51] <tomreyn> mediciens sans frontieres is also a great cause to donate money to.
[22:53] <tomreyn> but yes, kubuntu as well, of course. most if not all of the flavours are all volunteer driven after all.
[22:55] <tomreyn> https://kubuntu.org/contribute-to-kubuntu/ -> Donate to Kubuntu   has a paypal form
[22:56] <tomreyn> Shreddies: is it still going then?
 @tomreyn, It automatically booted to kubuntu then loaded some more on windows
 @tomreyn> https://kubuntu.org/contribute-to-kubuntu/ -, Ok thanks!
[22:59] <tomreyn> at least before the bios upgrade, your system was also affected by bug 1726159 - which is not actually an ubuntu bug, but a firmware issue, i think
[22:59] <tomreyn> Shreddies: thanks for donating! :)
 @tomreyn, Ok well good to update anyway
 @tomreyn, You're very welcome! What do I do now on windows?
[23:00] <tomreyn> i'm trying to say this issue may have been fixed by the bios upgrade you just did
[23:01] <tomreyn> i suggest you do the intel ME upgrade as well
[23:01] <tomreyn> and once that's done, boot to ubuntu again and get us another log to see if it helped anything:   journalctl -b | nc termbin.com 9999
[23:02] <tomreyn> *kubuntu
 @tomreyn, How do I do that?
[23:05] <tomreyn> Shreddies: i explained earlier, but maybe it was too much at once. let me repeat:
 @tomreyn, Have Intel pentium gold (sticker) Feel free to quote yourself
 @tomreyn, Yeah it definitely was tmi at once
[23:06] <tomreyn> intel ME downloads (txt and exe) from https://pcsupport.lenovo.com/gb/en/products/LAPTOPS-AND-NETBOOKS/300-SERIES/330S-14IKB/81F4/downloads/DS504090
[23:06] <tomreyn> download both files, read .txt file, follow instructions there using the .exe file
[23:07] <tomreyn> https://en.wikipedia.org/wiki/Intel_Management_Engine explains what Intel ME is
 @tomreyn, had  a read,just got more confused,oh dear
[23:08] <tomreyn> i didn't get the pentium gold sticker reference / joke, but ... i do not crave for one ;)
[23:09] <tomreyn> okay let me take a look at the .txt as well, a sec
 @tomreyn, I was being serious,there is such a sticker on the laptop
[23:10] <tomreyn> sorry to hear this ;)
[23:10] <tomreyn> so in the .txt at https://download.lenovo.com/consumer/mobiles/7sme04ww.txt only read the UPDATE INSTRUCTIONS
[23:11] <tomreyn> which is porbably already not easy.
 @tomreyn, yeah I got stuck Before updating to this firmware, if you are using Intel Active Management …   Technology, Intel Small Business Technology, or Intel Standard Manageability, …   you should first unprovision your system by downloading and following the …   instructions available on the link below: …      https://downloadcenter.intel.com/search?keyword=unprovisioning%20tool …   *If these technologies are not config
[23:11] <tomreyn> yesthis is really for very advanced users
[23:12] <tomreyn> so, your computer has the ability to be remove controlled even when its powered off
[23:12] <tomreyn> but this functionality requires to be enabled in the bios first of all
 @tomreyn, what should i do next,it just goes on about more complicated stuff
[23:13] <tomreyn> has your computer ever been remotely controlled on purpose by a support technician, like in an enterprise / company envirnoment?
[23:14] <tomreyn> have you been working in an environment where you would have other staff service cmputers remotely?
[23:14] <tomreyn> with this computer, that is
[23:14] <tomreyn> i'm asking this because that's what this .txt file is asking you about
[23:14] <tomreyn> just in more convoluted words
 @tomreyn, took it out of the box like 15days ago ,then installed Kubunu on my own,nobody else has had access
[23:15] <tomreyn> okay, cool, then you can safely skip the preparational steps and you can just run the .exe
 @tomreyn, nice!
[23:16] <tomreyn> make sure your computer is plugged into power
[23:16] <tomreyn> ah crap you probably need to install the windows driver first
[23:17] <tomreyn> https://pcsupport.lenovo.com/gb/en/products/LAPTOPS-AND-NETBOOKS/300-SERIES/330S-14IKB/81F4/downloads/DS502905
 @tomreyn, I got the lenovo bios thing again,was it the wrong link? https://pcsupport.lenovo.com/se/en/products/laptops-and-netbooks/300-series/330s-14ikb/81f4/downloads/ds504090
[23:18] <tomreyn> oh you got it running already? that's cool, if it works
[23:19] <tomreyn> i just assumed that you'd need to install a driver beforehand, in which case the ME upgrade would have failed
[23:19] <tomreyn> i.e. would not have started
 @tomreyn, It says are you sure you want to update BIOS for this machine
[23:20] <viewer|73> I'm having a problem with kmail connecting to Gmail.  Was working for years up until two days ago...
[23:20] <tomreyn> BIOS? weird. are you sure you ran the correct .exe?
[23:20] <viewer|73> Akondi resources for Google services is temporarily disabled.
[23:20] <tomreyn> Shreddie: can you confirm you were running 7sme04ww.exe now?
 @tomreyn, 7sme04ww(2)
[23:23] <tomreyn> viewer|73: https://forum.kde.org/viewtopic.php?f=215&t=153912
[23:23] <tomreyn> Shreddie: yes. 7sme04ww.exe
[23:23] <tomreyn> Shreddie: so the prompt is just weird, they must have done copy + paste there.
[23:23] <tomreyn> keep going
 @tomreyn, ok,so I repeat the whole process again?
[23:25] <viewer|73> tomreyn: Thanks for the link.  I guess that's one more major incentive to move off of gmail then.  I'll try to get it to forward to another account.  Thanks for the help.
 @tomreyn, Doing that again 1. This package is built for Lenovo ideapad 330S-14IKB/15IKB only, do not try it on other machines. 2. Do not change the default installation path. 3. System will automatically reboot after BIOS update, Please save and close your opening documents before update process beginning 4. Make sure the battery is fully charged and AC adapter is plug-in before you updating BIOS 5. Please load default in BIOS setup
[23:26] <tomreyn> Shreddies: if you confirmed the "are you sure you want to update BIOS for this machine" prompt after running 7sme04ww.exe and saw the firmware update taking place, then there is no need to repeat it now.
[23:27] <tomreyn> if, however, youcanceled at this prompt, then you should run it again
 @viewer|73, If you're interested in ProtonMail https://protonmail.com/support/knowledge-base/transitioning-from-gmail-to-protonmail/
[23:28] <tomreyn> viewer|73: i'm surprised it took another incentive when there are so many already. ;)
 @tomreyn, ok,already did that & entered bios & rebooted a few minutes ago when I asked about Kubuntu having PayPal (if that's the process you are referring to?) ,so what's next?
[23:30] <tomreyn> Shreddies: so just to confirm: you did two firmware upgrades, right?
 @tomreyn, define firmware update please
[23:32] <tomreyn> Shreddies: you did one "BIOS upgrade" and one "Intel ME firmware upgrade"?
 @tomreyn, not the intel because it seemed to be the exact same file as the BIOS one
[23:34] <tomreyn> bios upgrade: https://pcsupport.lenovo.com/gb/en/products/LAPTOPS-AND-NETBOOKS/300-SERIES/330S-14IKB/81F4/downloads/DS502884  file names are 7scn34ww.*
[23:34] <tomreyn> intel me firmware upgrade: https://pcsupport.lenovo.com/gb/en/products/laptops-and-netbooks/300-series/330s-14ikb/81f4/downloads/ds504090  file names are 7sme04ww.*
[23:34] <tomreyn> similar file names, but not identical
 @tomreyn, thanks! because there were 2 links about Intel Management Engine you gave me & I didn't know which...
 @tomreyn, running this one is ok? 7scn34ww.exe
[23:36] <tomreyn> my understanding is that you already ran 7scn34ww.exe but you have not run 7sme04ww.exe
 @tomreyn, I ran 7sme04ww,nothing else
[23:37] <tomreyn> well then do the other, too
[23:38] <tomreyn> 7scn34ww.exe now
 (Photo, 414x178) https://irc-attachments.kde.org/hvuTL0uE/file_17113.jpg
[23:40] <tomreyn> i assume you wont know whether you have intel optane storage?
 @tomreyn, you assume correctly!
[23:42] <tomreyn> okay, let me check your linux logs on this again
 @tomreyn, thanks!
[23:42] <tomreyn> do you know whether you have more than a single storage on this computer?
[23:42] <tomreyn> your sda disk on linux is an sk hynix ssd, so not intel optane memory
 @tomreyn, I think I did something with asigning different areas on Hard drive for Kubuntu & WIndows
 @tomreyn, so I proceed with installation good sir?
[23:44] <tomreyn> you only seem to have this one storage. so i'd say you're good to go, yes
 @tomreyn, I supposed I do this delightful bios thing again?  Please load default in BIOS setup menu before executing this program.
[23:45] <tomreyn> up to you
[23:46] <tomreyn> you did it previously, so it's safe to assume they're still set to defaults
[23:46] <tomreyn> i should say it's approaching 2 am here and i should leave by then
 @tomreyn, Nearly 2am here also.in BIOS. Do i just click save & exit?
[23:53] <tomreyn> IrcsomeBot: if you are doing the vendor setup defaults again, it's still F9, then, F10
[23:53] <tomreyn> Shreddies: sorry, this was to you ^
 @tomreyn, Then run exe. file  then I'm done?
[23:56] <tomreyn> Shreddies: i assume you successfully upgraded those two firmwares then. the idea of doing this was to improve your kubuntu eperience. we could review your kubuntu system log quickly once this is done
 and once that's done, boot to ubuntu again and get us another log to see if it helped anything:   journalctl -b | nc termbin.com 9999
[23:57] <tomreyn> ^ quote from earlier
 @tomreyn, Is this normal? Eh insyde H 20FFT flash firmware tool loading new bios image done
[23:59] <tomreyn> yes, insyde is the company who does your bios for lenovo