/srv/irclogs.ubuntu.com/2019/08/29/#ubuntustudio-devel.txt

Eickmeyer[m]OvenWerks: ack00:48
EickmeyerOvenWerks: I'm leaning toward invalidating bug 1841746 since it very much seems like a support request, and it's nearly impossible for a metapackage to have a bug like that being described. Basically, it needs to be narrowed-down, since the meta is too broad.16:21
ubottubug 1841746 in ubuntustudio-meta (Ubuntu) "Installing ubntustudio-audio causes hang at login" [Undecided,Incomplete] https://launchpad.net/bugs/184174616:21
EickmeyerAs for bug 1839182, perhaps that's a bug in tk/tcl?16:22
ubottubug 1839182 in ubuntustudio-installer (Ubuntu) "Error: divie by zero" [Undecided,Confirmed] https://launchpad.net/bugs/183918216:22
studiobot<teward001> > division by zero16:32
studiobot<teward001> can we somehow blame Simon for this 😜16:32
Eickmeyer@teward001 Absolutely. Only tsimonq2 can cause the universe to implode like that.17:04
OvenWerksyup bug... three of them actually.17:06
OvenWerkswell maybe only two17:07
EickmeyerOvenWerks: So, what are we looking at for 1841746?17:12
OvenWerksI have asked for more information17:14
OvenWerksuntil the user answers I don't know17:15
EickmeyerAnd for 1839182, should we reassign to tk/tcl or is it definitely an issue with -installer?17:15
OvenWerkshe did say that the fix button wasn't available meaning jack was correctly installed.17:16
OvenWerks182 is an installer problem. the possibility of that being zero should be checked for. both in the place listed and a few lines up? (or is that down?)17:18
OvenWerksanyway there are two of them17:18
OvenWerksI have to first figgure out what they are doing because they down't look right logically either... but because they work I probably just don't know what they are trying to do. The problem would likely be there no matter of it was tcl, python, perl or c++17:19
EickmeyerOk, so definitely a bug in -installler. Then I'll leave it as-is.17:20
OvenWerksFrom a first glance it looks like the progress bar should be going down instead of up :P17:20
EickmeyerHe did respond in 1841746, and I reiterated the question you asked about running ubuntustudio-controls again. No response so far to that.17:21
OvenWerksSo obviously I don't know what the numbers are. I thought they were *% numbers but that doesn't make sense17:22
OvenWerksyes but he had answered or at least given me the information I had hoped to get the questions I asked17:23
OvenWerksThere was no "fix" button to press, so it did not need it.17:28
EickmeyerOk17:37
OvenWerksEickmeyer: do you remember when running installer if the process bar stops after downloading and then jumps when it start setting the packages up and then sits till the end?17:39
EickmeyerI don't remember that clearly. I'd have to play with it.17:39
OvenWerks(thats what the code looks like)17:39
EickmeyerOvenWerks: With your latest comment on bug 1841746, I'm guessing that bug is a support request more than anything else. Agree?19:22
ubottubug 1841746 in ubuntustudio-meta (Ubuntu) "Installing ubntustudio-audio causes hang at login" [Undecided,Incomplete] https://launchpad.net/bugs/184174619:22
OvenWerksEickmeyer: if there is one of our packages either by installing or by running that causes this problem, it is a bug.19:50
OvenWerksIE if installing ubuntustudio-performance-tweaks without lowlatency causes a problem then depends needs to change19:51
OvenWerksif running jack, zita-ajbridge, etc. causes the DE to stall or not start we need to know.19:52
EickmeyerHere's the seed for -audio: http://paste.ubuntu.com/p/gXJGrVtk85/ 20:03
EickmeyerThere is absolutely nothing there that can cause this.20:03
EickmeyerThe only thing in -performance-tweaks could be the timer perms.20:06
OvenWerksOh, the actual package the bug belongs to is not yet established20:07
OvenWerksit could also be the extra codecs from audio-core for all I know (or their lack?)20:07
OvenWerksnone of those things are running at session start20:08
OvenWerksand things in */autostart should not be starting till after the DE has already started20:08
OvenWerksNormally if the DE has started and then part of it dies, the crash box comes up and asks if you want to send a bug20:09
OvenWerksif that doesn't happen, it would seem it should be the WM that didn't start20:10
OvenWerksif the WM doesn't start, I would expect the user to end up back in the login screen20:11
OvenWerksunless... systemd changes this20:11
EickmeyerNo, systemd doesn't manage that at all. That's all the DM.20:11
OvenWerksSo we have the problem, we need the relevent logfiles from a prooer bug report but the user can't provide such a bug report because the system hangs20:20
OvenWerksSo we have to trouble shoot the old fashioned way :P20:20
EickmeyerOvenWerks: Yes, we need to get them into the proper support channel. Problem is, this is not a bug until it is determined to actually be a bug, whether perceived or not. Right now, the bug report is invalid since he didn't even have -performance-tweaks installed.20:42
EickmeyerIt's a support request until it's determined to be a bug, which is not how Launchpad works. Bug reports should only be bug reports once they are determined to actually be a bug.20:44
EickmeyerSo, after all the troubleshooting steps have been done and the bug is found, then it needs to be a bug report, not before.20:46
EickmeyerAlso, considering the thousands of people running Ubuntu (and our metas) on Dell XPS 13s without issue, I'm inclined to believe this is a home directory configuration problem.20:48
OvenWerksGa, the math is all wrong in installer. What was I thinking?21:26
EickmeyerAt least we're at a good time in the cycle for bug fixes.21:29
OvenWerksIt is uploaded but I can't test it without first installing another flavour to test it on :)21:44
OvenWerksso don't release it till I test.21:44
OvenWerksEickmeyer: ^21:45
EickmeyerOvenWerks: ack21:45
* OvenWerks is zsyncing kubuntu...21:46
OvenWerks74.4% :P21:47
EickmeyerI've seen worse (had 50% the other day on the seed file).21:56
* tsimonq2 salts Eickmeyer 22:00
* Eickmeyer peppers tsimonq222:37

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