/srv/irclogs.ubuntu.com/2019/10/18/#xubuntu.txt

xubuntu51wI came back to my PC running xubuntu (latest version) from usb, so i restarted and now it’s in emergency mode and failing to reboot. what do I do?00:36
=== brainwash_ is now known as brainwash
xubuntu73whello, I'm curious if the software updater or apt-get dist-upgrade is supposed to not recognize the availability of 19.10 yet03:11
xubuntu73wI do have the setting set to notify me for "any new version"03:11
xubuntu73wI'm about to manually edit my sources.list but it is unclear if the auto updater is intentionally not working or if this is a bug03:16
xubuntu73wdo-release-upgrade reports No new release found.03:20
Bashing-omxubuntu73w: Try as ' sudo apt update; sudo apt full-upgrade ' sudo do-release-upgrade -d ' -  19.10 will keep the (d)evelopment designation until the 1st point release.03:22
xubuntu73woh that would explain it03:25
xubuntu73wI was unaware it stayed as devel until then, thanks03:25
Bashing-omxubuntu73w: :D - let us know how it goes :)03:30
xubuntu22wHi I'm trying to install xubuntu 19.1 but when booting from usb stick I see the logo and then a blank screen08:11
tomreynxubuntu22w: there is no "xubuntu 19.1", though. do you mean 19.10?08:15
tomreyn(where 10 stands for october, 19 for 2019)08:15
xubuntu22wyes08:16
tomreyndid you previously run linux on this system? if so, which ubuntu version or distribution and kernel version?08:16
xubuntu22wI have neptune installed on SSD, kernel 4.1908:17
tomreynhmm, that's a linux distro, i assume?  i'll look it up shortly.08:19
xubuntu22wyes https://neptuneos.com/en/start-page.html08:20
tomreynxubuntu22w: thanks. do you know whether you'Re eufi or bios booting?08:21
tomreyn*uefi or bios08:21
tomreynand what your hardware is?08:21
xubuntu22wmy hardware: mobo Gigabyte B450, AMD Ryzen 3, SSD Kingston A2000 UEFI08:21
diogenes_xubuntu22w, try nomodeset.08:24
tomreynokay, so somewhat new, but not the very latest. do you have a separate graphics card?08:24
xubuntu22wOK thank you.08:24
xubuntu22wNo the graphics is incorporated into the CPU08:25
tomreynokay, so just the amd gpu. nomodeset may enable you to boot in low graphics mode. another option can be amdgpu.dc=008:27
xubuntu22wI'll try now thanks08:27
xubuntu14wHow to connect USB to serial 9 pin port?08:28
tomreynwhat'S the goal, a serial console?08:28
xubuntu14wI can't connect it.08:28
tomreynwhy are you trying to connect it, what's going to be achieved by that?08:29
tomreynis there some device on the other end of the wire?08:29
henrebotha[m]Good morning #xubuntu. I'm trying to upgrade to 19.10, but running /usr/lib/ubuntu-release-upgrader/check-new-release-gtk -d gives me a popup that says "Welcome to the Ubuntu 'Eoan Ermine' development release". How do I make it detect the 19.10 regular release?08:29
tomreynhenrebotha[m]: you wait a few days and run without -d08:30
xubuntu14wyes!08:30
henrebotha[m]Ah, didn't think to check what the -d flag does lol, my bad. But why do I need to "wait a few days"? If the release is out, what's the hold up?08:31
tomreynxubuntu14w: would you mind disclosing what that device is?08:31
Bashing-omhenrebotha[m]: 19.10 will be designated developer until the .1 point release.08:31
tomreynBashing-om: there'll be a .1?08:32
henrebotha[m]Oh, weird. So the "development" release I'm seeing now is actually the stable release? Or do I misunderstand08:32
tomreynhenrebotha[m]: it is, but using an untested upgrade path. if running without -d doesn'T offer you to upgrade, yet, then just retry in a frew days.08:33
tomreyn*few08:33
tomreynusually, for non LTS releases, upgrades will be available after a few days.08:34
tomreynmake sure that     software-properties-gtk --open-tab=2    has you notified of 'any new version' on the bottmo.08:35
tomreyn*bottom ;)08:36
henrebotha[m]I'm way too impatient08:36
henrebotha[m]Going to try the dev release08:37
tomreynyou're not alone in this. many people run into some articles, don't read them properly, and do an unsupported upgrade (and some articles don't even mention what -d does).08:37
henrebotha[m]The thing that actually made me pause now is: "Installing the upgrade can take several hours"08:44
henrebotha[m]I have work to do, can't really afford several hours 😅08:44
henrebotha[m]So I guess I'll try the dev release on the weekend then08:45
xubuntu97wI'm back Installation to SSD was succesful by selecting safe graphics in grub menu, but when booting now from SSD still blank screen08:46
tomreynhenrebotha[m]: it doesn't usually take this long, but certainly it depends much on how fast your download and disks are, and whether the system has sufficient RAM available, too. waiting for the weekend is a good plan, amy also enable you to take the supported upgrade path.08:47
henrebotha[m]Yeah that's kinda my thinking08:47
diogenes_xubuntu97w, you need some firmware.08:47
xubuntu97whow to install?08:48
diogenes_first check driver manager.08:49
tomreynit's amdgpu, won't be there08:49
xubuntu97wI dont have the xfce desktop just blank screen08:49
xubuntu97walso selected download firmware during install so what is wrong?08:50
tomreynyou can bring up the grub menu during boot by pressing escape, then choose to boot into recovery, then continue booting from there.08:50
tomreyn!recovery08:50
ubottuIf your system fails to boot normally, it may be useful to boot it into recovery mode. For instructions, see https://wiki.ubuntu.com/RecoveryMode08:50
xubuntu97wI'll give it a try and update you thanks08:52
xubuntu97wI'm back, with recovery mode the desktop is visible but the resolution needs to be adjusted, how do I install AMD firmware?09:08
tomreynxubuntu97w: great, so you got a graphical desktop for now. do you also have internet access there now?09:10
tomreynxubuntu97w: can you copy and paste commands to the chat from there?09:10
xubuntu97wyes and yes09:11
tomreynxubuntu97w: first let's make sure it's really about firmware:    journalctl | grep -i firmware | nc termbin.com 999909:12
tomreynif you'd like a better chat 'experience' you can install an irc client such as hexchat.09:12
xubuntu97wI got this: https://termbin.com/nzgm09:13
tomreynthere's no missing firmware, so it's something else. this output suggests you have booted this system three times so far. can you say which oif these boots you did without going through the grub menu?09:14
xubuntu97wno, in the latest I selected recovery mode and via a menu got the current desktop I'm now using09:16
JohnWkndhey guys09:17
tomreynwould you mind sharing your hardware serial numbers and local ip addresses with us? if you don't please post a full system log:  journalctl -b -1 | nc termbin.com 999909:17
tomreynxubuntu97w: ^09:17
tomreynhi JohnWknd09:17
xubuntu97whow do I do that?09:18
JohnWkndi can't upgrade my xubuntu to a newer version (19.10) my current version is 19.4. Can you please explain me what is my problem?09:19
xubuntu97wnever mind, here it is:https://termbin.com/jj9k09:19
tomreynJohnWknd: upgrades aren't enabled, yet, it's usually enabled a few days after release.09:20
JohnWkndok, thank you09:20
tomreynxubuntu97w: thanks, it'll take me a couple minutes to review it. i recommend you do a full system update in the meantime, installing all the pending updates (if any)09:20
xubuntu97wOK09:21
tomreynxubuntu97w: looks like you never upgraded your bios: you're on version F2, the latest is F42d (must step through version F32) https://www.gigabyte.com/Motherboard/B450-AORUS-M-rev-10/support#support-dl-bios09:24
tomreyni'll read on, it may be possible to make it work without the bios upgrade, though i really would recommend doing that09:26
xubuntu97wdownloaded the file from Gigabyte website but never done this before how do I update the bios?09:27
tomreynyou need to step through version F32, so you should have two downloads09:28
xubuntu97wOK I'll give it a try09:29
tomreynif you don't have windows or dos installed you should be able to place the extracted files on a fat32 file system on the first msdos partition on an usb stick, then boot to the bios setup and select the "qflash" option there to select the firmware to upgrade to from the usb stick09:30
tomreynhttps://www.gigabyte.com/FileUpload/global/WebPage/20/images/utiltiy_qflash_uefi.pdf09:31
tomreynor rather start here https://www.gigabyte.com/microsite/121/tech_qflash.htm09:31
tomreynxubuntu97w: ^09:34
coblloyHi, I just installed Ubuntu, current lts version, I tried to run the updated and it asked me to authenticate but it won’t accept my password09:39
coblloyim tearing my hair out, don’t know what to do09:39
coblloySorry, autocorrect - xubuntu09:40
coblloyand ‘updater ‘ is what I wrote 😖09:40
coblloyI can’t boot into grub menu, pressing shift key does nothing09:42
coblloyI tried changing the password from a live disk, that didn’t help either09:42
tomreyncoblloy: if you'Re UEFI booting, you need to hit escape to bring up the grub menu09:43
coblloyThe esc key triggers the bios menu09:44
tomreynthen do it a little later ;)09:44
coblloyIt boots really fast, I’ve been trying to hit esc but it either goes to bios or boots to xubuntu09:45
tomreynare you uefi booting, though?09:46
coblloyhow would I find that out?09:46
tomreynecho -n 'This system booted via: '; [ -d /sys/firmware/efi ] && echo UEFI || echo BIOS09:46
coblloyalso fast boot is disabled already09:46
coblloydo I type that line in verbatim?09:47
tomreynbetter copy and paste it if you can, to a temrinal09:47
coblloyI’m chatting on the iPad, gotta type it in09:48
tomreynalternatively, if you'd have to type it out, you can just check what this returns:   ls /sys/firmware/efi09:48
tomreynit will either return a list of files or an error message09:49
tomreynlist of files means uefi mode, error message means legacy bios / csm09:49
coblloyYes, booted by UEFI according to the reply in terminal09:50
coblloyi just typed in the whole thing09:50
coblloyFYI I don’t know what UEFI is, I really stopped paying attention to tech in the 90s09:51
tomreynso then pressing shift during boot cannot work, and escape would be your ownly option.09:51
coblloyOk, esc is just impossible, Inhave no idea how to get the right moment, it’s always either bios or normal boot09:52
tomreynuefi is the 'new' way of initializing those ultracomplex computer hardwares we have, then passing control to the operating system09:52
coblloyoh ok, like an extra bios09:52
tomreynit replaces bios09:52
coblloybios with extra steps lol09:53
coblloyoh ok, so the ‘bios’ menu is really a UEFI menu then?09:53
coblloySo is there anything else I can do?09:53
tomreynyes, there are really no more computers getting sold with a real bios anymore for years now09:54
coblloyis reinstalling likely to change anything?09:54
coblloyI read there isn’t supposed to be an admin password in xubuntu?09:54
tomreynsure reinstalling could let you set a new password09:54
tomreynthere's no root password, but there is a user password, and this user password is requested when you try to do stuff as root09:55
coblloyim pretty sure of the user password, I don’t think I’m getting it wrong tho09:55
diogenes_you can boot a live system and chroot.09:55
tomreynyes that'S the only other option next to reinstalling09:55
coblloyI already tried that chroot09:55
coblloybut can you give me the commands - maybe I did that wrong?09:56
diogenes_first boot a live system.09:56
coblloyI live booted the USB and opened a terminal in the root dir of the installed OS09:56
tomreynhttps://help.ubuntu.com/community/LiveCdRecovery#Lost_Password09:57
coblloyAnd did a password change, after reboot, nothing had changed09:57
tomreyn/dev/sda1 *may* not be correct, though09:57
coblloyIf I go to that link am I pushed off the chat?09:58
tomreynnot if you do it in a new tab09:58
tomreyni assume it will open it in a new tab by default09:58
coblloyFkn iPad won’t let me open it in new tab09:59
tomreynlong press doesn't bring up the context menu?09:59
coblloyOk I’m gunna open it, but I think I already saw that page09:59
coblloyNo long press isn’t doing the long press thing09:59
tomreyni see, a pity.09:59
coblloyIt’s ok it opened a new tab on its own10:00
xubuntu66wI'm back bios updated to latest version10:00
coblloyOk hang on I’ll try this again10:00
tomreynxubuntu66w: nice! did it help with the boot?10:00
xubuntu66wdon't know I'm in recovery mode10:01
xubuntu66wshall I restart?10:01
tomreynxubuntu66w: sure, give it a try.10:01
xubuntu66wOK10:01
coblloyUhh, ctrl-alt-f1 crashed it10:04
tomreynwhat is "it"?10:04
coblloyThe computer, now it’s shutting down10:05
coblloyFck, now it won’t see the live usb10:05
xubuntu49wI'm back, no luck - normal boot gives me blank screen, desktop reachable only via recovery mode10:06
tomreynxubuntu49w: okay, are you back to desktop from recovery mode now?10:07
xubuntu49wyes I'm writing from desktop in recovery mode10:07
tomreynxubuntu49w: let's see the failed boots' (last but one boot's) system log:   journalctl -b -1 | nc termbin.com 999910:08
xubuntu49whttps://termbin.com/qmf410:08
tomreynlooking10:10
tomreynwe have this, which is probably not ideal, but may not be related at all: acpi PNP0C14:01: duplicate WMI GUID 05901221-D566-11D1-B2F0-00A0C9062910 (first instance was on PNP0C14:00)10:18
tomreynand then we have this, which is related:10:18
tomreyn[drm] pstate TEST_DEBUG_DATA: 0xB6F6000010:18
xubuntu49wwhat does it mean?10:18
tomreynkernel: WARNING: CPU: 2 PID: 255 at drivers/gpu/drm/amd/amdgpu/../display/dc/dcn10/dcn10_hw_sequencer.c:932 dcn10_verify_allow_pstate_change_high.cold+0xc/0x23d [amdgpu]10:18
xubuntu49wis there a remedy for this?10:19
tomreynwhat it means and what to do about it i need yet to find out.10:19
tomreynthis has been previously reported here: https://bugs.freedesktop.org/show_bug.cgi?id=10962810:21
ubottuFreedesktop bug 109628 in DRM/AMDgpu "WARNING at dcn10_hw_sequencer.c:868 dcn10_verify_allow_pstate_change_high()" [Normal,New]10:21
xubuntu49wOk I'll check again later (my PSU is dying, turning on the PC is possible only through the on off switch on the PSU itself, so it might be in a few days10:21
tomreynoh :-/ well, good luck then!10:22
xubuntu49wfor now it is only recovery mode for me?10:22
cobelloyAm I back on?10:23
tomreyni haven't finished reading the bug report, yet.10:23
cobelloydid any of my messages go through?10:23
xubuntu49wI stay connected10:23
tomreyncobelloy: yes we can read you10:24
cobelloyi followed the first instruction - ctrl-alt-f1 and the computer crashed, now it won’t boot to usb10:24
cobelloyand the installed os now has a ‘system problem’ which it (of course) wants my password for10:25
tomreynxubuntu49w: ok. if you're still around: do you have auto-login enabled so you don't need to enter your password when you start up?10:25
cobelloythen my chat window decided to crap itself10:25
xubuntu49wyes auto login10:26
tomreyncobelloy: the system problem is ubuntu's semi-automatic crash bug reporter, you can just choose to not report those and should not require root for that10:26
cobelloyyes, except that it won’t see any USB drives now10:27
cobelloyeither in bios or OS10:27
cobelloywhatever ctrl-alt-f1 did has forked up something royally10:28
tomreynxubuntu49w: okay, from what i read on this bug report this is related to xfwm, the xubuntu window manager. this means that you could possibly boot to other window managers fine. it would be good to create a standard ubuntu (not xubuntu) 19.10 live / installer usb just to test whether you can boot to that without needing to resort to reovery / failsafe graphics.10:29
cobelloyalso it does the system problem thing every boot, I’ve rebooted 3x and it comes up every time10:29
tomreyncobelloy: hmm this then rather sounds like a hardware or firmware issue.10:29
xubuntu49wIs it possible to roll back from 4.14 to 4.12? I do want to use xfce...10:30
cobelloyjust to be clear, it had NO hardware or firmware issues this morning10:30
tomreyncobelloy: i mean the fact that you'r enot seeing the usb drive from bios now *may* mean it's a firmware / bios issue.10:31
tomreynxubuntu49w: are those xfwm version numbers? if so, no, you#d need to use an older xubuntu version. maybe try xubuntu 19.04 until this is solved.10:31
cobelloyA firmware issue that just happened to occur after the live boot crashed?10:32
tomreyncobelloy: i'm just working with the information you're providing, that you don't see devices on the bios which you used to see there in the past.10:33
xubuntu49wThank you! god bless, goodbye10:33
tomreynxubuntu49w: you're welcom, good luck!10:33
cobelloy*after the live image crashed on ctrl-alt-f110:33
cobelloyI’ve unplugged the USB, rebooted and replugged the USB and now it sees it again10:35
tomreyncobelloy: give me a minute to recap, i had my head dug in xubuntu49w's issue10:35
cobelloyOk10:35
cobelloyI can just reinstall, if this password roadblock happens again I will give up on xubuntu10:36
tomreynif reinstalling is easy for you then that's probably the easier option compared to the chroot recovery10:37
cobelloyim doing it already, about to hit confirm10:38
tomreynwhat may have happened about your password:10:38
cobelloyBut I don’t think I had the password wrong, I reuse the same password on a lot of systems10:38
tomreynyou may have had a different keyboard layout on the installer where you typed your password, and then a another keyboard layout upon login to the installed system10:38
cobelloyhmmm, ok - that’s possible10:39
tomreynthis is a common issue when you have passwords containing characters which are mapped differently on e.g. US english vs. your localized layout10:39
cobelloyInstaller used the au English layout but I’ve always chosen us English...10:39
tomreyntry, at leats for the installation, to set a simple password which could be entered by pressing the same keys on either layout10:40
cobelloyill try installing with us English, I haven’t gone too far yet10:40
tomreynanother issue could be caps lock, but you know enough that i assume this will not have happened10:40
cobelloyYeah I checked caps each time, tried on and off10:40
tomreynif you like you can edit the grub configuration after installation so that the grub menu will show up either way10:41
cobelloyThis keyboard thing could be the problem, it certainly matches the problem, I’m 99.9% sure I didn’t get the password wrong10:42
tomreynwell give it a try then, i can't think of anything else. it's rather unlikely that a generic password issue had made it through testing10:43
cobelloyOk installing, will take 15-20min10:44
cobelloyI’ve already partially bricked my favourite laptop with the Ubuntu installer - when I looked up the issue on the internet it’s a logged bug10:45
cobelloyvery annoying and another uefi think that I only half understand 😡10:46
cobelloyIt is locked into a loop calling a file on restart that was not copied to the hard drive10:46
cobelloyOnly fix is to remove and wipe the hdd, but I don’t have a bloody torx screwdriver to open the damn thing up10:47
cobelloyit also now refuses to acknowledge any other boot media 😡10:48
tomreynhmm, that's indeed annoying. but if it's this complicated it's usually a result of firmware doing things wrong, and linux / ubuntu having to work around it.10:48
tomreynif you like, post a link to the bug report and i'll see if i can suggest an easier workaround10:49
cobelloySort of, it’s a big common on Acer laptops apparently, but I don’t have the bios setting that can fix it10:49
cobelloythanks, maybe tomorrow, I’d have to locate all the info and the relevant bug report again and I just can’t be fckd now10:50
cobelloyill probably just buy the bloody screwdriver, that will no doubt be a quicker option10:51
cobelloyFrom memory it has something to do with the combination of incorrect hdd formatting and then selectin10:51
tomreynacer is not the primary choice when you want hardware which will work well with linux.10:51
cobelloyinstalling the extra drivers and software10:51
cobelloyi don’t have Acer, I have hp spectre10:52
tomreynoh okay i was assuming you're referring to a different system there because you mentioned acer10:52
cobelloyBut the only relevant info I could find was for Acer laptops, but they have some troublesome bios setting that can be turned off to bypass the issue10:52
cobelloymy laptop seems to have it hardwired in10:52
cobelloytwo systems, yes10:53
cobelloythe one I’m having this keyboard(?) issue with and my favourite hp laptop from yesterday10:53
cobelloytried installing Ubuntu on the good laptop yesterday now that I don’t need windows and more10:54
cobelloybig mistake10:54
cobelloythis one is a lower powered cheap Chinese tiny computer that also had win10 but struggled a bit10:55
cobelloya real little trooper tho10:55
cobelloynstall has finished, again10:55
cobelloyIt was the keyboard, password problem solved 🥳10:58
tomreynah nice10:59
cobelloyThanks for that, don’t think I would’ve thought about the keyboard choice, how bloody frustratng10:59
cobelloyI’m not at all impressed with this uefi business though, it doesn’t seem very robust11:01
tomreynyou're welcome11:01
tomreynuefi is way too powerful, way too complex. it does add some nice features, but there are also a lot of different implementations, behaving differently, and many not according to the specification.11:03
cobelloyRight, I’m just reading the Wikipedia page, I think I’m a bit too legacy now11:05
tomreyndon't try to understand uefi too much, rather focus on understanding GPT vs msdos partition tables, this will be more useful.11:07
cobelloyOh interesting - https://en.m.wikipedia.org/wiki/Unified_Extensible_Firmware_Interface#Secure_boot_211:07
tomreynand how uefi *booting* works very differently to bios booting11:07
cobelloyIt’s this ‘secure boot’ hats at the heart of my dead laptop11:07
tomreynsecure boot can usually be disabled, but not always.11:08
cobelloyOk, GPT - another trip to Wikipedia then...11:08
cobelloyYes, apparently not on my laptop11:08
cobelloyBut I did discover too late there is a firmware update for my laptop, that may add the ability to turn off secure boot11:09
cobelloyso once I get a torx screwdriver I might be able to fix it all11:10
cobelloyAfter all that, I have no sound11:27
cobelloyNope, my bad, speakers unplugged duh11:32
vsdfdI can't seem to find how to disable the sound that backspace does when the text input is empty. Does someone know which sound is it and how to disable it?15:10
vsdfdwould save my day15:10
vsdfdI tried running: "dconf write /org/gnome/desktop/sound/event-sounds false" to disable everything but it didn't work15:11
diogenes_vsdfd, blacklist pcspkr.15:11
vsdfdon the file "/etc/modprobe.d/blacklist.conf", the line "blacklist pcspkr" is not commented15:14
diogenes_lsmod | grep pcspkr15:15
vsdfd"lsmod | grep pcspkr" has no output15:16
diogenes_apt list --installed | grep sox15:18
vsdfdlibsoxr0/bionic,now 0.1.2-3 amd64 [installed,automatic]15:18
vsdfddo you think I could delete the audio file15:18
vsdfdfor the beep, or rename it, or change in some configuration file15:19
diogenes_you could try remove sox (if it's not used by something else).15:20
diogenes_also in dconf-editor look for:15:21
diogenes_ /org/cinnamon/settings-daemon/peripherals/keyboard/bell-mode15:21
diogenes_ /org/cinnamon/desktop/wm/preferences/bell-sound15:22
diogenes_insteam of cinnamln look in gnome.15:22
Noboru55Hello,18:05
Noboru55please, how do i know if i am using the correct video driver in xubuntu ?18:05
Noboru55someone can help me?18:05
Noboru55this is what the lspci shows18:06
Noboru5500:02.0 VGA compatible controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller (rev 35)18:06
Noboru55is it right or only compatible?18:07
diogenes_Noboru55, inxi -G18:13
Noboru55diogenes_ hello, inxi -G ?18:49
Noboru55diogenes_ inxi -GGraphics:  Card: Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller           Display Server: x11 (X.Org 1.20.4 ) drivers: modesetting (unloaded: fbdev,vesa)           Resolution: 1366x768@60.01hz           OpenGL: renderer: Mesa DRI Intel HD Graphics 400 (Braswell) version: 4.5 Mesa 19.0.818:54
Noboru55i guess its right  inel hd graphics 40018:55
diogenes_drivers: modesetting i guess it's ok.18:56
Noboru55diogenes_it's ok my video driver... inxi -G20:21

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