[15:52] <DirtyEar> Hi. I have a Behringer XR18 and it comes with a "control surface" for Linux. I used to worked on ubuntu 16 and it runs. But now I have ubuntustudio 19.10 I cannot connect my mixer to my PC. The "plugin" opens but never connect to my mixer. Any idea of how to solve it?
[16:05] <OvenWerks> DirtyEar: Is the network connection wired or wireless?
[16:05] <DirtyEar> OvenWerks: Thanks. The network is wired.
[16:07] <OvenWerks> have you reset the ip of the xr?
[16:07] <OvenWerks>  hmm that came out wrong
[16:07] <DirtyEar> I have the wired connected in my modem, and my pc too. I just doble click on the application and it opens. Sometimes the application ddi not coneected but I can connected in the application, but kow the aplication just open and say that is not connected
[16:08] <OvenWerks>  have you set up the ip in the control app to make sure it still points at the xr
[16:08] <DirtyEar> OvenWerks: I have never moved or put things like IP or something in the application
[16:09] <OvenWerks> I am of course just guessing. I don't have an xr myself.
[16:09] <DirtyEar> I have been working with my celphone but is more easy to work on my PC
[16:10] <DirtyEar> OvenWerks: Thanks!!
[16:11] <DirtyEar> I supossed is a library or something I need but I have been looking for and I did not have anything
[16:14] <DirtyEar> OvenWerks: What do you think about this article? https://behringerwiki.musictribe.com/index.php?title=X-Air_Edit_with_Ubuntu_64_bit
[16:15] <OvenWerks> DirtyEar: is this the x air series?
[16:16] <OvenWerks> (using X-Air-Edit?
[16:16] <DirtyEar> OvenWerks: Yes it is. I have an XR18 X-Air
[16:17] <DirtyEar> I have been trying to open X-AIR-Edit but it does not connected with my XR18
[16:17] <OvenWerks> under setup LAN do you have DHCP selected?
[16:17] <DirtyEar> But tue article is about Ubuntu 14. Do you think it could works?
[16:18] <OvenWerks> I think it could work yes. when I start X-Air-Edit from the command line it does put that error out: ERROR: ld.so: object '/usr/lib/x86_64-linux-gnu/libgtk3-nocsd.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
[16:19] <OvenWerks> obviuosly not all of the list libs are at fault, but it only takes one.
[16:20] <DirtyEar> Thanks. I will try
[16:21] <OvenWerks> I don't know if you need to do the sudo dpkg --add-architecture i386 thing or not...
[16:28] <DirtyEar> OvenWerks: When I doble clicked on the applicatios, it opens but does not let me to enter to any menu option
[16:30] <OvenWerks> Hmm mine does...even without installing the 32 bit libs
[16:31] <DirtyEar> I have been try the line I get this message https://paste.ubuntu.com/p/hkyJwQGq9X/
[16:31] <OvenWerks> I can change lan mode from static to dhcp anyway. But I don't have the x air to hook up to.
[16:32] <DirtyEar> Any Idea if this necesary to run the X-AIR-Edit?
[16:32] <OvenWerks> right so you need to do the sudo dpkg --add-architecture i386
[16:32] <OvenWerks> and then sudo apt-get update
[16:32] <DirtyEar> OvenWerks: At least you can enter to options, but I can not
[16:33] <OvenWerks> and then try again.
[16:34] <OvenWerks> I may have some 32 bit packages installed for other reasons that I don't remember
[16:35] <DirtyEar> OvenWerks: I got these: https://paste.ubuntu.com/p/tmyyyxJXmv/
[16:36] <DirtyEar> Do you think could be some 32 package I do not have installed?
[16:38] <OvenWerks> It could be ubuntu has dropped some package you need. I am not sure though
[16:38] <OvenWerks> I am still on 18.04 here.
[16:39] <DirtyEar> Ok. Thanks for your time. :]
[16:40] <OvenWerks> If you are missing depends and you can get the packages but not the depends then the package missing some depends should have a bug report.
[16:48] <DirtyEar> When I try to open the X-AIR-Edit I got this: https://paste.ubuntu.com/p/VCx7RxjQYn/    any ideas of how can I fixed?
[16:50] <OvenWerks> That looks fine.
[16:51] <OvenWerks> you must have a newer version of X-Air_edit than I do.
[16:51] <OvenWerks> What I don't know is why the menu doesn't work...
[16:53] <DirtyEar> OvenWerks: I cannot enter to menu and look for the mixer and connected. I have been looking for this more than one week but nothing
[16:56] <Eickmeyer> Zero issues with the 64-bit version of X-Air edit here.
[16:56] <Eickmeyer> 19.10.
[16:56] <Huber64> hello everyone
[16:58] <Eickmeyer> OvenWerks, DirtyEar: Really, this seems to be a support issue for Behringer since X-Air Edit isn't something we can or should support.
[16:59] <OvenWerks> Of course :)
[16:59] <DirtyEar> Eickmeyer: Thanks.
[17:00] <OvenWerks> It was just that at first it looked like it may have been a lib issue... but it's not, there are no startup erros.
[17:00] <DirtyEar> But It opens and I have another pc and I can open the applicaion and enter to menu.
[17:00] <DirtyEar> What could be wrong?
[17:01] <Eickmeyer> DirtyEar: I hate to say it, but that's not our problem. You need to contact Behringer. We do not support that application, nor do we have time to.
[17:01] <Eickmeyer> DirtyEar: If OvenWerks and myself have no issues opening the same application, then it's not an issue with Ubuntu Studio. Might be a configuration issue on your end.
[17:02] <DirtyEar> Eickmeyer: Ok. Thanks
[17:02] <Eickmeyer> DirtyEar: We just have to draw the line on applications we include and support. I hope you understand. XAir isn't supported here.
[17:03] <DirtyEar> Eickmeyer: I understand. Thanks for always helping me and I know you do all you can. Do not worry. I will aks them and see what happen.
[17:28] <tomreyn> looks like DirtyEar mixed up #ubuntu with behringer support
[17:28] <tomreyn> not sure you discussed this, but there's "X AIR Edit (Linux)" and "X AIR Edit (Linux 64Bit)" at https://www.behringer.com/Categories/Behringer/Mixers/Digital/XR18/p/P0BI8/Downloads
[17:31] <Eickmeyer> tomreyn: I mentioned it.
[17:31] <tomreyn> ah alright
[17:32] <tomreyn> https://sites.google.com/site/xairutilities/ seems also related, and comes with source code
[17:35] <DirtyEar> Hi. Me again. I just wonder if may be something with the LAN on my UbuntuStudio 19.10 that I need to configure in order to open the X-AIR-Edit, because I have a Sony VAIO with Ubuntu 18.04.3 LTS and I cipy the folder with the application to a USB and paste on the desktop of my sony VAIO and the applications was coneected to X-AIR-Edit
[17:40] <Eickmeyer> DirtyEar: To answer your question, there should be nothing. For me it just worked.
[17:44] <DirtyEar> Eickmeyer: Ok. Thanks for answer.
[18:13] <DirtyEar> Hi. I am thinking in re-install UbuntuStudio 19.10 because I have seen some errors and I see X-AIR-Edit works fine for you.
[18:14] <DirtyEar> I have a PC with a disk with 500 GB (250 for Windows 10 and 250 for Ubuntu) and a secundary disk with 1TB. What do you recommend in order to re-install UbuntuStudio in the best way without damage W10?
[18:18] <OvenWerks> why not just run ubuntustudio live from the iso on a USB stick?
[18:19] <OvenWerks> If it works there then problem solved, reinstall... if not then maybe a HW difficulty?
[18:20] <DirtyEar> OvenWerks: Thanks for the advice. I really apreciatte the help I have in this forum
[18:21] <DirtyEar> I will try from the USB and see what happens. But I wonder If is something about the hardware, what thing could be wrong?
[18:39] <Eickmeyer> DirtyEar: It just might come down to the harsh truth that not all hardware is guaranteed to work with or is compatible with Linux.
[18:41] <DirtyEar> Eickmeyer: What part of the hardware could be un-compatible?
[18:41] <Eickmeyer> DirtyEar: Sometimes there's no way to know.
[18:44] <DirtyEar> I will try with the USB and I will be back
[19:33] <DirtyEar> i. I am just running UbuntuStudio 19.10 from USB, but the X-AIR-Edit does not work. I have a Music Studio and I have been work for some time with Ubuntu and I need to solve this
[19:34] <DirtyEar> But I think as Eickmeyer say, is a compatibility issue
[19:34] <Eickmeyer> DirtyEar: As stated before, we cannot support anything outside of the Ubuntu repositories, including X-Air Edit.
[19:35] <DirtyEar> I now. I just want to share what I got. Thanks
[19:35] <Eickmeyer> DirtyEar: Thanks for the info.
[19:35] <DirtyEar> Eickmeyer: Thanks for your help!
[21:24] <Kelvin30001> Hello everyone.  I know you must not ask for support on a creative page.
[21:43] <kevin3005> How is everybody today?
[23:13] <studiobot> <Yana Suryana> How about acessible on