[15:52] Hi. I have a Behringer XR18 and it comes with a "control surface" for Linux. I used to worked on ubuntu 16 and it runs. But now I have ubuntustudio 19.10 I cannot connect my mixer to my PC. The "plugin" opens but never connect to my mixer. Any idea of how to solve it? [16:05] DirtyEar: Is the network connection wired or wireless? [16:05] OvenWerks: Thanks. The network is wired. [16:07] have you reset the ip of the xr? [16:07] hmm that came out wrong [16:07] I have the wired connected in my modem, and my pc too. I just doble click on the application and it opens. Sometimes the application ddi not coneected but I can connected in the application, but kow the aplication just open and say that is not connected [16:08] have you set up the ip in the control app to make sure it still points at the xr [16:08] OvenWerks: I have never moved or put things like IP or something in the application [16:09] I am of course just guessing. I don't have an xr myself. [16:09] I have been working with my celphone but is more easy to work on my PC [16:10] OvenWerks: Thanks!! [16:11] I supossed is a library or something I need but I have been looking for and I did not have anything [16:14] OvenWerks: What do you think about this article? https://behringerwiki.musictribe.com/index.php?title=X-Air_Edit_with_Ubuntu_64_bit [16:15] DirtyEar: is this the x air series? [16:16] (using X-Air-Edit? [16:16] OvenWerks: Yes it is. I have an XR18 X-Air [16:17] I have been trying to open X-AIR-Edit but it does not connected with my XR18 [16:17] under setup LAN do you have DHCP selected? [16:17] But tue article is about Ubuntu 14. Do you think it could works? [16:18] I think it could work yes. when I start X-Air-Edit from the command line it does put that error out: ERROR: ld.so: object '/usr/lib/x86_64-linux-gnu/libgtk3-nocsd.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored. [16:19] obviuosly not all of the list libs are at fault, but it only takes one. [16:20] Thanks. I will try [16:21] I don't know if you need to do the sudo dpkg --add-architecture i386 thing or not... [16:28] OvenWerks: When I doble clicked on the applicatios, it opens but does not let me to enter to any menu option [16:30] Hmm mine does...even without installing the 32 bit libs [16:31] I have been try the line I get this message https://paste.ubuntu.com/p/hkyJwQGq9X/ [16:31] I can change lan mode from static to dhcp anyway. But I don't have the x air to hook up to. [16:32] Any Idea if this necesary to run the X-AIR-Edit? [16:32] right so you need to do the sudo dpkg --add-architecture i386 [16:32] and then sudo apt-get update [16:32] OvenWerks: At least you can enter to options, but I can not [16:33] and then try again. [16:34] I may have some 32 bit packages installed for other reasons that I don't remember [16:35] OvenWerks: I got these: https://paste.ubuntu.com/p/tmyyyxJXmv/ [16:36] Do you think could be some 32 package I do not have installed? [16:38] It could be ubuntu has dropped some package you need. I am not sure though [16:38] I am still on 18.04 here. [16:39] Ok. Thanks for your time. :] [16:40] If you are missing depends and you can get the packages but not the depends then the package missing some depends should have a bug report. [16:48] When I try to open the X-AIR-Edit I got this: https://paste.ubuntu.com/p/VCx7RxjQYn/ any ideas of how can I fixed? [16:50] That looks fine. [16:51] you must have a newer version of X-Air_edit than I do. [16:51] What I don't know is why the menu doesn't work... [16:53] OvenWerks: I cannot enter to menu and look for the mixer and connected. I have been looking for this more than one week but nothing [16:56] Zero issues with the 64-bit version of X-Air edit here. [16:56] 19.10. [16:56] hello everyone [16:58] OvenWerks, DirtyEar: Really, this seems to be a support issue for Behringer since X-Air Edit isn't something we can or should support. [16:59] Of course :) [16:59] Eickmeyer: Thanks. [17:00] It was just that at first it looked like it may have been a lib issue... but it's not, there are no startup erros. [17:00] But It opens and I have another pc and I can open the applicaion and enter to menu. [17:00] What could be wrong? [17:01] DirtyEar: I hate to say it, but that's not our problem. You need to contact Behringer. We do not support that application, nor do we have time to. [17:01] DirtyEar: If OvenWerks and myself have no issues opening the same application, then it's not an issue with Ubuntu Studio. Might be a configuration issue on your end. [17:02] Eickmeyer: Ok. Thanks [17:02] DirtyEar: We just have to draw the line on applications we include and support. I hope you understand. XAir isn't supported here. [17:03] Eickmeyer: I understand. Thanks for always helping me and I know you do all you can. Do not worry. I will aks them and see what happen. [17:28] looks like DirtyEar mixed up #ubuntu with behringer support [17:28] not sure you discussed this, but there's "X AIR Edit (Linux)" and "X AIR Edit (Linux 64Bit)" at https://www.behringer.com/Categories/Behringer/Mixers/Digital/XR18/p/P0BI8/Downloads [17:31] tomreyn: I mentioned it. [17:31] ah alright [17:32] https://sites.google.com/site/xairutilities/ seems also related, and comes with source code [17:35] Hi. Me again. I just wonder if may be something with the LAN on my UbuntuStudio 19.10 that I need to configure in order to open the X-AIR-Edit, because I have a Sony VAIO with Ubuntu 18.04.3 LTS and I cipy the folder with the application to a USB and paste on the desktop of my sony VAIO and the applications was coneected to X-AIR-Edit [17:40] DirtyEar: To answer your question, there should be nothing. For me it just worked. [17:44] Eickmeyer: Ok. Thanks for answer. [18:13] Hi. I am thinking in re-install UbuntuStudio 19.10 because I have seen some errors and I see X-AIR-Edit works fine for you. [18:14] I have a PC with a disk with 500 GB (250 for Windows 10 and 250 for Ubuntu) and a secundary disk with 1TB. What do you recommend in order to re-install UbuntuStudio in the best way without damage W10? [18:18] why not just run ubuntustudio live from the iso on a USB stick? [18:19] If it works there then problem solved, reinstall... if not then maybe a HW difficulty? [18:20] OvenWerks: Thanks for the advice. I really apreciatte the help I have in this forum [18:21] I will try from the USB and see what happens. But I wonder If is something about the hardware, what thing could be wrong? [18:39] DirtyEar: It just might come down to the harsh truth that not all hardware is guaranteed to work with or is compatible with Linux. [18:41] Eickmeyer: What part of the hardware could be un-compatible? [18:41] DirtyEar: Sometimes there's no way to know. [18:44] I will try with the USB and I will be back [19:33] i. I am just running UbuntuStudio 19.10 from USB, but the X-AIR-Edit does not work. I have a Music Studio and I have been work for some time with Ubuntu and I need to solve this [19:34] But I think as Eickmeyer say, is a compatibility issue [19:34] DirtyEar: As stated before, we cannot support anything outside of the Ubuntu repositories, including X-Air Edit. [19:35] I now. I just want to share what I got. Thanks [19:35] DirtyEar: Thanks for the info. [19:35] Eickmeyer: Thanks for your help! [21:24] Hello everyone. I know you must not ask for support on a creative page. [21:43] How is everybody today? [23:13] How about acessible on