/srv/irclogs.ubuntu.com/2019/11/12/#ubuntustudio.txt

=== JTa1 is now known as JTa
Nobodyz.18:31
Nobodyzhow to get a cd/dvd drive mounted ?18:41
tomreynthere should be a 5.25 compartment in the enclosure18:47
Nobodyzit's physically there pluged in and powered, UStudio just isn't seeing it18:48
tomreynis there an optical disk in there?18:48
Nobodyzyuppers18:49
tomreynand that contains a file system in some format that you want to mount?18:49
Nobodyzyes18:49
Nobodyzwell dvd video18:49
tomreynis the goal to play back the video?18:50
Nobodyzwell sorta, MakeMKV from dvd18:50
tomreynmaybe try whether you can open it using "vlc dvd://" first of all18:51
tomreyni hope thats the right commend, not sure18:51
tomreynif it turns out not to be you can still open it from the vlc menu18:52
NobodyzVLC is unable to open the MRL 'dvd:///dev/sg1'.18:52
tomreyndid you specify this "dvd:///dev/sg1" instead of just "dvd://"?18:54
Nobodyzdev/sg1 and dev/sg0 are listed in the options to choose from, both do not work18:54
tomreyn!dvd18:55
ubottuUbuntu's default installation and repositories do not include packages needed to play commercial DVDs for legal reasons. For information on adding them, see https://help.ubuntu.com/community/RestrictedFormats/PlayingDVDs | For information on the legalities involved, see the "DVD" section of https://help.ubuntu.com/community/FreeFormats18:55
Nobodyzeven if I have a cd/dvd of jpg's it doesn't read it18:57
NobodyzI've also got a spare hadr drive that it doesn't see either18:59
Nobodyzhard*18:59
Nobodyzwhen I plug a usb flash drive in works just fine19:00
Nobodyzjust no sata connections seem to be working19:01
Nobodyzalso is there a way to get into the UEFI/BIOS from UbuntuStudio, I can't seem to getinto the bios19:05
tomreynNobodyz: so when you eject the disk, then run  dmesg -w   then insert the disk, what does it way on the dmesg?19:05
tomreyn* DVD19:06
Nobodyznot sure where do I click on that? I19:07
tomreynyou can type     fwsetup    from a uefi grub command line to access the uefi configuration screen19:07
Nobodyzyeah I'm pretty new to Linux19:08
Nobodyzas in this is the first distribution I've tried19:08
tomreyni see. so open a terminal window, then type    dmesg -w     and press enter19:08
Nobodyzokie dokie, tons of info19:09
tomreynthen eject the dvd from the drive, then insert the dvd into the drive again, then check what it says on the temrinal window about this, and press ctrl-c to cancel.19:09
Nobodyzlooks like my sg1 is actually my USB flash drive19:09
Nobodyzeject, close drive did nothing in that window19:10
tomreynsg1 is the first scsi drive, you don't see this much nowadays.19:11
tomreynwhat's ths computer, and which ubuntustudio version are you running?19:11
Nobodyzversion finder?19:11
tomreynyou can copy and paste this to the terminal:    nc termbin.com 9999 < <(lsb_release -ds;cat /proc/{version,cmdline};echo "Session: $XDG_CURRENT_DESKTOP ($XDG_SESSION_TYPE)";echo Shell: $SHELL)19:12
tomreynit shoould get you a http address you can post here19:12
Nobodyzfer goodness sake how do you paste into the Terminal window19:13
tomreynctrl-shift-v19:14
tomreynor middle mouse button19:14
tomreynthe keyboard shortcut may actually vary by the terminal you're using19:15
Nobodyzhttps://termbin/3dkz19:15
tomreynit may also say on its menu19:15
tomreynso you're on UbuntuStudio 19.1019:16
Nobodyzhow can you tell that??19:16
tomreynwell look at the url you posted19:16
tomreynyou missed .com but i could tell so19:17
Nobodyzoh hey lol .com19:17
tomreynnow can you copy and paste the output of this here?    journalctl -b | grep 'DMI:'19:18
tomreynshould be just one line19:18
tomreynthis should hint on what kind of computer oyu have there19:18
Nobodyzoh I know the guts of the computer pretty good19:18
Nobodyzi7-7700k on a Z270 board19:19
Nobodyzz270 gaming k619:19
NobodyzUbuntuStudio is installed on to the NVME drive, but there is a 1 TB spinny drive in the computer also19:20
Nobodyz8GB ram, GTX 1070 installed19:20
Nobodyzoops 16GB ram19:24
tomreynhmm, and it still has an scsi bus?19:29
Nobodyzuhh not sure, looking through that dmesg scsi host0-5 are listed ahci19:31
Nobodyzscsi host0: ahci19:31
Nobodyzata1-2 = DUMMY, lol is that me19:31
tomreynmaybe you can post the full     journalctl -b    then i could get a better idea of why your dvd drive isnt seen19:32
tomreyn:) no, i dont think so19:32
Nobodyzata3-6 = SATA max UDMA/133 abar m2048@0xdc44b000 port 0xdc44b200 irq 13719:33
NobodyzI know the board disables 2 of the sata ports when using the NVME drive but I took that into account and moved the dvd/HDD to the other ports19:34
tomreyndoes the jounral mention the dvd drive, though?19:34
Nobodyzchecking...19:34
Nobodyzany idea what line it might be on19:35
tomreynit's been 10 years or so that i last used optical media. my guess is it should be something "ata"19:37
tomreynmaybe atapi?19:37
NobodyzI'm also looking for my HDD that is also plugged and powered19:37
tomreynnormally, that is on a sata bus, the first HDD is sda, second sdb19:38
Nobodyzyeah I'm confused on that since the OS is on NVME comes up- with non-sda type stuff19:39
tomreynon old scsi or sas buses you'd have those sg devices19:39
Nobodyzer might be nvmesda119:39
Nobodyzthe board is only maybe a year or 2 old19:39
tomreynnvme would be nvme0p1 or something19:41
Nobodyznvme0n1p219:41
Nobodyzyup19:41
tomreynthats partition 2 on the first nvme storage19:42
Nobodyzyes19:42
Nobodyzjust reading through the journal thing19:42
Nobodyzlooks like the only things comming up red in there are something called PAM19:45
tomreynpluggable authentication module. this is about user logins to the system. since you seem to have logged in fine, it doesn't seem to be fatal. ;)19:46
Nobodyzyay no Fatal Errors!19:47
Nobodyzis there a way to get to the UEFI/BIOS from inside Linux?19:48
tomreynjournalctl -b0 -p4    prints all messages of level warning and worse19:48
tomreynjournalctl -b0 -p 3    prints all messages of level error and worse19:48
tomreyn<tomreyn> you can type     fwsetup    from a uefi grub command line to access the uefi configuration screen19:48
Nobodyzwhat a uefi grub command line?19:49
Nobodyzwhat's*19:49
tomreynin fact if you're uefi booting your ubuntustudio installation you should already have a menu option to boot to the uefi configuration screen on your grub boot menu19:49
Nobodyznot sure what a grub boot menu is19:50
tomreyngrub is the boot loader ubuntu flavors, including US, uses by default on x86 and amd64 systems.19:50
tomreyn!grub19:50
ubottuGRUB2 is the default Ubuntu boot manager. Lost GRUB after installing Windows? See https://help.ubuntu.com/community/RestoreGrub - For more information and troubleshooting for GRUB2 please refer to https://help.ubuntu.com/community/Grub219:50
Nobodyzwhen I turn on the computer (power) it boots to UbuntuStudio, no options19:50
Nobodyzthis isn't a dual-boot system19:52
tomreynkeep pressing escape on boot19:53
tomreynthis should bring up the grub boot menu, which should have an option to boot to the uefi configuration screen19:53
NobodyzI've tried, the screen shows the reboot/shutdown from when I rebooted/shutdown from the last time and once it enables the keyboard while pressing the "Delete" key or any key for that matter gets badly garbled, then hangs19:54
tomreyngenerally, how to enter the uefi configuration screen is a matter that is specific to your mainboard and its firmware, though, and support for this should be provided by its manufacturer19:54
NobodyzDelete is the key19:54
tomreynthis, too, is a hardware / firmware support case, nothing ubuntu related19:55
Nobodyz2okie I switched computers so I can try stuff without losing connection19:56
Nobodyz2oh19:56
Nobodyz2well crappola19:56
Nobodyz2thanks for helping out I learned some new commands!!19:57
tomreynif you can find out how to flash the uefi to a higher version this may overcome this issue19:57
Nobodyz2wait, on the grub thing how is that actually supposed to work19:57
tomreynhttps://www.asrock.com/mb/Intel/Fatal1ty%20Z270%20Gaming%20K6/index.asp#BIOS19:57
Nobodyz22.30 is the highest version, and installed19:58
tomreynon the grub menu, you'd see a "system setup" option like this https://static.makeuseof.com/wp-content/uploads/2019/02/muo-linux-dual-boot-grub.jpg20:00
tomreynselecting this option would effectively do the same as pressing the hot keys pre boot20:00
tomreynalthough it doesn't always work, depends on the uefi being not too buggy.20:00
Nobodyz2yeah I don't see that20:02
Nobodyz2just blank screen , the [ 59.58.991246] reboot: Restarting system20:02
Nobodyz2then the UbuntuStudio login20:02
Nobodyz2once logged in seems to function just fine, minus the DVD and HDD20:03
Nobodyz2https://photos.app.goo.gl/vcGrm2auJScUkB5dA20:03
Nobodyz2that's what I get when I hit the Delete on boot-up, or ANY key for that matter20:04
tomreynyou get a google 404 error when you boot your computer and press a key?20:13
Nobodyz2no20:13
tomreynphew, good to hear this.20:13
tomreynbut that's what i get on the URL above20:13
Nobodyz2yeah I deleted the share20:14
tomreynthere's also ##hardware if you seek hardware support20:15
tomreyngenerally, it helps to type the other persons' name if you want to make sure they see what you wrote soon20:15
Nobodyz2similar to this https://i.imgur.com/15tnIEF.jpg20:15
Nobodyz2sorry tomreyn20:15
tomreynhmm ugly. maybe try a different monitor cable.20:16
Nobodyz2been years since I've irc'd20:16
tomreynno worries ;)20:16
Nobodyz2happens on DVI or HDMI monitors20:16
Nobodyz2two separate tries on two separate monitors20:16
Nobodyz2once UbuntuStudio boots it works on either/both montiors20:17
Nobodyz2I think it hangs trying to get into the UEFI20:17
tomreynmaybe clearing cmos can help20:17
Nobodyz2uhg yeah20:17
tomreynsee your mainboard manual20:17
Nobodyz2this motherboard is kinda crappy too20:18
tomreynpage 20 http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20Z270%20Gaming%20K6.pdf20:18
Nobodyz2when I shutdown, it shutsdown, then kicks back on like I did a reboot, did that in Windows too20:18
tomreynhmm yes this doesn't sound good20:19
Nobodyz2just switched the SATA ports to different ones, we'll see if that changes anything20:27
Nobodyz2well heck the HDD is visible!!20:28
Nobodyz2AND DVD drive seems to be working20:29
tomreynhttps://www.asrock.com/support/BIOSIG.asp?cat=BIOS9 states the hotkey to enter uefi configuration is F2, not Del20:35
tomreyn(there are firmwares which support both, though)20:35
Nobodyz2ugh20:35
Nobodyz2nope Del/F2 gives the same response tomreyn20:46
tomreynNobodyz2: ok, i guess you'll best clear cmos then.20:47
tomreynthis might fix both the automatic reboot and the inaccessible uefi config issue20:47
Nobodyz2yeah I'll try that later, Thanks for all your help! tomreyn now I've got to figure out how to use the HDD20:47
Nobodyz2the auto-reboot has been a problem for about 1600 reboots, 1000+ in windows and about 600 in Linux/UbuntuStudio20:48
Nobodyz2I think the motherboard has a short in it somewhere20:49
tomreynfor partitioning / formatting it, you can use gparted or gnome disks20:49
Nobodyz2the drive is visible but I can't tell how to find it from a program to save to it20:49
tomreynif it's already partitioned and has file systems, using a graphical file browser may be the easiest to get started20:50
Nobodyz2yeah it's just a dump drive, big and slow lol20:51
Nobodyz2I made a folder on it20:51
Nobodyz2through UbuntuStudio20:51
Nobodyz2File Manager*20:51
tomreynsounds like you're getting along. ;)20:51
Nobodyz2I just need to know "Where" it is in the file structure20:52
Nobodyz2is it under "home/USER/20:52
Nobodyz2I can see it in the sidebar, but not in the USER folder..20:53
Nobodyz2err it looks like it's under File System/media/USER/HDD/folders but the USER has a little X over the folder20:54
Nobodyz2ahh okie I think I figured it out "File System" = root20:56
Nobodyz2USER =/= root20:56
Nobodyz2okie thanks again for your help tomreyn20:57
tomreyn /media/USER/HDD/folders  would be the path where this gets mounted via gio, yes20:57
tomreynyou'Re welcome!20:57

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