=== JTa1 is now known as JTa [18:31] . [18:41] how to get a cd/dvd drive mounted ? [18:47] there should be a 5.25 compartment in the enclosure [18:48] it's physically there pluged in and powered, UStudio just isn't seeing it [18:48] is there an optical disk in there? [18:49] yuppers [18:49] and that contains a file system in some format that you want to mount? [18:49] yes [18:49] well dvd video [18:50] is the goal to play back the video? [18:50] well sorta, MakeMKV from dvd [18:51] maybe try whether you can open it using "vlc dvd://" first of all [18:51] i hope thats the right commend, not sure [18:52] if it turns out not to be you can still open it from the vlc menu [18:52] VLC is unable to open the MRL 'dvd:///dev/sg1'. [18:54] did you specify this "dvd:///dev/sg1" instead of just "dvd://"? [18:54] dev/sg1 and dev/sg0 are listed in the options to choose from, both do not work [18:55] !dvd [18:55] Ubuntu's default installation and repositories do not include packages needed to play commercial DVDs for legal reasons. For information on adding them, see https://help.ubuntu.com/community/RestrictedFormats/PlayingDVDs | For information on the legalities involved, see the "DVD" section of https://help.ubuntu.com/community/FreeFormats [18:57] even if I have a cd/dvd of jpg's it doesn't read it [18:59] I've also got a spare hadr drive that it doesn't see either [18:59] hard* [19:00] when I plug a usb flash drive in works just fine [19:01] just no sata connections seem to be working [19:05] also is there a way to get into the UEFI/BIOS from UbuntuStudio, I can't seem to getinto the bios [19:05] Nobodyz: so when you eject the disk, then run dmesg -w then insert the disk, what does it way on the dmesg? [19:06] * DVD [19:07] not sure where do I click on that? I [19:07] you can type fwsetup from a uefi grub command line to access the uefi configuration screen [19:08] yeah I'm pretty new to Linux [19:08] as in this is the first distribution I've tried [19:08] i see. so open a terminal window, then type dmesg -w and press enter [19:09] okie dokie, tons of info [19:09] then eject the dvd from the drive, then insert the dvd into the drive again, then check what it says on the temrinal window about this, and press ctrl-c to cancel. [19:09] looks like my sg1 is actually my USB flash drive [19:10] eject, close drive did nothing in that window [19:11] sg1 is the first scsi drive, you don't see this much nowadays. [19:11] what's ths computer, and which ubuntustudio version are you running? [19:11] version finder? [19:12] you can copy and paste this to the terminal: nc termbin.com 9999 < <(lsb_release -ds;cat /proc/{version,cmdline};echo "Session: $XDG_CURRENT_DESKTOP ($XDG_SESSION_TYPE)";echo Shell: $SHELL) [19:12] it shoould get you a http address you can post here [19:13] fer goodness sake how do you paste into the Terminal window [19:14] ctrl-shift-v [19:14] or middle mouse button [19:15] the keyboard shortcut may actually vary by the terminal you're using [19:15] https://termbin/3dkz [19:15] it may also say on its menu [19:16] so you're on UbuntuStudio 19.10 [19:16] how can you tell that?? [19:16] well look at the url you posted [19:17] you missed .com but i could tell so [19:17] oh hey lol .com [19:18] now can you copy and paste the output of this here? journalctl -b | grep 'DMI:' [19:18] should be just one line [19:18] this should hint on what kind of computer oyu have there [19:18] oh I know the guts of the computer pretty good [19:19] i7-7700k on a Z270 board [19:19] z270 gaming k6 [19:20] UbuntuStudio is installed on to the NVME drive, but there is a 1 TB spinny drive in the computer also [19:20] 8GB ram, GTX 1070 installed [19:24] oops 16GB ram [19:29] hmm, and it still has an scsi bus? [19:31] uhh not sure, looking through that dmesg scsi host0-5 are listed ahci [19:31] scsi host0: ahci [19:31] ata1-2 = DUMMY, lol is that me [19:32] maybe you can post the full journalctl -b then i could get a better idea of why your dvd drive isnt seen [19:32] :) no, i dont think so [19:33] ata3-6 = SATA max UDMA/133 abar m2048@0xdc44b000 port 0xdc44b200 irq 137 [19:34] I know the board disables 2 of the sata ports when using the NVME drive but I took that into account and moved the dvd/HDD to the other ports [19:34] does the jounral mention the dvd drive, though? [19:34] checking... [19:35] any idea what line it might be on [19:37] it's been 10 years or so that i last used optical media. my guess is it should be something "ata" [19:37] maybe atapi? [19:37] I'm also looking for my HDD that is also plugged and powered [19:38] normally, that is on a sata bus, the first HDD is sda, second sdb [19:39] yeah I'm confused on that since the OS is on NVME comes up- with non-sda type stuff [19:39] on old scsi or sas buses you'd have those sg devices [19:39] er might be nvmesda1 [19:39] the board is only maybe a year or 2 old [19:41] nvme would be nvme0p1 or something [19:41] nvme0n1p2 [19:41] yup [19:42] thats partition 2 on the first nvme storage [19:42] yes [19:42] just reading through the journal thing [19:45] looks like the only things comming up red in there are something called PAM [19:46] pluggable authentication module. this is about user logins to the system. since you seem to have logged in fine, it doesn't seem to be fatal. ;) [19:47] yay no Fatal Errors! [19:48] is there a way to get to the UEFI/BIOS from inside Linux? [19:48] journalctl -b0 -p4 prints all messages of level warning and worse [19:48] journalctl -b0 -p 3 prints all messages of level error and worse [19:48] you can type fwsetup from a uefi grub command line to access the uefi configuration screen [19:49] what a uefi grub command line? [19:49] what's* [19:49] in fact if you're uefi booting your ubuntustudio installation you should already have a menu option to boot to the uefi configuration screen on your grub boot menu [19:50] not sure what a grub boot menu is [19:50] grub is the boot loader ubuntu flavors, including US, uses by default on x86 and amd64 systems. [19:50] !grub [19:50] GRUB2 is the default Ubuntu boot manager. Lost GRUB after installing Windows? See https://help.ubuntu.com/community/RestoreGrub - For more information and troubleshooting for GRUB2 please refer to https://help.ubuntu.com/community/Grub2 [19:50] when I turn on the computer (power) it boots to UbuntuStudio, no options [19:52] this isn't a dual-boot system [19:53] keep pressing escape on boot [19:53] this should bring up the grub boot menu, which should have an option to boot to the uefi configuration screen [19:54] I've tried, the screen shows the reboot/shutdown from when I rebooted/shutdown from the last time and once it enables the keyboard while pressing the "Delete" key or any key for that matter gets badly garbled, then hangs [19:54] generally, how to enter the uefi configuration screen is a matter that is specific to your mainboard and its firmware, though, and support for this should be provided by its manufacturer [19:54] Delete is the key [19:55] this, too, is a hardware / firmware support case, nothing ubuntu related [19:56] okie I switched computers so I can try stuff without losing connection [19:56] oh [19:56] well crappola [19:57] thanks for helping out I learned some new commands!! [19:57] if you can find out how to flash the uefi to a higher version this may overcome this issue [19:57] wait, on the grub thing how is that actually supposed to work [19:57] https://www.asrock.com/mb/Intel/Fatal1ty%20Z270%20Gaming%20K6/index.asp#BIOS [19:58] 2.30 is the highest version, and installed [20:00] on the grub menu, you'd see a "system setup" option like this https://static.makeuseof.com/wp-content/uploads/2019/02/muo-linux-dual-boot-grub.jpg [20:00] selecting this option would effectively do the same as pressing the hot keys pre boot [20:00] although it doesn't always work, depends on the uefi being not too buggy. [20:02] yeah I don't see that [20:02] just blank screen , the [ 59.58.991246] reboot: Restarting system [20:02] then the UbuntuStudio login [20:03] once logged in seems to function just fine, minus the DVD and HDD [20:03] https://photos.app.goo.gl/vcGrm2auJScUkB5dA [20:04] that's what I get when I hit the Delete on boot-up, or ANY key for that matter [20:13] you get a google 404 error when you boot your computer and press a key? [20:13] no [20:13] phew, good to hear this. [20:13] but that's what i get on the URL above [20:14] yeah I deleted the share [20:15] there's also ##hardware if you seek hardware support [20:15] generally, it helps to type the other persons' name if you want to make sure they see what you wrote soon [20:15] similar to this https://i.imgur.com/15tnIEF.jpg [20:15] sorry tomreyn [20:16] hmm ugly. maybe try a different monitor cable. [20:16] been years since I've irc'd [20:16] no worries ;) [20:16] happens on DVI or HDMI monitors [20:16] two separate tries on two separate monitors [20:17] once UbuntuStudio boots it works on either/both montiors [20:17] I think it hangs trying to get into the UEFI [20:17] maybe clearing cmos can help [20:17] uhg yeah [20:17] see your mainboard manual [20:18] this motherboard is kinda crappy too [20:18] page 20 http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20Z270%20Gaming%20K6.pdf [20:18] when I shutdown, it shutsdown, then kicks back on like I did a reboot, did that in Windows too [20:19] hmm yes this doesn't sound good [20:27] just switched the SATA ports to different ones, we'll see if that changes anything [20:28] well heck the HDD is visible!! [20:29] AND DVD drive seems to be working [20:35] https://www.asrock.com/support/BIOSIG.asp?cat=BIOS9 states the hotkey to enter uefi configuration is F2, not Del [20:35] (there are firmwares which support both, though) [20:35] ugh [20:46] nope Del/F2 gives the same response tomreyn [20:47] Nobodyz2: ok, i guess you'll best clear cmos then. [20:47] this might fix both the automatic reboot and the inaccessible uefi config issue [20:47] yeah I'll try that later, Thanks for all your help! tomreyn now I've got to figure out how to use the HDD [20:48] the auto-reboot has been a problem for about 1600 reboots, 1000+ in windows and about 600 in Linux/UbuntuStudio [20:49] I think the motherboard has a short in it somewhere [20:49] for partitioning / formatting it, you can use gparted or gnome disks [20:49] the drive is visible but I can't tell how to find it from a program to save to it [20:50] if it's already partitioned and has file systems, using a graphical file browser may be the easiest to get started [20:51] yeah it's just a dump drive, big and slow lol [20:51] I made a folder on it [20:51] through UbuntuStudio [20:51] File Manager* [20:51] sounds like you're getting along. ;) [20:52] I just need to know "Where" it is in the file structure [20:52] is it under "home/USER/ [20:53] I can see it in the sidebar, but not in the USER folder.. [20:54] err it looks like it's under File System/media/USER/HDD/folders but the USER has a little X over the folder [20:56] ahh okie I think I figured it out "File System" = root [20:56] USER =/= root [20:57] okie thanks again for your help tomreyn [20:57] /media/USER/HDD/folders would be the path where this gets mounted via gio, yes [20:57] you'Re welcome!