[18:31] <Nobodyz> .
[18:41] <Nobodyz> how to get a cd/dvd drive mounted ?
[18:47] <tomreyn> there should be a 5.25 compartment in the enclosure
[18:48] <Nobodyz> it's physically there pluged in and powered, UStudio just isn't seeing it
[18:48] <tomreyn> is there an optical disk in there?
[18:49] <Nobodyz> yuppers
[18:49] <tomreyn> and that contains a file system in some format that you want to mount?
[18:49] <Nobodyz> yes
[18:49] <Nobodyz> well dvd video
[18:50] <tomreyn> is the goal to play back the video?
[18:50] <Nobodyz> well sorta, MakeMKV from dvd
[18:51] <tomreyn> maybe try whether you can open it using "vlc dvd://" first of all
[18:51] <tomreyn> i hope thats the right commend, not sure
[18:52] <tomreyn> if it turns out not to be you can still open it from the vlc menu
[18:52] <Nobodyz> VLC is unable to open the MRL 'dvd:///dev/sg1'.
[18:54] <tomreyn> did you specify this "dvd:///dev/sg1" instead of just "dvd://"?
[18:54] <Nobodyz> dev/sg1 and dev/sg0 are listed in the options to choose from, both do not work
[18:55] <tomreyn> !dvd
[18:57] <Nobodyz> even if I have a cd/dvd of jpg's it doesn't read it
[18:59] <Nobodyz> I've also got a spare hadr drive that it doesn't see either
[18:59] <Nobodyz> hard*
[19:00] <Nobodyz> when I plug a usb flash drive in works just fine
[19:01] <Nobodyz> just no sata connections seem to be working
[19:05] <Nobodyz> also is there a way to get into the UEFI/BIOS from UbuntuStudio, I can't seem to getinto the bios
[19:05] <tomreyn> Nobodyz: so when you eject the disk, then run  dmesg -w   then insert the disk, what does it way on the dmesg?
[19:06] <tomreyn> * DVD
[19:07] <Nobodyz> not sure where do I click on that? I
[19:07] <tomreyn> you can type     fwsetup    from a uefi grub command line to access the uefi configuration screen
[19:08] <Nobodyz> yeah I'm pretty new to Linux
[19:08] <Nobodyz> as in this is the first distribution I've tried
[19:08] <tomreyn> i see. so open a terminal window, then type    dmesg -w     and press enter
[19:09] <Nobodyz> okie dokie, tons of info
[19:09] <tomreyn> then eject the dvd from the drive, then insert the dvd into the drive again, then check what it says on the temrinal window about this, and press ctrl-c to cancel.
[19:09] <Nobodyz> looks like my sg1 is actually my USB flash drive
[19:10] <Nobodyz> eject, close drive did nothing in that window
[19:11] <tomreyn> sg1 is the first scsi drive, you don't see this much nowadays.
[19:11] <tomreyn> what's ths computer, and which ubuntustudio version are you running?
[19:11] <Nobodyz> version finder?
[19:12] <tomreyn> you can copy and paste this to the terminal:    nc termbin.com 9999 < <(lsb_release -ds;cat /proc/{version,cmdline};echo "Session: $XDG_CURRENT_DESKTOP ($XDG_SESSION_TYPE)";echo Shell: $SHELL)
[19:12] <tomreyn> it shoould get you a http address you can post here
[19:13] <Nobodyz> fer goodness sake how do you paste into the Terminal window
[19:14] <tomreyn> ctrl-shift-v
[19:14] <tomreyn> or middle mouse button
[19:15] <tomreyn> the keyboard shortcut may actually vary by the terminal you're using
[19:15] <Nobodyz> https://termbin/3dkz
[19:15] <tomreyn> it may also say on its menu
[19:16] <tomreyn> so you're on UbuntuStudio 19.10
[19:16] <Nobodyz> how can you tell that??
[19:16] <tomreyn> well look at the url you posted
[19:17] <tomreyn> you missed .com but i could tell so
[19:17] <Nobodyz> oh hey lol .com
[19:18] <tomreyn> now can you copy and paste the output of this here?    journalctl -b | grep 'DMI:'
[19:18] <tomreyn> should be just one line
[19:18] <tomreyn> this should hint on what kind of computer oyu have there
[19:18] <Nobodyz> oh I know the guts of the computer pretty good
[19:19] <Nobodyz> i7-7700k on a Z270 board
[19:19] <Nobodyz> z270 gaming k6
[19:20] <Nobodyz> UbuntuStudio is installed on to the NVME drive, but there is a 1 TB spinny drive in the computer also
[19:20] <Nobodyz> 8GB ram, GTX 1070 installed
[19:24] <Nobodyz> oops 16GB ram
[19:29] <tomreyn> hmm, and it still has an scsi bus?
[19:31] <Nobodyz> uhh not sure, looking through that dmesg scsi host0-5 are listed ahci
[19:31] <Nobodyz> scsi host0: ahci
[19:31] <Nobodyz> ata1-2 = DUMMY, lol is that me
[19:32] <tomreyn> maybe you can post the full     journalctl -b    then i could get a better idea of why your dvd drive isnt seen
[19:32] <tomreyn> :) no, i dont think so
[19:33] <Nobodyz> ata3-6 = SATA max UDMA/133 abar m2048@0xdc44b000 port 0xdc44b200 irq 137
[19:34] <Nobodyz> I know the board disables 2 of the sata ports when using the NVME drive but I took that into account and moved the dvd/HDD to the other ports
[19:34] <tomreyn> does the jounral mention the dvd drive, though?
[19:34] <Nobodyz> checking...
[19:35] <Nobodyz> any idea what line it might be on
[19:37] <tomreyn> it's been 10 years or so that i last used optical media. my guess is it should be something "ata"
[19:37] <tomreyn> maybe atapi?
[19:37] <Nobodyz> I'm also looking for my HDD that is also plugged and powered
[19:38] <tomreyn> normally, that is on a sata bus, the first HDD is sda, second sdb
[19:39] <Nobodyz> yeah I'm confused on that since the OS is on NVME comes up- with non-sda type stuff
[19:39] <tomreyn> on old scsi or sas buses you'd have those sg devices
[19:39] <Nobodyz> er might be nvmesda1
[19:39] <Nobodyz> the board is only maybe a year or 2 old
[19:41] <tomreyn> nvme would be nvme0p1 or something
[19:41] <Nobodyz> nvme0n1p2
[19:41] <Nobodyz> yup
[19:42] <tomreyn> thats partition 2 on the first nvme storage
[19:42] <Nobodyz> yes
[19:42] <Nobodyz> just reading through the journal thing
[19:45] <Nobodyz> looks like the only things comming up red in there are something called PAM
[19:46] <tomreyn> pluggable authentication module. this is about user logins to the system. since you seem to have logged in fine, it doesn't seem to be fatal. ;)
[19:47] <Nobodyz> yay no Fatal Errors!
[19:48] <Nobodyz> is there a way to get to the UEFI/BIOS from inside Linux?
[19:48] <tomreyn> journalctl -b0 -p4    prints all messages of level warning and worse
[19:48] <tomreyn> journalctl -b0 -p 3    prints all messages of level error and worse
 you can type     fwsetup    from a uefi grub command line to access the uefi configuration screen
[19:49] <Nobodyz> what a uefi grub command line?
[19:49] <Nobodyz> what's*
[19:49] <tomreyn> in fact if you're uefi booting your ubuntustudio installation you should already have a menu option to boot to the uefi configuration screen on your grub boot menu
[19:50] <Nobodyz> not sure what a grub boot menu is
[19:50] <tomreyn> grub is the boot loader ubuntu flavors, including US, uses by default on x86 and amd64 systems.
[19:50] <tomreyn> !grub
[19:50] <Nobodyz> when I turn on the computer (power) it boots to UbuntuStudio, no options
[19:52] <Nobodyz> this isn't a dual-boot system
[19:53] <tomreyn> keep pressing escape on boot
[19:53] <tomreyn> this should bring up the grub boot menu, which should have an option to boot to the uefi configuration screen
[19:54] <Nobodyz> I've tried, the screen shows the reboot/shutdown from when I rebooted/shutdown from the last time and once it enables the keyboard while pressing the "Delete" key or any key for that matter gets badly garbled, then hangs
[19:54] <tomreyn> generally, how to enter the uefi configuration screen is a matter that is specific to your mainboard and its firmware, though, and support for this should be provided by its manufacturer
[19:54] <Nobodyz> Delete is the key
[19:55] <tomreyn> this, too, is a hardware / firmware support case, nothing ubuntu related
[19:56] <Nobodyz2> okie I switched computers so I can try stuff without losing connection
[19:56] <Nobodyz2> oh
[19:56] <Nobodyz2> well crappola
[19:57] <Nobodyz2> thanks for helping out I learned some new commands!!
[19:57] <tomreyn> if you can find out how to flash the uefi to a higher version this may overcome this issue
[19:57] <Nobodyz2> wait, on the grub thing how is that actually supposed to work
[19:57] <tomreyn> https://www.asrock.com/mb/Intel/Fatal1ty%20Z270%20Gaming%20K6/index.asp#BIOS
[19:58] <Nobodyz2> 2.30 is the highest version, and installed
[20:00] <tomreyn> on the grub menu, you'd see a "system setup" option like this https://static.makeuseof.com/wp-content/uploads/2019/02/muo-linux-dual-boot-grub.jpg
[20:00] <tomreyn> selecting this option would effectively do the same as pressing the hot keys pre boot
[20:00] <tomreyn> although it doesn't always work, depends on the uefi being not too buggy.
[20:02] <Nobodyz2> yeah I don't see that
[20:02] <Nobodyz2> just blank screen , the [ 59.58.991246] reboot: Restarting system
[20:02] <Nobodyz2> then the UbuntuStudio login
[20:03] <Nobodyz2> once logged in seems to function just fine, minus the DVD and HDD
[20:03] <Nobodyz2> https://photos.app.goo.gl/vcGrm2auJScUkB5dA
[20:04] <Nobodyz2> that's what I get when I hit the Delete on boot-up, or ANY key for that matter
[20:13] <tomreyn> you get a google 404 error when you boot your computer and press a key?
[20:13] <Nobodyz2> no
[20:13] <tomreyn> phew, good to hear this.
[20:13] <tomreyn> but that's what i get on the URL above
[20:14] <Nobodyz2> yeah I deleted the share
[20:15] <tomreyn> there's also ##hardware if you seek hardware support
[20:15] <tomreyn> generally, it helps to type the other persons' name if you want to make sure they see what you wrote soon
[20:15] <Nobodyz2> similar to this https://i.imgur.com/15tnIEF.jpg
[20:15] <Nobodyz2> sorry tomreyn
[20:16] <tomreyn> hmm ugly. maybe try a different monitor cable.
[20:16] <Nobodyz2> been years since I've irc'd
[20:16] <tomreyn> no worries ;)
[20:16] <Nobodyz2> happens on DVI or HDMI monitors
[20:16] <Nobodyz2> two separate tries on two separate monitors
[20:17] <Nobodyz2> once UbuntuStudio boots it works on either/both montiors
[20:17] <Nobodyz2> I think it hangs trying to get into the UEFI
[20:17] <tomreyn> maybe clearing cmos can help
[20:17] <Nobodyz2> uhg yeah
[20:17] <tomreyn> see your mainboard manual
[20:18] <Nobodyz2> this motherboard is kinda crappy too
[20:18] <tomreyn> page 20 http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20Z270%20Gaming%20K6.pdf
[20:18] <Nobodyz2> when I shutdown, it shutsdown, then kicks back on like I did a reboot, did that in Windows too
[20:19] <tomreyn> hmm yes this doesn't sound good
[20:27] <Nobodyz2> just switched the SATA ports to different ones, we'll see if that changes anything
[20:28] <Nobodyz2> well heck the HDD is visible!!
[20:29] <Nobodyz2> AND DVD drive seems to be working
[20:35] <tomreyn> https://www.asrock.com/support/BIOSIG.asp?cat=BIOS9 states the hotkey to enter uefi configuration is F2, not Del
[20:35] <tomreyn> (there are firmwares which support both, though)
[20:35] <Nobodyz2> ugh
[20:46] <Nobodyz2> nope Del/F2 gives the same response tomreyn
[20:47] <tomreyn> Nobodyz2: ok, i guess you'll best clear cmos then.
[20:47] <tomreyn> this might fix both the automatic reboot and the inaccessible uefi config issue
[20:47] <Nobodyz2> yeah I'll try that later, Thanks for all your help! tomreyn now I've got to figure out how to use the HDD
[20:48] <Nobodyz2> the auto-reboot has been a problem for about 1600 reboots, 1000+ in windows and about 600 in Linux/UbuntuStudio
[20:49] <Nobodyz2> I think the motherboard has a short in it somewhere
[20:49] <tomreyn> for partitioning / formatting it, you can use gparted or gnome disks
[20:49] <Nobodyz2> the drive is visible but I can't tell how to find it from a program to save to it
[20:50] <tomreyn> if it's already partitioned and has file systems, using a graphical file browser may be the easiest to get started
[20:51] <Nobodyz2> yeah it's just a dump drive, big and slow lol
[20:51] <Nobodyz2> I made a folder on it
[20:51] <Nobodyz2> through UbuntuStudio
[20:51] <Nobodyz2> File Manager*
[20:51] <tomreyn> sounds like you're getting along. ;)
[20:52] <Nobodyz2> I just need to know "Where" it is in the file structure
[20:52] <Nobodyz2> is it under "home/USER/
[20:53] <Nobodyz2> I can see it in the sidebar, but not in the USER folder..
[20:54] <Nobodyz2> err it looks like it's under File System/media/USER/HDD/folders but the USER has a little X over the folder
[20:56] <Nobodyz2> ahh okie I think I figured it out "File System" = root
[20:56] <Nobodyz2> USER =/= root
[20:57] <Nobodyz2> okie thanks again for your help tomreyn
[20:57] <tomreyn>  /media/USER/HDD/folders  would be the path where this gets mounted via gio, yes
[20:57] <tomreyn> you'Re welcome!