[02:23] <IrcsomeBot1> Muzaidi Othman was added by: Muzaidi Othman
[02:24] <IrcsomeBot1> <Muzaidi Othman> Hi
[02:24] <IrcsomeBot1> <Muzaidi Othman> I have a problem. After installation, kubuntu is unable to start
 (Sticker, 512x512) https://irc-attachments.kde.org/kGLrclxl/file_21850.tgs
[02:27] <_zxq9_> Muzaidi: What happens when you try to reboot?
[02:28] <IrcsomeBot1> <Muzaidi Othman> @_zxq9_, It shows unable to load kubuntu
[02:28] <IrcsomeBot1> <Muzaidi Othman> Seems like hdd are not present
[02:28] <IrcsomeBot1> <Muzaidi Othman> I had change a new sdd
[02:28] <_zxq9_> Ah. OK. This is often caused by UEFI settings.
[02:29] <IrcsomeBot1> <Muzaidi Othman> How can i change UEFI setting?
[02:29] <_zxq9_> Normally you have to go into your UEFI boot settings and tell the motherboard that it is OK to pass control to Kubuntu.
[02:29] <_zxq9_> There is a tutorial about this here: https://www.linux.com/tutorials/how-install-linux-windows-machine-uefi-secure-boot/
[02:29] <_zxq9_> There is a feature called "secure boot" in UEFI by default.
[02:30] <IrcsomeBot1> <Muzaidi Othman> Ok..i will try
[02:30] <_zxq9_> TL;DR:  It normally only has keys for Windows, so you have to go into the motherboard settings and either add grub's partition to the "trusted" group or disable secure boot.
[02:30] <IrcsomeBot1> <Muzaidi Othman> Thanks for the help
[02:30] <_zxq9_> np
[02:31] <IrcsomeBot1> <Muzaidi Othman> @_zxq9_, So i need to change this from bios?
[02:31] <_zxq9_> Yes. "BIOS" is the old system. "UEFI" is just the new thing that has replaced the old BIOS system.
[02:31] <_zxq9_> But people still often say bios becaus everyone knows the word.
[02:31] <IrcsomeBot1> <Muzaidi Othman> Ok..this is new to me..
[02:32] <_zxq9_> It catches a lot of people by surprise!
[02:32] <_zxq9_> Was actually a big controversy a few years ago when this became the new industry standard.
[02:32] <IrcsomeBot1> <Muzaidi Othman> Ok
[04:05] <balln> hello! having issues on a fresh kubuntu 18.04 installation, any help much appreciated. audio (speakers via xonar u5 external card, everything set to 100% in pulseaudio) is very quiet compared to windows. and experiencing poor fps in games and even watching fullscreen videos, with gtx1060, using recommended nvidia-driver-435.
[04:18] <valorie> balln: have you done upgrades? the LTS is on the .3 or so
[04:18]  * valorie checks
[04:18] <valorie> yep, 18.04.3
[04:21] <valorie> I don't know much about the video cards or sound stack
[04:21] <valorie> if you don't get answers here, you might try #ubuntu which is a much larger channel
[04:22] <valorie> audio and video will be the same in Kubuntu and Ubuntu
[04:23] <intr3p1d> olá
[04:26] <balln> yeah i'm on the latest
[04:26] <balln> i was also on 18.04 before without this issue
[04:28] <balln> the only thing new is the sound card
[04:28] <balln> just checked, internal card volume is much better. is there a proprietary asus xonar driver i should find?
[07:15] <lordievader> Good morning
[08:57] <nikolas> τεστ μαμα
 (Photo, 1280x960) https://irc-attachments.kde.org/s0XA6XAJ/file_21857.jpg Can someone help me. I use amd ryzen 3 and want to install Kubuntu but can't boot during liveboot
 @Zen40, You may need to add a few lines to the GRUB entry for Ryzen
 For my laptop I have to add `processor.max_cstate=5 idle=nomwait rcu_nocbs=0-7` (the 0-7 is for thread count. Replace this with your number of CPU threads. 0-3 for 4 and 0-5 for 6 and so on.)
 @Schykle, Is this Ryzen too ??
 When you boot the ISO, edit the entry by pressing `e`, and then add the appropriate arguments to the end of the line that starts with "linux" and likely ends with something like "quiet" or "splash"
 @Zen40, Yes. Ryzen 5 2500U
 Thank you, I'll try
[11:18] <tomreyn> "processor.max_cstate=5 idle=nomwait rcu_nocbs=0-7" is what you'd add to handle power state issues. needed on *some* zen 1 and 1+ (but not 2) systems to prevent sudden reboots / system instability.
[11:19] <tomreyn> bios upgrades should be attempted first of all, though, since this is not a great workaround.
[11:22] <tomreyn> Zen40: did you do a bios upgrade, yet? which kubuntu version are you trying to install there? can you get the exact mainboard and cpu (or laptop, if it is one) product number?
 I want to install Kubuntu 19.04 if I change the kernel to a newer one. Is this problem solved?
[11:25] <tomreyn> i'd rather try 19.10, since 19.04 is almost end of life
[11:25] <tomreyn> 18.04 LTS would also work
[11:26] <tomreyn> depends on the specific hardware you have there, i guess
[11:27] <tomreyn> generally you'd need to ask AMD about "is this problem solved" if what you see is what Schykle discussed
 sorry maybe I'll try downloading version 19.10 Maybe this problem has been resolved
 Thanks for the info
[11:33] <tomreyn> good luck (but i wouldn't get my hopes up too much)
[11:36] <IrcsomeBot1> <Muzaidi Othman> Mine still not work..
[11:36] <IrcsomeBot1> <Muzaidi Othman> Seems like not detect my hard drive which i install kubuntu
[11:45] <tomreyn> Muzaidi Othman: in bios, set sata mode from current setting of RAID to AHCI
[11:46] <IrcsomeBot1> <Muzaidi Othman> Its an old laptop
[11:46] <tomreyn> it's a common solution for this problem, but whether it applies depends on your mainboard
[11:47] <tomreyn> otherwise, if you can boot to a supported installer and can post    journalctl -b | nc termbin.com 9999    we can have a look together
[11:48] <tomreyn> if you see any error message son screen, sharing those may also help
[11:48] <IrcsomeBot1> <Muzaidi Othman> (Photo, 720x1280) https://irc-attachments.kde.org/op7kOQ00/file_21859.jpg
[11:49] <IrcsomeBot1> <Muzaidi Othman> Only have ide and ahci mode
[11:49] <IrcsomeBot1> <Muzaidi Othman> (Photo, 720x1280) https://irc-attachments.kde.org/2PE2V6K7/file_21860.jpg
[11:50] <tomreyn> ahci then.
[11:51] <tomreyn> oh, that's a really old one
[11:51] <IrcsomeBot1> <Muzaidi Othman> (Photo, 720x1280) https://irc-attachments.kde.org/r0RT9frF/file_21861.jpg
[11:53] <tomreyn> i'm not sure what the MBA v10.0.0 PCI device is. is this the storage you installed kubuntu to?
[11:53] <IrcsomeBot1> <Muzaidi Othman> Im not sure..it should appear in ide hdd
[11:54] <IrcsomeBot1> <Muzaidi Othman> Not sure the slot is pci
[11:54] <IrcsomeBot1> <Muzaidi Othman> I just remove old hdd and put ssd
[11:55] <IrcsomeBot1> <Muzaidi Othman> 1st i boot from usb drive and install kubuntu in ssd
[11:55] <cheesymoon> Good morning
[11:55] <tomreyn> hi cheesymoon
[11:57] <tomreyn> Muzaidi: all of this sounds like what i'd done as well. you seem to have installe dthe maximum ram possible, 4 GB, which is just enough to run kubuntu, i think, and a new ssd should do this thing good. did you also do a bios upgrade?
[11:57] <cheesymoon> will lurk here for a bit
[11:57] <BluesKaj> Howdy all
[11:58] <IrcsomeBot1> <Muzaidi Othman> @tomreyn, No..i haven done the bios upgrade
[12:01] <tomreyn> Muzaidi Othman: i guess this will be more diificult now if you have no working operating system installed (especially not windows, which is more often needed for bios upgrades on older computers)
[12:03] <tomreyn> latest bios is version 3601, released 2008/12/08.  which one you have will be shown on screen right after power up if you disable "full screen logo" or "quiet boot" on the bios
[12:04] <tomreyn> ah its also on your screenshot, you have 3401
[12:07] <tomreyn> Muzaidi Othman: after switching, at BIOS -> Main, "SATA mode" to "AHCI mode", saving, rebooting, and reentering the bios, what do you see at the boot priority screen?
[12:07] <IrcsomeBot1> <Muzaidi Othman> @tomreyn, Yes..
[12:07] <IrcsomeBot1> <Muzaidi Othman> Wait
[12:08] <IrcsomeBot1> <Muzaidi Othman> (Photo, 720x1280) https://irc-attachments.kde.org/01r0tx0d/file_21862.jpg
[12:08] <tomreyn> what you posted earlier here https://irc-attachments.kde.org/r0RT9frF/file_21861.jpg - where the HDD was not properly detected - must have been a result having "SATA mode" set to "IDE" (so the very old parallel ATA mode)
[12:08] <IrcsomeBot1> <Muzaidi Othman> Still the same
[12:09] <tomreyn> hmm that's after reboot?
[12:09] <IrcsomeBot1> <Muzaidi Othman> Yes
[12:09] <tomreyn> might actually require the bios upgrade then
[12:10] <IrcsomeBot1> <Muzaidi Othman> I try to find wheter it has new
[12:10] <tomreyn> or can you change "IDE HDD" to "AHCI HDD" there?
[12:11] <IrcsomeBot1> <Muzaidi Othman> No..dont have this option
[12:11] <tomreyn> it's a windows only bios upgrade, no changelog
[12:11] <tomreyn> https://www.acer.com/ac/en/US/content/support-product/248?b=1
[12:12] <tomreyn> well it could be this system can only boot off PATA HDDs and USB and CDROM
[12:12] <tomreyn> if you installed an SSD it's certainly SATA
[12:13] <IrcsomeBot1> <Muzaidi Othman> Is it possible it not support ssd?
[12:14] <tomreyn> we can see there it is not being detected
[12:14] <tomreyn> at least not as a device which could be booted off
[12:14] <tomreyn> it doesn't even list the SSD as a storage device there
[12:15] <IrcsomeBot1> <Muzaidi Othman> Yes
[12:15] <IrcsomeBot1> <Muzaidi Othman> I try to upgrade bios
[12:16] <tomreyn> the "PCI BEV: MBA v10.0.0" thing is most likely network boot (PXE)
[12:16] <IrcsomeBot1> <Muzaidi Othman> I see
[12:16] <tomreyn> so only PXE boot, CDROM, USB flash memory and an undeterminable IDE HDD are listed
[12:17] <tomreyn> which would make me think it can't handle it for booting off it.
[12:17] <tomreyn> so, yes, bios upgrade
[12:17] <IrcsomeBot1> <Muzaidi Othman> It also dont have function to uograde bios using usb..without load any os
[12:17] <tomreyn> if this doesn't work your only other option is to boot off usb and then have kubuntu still use the hdd
[12:18] <zxq9> Oh, Hi Muzaidi. Wow. That motherboard issue seems super annoying. A BIOS/UEFI upgrade is probably a good idea (it's a good idea in any case, usually).
[12:18] <tomreyn> there's no uefi firmware for intel core 2 duo systems ;-)
[12:19] <tomreyn> but a bios upgrade does exist
[12:19] <zxq9> Do you have the model number of the motherboard?
[12:19] <tomreyn> it is an acer travelmate 6292 laptop
[12:19] <zxq9> OK.
[12:20] <IrcsomeBot1> <Muzaidi Othman> Yes..laptop
[12:21] <tomreyn> and the bios doesn't seem to consider the newly installed ssd a device it could boot from.
[12:21] <zxq9> You were able to install Linux to the SSD, though, right?
[12:21] <zxq9> That means the motherboard *should* be able to see it.
[12:21] <tomreyn> see yes, boot from, no
[12:21] <zxq9> Right.
[12:21] <tomreyn> thats my theory anyways
[12:21] <zxq9> So SATA is supported, but we don't know enough about modes yet.
[12:22] <tomreyn> apparently so
[12:22] <zxq9> ...checking for docs...
[12:22] <zxq9> Acer is usually pretty good about this, but unfortunately not as good as motherboard makers tend to be.
[12:23] <tomreyn> even after setting sata mode to ahci (the only other option on https://irc-attachments.kde.org/op7kOQ00/file_21859.jpg ) and rebooting, the boot menu looks like this https://irc-attachments.kde.org/01r0tx0d/file_21862.jpg
[12:23] <tomreyn> if a hdd it could boot off was detected it should be listing its product name there
[12:25] <IrcsomeBot1> <Muzaidi Othman> @zxq9, Yes
[12:28] <IrcsomeBot1> <Muzaidi Othman> @tomreyn, Yes..should be 😅
[12:29] <tomreyn> well i hope the bios upgrade helps. i know it's annyoing to do that. try a windows "live cd", i.e. a PE based one, those can work, and won'T require you to fully install windows
[12:30] <IrcsomeBot1> <Muzaidi Othman> I try..and come back with the result
[12:30] <tomreyn> good luck
[12:30] <IrcsomeBot1> <Muzaidi Othman> Thanks
[12:33] <zxq9> Hm. Looks like this is actually a BIOS, not a UEFI.
[12:33] <zxq9> Make sure you don't install the Linux UEFI image (the default).
[12:33] <zxq9> The original HDD on the Travelmate 6292 *is* SATA, actually, so that shouldn't be the problem.
[12:34] <zxq9> ~2007 era.
[12:35] <IrcsomeBot1> <Muzaidi Othman> (Photo, 720x1280) https://irc-attachments.kde.org/zbEsJxAr/file_21863.jpg My ssd
[12:39] <tomreyn> that's a datacenter ssd
[12:39] <tomreyn> sata3, i think
[12:40] <tomreyn> https://ark.intel.com/content/www/us/en/ark/products/93026/intel-ssd-dc-s3520-series-480gb-2-5in-sata-6gb-s-3d1-mlc.html
[12:40] <tomreyn> yes 6 Gb/s, so SATAv3.0
[12:41] <tomreyn> do you have any info on the disk that was originally installed?
[12:42] <IrcsomeBot1> <Muzaidi Othman> (Photo, 720x1280) https://irc-attachments.kde.org/uVN2DYXd/file_21864.jpg
[12:42] <IrcsomeBot1> <Muzaidi Othman> Hdd..oct 2007 😆
[12:55] <tomreyn> That's a HGST (Hitachi) Travelstar 5K160
[12:55] <tomreyn> but i can't really find details on it.
[12:56] <IrcsomeBot1> <Muzaidi Othman> I try to find bios version
[12:56] <IrcsomeBot1> <Muzaidi Othman> *new
[12:56] <tomreyn> i already linked it
[12:57] <tomreyn> https://www.acer.com/ac/en/US/content/support-product/248?b=1
[12:57] <IrcsomeBot1> <Muzaidi Othman> 👍
 I found a good dell that I want to buy. It comes also with ubuntu 18.04 preinstalled. Do you think it will be conpatible with kubuntu 19.10/20.04 with  o problems?
 No problems/ Compatible*
[13:00] <tomreyn> usually when an older ubuntu version supports it *without need for prorpietary drivers* then a newer ubuntu version will, too
[13:01] <tomreyn> that's not certain at this point, though
[13:01] <JackFrost> Heh, yeah.  It's usually eg older nvidia cards where you don't want to upgrade.
[13:01] <tomreyn> you could try to provide more info, JackFrost
[13:02] <tomreyn> i mena Franzpow, sorry
[13:02] <JackFrost> tomreyn: Well for example, the package...Ah.
[13:02] <tomreyn> sorry ;)
[13:02] <JackFrost> (I had nvidia 304, that's sadly gone now.)
 Tomreyn: I can send you the link to the pc. It has a pentium silver cpu and integrated graphics
 https://www.dell.com/it-it/shop/notebook-dell/inspiron-14-3000/spd/inspiron-14-3482-laptop/cn34817
 I don't think that I will have driver problems, its is relatively new laptop 2017-2018 maybe?
[13:17] <tomreyn> wohoo, i successfully convinced my ad blocker to let me look at this page now
 :')
[13:20] <tomreyn> the cpu launched in Q4'17
[13:20] <tomreyn> intel gpu, should normally be fine.
 Ok thanks
[13:22] <tomreyn> wireless should be ok by now, firmware was missing initially https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1484159
[13:23] <tomreyn> "DW1810" (as mentioned on dell shop) is given as a tag on this bug report, so i'm guessing that's what it is
[13:24] <tomreyn> so yes i guess it can work. maybe not the fingerprint reader
 Hello
[13:25] <tomreyn> hi Zhogkd
 Tomreyn: mmm is there a fingerprint reader?
[13:28] <tomreyn> Muzaidi Othman: I found specifications for your old Travelstar 5K160 "HTS541616J9SA00" hdd - this is SATA 1.0 (as opposed to your SSD which is SATA 3.0): https://www.manualslib.com/manual/558116/Hitachi-2-5-Inch-Travelstar-Hts541616j9at00.html?page=2#manual
 I think that dell does not have one
[13:28] <tomreyn> Franzpow: it says so on the page you linked
[13:28] <tomreyn> at least when i load it
 Oh really? That's strange I didn't read that
 Btw is the wireless bug fixed? I don't mind the fingerprint reader
[13:29] <tomreyn> " Poggiapolsi in finiture nere senza lettore di impronte digitali " is probably it, though my italian is not so good
 Wait it is written "senza lettore di impronte" means "without fingerprint reader" :P
[13:31] <tomreyn> oh :)
 Senza means without
[13:33] <tomreyn> Franzpow: we can only guess about wireless. "DW1810" (as mentioned on dell shop) is certainly a marketing name since Dell does not actually produce wireless chipsets. it does say Qualcomm there, which is a company actually producing wireless chipsets, but we can only guess on the exact chipset
[13:35] <tomreyn> i was looking at the british english localization https://www.dell.com/en-uk/shop/notebook-dell/inspiron-14-3000/spd/inspiron-14-3482-laptop/cn34817  but this actually says "without", too, i just missed it
[13:40] <tomreyn> Muzaidi Othman: So chances are the laptop only supports SATA 1.0, but the SSD is SATA 3.0. Normally the SSD should then just downgrade and be compatible, whicxh essentially it does, since you could install ubuntu on it. but i guess this discrepency may explain why the bios is unable to boot off it.
[13:42] <IrcsomeBot1> <Muzaidi Othman> I see
[13:43] <IrcsomeBot1> <Muzaidi Othman> How about upgrade the bios?
[13:43] <tomreyn> i was assuming you're on it, since you said so twice
[13:43] <tomreyn> https://www.quora.com/Is-serial-ATA-3-backwards-compatible-with-serial-ATA-1
[13:44] <tomreyn> upgrading the bios can still help, it' hard to predict
[13:45] <IrcsomeBot1> <Muzaidi Othman> Ok
 Tomreyn: ok I understand. It is strange that dell sells a laptop shipped with ubuntu and no working wireless.. I must know more about this issue
[14:07] <tomreyn> Franzpow: i didn't say this was so. dell sells it with 18.04 (released in april 2018, with kernel 4.15), and the bug report i pointed you to was from august 2015 (stating the QCA9377 chipset is supported by kernel 4.4)
[14:08] <tomreyn> so IF this "DW1810" is actually QCA9377 then it's quite likely that it will just work out of the box with (k)ubuntu 18.04 and newer.
[14:09] <tomreyn> (though even then there can be different hardware revisions for QCA9377 requiring different firmware versions)
 Oh I understand
 So I should be safe
 I will search on the web deeper If anyone had problems
[14:56] <tomreyn> if you can exmaine the exact dell model number and search the web for it combined with keywords    linux ubuntu debian    this can help.
[14:57] <tomreyn> hint: "Inspiron 14 3000" is not an exact model number but a series
 @Franzpow, This is the exact model: dell inspiron 3000 cn34817
[15:06] <tomreyn> cn34817 is the shop configuration ID.
 Oh, that not also the id number of the pc? (Depending on the configuration)
[15:10] <tomreyn> i can't find this on their support area, like when you wanted to download drivers or bios updates for it, so probably not
[15:10] <tomreyn> there is a dell inspiron 3481 https://www.dell.com/support/manuals/uk/en/ukbsdt1/inspiron-14-3481-laptop/inspiron-3481-setup-and-specifications/specifications-of-inspiron-14-3481?guid=guid-7c9f07ce-626e-44ca-be3a-a1fb036413f9&lang=en-us
[15:11] <tomreyn> but if you click on CPU there you see there are still many different fittings
[15:12] <tomreyn> the wireless section looks helpful though
[15:12] <tomreyn> https://www.dell.com/support/manuals/uk/en/ukbsdt1/inspiron-14-3481-laptop/inspiron-3481-setup-and-specifications/communications?guid=guid-ce7d9f99-1b53-42aa-9c1c-2ae4546ae99b&lang=en-us
 The link says inspiron 14-3482 … https://www.dell.com/it-it/shop/notebook-dell/inspiron-14-3000/spd/inspiron-14-3482-laptop/cn34817
 I must verify what's different between 3481 and 3472
 *3482
[15:16] <tomreyn> https://www.dell.com/support/manuals/uk/en/ukbsdt1/inspiron-14-3482-laptop/inspiron-3482-setup-and-specifications/communications?guid=guid-7e01ea49-9249-4c65-b19c-e7440ade0261&lang=en-us
[15:19] <tomreyn> and so it's Qualcomm QCA9377 (DW 1810). https://developer.qualcomm.com/hardware/qca9377-x/tools
[15:25] <tomreyn> https://developer.qualcomm.com/forum/qdn-forums/hardware/qca9377/34827
[15:26] <tomreyn> no monitor mode, but i guess it should work with ath10k_pci generally
[15:28] <tomreyn> QCA9377 V1 is supported https://git.kernel.org/pub/scm/linux/kernel/git/kvalo/ath.git/tree/drivers/net/wireless/ath/ath10k/pci.c#n63
[15:34] <tomreyn> Franzpow: there are some related bug reports on launchpad.net (1760539, 1803392, 1828742) but my overall impression is that it should generally work.
[15:34] <tomreyn> that's with 18.04.3 LTS and newer
 it's russian for me, but I'll try to understand
 is there a command, apart from neofetch, that could help me see what graphic card I have insdtalled in my pc?
[16:07] <diogenes_> Franzpow, inxi -G
[16:07] <diogenes_> also: lspci -nnk | grep VGA -A
[16:07] <diogenes_>  lspci -nnk | grep VGA -A3
 thanks diogenes