[00:06] tangarora__: which firmware that's not already included in ubuntu's but is included in debian's separate firmware archive do you need then? [00:12] anyone can help me install ubuntu? I keep getting a purple screen and cant get passed that [00:13] celphi, what sort of computer is it? [00:13] compdoc: brand new computer: intel i7-9700k [00:14] asus [00:14] GL12CX [00:15] which ubuntu version? which graphics card? [00:15] Nvidia [00:15] newest version [00:16] choose failsafe graphics from the boot menu [00:16] i did usb install- i completed the entire process of installing it but when i boot w/o the usb i just get a purple screen [00:17] i logged into my account once and did apt-get update && apt-get upgrade and rebooted [00:17] after reboot i just have blank purple screen [00:17] !recovery | celphi [00:17] celphi: If your system fails to boot normally, it may be useful to boot it into recovery mode. For instructions, see https://wiki.ubuntu.com/RecoveryMode [00:17] recovery does same results [00:18] ill screenshot it sec [00:18] recovery boots to a purple screen before it shows the recovery menu? [00:19] https://usercontent.irccloud-cdn.com/file/VkGuKzYe/1579997946.JPG [00:19] if i choose any option it gives purple screen [00:20] this is what i get after rebooting machine with no usb stick [00:21] Ubuntu 19.10? try 18.04.3 LTS instead [00:22] ok be back later after i create iso [00:22] is there an internal vid card? in the cpu? [00:23] maybe its displaying to the wrong port [00:23] compdoc: it's basically this https://www.bestbuy.com/site/asus-gaming-desktop-intel-core-i7-9700f-16gb-memory-nvidia-geforce-rtx-2060-1tb-hard-drive-256gb-solid-state-drive-iron-gray/6363858.p?skuId=6363858&ref=212&loc=1&extStoreId=254&ref=212&loc=DWA&gclid=CjwKCAiA66_xBRBhEiwAhrMuLYXPiQ9LImfXzRhRdegWHjlzrwDZvBbFcrs4FHpivZBaumgHxGF1LhoC63oQAvD_BwE&gclsrc=aw.ds [00:23] computer ^ from best buy [00:23] yes [00:23] except it's RTX2080 [00:24] no Integrated graphics [00:24] nm [00:26] what this image shows is the grub menu [00:26] celphi should be able to navigate this menu, i assume? [00:26] i can navigate menu [00:26] in grub [00:27] im dd older version right now on mac [00:27] then it's unclear what doesn'T work [00:27] which one? [00:27] but yeah - if i pick 1st option i get purple screen, if i go advance options and select any item i get purple screen [00:28] it gives me a pure purple screen if i select any grub menu item [00:28] celphi, which version behaves that way? [00:28] okay so you're saying you can't boot to recovery menu on an installed ubuntu 19.10, booting in uefi mode. [00:28] correct tom [00:29] 19 jim [00:29] which cpu do you have [00:29] ? [00:29] jim: https://www.bestbuy.com/site/asus-gaming-desktop-intel-core-i7-9700f-16gb-memory-nvidia-geforce-rtx-2060-1tb-hard-drive-256gb-solid-state-drive-iron-gray/6363858.p?skuId=6363858&ref=212&loc=1&extStoreId=254&ref=212&loc=DWA&gclid=CjwKCAiA66_xBRBhEiwAhrMuLYXPiQ9LImfXzRhRdegWHjlzrwDZvBbFcrs4FHpivZBaumgHxGF1LhoC63oQAvD_BwE&gclsrc=aw.ds [00:29] but it's rtx-2080 [00:29] bought it yesterday [00:30] jim: "intel i7-9700k", "asus GL12CX", "nvidia rtx-2080" [00:30] so it's an i7 [00:30] yes jim [00:31] tomreyn, any of those problematic for the version of ubuntu he tried to install? [00:31] installed, rebooted, came up fine, installed pending updates, rebooted, can't access desktop [00:31] im about to try and reinstall older version [00:31] see if that works [00:32] jim: i'm not sure, i guess both the cpu and graphics card may be [00:33] https://usercontent.irccloud-cdn.com/file/02MbEWIY/1579998803.JPG [00:33] im going to try with nomodeset [00:35] the "recovery" options from grub's advanced menu would already have set recovery [00:36] the "recovery" options from grub's advanced menu would already have set nomodeset [00:36] !bootlog | celphi [00:36] celphi: To get a more verbose log of the boot process, remove "quiet" and "splash" from the kernel boot parameters and add "debug systemd.log_level=info". For info on editing kernel boot parameters, see https://wiki.ubuntu.com/Kernel/KernelBootParameters [00:36] i downloaded a new iso with version 18.04.03 [00:37] and used nomodeset with installing option [00:37] i got passed that graphics thing [00:37] installing now [00:37] -- but after install ill get stuck on grub-,. so ill reply back in here once im done with install [00:38] should i select the option "Install third-party software for graphics and WiFi hardware and additional media formats"? [00:38] thnx ubottu ill try that [00:39] jim: do i check that box or leave unchecked? [00:39] https://usercontent.irccloud-cdn.com/file/C9il3wcV/1579999196.JPG [00:40] if you don't mind proprietary software, and since you acquired an anvidia card to be used with linux, you apparently don't, i'd say yes [00:40] tomreyn: can i just download it using apt-get? [00:41] or is this best way to do it [00:41] yes, after installation, if the installation works then [00:41] "best" is very subjective [00:41] sure [00:41] ill do unchecked this time around [00:41] we had some success before (correct me if I'm wrong), before the updates were installed... so I'd suggest the experiment of unchecking it, and then rebooting into that, and go from there [00:42] k [00:43] files are copying over-- ill ping ya when it's done [00:43] then we could try: installing some backup software, and making an image with the backup program on it (maybe borg is good choice), back up once it comes up, then try installing updates one at a time until it dies [00:44] once it dies, restore from backup, try again, lather, rince repeat [00:46] i suspect it's probably just a bad bios which wasn't upgraded, yet [00:46] do we dare trying to flash it? :) [00:47] alright here we go [00:47] tomreyn: what do you mean by that? [00:47] Do any of you have a L380 Yoga and uses it with Ubuntu? [00:47] https://usercontent.irccloud-cdn.com/file/G5rTiLDr/1579999655.JPG [00:47] ok i booted and got that [00:47] im going to restart it [00:48] that's poiple [00:49] celphi: often firmware is only tested against windows before hardware is sold. compatibility with other OS such as linux is often only tested after market release, and sometimes if problems are reported then there are bios updates to fix them. [00:49] I wonder if the ubuntu that is installed has anything interesting in the logs [00:49] ok it booted and worked this time [00:49] and im at desktop! [00:49] what do i need to install to get my drivers right? [00:50] if you want proproietary drivers you could run: sudo ubuntu-drivers autoinstall [00:50] would that detect my nvidia ones? [00:51] celphi, sudo apt install netcat; sudo ls -CF /var/log | nc termbin.com 9999 [00:51] nc as in netcat? [00:51] nc is installed by default [00:51] yeah [00:51] oh ok [00:52] then get rid of everything up to and including the first ; [00:53] sudo ubuntu-drivers list Show all driver packages which apply to the current system. [00:53] what does that do? [00:53] this test is: "did it make any logs, if so which general areas", it pastebins the output of ls -CF /var/lotg [00:53] sudo ubuntu-drivers devices Show all devices which need drivers, and which packages apply to them [00:53] ok i did it [00:54] celphi: jim's command would either have returned a warning or a http address [00:55] that's unless the system is not online, yet [00:55] https://usercontent.irccloud-cdn.com/file/kvY6OP4Q/IMG_0732.JPG [00:55] ubuntu does try to get on the net at boot though, right? [00:56] yes [00:56] see my image? i did command right - i think [00:57] hmm yes you did, not sure why it didn't work [00:57] tomreyn: do i need to get teh driver xserver-xorg-video-nouveau? [00:57] Does anyone else have issues with Bluetooth randomly dropping devices. Using some samsung wirless earbuds and will have to every now and then disconnect and reconnect. Using Ubuntu 18.04.3LTS [00:58] celphi: i assume you want the recommended one. [00:58] tomreyn: do you see in my list, that it's listed? does that mean i have it installed already? [00:59] no, don't install the nouveau thing [00:59] k [00:59] going to use update & upgrade then [00:59] you want to try the proprietary drivers? [00:59] celphi: your output doesn't say which one is in use currently. it lists "driver: nvidia-driver-435" as recommended [00:59] nono, hold off on that too [01:00] crap- already did update [01:00] but not upgrade [01:00] update is ok, just don't upgrade yet [01:00] k [01:00] what do i do next [01:00] you want the proprietary drivers? [01:01] for the video [01:01] sure [01:01] ok... the next thing to do is install them: sudo apt install nvidia-driver-435 [01:02] k [01:02] celphi: before you reboot again, please post the output of journalctl -b | grep DMI: [01:02] it's just one line [01:03] sure [01:03] hello. is someone use type-c hub with vga input? [01:03] is ubuntu-drivers list the same as lshw [01:04] but specific to drivers [01:04] celphi: no [01:04] !man | celphi [01:04] celphi: The "man" command brings up the Linux manual pages for the command you're interested in. Try "man intro" at the command line, or see https://help.ubuntu.com/community/UsingTheTerminal | Manpages online: http://manpages.ubuntu.com/ [01:04] Cool thank you [01:05] jim: ASUSteK COMPUTER INC. ROG Strix GL12CX/GL12CX, BIOS GL12CX.307 07/05/2019 [01:05] is that after doing the install? [01:05] "ASUSTeK" [01:05] i did that one line for you [01:05] yes [01:05] actually for me [01:06] oh sorry [01:06] so i installed the drivers [01:06] ok, does the screen still work? [01:06] do i reboot now? [01:06] ok, does the screen still work? [01:06] yes- but i didnt reboot yet [01:07] should i reboot now jim ? [01:07] ok, trying a reboot is probably a good idea, subject to tomreyn's approval [01:07] do i do upgrade 1st? [01:07] no [01:08] k [01:08] because we want to see if the screen works after booting [01:08] k [01:08] ill standby until he gives word [01:08] if it does, I would assume it's safe to do the upgrades === user217_ is now known as user216_ [01:09] my theory was wrong, that's the latest "bios" https://www.asus.com/Tower-PCs/ROG-Strix-GL12/HelpDesk_BIOS/ === user216_ is now known as user217_ [01:09] k cool. right now i only have 2 monitors plugged in right now- 2 of 4. Should i wait before plugging them in? [01:09] no need to wait for me with anything [01:10] ok rebooting with just 2 for now === user217_ is now known as user216_ [01:10] user216_: problems? [01:11] he seems to be on a yoyo diet [01:11] it worked!! [01:11] ok quick question-- how do i get into root? [01:11] ok, plug in the others [01:11] bc i dont recall making a password for root [01:11] sudo -i [01:11] !root [01:11] Do not try to guess the root password, that is impossible. Instead, realise the truth... there is no root password. Then you will see that it is 'sudo' that grants you access and not the root password. Look at https://help.ubuntu.com/community/RootSudo [01:12] but of course, you have all the power, be -careful- [01:12] so ubuntu doesnt use root as a user? [01:12] ok plugging in other monitors [01:13] you didn't read properly [01:13] tomreyn: yep. with type-c hub [01:13] there is root, but not access to root [01:13] having said that, sudo -i should get you a root shell [01:14] user217_: okay, i was just wondering about the nickname changes [01:16] ah that link explained it perfectly-- thanks tomreyn [01:16] so it seems i only have 2 monitors [01:16] the hdmi -> display port cord isnt registering on my monitor [01:17] all four connected now? [01:17] just the display port -> display port cord is working which has two [01:17] there's two display ports, 1 hdmi and one iphone looking port [01:18] i still have to get the adaptor for the iphone looking one, but the hdmi -> monitor one is not working [01:18] can somebody help with type-c hub ? [01:18] just the display port 2x -> monitor is working [01:19] !details | user217_ [01:19] user217_: Please elaborate; your question or issue may not seem clear or detailed enough for people to help you. Please give more detailed information; for example, we might need errors, steps, relevant configuration files, Ubuntu version, and hardware information. Use a !pastebin to avoid flooding the channel. [01:20] tomreyn: I cam use usb input but when I use vga input nothing happend [01:21] is there a command to type to see which version i would download if i download vim [01:21] celphi, apt show vim-nox for example [01:21] apt-cache policy vim? [01:21] celphi: there's the "ubuntu-drivers" PPA which can provide newer but not officially supported proprietary nvidia drivers. you could give this a try. but before you do that, i guess you'd want to install all pending updates and reboot. but jim should drive this. [01:22] I really appreciate it both of you- ive spent two days on this [01:23] apt-cache policy doesnt show me if it would be vim version 8.1 [01:23] well, he's got drivers, and his screens seem to work... how would he install the updates? [01:23] im trying to see if it would be 8.1 before installing it [01:24] jim: using apt, i guess? i think you had celphi hold back on apt upgrades before, no? [01:24] celphi: apt list vim-nox [01:24] I can almost always predict the score of a football game before it starts... [01:25] what will the SF vs KS be jim? [01:25] celphi, before it starts, 0 - 0 [01:25] lmao [01:25] saw I right? [01:25] yeah apt list vim-nox doesnt say version [01:26] as I said, apt show vim-nox [01:26] celphi: weird, it should have [01:27] tomreyn, just to make sure about the drivers, yes. he can choose either to back up, or to move on to installing the updates [01:27] https://usercontent.irccloud-cdn.com/file/uFABM6yw/1580002036.JPG [01:27] tomreyn, it will only show you if you have the package installed [01:27] nope [01:27] jim: oh ok, i forgot you had suggested taking backups. [01:28] celphi, you will install version 8.0 [01:28] celphi, how much disk space you have? [01:29] quadrathoch2: not really, no [01:29] 1 TB if i remember correctly [01:29] yeah df says 1tb [01:29] in one drive? [01:29] yes. and i also have another drive but it's weird looking [01:30] tomreyn, oops, tried to list a package that I accidently misspelled [01:30] ;) [01:30] https://usercontent.irccloud-cdn.com/file/hQ6tDjG3/1580002220.JPG [01:30] celphi: 1 TB HDD, 256 GB SSD [01:30] Looks like a chip but it’s another hard drive [01:30] or nvme rather [01:31] this is ram [01:31] Lmao oh ?! [01:31] Where the hell they put the drive then [01:31] dang, what the heck is it? [01:32] using xenial.... is tigervnc viewer available? [01:32] can the bot answer that question? [01:32] What kind of ram is this? [01:33] plastic ram? [01:33] Lmao [01:33] celphi: actually not ram, i guess. it's some proprietary storage apparently. "It features the ROG-exclusive DIMM.2 module with support for dual SSDs that can..." [01:33] I dont -even- know [01:33] it's an M.2 riser card [01:34] https://www.techpowerup.com/229448/asus-dimm-2-is-an-m-2-riser-card [01:34] so it's probably an ssd? [01:34] !info tigervnc-viewer bionic | dman777 [01:34] dman777: tigervnc-viewer (source: tigervnc): Virtual network computing client for X. In component universe, is optional. Version 1.7.0+dfsg-8ubuntu2 (bionic), package size 158 kB, installed size 460 kB [01:35] jim: maybe [01:35] I wish he had a spinning hd [01:35] another one that is [01:36] i do actually i saw it on bios [01:36] oh it's in the machine? [01:36] i think so but i think it's below the bottom case let me see [01:36] there should be stuff in /dev for it [01:37] ugh....on xenial though [01:37] ubuntu has weird tree [01:37] celphi, could you run: ls /dev/sd[a-z] [01:38] just /dev/sda [01:38] so i guess i dont [01:38] ok, so I guess that's a no [01:38] where are iptables stored at [01:39] used to seeing it in /etc/sysconfig/iptables [01:40] celphi, thing about iptables, it doesn't exist in hewer kernels... BUT there's a compatibility layer, when you make an iptables rule, the compatibility layer turns it into an nftables rule [01:40] newer not hewer [01:41] awe- that stinks [01:41] celphi: they are stored in kernel memory. if you are looking for a way to persist rules across reboots you can install iptables-persistent [01:42] there used to be a debian package that would calculate ipmasq firewalls [01:43] celphi, ok... so: [01:43] if you'd liek to post a lit of all disks / storages (incl. loop ones), this could help find your other storage: sudo fdisk -l 2>&1 | nc termbin.com 9999 [01:44] celphi, yeah, run that :) [01:44] nc will talk to termbin.com, and will print a url [01:45] oh i do have it sad1 and sad2 [01:45] sda* [01:46] sda1 has efi system 512m [01:46] and sda2 has linux filesysetm [01:46] so sda2 is mounted on /? [01:46] run: mount | grep sda2 [01:47] those are partitions on disk sda. [01:47] not two separate drives [01:47] oh ok [01:48] termbin.com/zylu [01:48] what are all these loops? [01:48] dunno [01:49] but your sda2 is the whole rest of your drive [01:49] k [01:49] the loop devices are snaps [01:49] so i guess i shuld put this ram back in then lol [01:49] !snap [01:49] Snaps are containerised software packages similar to flatpaks or appimage. For more info, see https://snapcraft.io [01:49] that much space will keep you happy for a -very- long time [01:49] :D [01:50] going to read this [01:50] do you want to continue with updates? [01:51] celphi, do you want to continue with updates? [01:51] oh i did the upgrade part [01:51] is there more? [01:51] is there dist-upgrade too? [01:51] let's find out... [01:51] there might be [01:52] should i try it? [01:52] try apt dist-upgrade [01:52] it will tell you what it wants to do [01:52] something about autoremove [01:52] that's it [01:53] what does it want to remove? [01:53] libllvm8 [01:53] says it's no longer required [01:53] ubuntu wiki is down... what is the end of life for xenial lts 16.04? [01:54] you can remove it if you want, by running sudo apt autoremove [01:54] celphi: the ssd is actually hot swappable from the front, behind a triangular cover. [01:54] !xenial | dman777 [01:54] dman777: Ubuntu 16.04 LTS (Xenial Xerus) was the 24th release of Ubuntu. Download at http://releases.ubuntu.com/16.04/ - Release Info: https://wiki.ubuntu.com/XenialXerus/ReleaseNotes [01:54] hot swapable? [01:54] i see the triangle cover [01:55] dman777: oh that doesn't say, sorry. but it's 5 years since release. and 16.04 was releases in 04/16 (thus the name) [01:55] https://usercontent.irccloud-cdn.com/file/URvXglvM/1580003718.JPG [01:55] tomreyn: the link gives internal server error [01:55] before you do that... if you've upgraded already, try rebooting, see what happens [01:55] tomreyn: oh..ok. thakns [01:55] https://usercontent.irccloud-cdn.com/file/aidV9vQG/1580003749.JPG [01:56] K [01:56] should i open my computer first and place this ssd in? [01:56] no [01:57] reboot first, see if it comes up... [01:57] do that now-ish, so I know [01:58] k [01:58] lol [01:58] purple screen of death [01:58] looks liek no ssd installed there [01:59] i used reboot command-- ill try turning computer off and see if any different result [01:59] ok, I need to take care of things irl for awhile [01:59] wait [02:00] crap [02:00] purple scrreen again [02:00] lmao [02:01] so it was either from me removing that package or the upgrade [02:01] does anyone use tightvnc or tigervnc on xenial for client? I can't seem to get ether one. I have xtightvncviewer but it doesn't have any options in the gui...not the same one I see on the tightvnc website [02:01] i also installed vim [02:01] celphi: which packages did you remove? [02:01] the one autoclean suggested for me to remove [02:01] the libllvm thing [02:01] yeah [02:02] oh ok, that's fine,. installing vim wont have caused it either. [02:02] so it was probably the upgrade [02:02] that's the only thing left [02:02] yes, it would seem so [02:02] i have to reinstall it again? [02:03] how am i going to be able to pinpoint the culprit in upgrade? [02:03] I wonder if you want to install an earlier verion [02:03] you could try getting more logs, as suggested earlier [02:03] !bootlog [02:03] To get a more verbose log of the boot process, remove "quiet" and "splash" from the kernel boot parameters and add "debug systemd.log_level=info". For info on editing kernel boot parameters, see https://wiki.ubuntu.com/Kernel/KernelBootParameters [02:03] ok ill try that [02:04] I'm out for awhile... these things won't wait [02:04] ok jim, ttyl [02:04] tomreyn: i tried that still just purple screen [02:04] thanks jim! [02:05] it's "debug systemd.log_level=info" after `ro` right? [02:05] celphi: yes [02:05] two spaces [02:05] yeah nada [02:05] celphi: one or more [02:06] try it in the recovery mode? [02:06] celphi: try dis_ucode_ldr [02:06] that's also a kernel command line option [02:06] ok restarting [02:07] am i doing these commands on ubutunu normal or the recovery one [02:07] recovery [02:07] oh i wasnt doing that [02:07] if that works we can try normal, too. [02:08] oh! the dis_ucode_ldr worked! [02:08] wth [02:08] lol [02:08] meh [02:08] dude you're like a miracle worker [02:09] dis_ucode_ldr disables cpu microcode updates, meaning you're bypassing online CPU updates [02:09] meaning the system gets no protection against some CPU vulnerabilities. [02:09] so that's not a great situation, but at least it boots [02:10] so can i now rollback the upgrade? [02:11] hmm, you could do this. but before you do we should try to understand better what the current state is. [02:11] ok [02:11] boot the main kernel option with the extra dis_ucode_ldr option now if you haven't [02:11] see if this works [02:12] what do you mean [02:12] oh the non-recovery one? [02:12] i did [02:13] yes, ok [02:13] please show the output of apt list intel-microcode [02:14] termbin.com/wsk7 [02:14] oh wait- didnt work [02:15] termbin.com/8jla [02:16] and: cat /proc/cpuinfo | grep -m1 ^microcode [02:16] 0xae [02:17]