[04:58] <DarwinElf> apparently Mozilla/Bugzilla created (without my permission) my launchpad.net account.  How do I login?
[05:00] <DarwinElf> it just takes me to an Ubuntu page that says my account already exists, but it doesn't work with my password that does work for Mozilla/Bugzilla (just verified that and copied & pasted it several times, typed it several times also)
[05:01] <DarwinElf> i hadn't planned to use the account but I'm trying *ubuntu for some things (like administering for average users) and now need to login to the forum a.s.a.p...
[05:05] <wgrant> DarwinElf: It's generally not a good idea to give a password from one site to another site. Have you tried a password reset?
[05:06] <DarwinElf> well, I didn't do it.  I have no idea how this works.  Which of the three sites that have my same account would I reset it on?
[05:07] <DarwinElf> i tried resetting it on the Ubuntu site, and it says my account doesn't exist... but on Mozilla/Bugzilla it does, and on Launchpad it does, which I confirmed by looking at my launchpad.net/~user and seeing my username there is linked with a bug I reported to Mozilla...
[05:07] <wgrant> They're not all one account.
[05:07] <wgrant> They are different accounts that might, for example, have the same email address.
[05:08] <wgrant> If you have an existing profile on Launchpad.net without a corresponding Ubuntu One account, create an Ubuntu one account with the same email address and we can link them up for you.
[05:08] <DarwinElf> they use some sort of OpenID now anyway, right?  I'd like to use that anyway, so they can be one account.  I'm not worried about that
[05:08] <DarwinElf> i just said it says I don't have an Ubuntu One account
[05:08] <wgrant> Then you'll need to create one.
[05:08] <wgrant> To log into Launchpad you need an Ubuntu One account.
[05:09] <DarwinElf> and i've never logged into launchpad.net ... but somehow they have an account for me there.  I thought if I login to Launchpad.net , then I can login to Ubuntu One?
[05:09] <DarwinElf> well I want to use my same username.  It says it already exists on Ubuntu One
[05:10] <DarwinElf> this is me: http://launchpad.net/~dchmelik
[05:10] <wgrant> Launchpad.net may in some cases have a profile without a corresponding Ubuntu One account, e.g. when comments have been imported from other bugtrackers.
[05:10] <wgrant> A Launchpad.net profile does not imply that you have an Ubuntu One account. They're related, but they're not the same account.
[05:11] <wgrant> But you need an Ubuntu One account to log into Launchpad.net.
[05:11] <DarwinElf> ok... is there any way to find out if the account that supposedly exists with the same username is mine on Ubuntu One or someone else maybe made one with the same name?  Maybe a few/couple other people on the Internet have in a case or two but it's a rare username...
[05:12] <DarwinElf> i also don't see why I couldn't just login with my Mozilla/Bugzilla account
[05:12] <wgrant> Why would you be able to log in with it?
[05:12] <DarwinElf> i meant to launchpad.net
[05:12] <wgrant> Sure
[05:12] <DarwinElf> i can at Mozilla/Bugzilla but not on Launchpad
[05:12] <wgrant> That's not immensely surprising, given that Mozilla's Bugzilla and Launchpad aren't the same service.
[05:13] <wgrant> Comments from other bugtrackers may in some cases be imported into Launchpad.
[05:13] <DarwinElf> oh...
[05:13] <DarwinElf> if an account got created for me it may even have some old email address I no longer can use (like that used to be free but now I'd have to pay)
[05:15] <wgrant> If you don't have an existing Ubuntu One account, create an Ubuntu One account with an email address that you have control over today. If it's not the same email address as the existing Launchpad profile with the username that you want, you won't be able to directly reuse the username, but if we can verify your identify then you may be able to change it over later.
[05:15] <DarwinElf> ok... so, I have a Launchpad account, but someone might have that account's name on Ubuntu One?
[05:15] <DarwinElf> i guess I'll create one in a minute, just don't want to end up with two unless someone can delete the extra one
[05:16] <wgrant> Account merges are trivial.
[05:17] <DarwinElf> i might've even logged into Ubuntu One months ago with some other random email I had because it said they'd send you marketing email...  Okay, I have to do some urgent tasks/errands but will see if this works in a while (probably creating one anyway)
[05:19] <wgrant> DarwinElf: Ubuntu One doesn't send marketing email.
[05:34] <DarwinElf> i'll quote the statement on that from their terms/privacy page
[05:34] <DarwinElf> their's or Canonical's, which is all shown when you sign up.  You might be surprised
[05:35] <DarwinElf> '[...] What do we do with your personal data: We may use your information in the following ways: [...] To market our products or services to you'-- https://ubuntu.com/legal/data-privacy .
[05:35] <DarwinElf> i see you can also unsubscribe.  Most of these terms/privacy pages are in way too long legalese so people sometimes don't get to seeing every exception like that
[05:38] <wgrant> Ubuntu simplified its legalese to the single privacy policy a few years back, and unfortunately because parts of ubuntu.com are explicitly for marketing the general policy does permit that.
[05:38] <wgrant> But, in practice, Ubuntu One data is never used for marketing purposes.
[05:39] <wgrant> There was one occasion where a few hundred Launchpad email addresses of Ubuntu Developers were used for marketing back in 2009, but that hasn't recurred.
[05:39] <DarwinElf> ok.  I signed up with same email I have on Mozilla/Bugzilla, so I guess Launchpad or Ubuntu One should be able to combine my accounts and see if someone else has the same username on the other site
[05:40] <DarwinElf> looks like that's being automated by a page it took me to
[05:40] <wgrant> If it's a simple case, yeah, fingers crossed. If not, I may need to manually poke a couple of bits.
[05:41] <DarwinElf> oh, wait... Launchpad didn't update my email address after I updated it in Mozilla/Bugzilla... you have an extremely old email address I had that used to be free, but now is commercial... so I can't login to that one again unless I pay.  They may have even deleted it after many years...
[05:42] <DarwinElf> is there any way to reload in the correct one from Mozilla/Bugzilla?
[05:43] <wgrant> That's not really possible. But if you can PM me with the email address on that account, I can free up the username for you.
[05:43] <DarwinElf> ok...
[05:44] <DarwinElf> thanks; done
[05:45] <wgrant> DarwinElf: You should be able to rename your account on login.ubuntu.com now
[05:45] <wgrant> To dchmelik
[05:45] <DarwinElf> ok...
[05:47] <DarwinElf> it said I have to change it on Launchpad... I'll see how...
[05:48] <wgrant> Ah right.
[05:48] <wgrant> https://launchpad.net/~/+edit
[05:48] <wgrant> Second field
[05:49] <DarwinElf> I guess it's finished... thanks!  Well, except it seemed to have deleted my record of bug reports sent to Mozilla/Bugzilla ;(
[05:49] <DarwinElf> or maybe on different page...
[05:49] <wgrant> It's on a different page.
[05:49] <DarwinElf> yeah, nothing listed anymore on reported bugs...
[05:49] <wgrant> If you can't prove that you own the old email address, we can't merge the accounts.
[05:50] <DarwinElf> i can prove it in that it's changed on Mozilla, right?
[05:51] <DarwinElf> they have records that bugs were reported in an account using one email, then when the same account changed email
[05:52] <DarwinElf> really, it should've automatically been updated because of being linked to bugzilla.mozilla.org
[05:52] <wgrant> I mean, there are a great many things that are technically possible.
[05:53] <wgrant> I'm not sure Mozilla's Bugzilla will readily disclose users' email addresses nowadays
[05:53] <wgrant> So it's difficult to verify that the email address has changed there.
[05:53] <DarwinElf> the thing is, the bug was listed on launchpad/~dchmelik .  Now I already have that account but it's no longer listed... so the issue doesn't seem to be merging the account, since I already have it.  I'm confused
[05:53] <DarwinElf> if it comes to it, I'll pay to get my old email address for a month if I still can
[05:54] <DarwinElf> i didn't realize I'd actually get my account but then just the bug report would be deleted...
[05:54] <wgrant> You don't have that account -- you have that username.
[05:55] <wgrant> As you've seen, usernames can change, and that's what I did to the old account with the email address that you no longer control.
[05:55] <wgrant> To free it up for your new account.
[05:55] <DarwinElf> i'm not sure what that means; this is all very confusing
[05:56] <DarwinElf> here's my old bug report and if anyone was able to message me here I'd reply: https://bugzilla.mozilla.org/show_bug.cgi?id=520151#c18
[05:56] <wgrant> When Mozilla's Bugzilla and Launchpad exchanged comments on that bug, Launchpad created a profile based on your identity in Mozilla's Bugzilla, with the identifier being your email address, and reusing your Bugzilla username since that username was available in Launchpad.
[05:56] <DarwinElf> that's what was listed until a few minutes ago on launchpad.net/~dchmelik .  If that's not believable enough, I'll just pay for the old email
[05:57] <wgrant> If you really care that much about getting that one bug reference moved over, that's the easiest path. But it seems like a lot of effort.
[05:58] <DarwinElf> i do care.  Is there any other path, not as easy?  Because it seems this email provider may no longer be in service
[05:59] <wgrant> To log into Launchpad, you needed an Ubuntu One account. When you created the Ubuntu One account, you created it with a different email address, so when you used that to log into Launchpad, Launchpad had no way to know you were the same person as the profile it saw in Mozilla's Bugzilla. So it created a new one, with a new username. When this occurs, there are two common paths: if the user still controls
[05:59] <wgrant> the old email address, we or they can merge the accounts; otherwise, we can rename the automatic profile away so the user's real account can have their preferred username.
[05:59] <wgrant> If you can prove somehow that the Bugzilla account is yours, or otherwise prove that you owned the old account, we can probably arrange that.
[06:01] <DarwinElf> i'm researching if the hipplanet email (hip.mail.everyone.net / mail.everyone.net  everyone.net ) is still usable from their main domain (the subdomains disappeared)... though I am logged into my Bugzilla account right now, where I linked the bug (above) that Launchpad.net copied in...
[06:02] <DarwinElf> well, the *.mail.everyone.net didn't disappear as much as it's now just all broken, an almost-blank error page
[06:06] <DarwinElf> i don't know if any Launchpad people are able to message people on bugzilla.mozilla.org or if I can send you a message there with my bugzilla.mozilla.org account, but I did think of a way to prove it.  I can change my bugzilla.mozilla.org profile image to any image someone here sends me (though I don't think DCC works for me in IRC after I switched from dialup to behind a router, even though I was able to forwards ports 1024 - 5000)
[06:08] <wgrant> Slightly annoying there's no bio field that you can quickly drop some text in.
[06:09] <DarwinElf> oh... and I would've done that
[06:09] <DarwinElf> one thing though, if all the sites use Gravatar, I already have the same avatar or could change it myself to one I show you privately, or something
[06:10] <DarwinElf> okay, theoretically I could've downloaded that, if the issue is people are thinking I took over my own Bugzilla account
[06:10] <DarwinElf> i just joined their channel here to ask what could be done
[06:10] <wgrant> So one alternative would be to quickly update your displayname for a minute, I guess.
[06:10] <wgrant> Er
[06:10] <wgrant> Though that doesn't show the new email address, does it
[06:10] <DarwinElf> it's not just the bug report, but Launchpad.net sounds useful if I have a record of things on different sites
[06:10] <wgrant> Ah!
[06:11] <wgrant> The Gravatar link will work, actually, won't it
[06:11] <DarwinElf> not unless it lets you change it to that, but I thought the old email address is the issue?
[06:11] <DarwinElf> it should
[06:11] <wgrant> er yeah
[06:11] <wgrant> Sorry, multitasking, forgot the direction
[06:11] <wgrant> The Gravatar link tells us the new address, not the old one
[06:11] <DarwinElf> oh...
[06:12] <wgrant> Anyway, if you're comfortable updating your displayname for a sec, let me know when you've done it
[06:12] <DarwinElf> and of course I deleted the new one
[06:12] <wgrant> Oh huh
[06:12] <DarwinElf> is that what they call 'real name?'
[06:12] <wgrant> Nevermind, apparently once I'm logged in I can see your address
[06:12] <DarwinElf> i meant I deleted the old one from Gravatar, but that's irrelevant now...
[06:12] <DarwinElf> oh...
[06:13] <wgrant> Anonymous users can't, but anyone logged in can
[06:13]  * wgrant pushes some buttons
[06:15] <wgrant> https://bugs.launchpad.net/~dchmelik
[06:15] <DarwinElf> i guess that solves it then?  I thought I'd had two or three accounts on Mozilla Bugzilla but luckily I either updated my email address each time or they combined them all
[06:16] <DarwinElf> awesome.  One thing I'm confused about though, I'm sure I wrote 10 or 20+ bug reports/comments on Bugzilla over the years... I guess not all necessarily are copied over?
[06:16] <DarwinElf> oh, a lot were for Thunderbird, which I guess now is separate
[06:16] <wgrant> DarwinElf: Launchpad and Mozilla Bugzilla only exchange comments when users link the bugs on each side
[06:17] <wgrant> So unless the same bug has been filed on both sides, and a link created, none of the comments will appear
[06:17] <DarwinElf> hmm...
[06:17] <wgrant> They're not the same bugtracker, they just have the ability to share some information when users link bugs on either side.
[06:17] <DarwinElf> i don't think I'd ever signed up to Launchpad until today though... I thought Mozilla did it for me...
[06:18] <wgrant> When another Launchpad user linked their Launchpad bug to a Mozilla Bugzilla bug, bug comment federation took place. As part of this federation with Mozilla Bugzilla, a placeholder profile was created on Launchpad to which the federated comments were attributed.
[06:19] <DarwinElf> aha...
[06:20] <DarwinElf> well thanks for taking care of all that; hope it hadn't been too much trouble.  This seems like a useful site to keep track of one's such activity reporting/commenting stuff on Free/Libre/Opensource Software (FLOSS)...
[06:21] <wgrant> No worries, glad it was able to be sorted out.
[06:21] <wgrant> Let us know if anything else needs fixing.
[06:24] <DarwinElf> hmm... I'm filling out my profile and there's a section if I signed the Ubuntu Code of Conduct... is that primarily that programmers/developers in that project are required to sign it but others don't have to, though in online places they are expected to follow many/most/all the same rules?
[06:26] <wgrant> DarwinElf: Everyone in the Ubuntu community is expected to abide by it, but signatures are only enforced for those more deeply involved.
[06:26] <DarwinElf> ok
[06:27] <DarwinElf> i'm not planning to go against it.  In general I agree with the points, but more than that, I support USA's Constitution first amendment of almost absolute freedom of speech... just in public online areas allowing it to that level usually doesn't work out well
[06:40] <DarwinElf> LoL, had to update my email address on all three sites... hoping there's an option in the future to have launchpad.net do them all at once, or maybe the associated sites are more independent...
[06:40] <DarwinElf> even the one I still had on bugzilla.mozilla.net was old, even though I still use it