| === brainwash_ is now known as brainwash | ||
| === brainwash_ is now known as brainwash | ||
| === finstern1s is now known as finsternis | ||
| gottago_nostalgi | hi | 19:21 |
|---|---|---|
| xubuntu67i | Hey, I've got a dumb request - can anyone send me a screenshot of the last page that you go through before Xubuntu starts installing from a LiveUSB? I stupidly hit next and started the installation without double-checking what I wrote on that page. | 22:31 |
| xubuntu67i | It's the one where you set the computer's name. | 22:32 |
| xubuntu39w | Hello everyone, total (x)ubuntu noob here. I've installed it just an hour ago, switching from evil windows 10 to xubuntu, and it's all good except one thing: it doesn't detect the HDD I plugged onto the pc with the usual USB-SATA wire. I have all my stuff on that hard disk, anyone could be of any help? Thanks in advance | 23:08 |
| gnrp | xubuntu39w: when you do `dmesg`, what are the last few lines (after connecting it)? | 23:11 |
| gnrp | paste it somewhere | 23:11 |
| gnrp | !paste | 23:12 |
| ubottu | For posting multi-line texts into the channel, please use https://paste.ubuntu.com | To post !screenshots use https://imgur.com/ !pastebinit to paste directly from command line | Make sure you give us the URL for your paste - see also the channel topic. | 23:12 |
| xubuntu39w | @gnrp here! https://paste.ubuntu.com/p/bvRNtHyzhB/ | 23:15 |
| xubuntu39w | (there's ALOT of stuff, if more is needed I can paste it) | 23:15 |
| gnrp | xubuntu39w: That's the last few lines only, but really the last few ones? | 23:16 |
| gnrp | so your computer deos not even see a USB device. Are you sure teh HDD is spinning up and that there's not power missing? | 23:16 |
| xubuntu39w | @gnrp Yes, from the terminal. I also plugged the charger into the sata jack, with its blue light on, but it doesn't seem to spin or give any sign of life | 23:17 |
| xubuntu39w | Note that that procedure allowed me to visualize the contents of the hdd on windows, if it's the powering the main concern | 23:18 |
| gnrp | hm. Can you try to reverse the procedure? Like plugging in AC first, then USB, and the other way round? | 23:26 |
| xubuntu39w | Let's see | 23:26 |
| xubuntu39w | Unfortunately nothing changed | 23:28 |
| gnrp | then I am also clueless, sorry. Maybe stay around in this channel for a while and somebody else will show up and say something | 23:29 |
| xubuntu39w | Thank you for your time anyway! | 23:30 |
| gnrp | but for now I would say it is a deeper hardware thing - the device does not even show up | 23:30 |
| gnrp | one more thing: | 23:30 |
| gnrp | after you re-plugged the hard drive, can you please paste the output of `dmesg` again? | 23:30 |
| gnrp | and also the output of `lsusb`? | 23:30 |
| xubuntu39w | ok | 23:30 |
| xubuntu39w | here is dmesg https://paste.ubuntu.com/p/dkFH5CZJqx/ | 23:32 |
| xubuntu39w | and lsusb https://paste.ubuntu.com/p/C3Dhhn7ph2/ | 23:33 |
| xubuntu39w | I don't know anything but judging from the second one the hdd doesn't even show up | 23:33 |
| gnrp | I suspect it is an older computer? | 23:34 |
| gnrp | ah, lol, I can look it up myself | 23:34 |
| xubuntu39w | Yeah it's one of those compact pcs | 23:34 |
| gnrp | ah, and maybe do not look here for help. This does not seem to be a Xubuntu issue, but a general thing. Go to #ubuntu | 23:35 |
| xubuntu39w | ok, thank you! | 23:35 |
| gnrp | and btw, no clue where you are from, but my impression is also that #xubuntu is pretty European. I.e., most of the people are sleeping right now... | 23:35 |
| xubuntu39w | Yeah it's midnight lol | 23:36 |
| gnrp | oh, and btw, did you maybe try another usb port? | 23:37 |
| gnrp | that could be one more thing to try. But I really suspect some hardware issue rather than software. Linux should at least complain rather than not seeing *nothing* at all | 23:37 |
| xubuntu39w | Yeah, all of them haha | 23:37 |
| xubuntu39w | it's just weird that it could be an hardware issue since before, with windows, it used to work | 23:38 |
| === monkeystance_ is now known as monkeystance | ||
| xubuntu39w | oh right, I'll try with another hdd since I've got two | 23:40 |
| xubuntu39w | and I should mention that I ripped em off of dead computers lol | 23:40 |
| gnrp | hehe | 23:40 |
| xubuntu39w | (should raise suspicions, but they used to work, i'll see tho) | 23:40 |
| xubuntu39w | usually when you plug in some external drive where does it show up? on the desktop? | 23:42 |
| xubuntu39w | ok, the second hdd seems to spin and make noise | 23:43 |
| gnrp | lol, that's already much better | 23:44 |
| gnrp | when you start the file manager | 23:44 |
| gnrp | there would be the option to mount it | 23:44 |
| gnrp | don't know if the standard xubuntu configuration would show them on the desktop already | 23:44 |
| xubuntu39w | hm, it's already set to show external stuff, I got it to show hidden files just in case, but nothing | 23:47 |
| gnrp | hm, what do you mean? You have it mounted? | 23:49 |
| gnrp | so you see it in the file manager? | 23:49 |
| xubuntu39w | nope and nope | 23:49 |
| gnrp | paste then please dmesg again | 23:49 |
| xubuntu39w | kk | 23:49 |
| xubuntu39w | !paste | 23:49 |
| ubottu | For posting multi-line texts into the channel, please use https://paste.ubuntu.com | To post !screenshots use https://imgur.com/ !pastebinit to paste directly from command line | Make sure you give us the URL for your paste - see also the channel topic. | 23:49 |
| xubuntu39w | https://paste.ubuntu.com/p/7sJCs4h5jc/ | 23:51 |
| xubuntu39w | if it's worth mentioning, it detect a normal USB i just plugged in | 23:51 |
| xubuntu39w | just not the hdds | 23:52 |
| gnrp | please show a dmesg from that then (when the usb drive is plugged in) and also a lsusb | 23:52 |
| gnrp | when you also have the hdd connected | 23:52 |
| xubuntu39w | ok, so this is the dmesg with only the usb (only last lines, if you need it all I can paste it) https://paste.ubuntu.com/p/7Jq3jwS6pm/ | 23:54 |
| xubuntu39w | and the second one https://paste.ubuntu.com/p/b5BCMj5mQH/ | 23:55 |
| gnrp | hm, ok. I cannot help with that, I'm sorry | 23:56 |
| gnrp | so you can clearly see the USB drive there, but the HDD doesn't leave a single clue | 23:56 |
| xubuntu39w | yeah it's weird, I don't know anything about that but maybe it has to do with the fat42something or nfts (or how is it called), I'll keep looking on the web | 23:57 |
| xubuntu39w | thank you again kind stranger! | 23:57 |
| gnrp | no, it has nothing to do with the filesystem | 23:57 |
| gnrp | I mean, that would be the second thing that might require debugging | 23:57 |
| gnrp | for now the whole device is just "invisible". If it was a filesystem issue, you would at least see the hard drive showing up in dmesg and lsusb | 23:58 |
| xubuntu39w | maybe it's because it's partitioned for windows? are things partitioned 'for things' at all? lol i'm lost | 23:58 |
| xubuntu39w | I see | 23:58 |
| gnrp | no, the partitioning is also not an issue | 23:58 |
| gnrp | then you would see a weird partitioning or some errors (linux numbers partitions, so sda1 is the first partition etc.). But you would still see the hardware | 23:59 |
| xubuntu39w | hm | 23:59 |
| gnrp | I suppose it is no issue with whatever is *on* the hard drive, but it is deeper down the line, somewhere on USB level | 23:59 |
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