=== brainwash_ is now known as brainwash === brainwash_ is now known as brainwash === finstern1s is now known as finsternis [19:21] hi [22:31] Hey, I've got a dumb request - can anyone send me a screenshot of the last page that you go through before Xubuntu starts installing from a LiveUSB? I stupidly hit next and started the installation without double-checking what I wrote on that page. [22:32] It's the one where you set the computer's name. [23:08] Hello everyone, total (x)ubuntu noob here. I've installed it just an hour ago, switching from evil windows 10 to xubuntu, and it's all good except one thing: it doesn't detect the HDD I plugged onto the pc with the usual USB-SATA wire. I have all my stuff on that hard disk, anyone could be of any help? Thanks in advance [23:11] xubuntu39w: when you do `dmesg`, what are the last few lines (after connecting it)? [23:11] paste it somewhere [23:12] !paste [23:12] For posting multi-line texts into the channel, please use https://paste.ubuntu.com | To post !screenshots use https://imgur.com/ !pastebinit to paste directly from command line | Make sure you give us the URL for your paste - see also the channel topic. [23:15] @gnrp here! https://paste.ubuntu.com/p/bvRNtHyzhB/ [23:15] (there's ALOT of stuff, if more is needed I can paste it) [23:16] xubuntu39w: That's the last few lines only, but really the last few ones? [23:16] so your computer deos not even see a USB device. Are you sure teh HDD is spinning up and that there's not power missing? [23:17] @gnrp Yes, from the terminal. I also plugged the charger into the sata jack, with its blue light on, but it doesn't seem to spin or give any sign of life [23:18] Note that that procedure allowed me to visualize the contents of the hdd on windows, if it's the powering the main concern [23:26] hm. Can you try to reverse the procedure? Like plugging in AC first, then USB, and the other way round? [23:26] Let's see [23:28] Unfortunately nothing changed [23:29] then I am also clueless, sorry. Maybe stay around in this channel for a while and somebody else will show up and say something [23:30] Thank you for your time anyway! [23:30] but for now I would say it is a deeper hardware thing - the device does not even show up [23:30] one more thing: [23:30] after you re-plugged the hard drive, can you please paste the output of `dmesg` again? [23:30] and also the output of `lsusb`? [23:30] ok [23:32] here is dmesg https://paste.ubuntu.com/p/dkFH5CZJqx/ [23:33] and lsusb https://paste.ubuntu.com/p/C3Dhhn7ph2/ [23:33] I don't know anything but judging from the second one the hdd doesn't even show up [23:34] I suspect it is an older computer? [23:34] ah, lol, I can look it up myself [23:34] Yeah it's one of those compact pcs [23:35] ah, and maybe do not look here for help. This does not seem to be a Xubuntu issue, but a general thing. Go to #ubuntu [23:35] ok, thank you! [23:35] and btw, no clue where you are from, but my impression is also that #xubuntu is pretty European. I.e., most of the people are sleeping right now... [23:36] Yeah it's midnight lol [23:37] oh, and btw, did you maybe try another usb port? [23:37] that could be one more thing to try. But I really suspect some hardware issue rather than software. Linux should at least complain rather than not seeing *nothing* at all [23:37] Yeah, all of them haha [23:38] it's just weird that it could be an hardware issue since before, with windows, it used to work === monkeystance_ is now known as monkeystance [23:40] oh right, I'll try with another hdd since I've got two [23:40] and I should mention that I ripped em off of dead computers lol [23:40] hehe [23:40] (should raise suspicions, but they used to work, i'll see tho) [23:42] usually when you plug in some external drive where does it show up? on the desktop? [23:43] ok, the second hdd seems to spin and make noise [23:44] lol, that's already much better [23:44] when you start the file manager [23:44] there would be the option to mount it [23:44] don't know if the standard xubuntu configuration would show them on the desktop already [23:47] hm, it's already set to show external stuff, I got it to show hidden files just in case, but nothing [23:49] hm, what do you mean? You have it mounted? [23:49] so you see it in the file manager? [23:49] nope and nope [23:49] paste then please dmesg again [23:49] kk [23:49] !paste [23:49] For posting multi-line texts into the channel, please use https://paste.ubuntu.com | To post !screenshots use https://imgur.com/ !pastebinit to paste directly from command line | Make sure you give us the URL for your paste - see also the channel topic. [23:51] https://paste.ubuntu.com/p/7sJCs4h5jc/ [23:51] if it's worth mentioning, it detect a normal USB i just plugged in [23:52] just not the hdds [23:52] please show a dmesg from that then (when the usb drive is plugged in) and also a lsusb [23:52] when you also have the hdd connected [23:54] ok, so this is the dmesg with only the usb (only last lines, if you need it all I can paste it) https://paste.ubuntu.com/p/7Jq3jwS6pm/ [23:55] and the second one https://paste.ubuntu.com/p/b5BCMj5mQH/ [23:56] hm, ok. I cannot help with that, I'm sorry [23:56] so you can clearly see the USB drive there, but the HDD doesn't leave a single clue [23:57] yeah it's weird, I don't know anything about that but maybe it has to do with the fat42something or nfts (or how is it called), I'll keep looking on the web [23:57] thank you again kind stranger! [23:57] no, it has nothing to do with the filesystem [23:57] I mean, that would be the second thing that might require debugging [23:58] for now the whole device is just "invisible". If it was a filesystem issue, you would at least see the hard drive showing up in dmesg and lsusb [23:58] maybe it's because it's partitioned for windows? are things partitioned 'for things' at all? lol i'm lost [23:58] I see [23:58] no, the partitioning is also not an issue [23:59] then you would see a weird partitioning or some errors (linux numbers partitions, so sda1 is the first partition etc.). But you would still see the hardware [23:59] hm [23:59] I suppose it is no issue with whatever is *on* the hard drive, but it is deeper down the line, somewhere on USB level