[19:21] <gottago_nostalgi> hi
[22:31] <xubuntu67i> Hey, I've got a dumb request - can anyone send me a screenshot of the last page that you go through before Xubuntu starts installing from a LiveUSB? I stupidly hit next and started the installation without double-checking what I wrote on that page.
[22:32] <xubuntu67i> It's the one where you set the computer's name.
[23:08] <xubuntu39w> Hello everyone, total (x)ubuntu noob here. I've installed it just an hour ago, switching from evil windows 10 to xubuntu, and it's all good except one thing: it doesn't detect the HDD I plugged onto the pc with the usual USB-SATA wire. I have all my stuff on that hard disk, anyone could be of any help? Thanks in advance
[23:11] <gnrp> xubuntu39w: when you do `dmesg`, what are the last few lines (after connecting it)?
[23:11] <gnrp> paste it somewhere
[23:12] <gnrp> !paste
[23:15] <xubuntu39w> @gnrp here! https://paste.ubuntu.com/p/bvRNtHyzhB/
[23:15] <xubuntu39w> (there's ALOT of stuff, if more is needed I can paste it)
[23:16] <gnrp> xubuntu39w: That's the last few lines only, but really the last few ones?
[23:16] <gnrp> so your computer deos not even see a USB device. Are you sure teh HDD is spinning up and that there's not power missing?
[23:17] <xubuntu39w> @gnrp Yes, from the terminal. I also plugged the charger into the sata jack, with its blue light on, but it doesn't seem to spin or give any sign of life
[23:18] <xubuntu39w> Note that that procedure allowed me to visualize the contents of the hdd on windows, if it's the powering the main concern
[23:26] <gnrp> hm. Can you try to reverse the procedure? Like plugging in AC first, then USB, and the other way round?
[23:26] <xubuntu39w> Let's see
[23:28] <xubuntu39w> Unfortunately nothing changed
[23:29] <gnrp> then I am also clueless, sorry. Maybe stay around in this channel for a while and somebody else will show up and say something
[23:30] <xubuntu39w> Thank you for your time anyway!
[23:30] <gnrp> but for now I would say it is a deeper hardware thing - the device does not even show up
[23:30] <gnrp> one more thing:
[23:30] <gnrp> after you re-plugged the hard drive, can you please paste the output of `dmesg` again?
[23:30] <gnrp> and also the output of `lsusb`?
[23:30] <xubuntu39w> ok
[23:32] <xubuntu39w> here is dmesg https://paste.ubuntu.com/p/dkFH5CZJqx/
[23:33] <xubuntu39w> and lsusb https://paste.ubuntu.com/p/C3Dhhn7ph2/
[23:33] <xubuntu39w> I don't know anything but judging from the second one the hdd doesn't even show up
[23:34] <gnrp> I suspect it is an older computer?
[23:34] <gnrp> ah, lol, I can look it up myself
[23:34] <xubuntu39w> Yeah it's one of those compact pcs
[23:35] <gnrp> ah, and maybe do not look here for help. This does not seem to be a Xubuntu issue, but a general thing. Go to #ubuntu
[23:35] <xubuntu39w> ok, thank you!
[23:35] <gnrp> and btw, no clue where you are from, but my impression is also that #xubuntu is pretty European. I.e., most of the people are sleeping right now...
[23:36] <xubuntu39w> Yeah it's midnight lol
[23:37] <gnrp> oh, and btw, did you maybe try another usb port?
[23:37] <gnrp> that could be one more thing to try. But I really suspect some hardware issue rather than software. Linux should at least complain rather than not seeing *nothing* at all
[23:37] <xubuntu39w> Yeah, all of them haha
[23:38] <xubuntu39w> it's just weird that it could be an hardware issue since before, with windows, it used to work
[23:40] <xubuntu39w> oh right, I'll try with another hdd since I've got two
[23:40] <xubuntu39w> and I should mention that I ripped em off of dead computers lol
[23:40] <gnrp> hehe
[23:40] <xubuntu39w> (should raise suspicions, but they used to work, i'll see tho)
[23:42] <xubuntu39w> usually when you plug in some external drive where does it show up? on the desktop?
[23:43] <xubuntu39w> ok, the second hdd seems to spin and make noise
[23:44] <gnrp> lol, that's already much better
[23:44] <gnrp> when you start the file manager
[23:44] <gnrp> there would be the option to mount it
[23:44] <gnrp> don't know if the standard xubuntu configuration would show them on the desktop already
[23:47] <xubuntu39w> hm, it's already set to show external stuff, I got it to show hidden files just in case, but nothing
[23:49] <gnrp> hm, what do you mean? You have it mounted?
[23:49] <gnrp> so you see it in the file manager?
[23:49] <xubuntu39w> nope and nope
[23:49] <gnrp> paste then please dmesg again
[23:49] <xubuntu39w> kk
[23:49] <xubuntu39w> !paste
[23:51] <xubuntu39w> https://paste.ubuntu.com/p/7sJCs4h5jc/
[23:51] <xubuntu39w> if it's worth mentioning, it detect a normal USB i just plugged in
[23:52] <xubuntu39w> just not the hdds
[23:52] <gnrp> please show a dmesg from that then (when the usb drive is plugged in) and also a lsusb
[23:52] <gnrp> when you also have the hdd connected
[23:54] <xubuntu39w> ok, so this is the dmesg with only the usb (only last lines, if you need it all I can paste it) https://paste.ubuntu.com/p/7Jq3jwS6pm/
[23:55] <xubuntu39w> and the second one https://paste.ubuntu.com/p/b5BCMj5mQH/
[23:56] <gnrp> hm, ok. I cannot help with that, I'm sorry
[23:56] <gnrp> so you can clearly see the USB drive there, but the HDD doesn't leave a single clue
[23:57] <xubuntu39w> yeah it's weird, I don't know anything about that but maybe it has to do with the fat42something or nfts (or how is it called), I'll keep looking on the web
[23:57] <xubuntu39w> thank you again kind stranger!
[23:57] <gnrp> no, it has nothing to do with the filesystem
[23:57] <gnrp> I mean, that would be the second thing that might require debugging
[23:58] <gnrp> for now the whole device is just "invisible". If it was a filesystem issue, you would at least see the hard drive showing up in dmesg and lsusb
[23:58] <xubuntu39w> maybe it's because it's partitioned for windows? are things partitioned 'for things' at all? lol i'm lost
[23:58] <xubuntu39w> I see
[23:58] <gnrp> no, the partitioning is also not an issue
[23:59] <gnrp> then you would see a weird partitioning or some errors (linux numbers partitions, so sda1 is the first partition etc.). But you would still see the hardware
[23:59] <xubuntu39w> hm
[23:59] <gnrp> I suppose it is no issue with whatever is *on* the hard drive, but it is deeper down the line, somewhere on USB level