[01:24] <DirtyEar> Hi. I have UbuntuStudio 19.10 and my mixer is the Behringer XR18 X-Air. I just update the software, then restart, and now there is no sound out of my mixer, any help?
[01:49] <Eickmeyer> DirtyEar: Make sure Jack is running and that the XR18 is the master device.
[01:49] <Eickmeyer> And that your playback is properly routed.
[01:51] <DirtyEar> Eickmeyer Hi. THanks for answer. I used to use jack just to record, but to listen to music with YouTube I never start jack
[01:51] <DirtyEar> I think I always use pulseaudio or something like that
[01:51] <Eickmeyer> DirtyEar: When using a professional audio device such as the XR18, that's a very bad idea.
[01:51] <Eickmeyer> I'd never use pulseaudio.
[01:52] <DirtyEar> Eickmeyer: What do you recommended?
[01:52] <Eickmeyer> If you want to do that, you need to make sure the device is selected as your pulse output. Check pavucontrol.
[01:52] <DirtyEar> I am very novice with linux
[01:52] <Eickmeyer> Using Ubuntu Studio Controls, you can click on Pulse Control, which should open that.
[01:52] <DirtyEar> Ok, but when I turn on jack, does not sound anything from youtube
[01:53] <Eickmeyer> That's because you don't have pulse routed to a channel on your mixer.
[01:53] <Eickmeyer> You'd need to have a pulse bridge.
[01:53] <Eickmeyer> Otherwise pulseaudio is going to select a ton of channels to route to.
[01:53] <Eickmeyer> I had that happen during a live performance once accidentally (on an X32), it did not go well.
[01:54] <Eickmeyer> I made it a rule to always use Jack when connecting to something that had more than two channels.
[01:55] <DirtyEar> I want to follow your advice. May you help to me to configure it in that way?
[01:55] <DirtyEar> I cannot see StudioUbuntu Controls
[01:56] <Eickmeyer> !ubuntustudio-controls | DirtyEar
[01:56] <Eickmeyer> How have you been starting Jack?
[01:57] <DirtyEar> Eickmeyer: I run qjackctl and all ins and outs I configure from here
[01:57] <Eickmeyer> We don't support using qjackctl anymore.
[01:57] <Eickmeyer> Ubuntu Studio Controls was created to make it easier.
[01:58] <Eickmeyer> It's nearly impossible to get pulse and jack running at the same time. With Ubuntu Studio Controls, Pulseaudio shows up as a device recognized by Jack.
[01:59] <Eickmeyer> It does it automatically.
[01:59] <DirtyEar> Eickmeyer Ok I am trying to install it
[01:59] <Eickmeyer> What version are you using?
[01:59] <Eickmeyer> Of Ubuntu Studio?
[01:59] <Eickmeyer> !yy.mm
[01:59] <DirtyEar> UbuntuStudio 19.10
[01:59] <Eickmeyer> Then it should already be installed.
[02:00] <DirtyEar> I found a configuration button but not the Ubuntustudio controls
[02:00] <Eickmeyer> How did you install Ubuntu Studio 19.10?
[02:01] <DirtyEar> With and USB
[02:01] <DirtyEar> With an USB
[02:01] <Eickmeyer> Ok, so clean install?
[02:02] <DirtyEar> I lost my pc and I have to buy this one. I put all my saved money on it and it has w10 already install
[02:02] <Eickmeyer> BTW, it's three words: Ubuntu Studio Controls (Ubuntu Studio is two words).
[02:02] <Eickmeyer> That doesn't answer my question.
[02:02] <Eickmeyer> Actually, it kinda does.
[02:02] <DirtyEar> Yes clean, I guess
[02:03] <Eickmeyer> Ubuntu Studio Controls should be in the Whisker (start) menu.
[02:03] <Eickmeyer> Like, one of the first things.
[02:03] <Eickmeyer> If it's not, then you did something during install.
[02:03] <DirtyEar> I have 2 hard disks and I Installed ubuntu in the same I have ubuntuStudio
[02:03] <Eickmeyer> Ok, that's fine.
[02:04] <Eickmeyer> During install, did you un-check any of the items? Like, did you uncheck any of the art, photography, or video packages?
[02:04] <DirtyEar> I already installed Ubuntu Studio Controls
[02:04] <Eickmeyer> Still, I need to know if you unchecked anything. Your entire installation might have issues.
[02:05] <DirtyEar> Eickmeyer: I do not remember to click on something, but I have beed trying a lot of things in order to install some plugins like roomy and others. Maybe I delete it
[02:06] <Eickmeyer> Read the second bullet point here: https://wiki.ubuntu.com/EoanErmine/ReleaseNotes/UbuntuStudio#Known_Problems
[02:07] <Eickmeyer> Unfortunately, that same problem has been known to uninstall theming and the entire desktop configuration.
[02:07] <DirtyEar> I have the Ubuntu Studio Controls open, and it has a bos where it put USB devide that should be master and says No Usb Master and there ir no options to choose there
[02:07] <Eickmeyer> Your installation might be incomplete.
[02:08] <Eickmeyer> You need to stop Jack before running Ubuntu Studio Controls so that it can start it. You also need to log out/in.
[02:08] <DirtyEar> But I was working normal, then only thing I did was to upgrade my Ubuntu
[02:08] <DirtyEar> Update
[02:08] <Eickmeyer> Ok, but you can't run pulse and jack at the same time without this.
[02:09] <Eickmeyer> You wanted me to walk you through that.
[02:09] <DirtyEar> Yes. I really need help
[02:10] <Eickmeyer> I'm trying to do that, but we don't support using qjackctl for anything anymore, haven't since 19.04 released.
[02:10] <Eickmeyer> So, stop Jack with qjackctl. Open Ubuntu Studio Controls. click "Fix Realtime Permissions". Log-out, log-in.
[02:10] <OvenWerks> DirtyEar: so does the x32 show up with arecrod -l or aplay -l
[02:11] <Eickmeyer> You don't need that. At all.
[02:11] <Eickmeyer> Ohhhhh... Sorry, failed to see that was OvenWerks.
[02:11] <Eickmeyer> OvenWerks: DirtyEar is very novice and wouldn't know what that does.
[02:11] <Eickmeyer> And it's an XR18, but same architecture as an X32.
[02:12] <OvenWerks> If it doesn't show up in the uSB master slot, I wonder if ALSA has picked it up at all
[02:13] <Eickmeyer> If it doesn't, then it's not plugged-in. Behringer X-series consoles run Linux, and I've never had an issue with it being detcted.
[02:13] <Eickmeyer> That or the USB port is blown.
[02:14] <DirtyEar> Eickmeyer : https://ibb.co/R0jJ2W9 this is what I see. I did not founf anything like "Fix Realmtime permissions"
[02:15] <Eickmeyer> !ubuntustudio-controls | DirtyEar: This guide is your friend
[02:15] <OvenWerks> DirtyEar: in a terminal type aplay -l |pastebinit
[02:15] <Eickmeyer> I only did that for the link: https://help.ubuntu.com/community/UbuntuStudio/UbuntuStudioControls
[02:16] <OvenWerks> paste the url that that leaves
[02:17] <DirtyEar> OvenWerks: Thanks form helping me. I just wnat to know what I have to type this?
[02:18] <OvenWerks> you can't open a terminal window? xterm ?
[02:18] <OvenWerks> under system in the menu
[02:20] <DirtyEar> This is what I get https://paste.ubuntu.com/p/FNGtT6KtG3/
[02:20] <OvenWerks> linux has not detected your device
[02:21] <DirtyEar> I need to reboot my pc after installed Ubuntu Studio Controls?
[02:21] <OvenWerks> unplug the xr18 wait about 10 sec and plug it back in
[02:21] <DirtyEar> OvenWerks: What can I do in order to be detected?
[02:21] <DirtyEar> OvenWerks: Ok
[02:22] <OvenWerks> then do dmesg |tail |pasebinit
[02:22] <OvenWerks> (in the xterm)
[02:23] <DirtyEar> This is what I get https://paste.ubuntu.com/p/Yf2VBBhNTw/
[02:24] <OvenWerks> That does not show a USB device being plugged in
[02:24] <OvenWerks> Does the xr18 have to be powered up before plugging in?
[02:24] <OvenWerks> (I would assume so)
[02:25] <DirtyEar> I will try again
[02:25] <DirtyEar> I will restar my pc and be back
[02:25] <OvenWerks> Is the USB cable properly plugged in to the xr18?
[02:28] <DirtyEar> Hi I'm back. Yes, the cable or wire is conected
[02:29] <OvenWerks> And the xr18 is turned on..
[02:29] <DirtyEar> I was listening to music, update the pc. Then turn it off and then I turn on and anything sound
[02:29] <DirtyEar> Yes turned on
[02:30] <DirtyEar> Now the Ubuntu Studio Controls shows me the mixer
[02:31] <DirtyEar> This is what I get
[02:31] <OvenWerks> So (hopefully)temorary HW problem.
[02:31] <DirtyEar> https://paste.ubuntu.com/p/mzfKrYpR2N/
[02:32] <DirtyEar> Music is back!! |m|
[02:32] <OvenWerks> cool.
[02:32] <DirtyEar> It sound normally.
[02:32] <DirtyEar> Now I am interested in UbuntuStudio Controls
[02:33] <tux-cool> hi I have a problem: jack will not start
[02:33] <OvenWerks> ya normall when  USB object is plugged in demsg shows something like: http://paste.ubuntu.com/p/X32RJysBJb/
[02:34] <OvenWerks> When you get nothing, that means it is not detecting a USB device at all.
[02:34] <OvenWerks> I am glad it is now working for you.
[02:34] <tux-cool> hi I have a problem: jack will not start
[02:34] <OvenWerks> Ok
[02:35] <OvenWerks> need more information
[02:35] <DirtyEar> ovenwerks I will try to remember this. Saved it! THanks
[02:36] <DirtyEar> I want to know how can I use UbuntuStudio Controls in order to have jack running and be able to listen to music in youtube?
[02:36] <tux-cool> OvenWerks: here is the log of qjackctl: https://paste.ubuntu.com/p/Drpz3Js8Xn/
[02:36] <Eickmeyer[m]> !patience | tux-cool
[02:38] <tux-cool> OvenWerks: here is the log of qjackctl: https://paste.ubuntu.com/p/Drpz3Js8Xn/
[02:39] <OvenWerks> tux-cool: can you paste the url from aplay -l |pastebinit
[02:39] <tux-cool> https://paste.ubuntu.com/p/nk7VbjybtG/
[02:40] <OvenWerks> Are you sure you wish to use the HDMI? you may have to increase your buffer size to 4096 or so to make that work
[02:40] <OvenWerks> hdmi often requires very high latency to work
[02:41] <tux-cool> I'm trying to use my front  headphones jack
[02:41] <OvenWerks> hw:0 or default will not do that
[02:41] <tux-cool> how do I change the defult
[02:42] <OvenWerks> you probably want either hw:0 or hw:Generic_1
[02:42] <OvenWerks> Have you tried using ubuntustudio_controls?
[02:42] <tux-cool> no
[02:43] <OvenWerks> It is the suggested method of starting jack in ubuntustudio
[02:43] <tux-cool> ok
[02:43] <tux-cool> I'll try
[02:43] <DirtyEar> Is there any way to be working on a session in Ardour and be able to listen to music from youtube for example?
[02:43] <OvenWerks> should be
[02:43] <OvenWerks> I do all the time. :)
[02:44] <DirtyEar> Can I do it thorugh Ubuntu Studio Controls?
[02:44] <DirtyEar> How you can do that?
[02:44] <OvenWerks> DirtyEar: yes, I don't remeber which version of controls you have... hang on.
[02:44] <DirtyEar> Ok. Thanks
[02:45] <tux-cool> OvenWerks | it dose not do any thing after I set the defult pulseaudio divice to my headphone jack
[02:45] <OvenWerks> DirtyEar: in controls in the Audio setup tab: you should see ports to use  as pulse audio output.
[02:46] <tux-cool> hear is the log of qjackctl : https://paste.ubuntu.com/p/XSpt4BMG6W/
[02:46] <OvenWerks> DirtyEar: these should be set to the outputs you like to use on the xr18 (
[02:47] <OvenWerks> the default is 1-2 but the xr18 might be 17-18 or some such
[02:48] <OvenWerks> under that tab there are two more to set the number of pulse audio bridges for both input and out put
[02:50] <OvenWerks> tux-cool: I thought you were using jack, why are you setting up your haedphone in pulse?
[02:50] <tux-cool> becouse you told me to
[02:50] <OvenWerks> no
[02:50] <tux-cool> thean what suald I do
[02:50] <DirtyEar> OvenWerks: Yes I can see "Ports to use on Default PulseAudio output" and says 1 and 2. When I click on it shows: 1 and 2 , 3 and 4  until  9 and 10 and do not connected output
[02:51] <OvenWerks> Your setup of qjackctl shows you are using hdmi, if you want to use the headphones with jack then your device in jack needs to be the device that has head phones
[02:52] <OvenWerks> DirtyEar: huh, I guess we figured 10 ought to be lots :(
[02:53] <tux-cool> thanks It worked
[02:54] <OvenWerks> DirtyEar: you can use Carla or patchage to connect the pulse bridge where you need it.
[02:54] <DirtyEar> I do not know Carla
[02:55] <DirtyEar> I already have installed that software but I do not know how to use it
[02:55] <OvenWerks> DirtyEar: it seems controls needs to be fixed to have the options up to 32
[02:55] <OvenWerks> try patchage then
[02:56] <DirtyEar> OvenWerks: With patchage can I routing in order to listen Ardour and youtube?
[02:56] <OvenWerks> Should be able to.
[02:56] <DirtyEar> Is there any configuration I have to do in Ardour?
[02:56] <OvenWerks> Might have to set it to use jack if you were not before
[02:57] <DirtyEar> How can I now that?
[02:57] <DirtyEar> know
[02:59] <OvenWerks> in Ardour in window->Audio/MIDI Setup change the ALSA to Jack
[03:00] <DirtyEar> OvenWerks: Like this https://ibb.co/M1P3MHn
[03:02] <OvenWerks> If jack is already running it should look more like: http://i.imgur.com/3ZxyqyM.png
[03:02] <OvenWerks> except the bottom button would ask if you want to connect
[03:03] <OvenWerks> Anyway, I need to cook my son some supper...
[03:03] <DirtyEar> OvenWerks: It could means that I need to run Jack first?
[03:03]  * OvenWerks wanders off to do so.
[03:04] <OvenWerks> Ya.
[03:04] <DirtyEar> OvenWerks: Go ahead. Thanks for your help
[03:04] <DirtyEar> Have a great tiem!
[03:04] <DirtyEar> time!!
[23:33] <StevenJayCohen> When 20.04 comes out and I migrate from 19.10, will I be able to do the update and have the updater just respect the packages that I have chosen? Or will the update install everything again?
[23:37] <JackFrost> The upgrader likes to ensure the desktop metapackage is installed, if you removed something that also uninstalled that, it's best to re-install the desktop metapackage with --no-install-recommends, then during the upgrade note anything new that'll be installed.  You can minimize what's installed, but unless you use a more manual upgrade sometimes you get a little extra.
[23:38] <StevenJayCohen> JackFrost: Perfect! That's just what I needed to know! Thank you!
[23:39] <JackFrost> Note also, you should have ubuntu-standard and ubuntu-minimal (IIRC?  I can't remember the metas right now) installed.
[23:39] <StevenJayCohen> JackFrost: ubuntustudio-desktop that package?
[23:40] <JackFrost> StevenJayCohen: I'd imagine so, but haven't looked at the specifics of the upgrader.
[23:40] <StevenJayCohen> JackFrost: I just checked, I have all 3 of those still intact :)
[23:41] <JackFrost> StevenJayCohen: Then it's unlikely a bunch of crap will come back, but I'd still check the details of the upgrade.
[23:42] <StevenJayCohen> JackFrost: Will do! I had just been reading up a bit on it and thought I'd pop in here and ask. I'd love to see a list of the new packages. Is there one that you know of?
[23:46] <Eickmeyer[m]> The upgrade from 19.10 to 20.04 should have minimal impact.
[23:48] <StevenJayCohen> Eickmeyer[m]: Thanks, I only just got everything set up the way I like it on my machines for 19.10. So, it was a natural next question :)
[23:50] <Eickmeyer[m]> We're recommending all new installations be 19.10 at this time for that reason. We even removed 18.04 from the website to encourage that.
[23:50] <JackFrost> StevenJayCohen: Nope.
[23:53] <StevenJayCohen> Eickmeyer[m]: That was why I installed 19.10. I had tested my studio computer using 19.10 on a USB key and got 1/2 the latency on a fully tweaked Win10 machine. That was enough to sell me. But, its been years since Linux was a daily OS for me. I was an early Fedora and SUSE user. So, new to Ububtu.