| Eickmeyer | Team: I found a source of our burnout that has occurred in the past: attempting to provide both development/maintenance support and technical support simultaneously. It's my belief that those of us developing items should abstain from technical/user support as much as possible to prevent burnout. | 23:00 |
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| Eickmeyer | I'm putting-out a blog post now explaining that the community needs to step-up. | 23:00 |
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