[23:00] <Eickmeyer> Team: I found a source of our burnout that has occurred in the past: attempting to provide both development/maintenance support and technical support simultaneously. It's my belief that those of us developing items should abstain from technical/user support as much as possible to prevent burnout.
[23:00] <Eickmeyer> I'm putting-out a blog post now explaining that the community needs to step-up.