[14:35] cmaloney, i tried Jit.si and it didn't work for my mom so we switched to Zoom. i'm not happy about that but whatever [14:45] why not skype, or google hangouts or google duo or facetime? [14:45] gamerchick02: Firefox? [14:45] yes firefox [14:45] I tried it with my parents and they had to use Chrome [14:46] it was slightly frustrating to my dad to log into Chrome, but eventually they managed [14:46] and you could see the light dawn for them on why this was useful [14:47] jwren, i'm the only apple user in the family (ipad and i don't facetime with it), no to skype, no to hangouts, no to duo. it's too much to deal with right now, i do not have the bandwidth to help remotely right now. [14:47] jrwren: I have reasons for each, but not sure if you care to hear them [14:48] i can't leave to drive the hour and a half-ish to her house without risking a jail sentence and a $1000 fine so i'm not taking chances and i'm not happy about it. i know WHY (to keep the richies from going to their summer homes) but dang if it's killing me [14:49] Well, it's also to contain the spread of COVID-19 [14:49] But yeah, if zoom works then cool [14:50] THat's one thing I like about Zoom: they've made it really simple to onboard folks [14:50] Jitsi is working on the Firefox issues, though so hopefully it'll get better [14:50] But yeah, remote diagnostics is no fun [14:52] nice! i'll keep that in mind. it worked for my brother in firefox but he also has a beefy PC (as do i) and she's working from a laptop [14:53] no remote diagnostics is absolutely no fun. i cannot see what she's doing and she's afraid to touch ANYTHING so i say "click on this" and she'll question me. or i'll say what do you see? "nothing." well that's a grand old help. [14:54] when i'm on remote help calls being helped i tell the tech EXACTLY what i see and EXACTLY what i've clicked or typed in. [14:54] with the exception of passwords or passcodes, then i say "i'm entering my password/code" [14:55] I'd LOVE to hear reasons why zoom is better than skype or hangouts. [14:56] I guess if it is your typical MSFT is evil stuff, I'd rather not both you with writing it out. [14:59] zoom is not the best. i do not care what the best is but zoom works at this point in time so i'm not going to question it. i do not have bandwidth to argue with anyone about semantics about which video call software is best when I CANNOT SEE MY MOM to troubleshoot or even just see her in person. [15:00] that isn't what I mean. i'm not judging. [15:01] jrwren: Zoom doesn't require an account to use it, just the client [15:02] interesting! [15:02] jrwren: Also Hangouts used to (not currently) have an upper limit of 10 people for a call [15:02] And Skype had a spam problem [15:03] oh yes the whole account thing is one of the reasons why we're using it [15:03] Not sure if that is still true with MSFT's transition for Skype from the old client, but leaving up your skype client was bound to attract horny russian girls [15:04] i'd rather her use some open source client on linux but getting her to use linux at this point is a lost cause that i don't have the bandwidth to get her to use either [15:04] EW [15:04] Only one person needs a zoom account [15:04] now that you mention it. that is why i closed the skype client and never used it again many years ago... until a month ago. [15:04] i knew there was a reason why i abandoned skype [15:04] thanks, that all makes sense. [15:04] now i use skype for business every day for work but mostly screenshare and IM. [15:04] So yeah, that's why Zoom is eating MSFT and Google's lunch [15:05] Also Google kinda screwed up with their mixed messaging on the state of Hangouts and Google Meet [15:05] It's part of the reason I checked out Jami and Signal [15:06] And Google Duo feels like one of those Google Projects that gets started and has a half-life of 2 1/2 years before they kill it [15:06] see also: Allo [15:07] see also Stadia. i predict that to be gone before 2025 [15:07] And Facetime is Apple only so Zoom has the advantage there [15:07] gamerchick02: problem with Stadia is they should have kept Google Fiber to supplement it [15:07] plus 1 to facetime. i realize that facetime is so EASY (i have used it in the past) but it's apple only and will never get ported to another system [15:08] cmaloney, yes i agree. "every google fiber customer gets Stadia for $X extra if they want it." [15:08] or they get a free trial for X months [15:08] This is why I'm so hot on Jitsi, because it's actual competition to Zoom from the OSS side [15:08] i prefer PS4 and switch for gaming :) [15:08] Well, it also takes care of the crappy bandwidth issues [15:09] oh and PC. one of the reasons why i've not bopped into the xbox arena... because almost all xbox games are on windows [15:09] plus i'm not a halo fan. *shrug* [15:09] But alas, I'm not Google, and even sometimes I wonder if GOogle is either [15:09] lol true. their messaging services are just a hot mess right now [15:10] I will admit that since the closure of G+ I'm not about to put in any effort into exploring Google products [15:10] i still use hangouts but want to kill it in favor of telegram. just need one person to move over to telegram. hangouts doesn't even work on my watch [15:11] i actually liked G+. why do they kill the good stuff... RSS, G+, hangouts (almost) [15:12] I'm really hesitant about telegram, honestly. They've done a few things that really irritate me, not the least of which is their ICO for their BS whatever-coin. [15:12] gamerchick02: There's more corporate whuffie to be had in decommissioning and creating new products than maintaining them. [15:12] i just want fewer chat apps on my phone [15:12] true [15:16] i find it is pretty easy... don't use products by the really evil companies. IMO GOOG and FB are REALLY evil. that cuts out over 50% of the chat app market ;) [15:17] jrwren: indeed [15:27] jrwren, that's great but then i'm vastly limiting my pool of friends (people i actually know in meatspace) that can contact me online. it's a double edged sword. [15:29] not everyone knows that these companies are terrible (or they know and don't care). i know and care but in the interest of keeping in contact with people, i use them. *sigh*. yes i've given out my number (please do text me. please!) they insist on contacting me on facebook. [15:30] oh and honestly there are people i only want to contact me on facebook (cue people that i'm connected to because reasons but don't want to have my mobile # also for reasons. those reasons being every dang meme and conservative thought that passes through their head) [15:32] yup. [15:32] its a choice. [15:32] i'm ok with limiting my pool of friends. [15:32] i say, "I don't use that" [15:33] always hilarious when i login to FB once every 6mo or so and see old messenger messages I missed. [15:33] just a week or so ago I learned how to see the cold messages on there... saw something from years ago... cuz FB can't write software for shit. [15:38] I much prefer the "I'm not on Facebook" response, but I know that's a choice. :) [15:38] My email is public if someone wants to get a hold of me [15:44] i just got cold emailed by someone after answering their stackoverflow question. am i wrong to find that inappropriate? [16:11] i'm not ok with limiting my pool of friends. many are non-technical (like through OES and Nile) and i'm not going to snub them because "i don't do facebook". what i do is LIMIT my facebook use to every other day-ish and make sure i have notifications on for events and that's it. [17:14] sure. life is about choices. [20:33] I used Jitsi with Firefox and had no issues, but that was before the most recent major update. [21:15] I think it's mostly to do with camera / microphone access [21:15] My dad had a hell of a time getting it to work with Firefox