[08:36] <Sia-> hi, printing pdf or any page via kubuntu to shared printer is to small, but the same shared printer via win, mac and ubuntu is standard. any idea why kde or qt tools doing this any fix?
 @Sia-, You mean printed page size is small?
 If so you have to set default page size say letter, then portrait or landscape mode and finally the page margin before firing print command.
 Before doing above, try to configure the shared printer in settings menu. Install drivers from manufacturer, if available.
[08:51] <charlie> heuy
[08:52] <HNull> hey
[09:37] <tomreyn> Sia-: there should be a "resize to fit page" or "shrink to page" (which also does the reverse) option in the printers' settings, i think
 Hello, my name is Gjergji
 I have an wifi connection issue
 Can someone help?
 I can connect to wifi but does not resolve
 I can browse the internet
 Other devices connect and get internet service
[10:57] <viewer|78> Hi I have some GPU Problems here:
[10:57] <viewer|78> https://www.kubuntuforums.net/showthread.php/77368-GPU-Artifacts-Lenovo-P52-kubuntu
[10:57] <tomreyn> hi kokushta / Gjergji. if you can provide more details, such as which kubuntu version you're using (run this in a terminal: lsb_release -ds ), which wireless chipset you have there (run this in a terminal: lspci -knn | grep -EA3 '(Network|Ethernet) controller'  )  and what's being logged about it (run this in the terminal after trying to connect to the wireless access point: journalctl -eb   ), this can help.
[10:58] <viewer|78> what is the cause of this and how do I fix it? :D
[11:00] <tomreyn> viewer|78: do you happen to have a custom X configuration, e.g. in /etc/X11/xorg.conf* ?
 @kokushta, Can u share what error message you get?
[11:01] <viewer|78> one moment I will reboot and check
 Maybe your browser is blocked by firewall you installed...
[11:02] <tomreyn> viewer|78: no need to reboot for this
 Just a moment
 My laptop is MacBook early 2008
 I have installed Kubuntu 20.04
 @tomreyn, Do I need to connect to ethernet?
[11:07] <viewer|78_reboot> Uploaded file: https://uploads.kiwiirc.com/files/90beb2b200533deecf0044179f1f7e8a/image.png
[11:07] <viewer|78_reboot> i do not have that file
[11:07] <tomreyn> kokushta: to do what?
[11:08] <tomreyn> viewer|78_reboot: does   apt list xserver-xorg-video-intel     show that you have this package installed?
 (Photo, 1280x720) https://irc-attachments.kde.org/rsns3Xpo/file_37070.jpg
 I can ping
 But it seems it does not resolve domains
[11:10] <tomreyn> kokushta: what'S the command you ran to ping?
 @tomreyn, ping 8.8.8.8
[11:11] <tomreyn> kokushta: and     ping one.one.one.one      would report an error (which?)?
 ping www.yahoo.com and share the results here.
 Also ping your broadband router and share your result here.
 Ok
 You should know the IP of your broadband router to ping it.
 Yes, if I ping 192.168.1.1
 (Photo, 1280x720) https://irc-attachments.kde.org/3YaS8XH0/file_37071.jpg
 IP address ping just fine
 Domain names no!
[11:14] <tomreyn> this wireless connection is pretty bad, though
 I agree
 There is some problem with DNS service.
 @sammy_v, This is what I thought
[11:16] <tomreyn> some packets transfer quickly, others need a magnitude of 200 longer.
 Reset your network adapter.
 Restart your modem.
 Then check if browser has access to Internet if firewall or antivirus is installed.
 How do you reset network adapter
 Go to device manager then select network adapter. Uninstall it. Refresh the device list or restart pc if asked. Then again set your connection.
 Using device manager or network settings.
[11:20] <tomreyn> sammy_v: this is not windows
 Yeah here use network settings
[11:22] <tomreyn> i'm not very familiar with kubuntu GUIs but i bet you also cannot "uninstall network adapter" from there.
[11:22] <viewer|78_reboot> Uploaded file: https://uploads.kiwiirc.com/files/497b4c4a2485a733fb4c0a9e28c6fed4/image.png
[11:22] <tomreyn> viewer|78_reboot: uninstall it, reboot, see whether the artifacts are gone
[11:24]  * tomreyn bbl
[11:25] <viewer|78_reboot> ill reboot now
 https://askubuntu.com/questions/1200051/should-i-remove-old-wifi-adapter-driver
 Try uinstalling and reinstalling the network driver.
 From a windows machine if I ping the router I get an avg 5ms
 Or try a better solution by installing a network manager. Then use network manager to troubleshoot.
 https://snapcraft.io/install/network-manager/kubuntu
 This looks to be the best solution.. install network manager.
 Then troubleshoot.
 Ok
 I'll get back to you
 Ok
[11:29] <viewer|78_double> I think it fixed the gpu artifacts
[11:31] <viewer|78_double> Uploaded file: https://uploads.kiwiirc.com/files/db1abd18b38abd1c973212d26d781544/thank-you2.gif
 Guys I tried loading Puppy Linux (live usb) - connection works fine, internet also, ping is fast
 I will try to reinstall Kubuntu 20.04
 and I will get back to you
 Did you install network manager?
 Do it. Then it will be easy for you to troubleshoot.
 No need to reinstall.
 Kubuntu
 @sammy_v, I am using ethernet connection to install network manager
 But I get different options
 Can you connect with other network to install network manager?
 (Photo, 1280x720) https://irc-attachments.kde.org/NGywjZ0K/file_37079.jpg
 Use your mobile network to install network manager.
 Create mobile hotspot.
 Your desktop can access wifi. Good.
 Follow this for installation https://snapcraft.io/install/network-manager/kubuntu
 This will install default network manager for kde desktop.
 Use the terminal commands as given in link.
[12:30] <BluesKaj> Hi all
 (Photo, 518x114) https://irc-attachments.kde.org/g2pG0gy0/file_37080.jpg That shoul be the one you want, but installing it from terminal would probably be the safest choice
 @mx_tom, Yes it will install the default network manager from main repository.
 @sammy_v, I installed it. How do you run network manager?
 By the way, Hotspot works fine
 Search for network manager in installed applications. Use start menu to find it among the applications installed.
 Or type network manager in konsole
 It will start the network manager app
 Type name of app and press enter in console.
 It starts the app.
 This is getting weird
 The app does not show
 Also the router wifi said does not show up
 Running in konsole
 network-manager
 Command not found
 Ok
 Got to figure out what is causing such problems
 I need a break
 Thank you guys for the help
 I think you just cannot start it like that from the command line
 If you are using plasma you should be using network-manager with the internet applet in your systemtray
[13:28] <BluesKaj>  or in the terminal: sudo systemctl start NetworkManage
[14:07] <isomari> greetings, how do I upgrade from 19.10 to 20.04? the usual method complains with "Your Ubuntu release is not supported anymore"
[14:08] <tomreyn> !eolupgrade
[14:29] <user|84317> Helloo
[14:30] <user|84317> I have a problem, kubuntu won't start again
[14:30] <user|84317> I think it's because I add a script to the startup program and this one isn't working
[14:31] <user|84317> Someone have any adea of what I can do?
[14:31] <tomreyn> you could try to undo what you did that broke it.
[14:32] <user|84317> But I can't launch kubuntu, I only habe the grub and windows
[14:35] <BluesKaj> user|84317, what happens if try one of the kubuntu options on grub ? can you get to VT/TTY with ctl+alt +F2-F6 keys  , login then open the script file with nano and remove the offending line(s)
[14:36] <user|84317> Do you mean with Linux generic recovery mode?
[14:37] <BluesKaj> yes
[14:37] <user|84317> I'm sorry I started Linux last month I still learn it and don't know everything aha
[14:38] <BluesKaj> well then you shouldn't be adding scripts if you don't know much about them
[14:38] <user|84317> That was an easy one for OneDrive
[14:39] <BluesKaj> not easy if it doesn't work
[14:39] <user|84317> That's true
[14:40] <user|84317> Now I boot it without graphic and I logged
[14:40] <user|84317> Can you help me with command please?
[14:40] <tomreyn> find the tutorial you followed to set it up, and post it here
[14:41] <tomreyn> if you can't, name the files you edited, or approximately what you edited
[14:42] <user|84317> https://itsfoss.com/use-onedrive-linux-rclone/
[14:42] <user|84317> That was working but I couldn't do the last step the same
[14:43] <user|84317> Because I can only add a program or a script
[14:43] <user|84317> So I created a text file who I writted my command
[14:45] <tomreyn> user|84317: so when you boot normally, where does it get stuck?
[14:46] <tomreyn> do you get to the graphical login prompt?
[14:46] <user|84317> It write kubuntu and then black screen
[14:47] <user|84317> If I press the power button kubuntu again and then shutdown
 @mx_tom, It works. Type app name and press enter. App is started.
[14:47] <tomreyn> hmm that's probably not related to your onedrive changes
[14:47] <user|84317> But I added a startup script
[14:48] <user|84317> And thinks it's that
 @isomari, You have to edit repository to point to version 20.04
 In your pc
[14:49] <tomreyn> user|84317: the article you referred to add a startup application, which only runs after you logged in. but from what i understand you're not even getting to the login prompt
 Update manager
[14:49] <tomreyn> user|84317: did you add the "startup script" in a different way?
[14:50] <user|84317> Yes because the interface wasn't the same
[14:50] <user|84317> I create a file and write my command in it
[14:50] <tomreyn> do you remember which file you created?
[14:51] <user|84317> I name it OneDrive
[14:51] <user|84317> In my document it was a .txt if I remember
[14:52] <tomreyn> creating a file "Onedrive.txt" somewhere in your users' home directory, would not cause the login prompt not to show.
[14:52] <user|84317> But now I logged in the recovery mode and I can only do command
[14:52] <tomreyn> if you're still on the recovery, and in the root shell, type "history" to see the latest commands you run as the root user.
[14:53] <tomreyn> you can aalso login to your normal user with   sudo -i -u USERNAME
[14:53] <tomreyn> replace USERNAME by your actual username
[14:54] <tomreyn> when you did this, you can run    history    there to see the last commands you ran on a terminal.
[14:54] <user|84317> Yes I saw them
[14:54] <tomreyn> this may enable to understand how to set things up for this script
[14:54] <user|84317> But it's just install the one drive stuff, atom,git,..
[14:55] <user|84317> Because I did it with the graphic desktop
[14:55] <tomreyn> let's tackle this from a different angle: do you usually need to login after starting the computer, or does it log you in automatically, so it fully boots to desktop without you typing any credentials?
[14:56] <user|84317> No I need to login with password
[14:56] <tomreyn> okay, so some change (probably) you made to the overall syste, not just your user account, has introduced this problem.
[14:57] <tomreyn> it could be this script, if you installed it incoreectly, e.g. somewhere below /etc
[14:57] <tomreyn> but all you told so far only sounded like you edited files and settings in your user account and in its home directory /home/USERNAME
[14:57] <tomreyn> but this doesn't add up, yet.
[14:58] <tomreyn> !bootlog
[14:58] <tomreyn> if you can get this ^ done, you *may* be able to get a better understanding of why the system fails to boot to the graphical login prompt
[14:59] <tomreyn> alternatively, if it's a fresh install, and you have backups, you could just reinstall
[14:59] <user|84317> I found my file in the prompt
[14:59] <user|84317> Should I try to delete it?
[15:00] <tomreyn> where is it?
[15:00] <tomreyn> what's the full path to the file?
[15:01] <user|84317> That's is
[15:01] <user|84317> /documents
[15:01] <tomreyn> you can move or rename the file somewhere else, to confirm for yourself that this isn't the problem
[15:02] <tomreyn> cd documents
[15:02] <tomreyn> mv currentname newname    # renames a file "currentname" to "newname"
[15:02] <tomreyn> cd does change into the given directory
[15:03] <user|84317> Yes I'm okay with the cd
[15:03] <user|84317> I rename it
[15:03] <user|84317> Restart now?
[15:03] <tomreyn> you can try, i claim it will have no effect.
[15:05] <neale> Hi, Im trying to setup a shared folder using Vmware 15.5 in Win 10 and kubuntu 20.04 as the client. I've enabled shared folders and added a testshare folder in vmware but can't see it in kubuntu. Any ideas?
[15:05] <user|84317> Didn't work..
[15:06] <user|84317> I tried to reinstall kubuntu with my USB But I can only try or full reinstall it
[15:06] <tomreyn> user|84317: you can try to give the other option i listed above a try, the bootlog
[15:06] <user|84317> I saw on Internet we can reinstall without loosing any data
[15:07] <tomreyn> i think reinstalling without loosing /home is only possible if /home is on a separate partition. but i'm not sure about this.
[15:07] <tomreyn> maybe diogenes_ knows :)
[15:09] <BluesKaj> tomreyn, one can reinstall to / if /home is on a separate partition, I did it several times before UEFI came along tho.
[15:09] <tomreyn> neale: i don't knwo how vmware does shared folders. chances are it uses windows network shares. you'd need samba installed on ubuntu to access these shares then.
[15:10] <tomreyn> BluesKaj: that's ONLY if /home is on a separate partition, right?
[15:10] <BluesKaj> yes
[15:10] <tomreyn> thanks
[15:10] <BluesKaj> np
[15:10] <tomreyn> chances are that's not the case for user|84317
[15:10] <BluesKaj> probly not
[15:11] <diogenes_> theoretically it could be done this way, from a live ISO, before installing, remove everything from the disk except /home then install the system BUT without formatting the partition, just mount and install.
[15:12] <neale> How can I check if I have samba installed?
[15:12] <diogenes_> and it would be recommended to rename /home to home.old because i'm not sure if the installer does mkdir /home or mkdir -p /home.
[15:12] <BluesKaj> won't the installer overwrite /home, diogenes_?
[15:12] <diogenes_> BluesKaj, that's why i suggested to rename it :)
[15:13] <BluesKaj> ok diogenes_I was typing when you posted the rename suggestion :-)
[15:15] <user|84317> I have a $vt_handoff after quiet splash it is normal?
[15:16] <tomreyn> another option could be to use gparted or gnome disks or what kbuntu provides for graphical partition management, to shrink the filesystem and partiton of the old installation as much as possible, then start the installer and install to the unpartitoned space, mounting the old partition at /old or something, so as to ensure it wont get overwritten.
[15:16] <tomreyn> (then, after installation succeeded, copy files from /old/home/USERNAME to /home/USERNAME/
[15:17] <tomreyn> user|84317: yes thats normal, you can keep it there
[15:17] <tomreyn> neale: apt list samba     will either say "[installed]" or not
[15:17] <user|84317> So I writte before or after it?
[15:19] <tomreyn> should not matter
[15:21] <user|84317> I added a space and ctrlX but did nothing
[15:21] <user|84317> Dark window
[15:22] <user|84317> Then kubuntu and now dark windows again
[15:22] <tomreyn> did you type the extra stuff, too, though?
[15:23] <tomreyn> if you just pressed space and didn't type any other commands then no change is expected
[15:23] <neale> shows samba is installed with apt list samba command
[15:24] <tomreyn> neale: okay, that's all i could think of. if it doesn't show in the network area of your graphical file browser then i'm out of ideas.
[15:24] <isomari> I followed all the steps from "https://help.ubuntu.com/community/EOLUpgrades" to upgrade from 19.10 to 20.04 but I'm still getting "Your Ubuntu release is not supported anymore. Please install all available updates for your release before upgrading"
[15:25] <neale> Ok thanks for you help I'll do a bit more digging.
[15:25] <tomreyn> isomari: then you didn't follow all the steps, you're still trying to carry out the upgrade using do-release-upgrade
[15:26] <tomreyn> hmm actually i see    sudo do-release-upgrade    is listed as the final step
[15:26] <tomreyn> sorry, wasn't aware of this
[15:27] <user|84317> To get a more verbose log of the boot process, remove "quiet" and "splash" from the kernel boot parameters and add "debug systemd.log_level=info". For info on editing kernel boot parameters, see
[15:27] <tomreyn> isomari: so your aptr sources now point to focal?
[15:27] <user|84317> I writte that
[15:27] <tomreyn> * apt sources
[15:28] <tomreyn> user|84317: the whole line?
[15:28] <isomari> tomreyn: no. after all the  steps they still point to eoan. Should I manually change them?
[15:28] <user|84317> Yes : debugsystemd.log_level=info
[15:29] <tomreyn> user|84317: that's missing a space
[15:29] <tomreyn> isomari: manually changing apt sources is a step of the how.to you said you follwed all steps of
[15:29] <user|84317> Arff I wasn't  sure about that
[15:30] <user|84317> And delete quiet splash but not hands-off?
[15:31] <tomreyn> isomari: actually it's not, sorry, i'm wrong again.
[15:31] <tomreyn> isomari: i believe there was another guide on this page which someone must have removed
[15:32] <tomreyn> hmm, last edited 2018-05-30
[15:32] <user|84317> So it said secure boot was enable but still dark windows?
[15:33] <isomari> tomreyn: I was worried becasue I didn't see that. But should I manually edit sources.list?
[15:33] <tomreyn> isomari: sorry, looks like i'm just mistaken. so if upgrading with do-release-upgrade does not work, you will need to manually edit your apt sources to point to your desired target release. that is, replace all occurrences of "eaon" by "focal"
[15:34] <tomreyn> isomari: but only do this AFTER the following:
[15:34] <isomari> ok. done. What about the files in sources.list.d folder?
[15:34] <isomari> tomreyn: ^^^^
[15:34] <tomreyn> isomari: make sure you have eoan on the latest updates first. to do so, point its apt sources to the "old-releases.ubuntu.com" server instead.
[15:35] <isomari> ok
[15:35] <tomreyn> isomari: and then install all pending updates (still poiting to eoan)
[15:35] <isomari> I have a clean updated eoan now.
[15:35] <tomreyn> isomari: once you did this, use ppa-purge to remove any third party repositories and software installed from there.
[15:36] <isomari> ok
[15:36] <user|84317> I don't know what I should do now
[15:36] <tomreyn> isomari: once you did this, install and run apt-fork-tracer and ensure you have purged any packages that are not part of eoan
[15:36] <isomari> ok
[15:37] <tomreyn> isomari: with all of this done, you should be safe to change sources.list to point to archive.ubuntu.com and focal, and then do     sudo apt-get update    sudo apt-get upgrade    sudo apt-get dist-upgrade
[15:37] <isomari> ok. I got it. Thanks alot
[15:37] <tomreyn> isomari: only then can you try to re-confugure your PPAs and reinstall the sofftware from there
[15:38] <tomreyn> user|84317: hmm was there any more text on screen?
[15:38] <tomreyn> user|84317: maybe you can take a screen shot of where it gets stuck, and post it?
[15:38] <user|84317> No, nothing more on the screen
[15:39] <tomreyn> so you just have an empty screen with a blinking cursor on top ?
[15:40] <user|84317> No, no cursor
[15:44] <tomreyn> user|84317: so what happens exactly when you boot with "debug systemd.log_level=info" set, in order of occurence?
[15:44] <tomreyn> oh well
[15:48] <user|84317> That's only a graphic problem then no?
[15:49] <tomreyn> it may be
 user|84317: so what happens exactly when you boot with "debug systemd.log_level=info" set, in order of occurence?
[15:49] <tomreyn> you can try booting with    nomodeset    or    dis_ucode_ldr    instead
[15:51] <user|84317> Instead of quite splash?
[15:52] <user|84317> Write
[15:53] <user|84317> Efi stub:Uefi secure boot is enabled
[15:53] <user|84317> And that's it, nothing else
[15:54] <tomreyn> user|84317: yes, instead of "quiet splash"
[15:54] <tomreyn> maybe just try disabling secure boot
[15:54] <user|84317> How?
[15:55] <tomreyn> user|84317: you'd set that in your bios
[15:56] <tomreyn> not all computers support it, though
[15:56] <tomreyn> the very most do, however
[16:01] <user|84317> Don't find it in the boot option
[16:12] <user|84317> That mean nobody knows aha? :(
[16:17] <user|84317> C'est possible que la luminosité de l'écran soit au minimum ?
 Oui?
[16:23] <krytarik> Already left.. again.
[16:24] <user|84317> Bon merci pour votre aide je vais réinstaller ducoup
 @user|84317, Use display setting to adjust brightness.
 You can switch on night light feature to give comfort to eyes at night.