/srv/irclogs.ubuntu.com/2020/11/29/#ubuntustudio.txt

JJ_4884[m]Having some issues with Ubuntu Studio Controls after updating to Ubuntu 20.10 and the transition to Studio Controls09:00
JJ_4884[m]I use the Studio Controls to use my Audioquest Dragonfly for high bitrate audio09:01
JJ_4884[m]When I turn on Jack, no audio outputs via the Dragonfly (Used to work before updating)09:01
JJ_4884[m]currently trying to install all the audio stuff for Ubuntu Studio to troubleshoot09:07
JJ_4884[m]from ubuntu studio installer***09:08
JJ_4884[m]I am using an AmD Ryzen System09:25
* JJ_4884[m] uploaded an image: image.png (47KiB) < https://matrix.org/_matrix/media/r0/download/linuxdelta.com/ANgkfFgKcwhLtkMhmxRrgqoX/image.png >09:26
* JJ_4884[m] uploaded an image: image.png (68KiB) < https://matrix.org/_matrix/media/r0/download/linuxdelta.com/xWpPoYXFcZmZAKDAmbSoTmjE/image.png >09:27
* JJ_4884[m] uploaded an image: image.png (77KiB) < https://matrix.org/_matrix/media/r0/download/linuxdelta.com/dTZzfWgZrSjYiCamJptxwhdY/image.png >09:27
* JJ_4884[m] uploaded an image: image.png (77KiB) < https://matrix.org/_matrix/media/r0/download/linuxdelta.com/qEWCbYrXSgVjksIoYTOvClCy/image.png >09:28
* JJ_4884[m] uploaded an image: image.png (71KiB) < https://matrix.org/_matrix/media/r0/download/linuxdelta.com/uQDtQgqPlIRfUMBWFOzoWqWp/image.png >09:28
JJ_4884[m]Any setting look wonky?09:29
MauroGaspari[m]Hello JJ_4884 , thanks for the screenshots and thorough explanation of your issue.09:30
JJ_4884[m]I use Studio Tools only for interfacing with my Audioquest Dragonfly09:30
JJ_4884[m]I am not an audio editor.09:31
JJ_4884[m]Most of the tools that install with the Ubuntu Studio Tools installer are unecessary in my case09:32
* JJ_4884[m] uploaded an image: image.png (21KiB) < https://matrix.org/_matrix/media/r0/download/linuxdelta.com/cuYHYmUwdRPinLDEIrowECIb/image.png >09:34
* JJ_4884[m] uploaded an image: image.png (41KiB) < https://matrix.org/_matrix/media/r0/download/linuxdelta.com/wrwGITHdZanrBSEmHcyCHkDh/image.png >09:35
MauroGaspari[m]Yes I understand. I think we are in a similar spot. Since this was an upgrade,  did you try to remove ubuntu studio installer, remove all you configurations, reboot, then reinstall?09:36
MauroGaspari[m]I believe autojack configs are in your home folder under .config/autojack09:36
MauroGaspari[m]Also make sure you have no ubunru studio backports PPAs or unsupported PPAs related to audio at this point just to be sure.09:37
JJ_4884[m]no ubuntu studio backports ppa installed09:38
MauroGaspari[m]if you open your ~/.config/autojack/autojackrc09:43
* MauroGaspari[m] sent a long message: < https://matrix.org/_matrix/media/r0/download/matrix.org/VHRpCmtnoojJRpIlVsOGiNHZ/message.txt >09:43
MauroGaspari[m] * Also make sure you have no ubuntu studio backports PPAs or unsupported PPAs related to audio at this point just to be sure.09:47
OvenWerksJJ_4884[m]: you may need to remove the studio-controls config file to make sure any differences between the old version and the newer do not cause trouble.18:11
OvenWerksJJ_4884[m]: also the best help in trouble shooting is to set log level in the system tweaks tab to "Extra" and then run autojack from a terminal and paste the output as well as pasting the contents of ~/.log/autojack.log. running studio-controls in a terminal and pasting the output of that may help as well.18:14
OvenWerksJJ_4884[m]: note that by paste we mean use a paste bin or similar.18:15
OvenWerksJJ_4884[m]: or pipe the result into pastebinit, eg: cat ~/.log/autojack.log |pastebinit18:16
OvenWerksJJ_4884[m]: controls does try to catch any config values that have changed from version to version..  but it is not perfect.18:17

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