| === ilasc changed the topic of #launchpad to: Help contact: ilasc (09:00-18:00 UTC Mon-Fri) | Launchpad is an open source project: https://dev.launchpad.net/ | This channel is logged: http://irclogs.ubuntu.com/ | User Guide: https://help.launchpad.net/ | Support and spam reporting: https://answers.launchpad.net/launchpad | ||
| === ilasc changed the topic of #launchpad to: Launchpad is an open source project: https://dev.launchpad.net/ | This channel is logged: http://irclogs.ubuntu.com/ | User Guide: https://help.launchpad.net/ | Support and spam reporting: https://answers.launchpad.net/launchpad | ||
| === JanC is now known as Guest22061 | ||
| === JanC_ is now known as JanC | ||
| sudip | hi, I am unable to login to launchpad and every time I try it gives me a "Oops! Sorry, something just went wrong in Launchpad.". | 22:01 |
|---|---|---|
| sudip | am I doing something wrong? | 22:01 |
| sarnold | do you get an oops-id? that's often necessary for troubleshooting | 22:03 |
| sudip | sarnold: (Error ID: OOPS-1653ece64900f8dc9ca7369eb9e2c32e) | 22:03 |
| ubot5 | https://oops.canonical.com/?oopsid=OOPS-1653ece64900f8dc9ca7369eb9e2c32e | 22:03 |
| * sudip sees sarnold is everywhere | 22:03 | |
| sarnold | aye, tis true :) | 22:04 |
| sarnold | so I don't know launchpad internals at all, but what I see in the trace I kinda vaguely wonder if this email address is used on another account | 22:05 |
| tomwardill | yep, it's probably a placeholder account. I've not got access from where I am atm, but email the problem and the OOPS id to feedback@launchpad.net and someone will sort it on monday when we're back at work :) | 22:06 |
| sudip | great. thanks tomwardill sarnold | 22:07 |
| sarnold | nice :) | 22:08 |
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