| === fernandobasso is now known as fernando-basso | ||
| varghese | Hi! | 14:58 |
|---|---|---|
| varghese | If you don't mind, is anyone here? | 14:58 |
| Maik | !ask | varghese | 15:02 |
| ubottu | varghese: Please don't ask to ask a question, simply ask the question (all on ONE line and in the channel, so that others can read and follow it easily). If anyone knows the answer they will most likely reply. :-) See also !patience | 15:02 |
| Maik | !discuss | 15:02 |
| ubottu | Want to talk about Ubuntu, but don't have a support question? /join #ubuntu-discuss for non-support Ubuntu discussion, or try #ubuntu-offtopic for general chat. Thanks! | 15:02 |
| varghese | Oh, this is a support channel? | 15:04 |
| Maik | varghese: as the channel topic says so | 15:04 |
| varghese | I thought I would just come here to talk about Ubuntu, I see :| | 15:04 |
| varghese | Alright, i'll be joining #ubuntu-disscuss | 15:05 |
| Maik | as said, join discuss and for other chit-chat -offtopic | 15:05 |
| Maik | yep | 15:05 |
| varghese | yeah thanks!! | 15:05 |
| Maik | yw | 15:06 |
| varghese | #ubuntu-offtopic doesnt exist? | 15:06 |
| varghese | Oh, I have to be registered, I see :| | 15:07 |
| Maik | yep, for most channels you have to be registered | 15:08 |
| Maik | it's to prevent spam | 15:08 |
| varghese | Oh, I see :( | 15:13 |
| xubuntu_newbie | hello | 15:31 |
| xubuntu_newbie | i just installed Xubuntu and i get this error "System program problem detected" | 15:32 |
| xubuntu_newbie | its the first thing that pops up after i boot, login and enter the OS | 15:33 |
| xubuntu_newbie | yesterday everything was fine, today i get this error but i didnt do anything | 15:34 |
| diogenes_ | xubuntu_newbie, did you fully update the system? | 15:37 |
| Maik | xubuntu_newbie: just turn off apport | 15:37 |
| Maik | https://askubuntu.com/questions/93457/how-do-i-enable-or-disable-apport | 15:38 |
| xubuntu_newbie | its a clean installation from the latest releases | 15:38 |
| Maik | that will solve the issue of the annoying pop up | 15:38 |
| xubuntu_newbie | what is apport? | 15:38 |
| Maik | !apport | 15:39 |
| xubuntu_newbie | thanks | 15:39 |
| Maik | https://wiki.ubuntu.com/Apport | 15:39 |
| Maik | xubuntu_newbie: ^ | 15:39 |
| diogenes_ | xubuntu_newbie, first thing after installing the system, run: sudo apt update && sudo apt upgrade | 15:40 |
| xubuntu_newbie | i dont have internet connection in xubuntu | 15:40 |
| xubuntu_newbie | it cant connect to any wifi | 15:41 |
| diogenes_ | why? | 15:41 |
| xubuntu_newbie | it detects the wi-fis | 15:41 |
| xubuntu_newbie | but cant connect to any | 15:41 |
| xubuntu_newbie | i restarted the network.service | 15:41 |
| diogenes_ | you need to reboot the router. | 15:41 |
| xubuntu_newbie | i rebooted the router too | 15:41 |
| xubuntu_newbie | no one else is connecting to the router | 15:42 |
| xubuntu_newbie | i turned off the wireless drivers and turn them back on | 15:42 |
| xubuntu_newbie | and nothing worked | 15:42 |
| Maik | first solve one issue then the other | 15:42 |
| xubuntu_newbie | im thinking about a repair install or something to that effect | 15:42 |
| xubuntu_newbie | ok | 15:42 |
| xubuntu_newbie | can i use the sudo update thing? | 15:43 |
| diogenes_ | try live session from usb drive. | 15:43 |
| xubuntu_newbie | how do i do that | 15:44 |
| diogenes_ | use the same usb drive or DVD that you used for installation but instead of installin, click on Try. | 15:46 |
| xubuntu_newbie | is there anyway to like do a "repair install" | 15:46 |
| xubuntu_newbie | ok | 15:46 |
| xubuntu_newbie | i will try to do that | 15:46 |
| xubuntu_newbie | what can i determine from a usb live session | 15:51 |
| xubuntu_newbie | where does xubuntu keep the .iso file which you used for the installation? | 15:52 |
| diogenes_ | see if you can connect to wifi from live | 15:52 |
| xubuntu_newbie | hmm, i see | 15:53 |
| xubuntu_newbie | does xubuntu keep the iso file you used for the installation in the hard-drive? | 15:54 |
| diogenes_ | no | 15:55 |
| xubuntu_newbie | so im now downloading the iso file from xubuntu site | 15:58 |
| xubuntu_newbie | is there anyway to like repair install xubuntu | 16:00 |
| diogenes_ | you can try to repair only what's broken. | 16:02 |
| Maik | xubuntu_newbie: repair doesn't exist, re-install is the only option | 16:04 |
| Maik | linux isn't windows | 16:05 |
| xubuntu_newbie | i see | 16:05 |
| Maik | xubuntu_newbie: you can however make a snapshot of your install with Timeshift but as a newb i'd first learn the basics of a linux OS. | 16:10 |
| xubuntu_newbie | yeah, its my first time with linux | 16:11 |
| xubuntu_newbie | ok ive put the iso in a usb file | 16:11 |
| xubuntu_newbie | how can i "try" using the usb drive with the iso installation file | 16:23 |
| diogenes_ | just boot the usb normally | 16:24 |
| xubuntu_newbie | i dont think it regonizes it as a bootable usb | 16:26 |
| xubuntu_newbie | because i went to the bios and set boot to usb drive | 16:26 |
| xubuntu_newbie | and it didnt work | 16:26 |
| aldcor | hi! I can't update. Here are details https://www.reddit.com/r/xubuntu/comments/kt5vaz/cant_update/? | 16:32 |
| diogenes_ | did you write it from windows? | 16:32 |
| diogenes_ | xubuntu_newbie, ^^^ | 16:32 |
| xubuntu_newbie | what do you mean "write it from windows"? Ive downloaded the iso from xubuntu site, and put it on a usb, the usb has other files, i downloaded the iso with windows, im using windows right now in other machine diogenes_ogenes_ | 16:37 |
| xubuntu_newbie | diogenes_ | 16:37 |
| diogenes_ | xubuntu_newbie, how you put it to usb? with what app? rufus? | 16:38 |
| xubuntu_newbie | diogenes_, just copy-paste | 16:41 |
| xubuntu_newbie | it connected now to a wi-fi, but its extremely slow | 16:42 |
| xubuntu_newbie | if i reboot xubuntu and try to reconnect again it probably doesnt work again | 16:42 |
| diogenes_ | maybe you running out of battery? | 16:43 |
| xubuntu_newbie | and the connection is really slow although the speed it says 150 Mb/s | 16:43 |
| xubuntu_newbie | no, its not a laptop | 16:44 |
| xubuntu_newbie | its a mini-pc, gemini x55 | 16:44 |
| diogenes_ | maybe signal is weak. | 16:45 |
| xubuntu_newbie | the router is less than 5 meters away | 16:46 |
| diogenes_ | then i sustect driver issue. | 16:46 |
| Maik | copy/paste doesn't write the iso to usb stick to use as live session | 16:46 |
| Maik | xubuntu_newbie: https://ubuntu.com/tutorials/create-a-usb-stick-on-windows#1-overview | 16:48 |
| xubuntu_newbie | thanks | 16:48 |
| Maik | who installed your current xubuntu on the pc? | 16:49 |
| xubuntu_newbie | it was not me | 16:50 |
| xubuntu_newbie | but it was working correctly | 16:50 |
| xubuntu_newbie | then suddenly it started to not be able to connect to wifis | 16:50 |
| Maik | which kernel is it using? | 16:51 |
| xubuntu_newbie | then it started to show this warning message after entering the OS desktop "System program problem detected" | 16:51 |
| Maik | open the terminal and type uname -r | 16:52 |
| Maik | that will show you which kernel you are running | 16:53 |
| xubuntu_newbie | 5.4.0-58-generic | 16:53 |
| Maik | xubuntu 20.04.1? | 16:54 |
| xubuntu_newbie | how can i know the exact version | 16:54 |
| xubuntu_newbie | whats the command | 16:54 |
| Maik | lsb_release -a | 16:55 |
| Maik | xubuntu_newbie: it doesn't hurt to google yourself a bit | 16:55 |
| Maik | that kernel should be 5.4.0-60 by now by the way | 16:56 |
| xubuntu_newbie | 20.0.04.1 LTS | 16:57 |
| Maik | ok | 16:57 |
| Maik | sudo apt update && sudo apt upgrade | 16:58 |
| xubuntu_newbie | all in the same line? | 16:58 |
| Maik | yep | 16:58 |
| xubuntu_newbie | yes i know i could search for some of this basic commands | 16:58 |
| xubuntu_newbie | but i dont know if it works on ubuntu also works on xubuntu | 16:58 |
| Maik | do so, that way you learn something ;) | 16:59 |
| xubuntu_newbie | alright | 16:59 |
| Maik | xubuntu = ubuntu | 16:59 |
| Maik | with the Xfce desktop | 16:59 |
| Maik | hence the x | 16:59 |
| Maik | xubuntu_newbie: all flavors of ubuntu use ubuntu as their base, just another desktop environment | 17:01 |
| xubuntu_newbie | its now update upgrading stuff | 17:02 |
| xubuntu_newbie | very slowly | 17:02 |
| Maik | just let it do it's thing | 17:02 |
| xubuntu_newbie | but xubuntu is faster right? Maik | 17:02 |
| xubuntu_newbie | with less bloatware and such | 17:02 |
| Maik | as DE, it can be faster. I found MATE as fast | 17:03 |
| Maik | there's no bloatware on buntu imo | 17:03 |
| Maik | it's not windows | 17:03 |
| xubuntu_newbie | cool | 17:04 |
| xubuntu_newbie | not being windows is very important | 17:05 |
| xubuntu_newbie | im done with windows, so i just switched to xubuntu now | 17:06 |
| xubuntu_newbie | internet is too slow to update and upgrade the kernel | 17:09 |
| xubuntu_newbie | some packages it fails to connect | 17:09 |
| xubuntu_newbie | why is my internet so slow | 17:24 |
| === vlm_ is now known as vlm | ||
| xubuntu_newbie | im creating a bootable usb with xubuntu 20 using rufus | 17:35 |
| xubuntu_newbie | i dont want to give up on xubuntu | 17:43 |
| xubuntu_newbie | by the way xubuntu says amd64 but the processor of my machine is a intel | 17:46 |
| Maik | don't mind that | 17:48 |
| xubuntu_newbie | ok | 17:48 |
| Maik | you have the right image | 17:48 |
| xubuntu_newbie | if the usb boot works and everything is fine does it mean i have to reinstall xubuntu? | 17:52 |
| xubuntu_newbie | i didnt do anything for it to stop working and give all these errors | 17:53 |
| xubuntu_newbie | didnt install anything | 17:53 |
| coconut | xubuntu_newbie, you can use gnome-disks to put the xubuntu iso on your usb | 17:59 |
| xubuntu_newbie | ive booted with usb xubuntu | 18:04 |
| xubuntu_newbie | and it does not give me the error after desktop init | 18:05 |
| xubuntu_newbie | "System program problem detected" | 18:05 |
| xubuntu_newbie | that one, it doesnt give me anymore | 18:06 |
| xubuntu_newbie | but wifi is still slow the ones it can connect | 18:06 |
| xubuntu_newbie | its so slow, its not even functional at all | 18:09 |
| diogenes_ | xubuntu_newbie, let's try to change the DNS. | 18:12 |
| xubuntu_newbie | ok | 18:15 |
| diogenes_ | run in terminal: nm-connection-editor | 18:22 |
| xubuntu_newbie | yes i can edit the wifi and non-wifi networks he scans and finds | 18:23 |
| diogenes_ | did you type that command in terminal? | 18:24 |
| xubuntu_newbie | yes | 18:25 |
| xubuntu_newbie | it open the edit connection window | 18:25 |
| diogenes_ | doule click on your wifi ssid name | 18:26 |
| xubuntu_newbie | ok done | 18:26 |
| diogenes_ | IPv4 Settings | 18:26 |
| xubuntu_newbie | ok | 18:27 |
| xubuntu_newbie | done | 18:27 |
| diogenes_ | change Method to: Automatic, addresses only | 18:27 |
| diogenes_ | then | 18:27 |
| diogenes_ | in DNS servers type: 1.1.1.1, 1.0.0.1 | 18:28 |
| xubuntu_newbie | ok | 18:28 |
| xubuntu_newbie | ok | 18:28 |
| diogenes_ | click save | 18:28 |
| diogenes_ | then in terminal run: | 18:29 |
| diogenes_ | sudo systemctl restart NetworkManager | 18:29 |
| xubuntu_newbie | ok | 18:30 |
| diogenes_ | see the network info from network icon | 18:31 |
| diogenes_ | make sure DNS is 1.1.1.1 | 18:31 |
| xubuntu_newbie | ive double checked its 1.1.1.1 primary and 1.0.0.1 secondary | 18:34 |
| xubuntu_newbie | i restarted the network service | 18:34 |
| xubuntu_newbie | and connected to wifi | 18:34 |
| xubuntu_newbie | it connects to the wifi but i cant connect to any sites | 18:34 |
| diogenes_ | in terminal type: | 18:35 |
| diogenes_ | ping google.com | 18:35 |
| xubuntu_newbie | ok | 18:35 |
| diogenes_ | is it going fast or slow? | 18:35 |
| xubuntu_newbie | its pinging | 18:37 |
| xubuntu_newbie | 12000 ms | 18:37 |
| xubuntu_newbie | 9000 ms | 18:37 |
| xubuntu_newbie | do i stop the ping command | 18:37 |
| diogenes_ | yep ctrl+c | 18:38 |
| diogenes_ | ping is insane | 18:38 |
| xubuntu_newbie | 29000 ms | 18:38 |
| xubuntu_newbie | 33% packed loss | 18:39 |
| diogenes_ | and it should be around 30ms | 18:39 |
| xubuntu_newbie | maybe i should connect the internet directly from the cable | 18:40 |
| diogenes_ | try yep | 18:40 |
| xubuntu_newbie | works perfectly | 18:48 |
| xubuntu_newbie | super fast internet | 18:49 |
| diogenes_ | then it's the wifi driver or device or router. | 18:51 |
| coconut | xubuntu_newbie, did you try to reboot or reset your network devices? | 18:56 |
| xubuntu_newbie | i shutdown the machine | 18:56 |
| xubuntu_newbie | plug in the internet cable | 18:57 |
| xubuntu_newbie | turn on the machine | 18:57 |
| xubuntu_newbie | gave that error | 18:57 |
| xubuntu_newbie | and internet was super fast, didnt change anything | 18:57 |
| xubuntu_newbie | i connected to the internet via the cable | 18:57 |
| xubuntu_newbie | i reboot the network devices before yes | 18:58 |
| xubuntu_newbie | it does not connect to all wifis but it detects them all, the ones it connects, the internet is so slow its not functional | 19:02 |
| xubuntu_newbie | maybe i should try to update the kernel with direct cable internet connection | 19:03 |
| diogenes_ | good idea. | 19:04 |
| coconut | tried another pc? or tried to update the bios/uefi of your pc? | 19:05 |
| xubuntu_newbie | other computers at home can connect to the wifi and access the internet | 19:10 |
| xubuntu_newbie | but none of them are connected now | 19:10 |
| xubuntu_newbie | to not interfere with the connections | 19:10 |
| coconut | if it's only one pc which fails, then try and check for an update for the uefi. | 19:12 |
| xubuntu_newbie | is that done with a command? | 19:15 |
| xubuntu_newbie | even with the kernel update it still gives me the same pop up error at the beginning | 19:16 |
| xubuntu_newbie | and the internet is still slow | 19:16 |
| xubuntu_newbie | wireless is too slow or downright not functional | 19:17 |
| coconut | no you have to find that on the website of the manufacturer | 19:17 |
| xubuntu_newbie | no update to the uefi | 19:23 |
| coconut | yeah then i have no clue... hope some else can help though. :) | 19:26 |
| xubuntu_newbie | thanks anyway | 19:29 |
| xubuntu_newbie | well i guess i will reinstall xubuntu | 19:31 |
| coconut | happy experimenting xubuntu_newbie! | 19:32 |
| xubuntu_newbie | thanks | 19:42 |
| xubuntu_newbie | ok i found the problem | 20:27 |
| xubuntu_newbie | this machine has a slot for a second HDD | 20:27 |
| xubuntu_newbie | when i put the second HDD internet goes down | 20:27 |
| xubuntu_newbie | when i remove it, the internet works as fast as direct cable | 20:27 |
| xubuntu_newbie | how can I not load the second hdd | 20:28 |
| xubuntu_newbie | echo 1 > /sys/block/(whatever)/device/delete ? | 20:41 |
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