[14:58] <varghese> Hi!
[14:58] <varghese> If you don't mind, is anyone here?
[15:02] <Maik> !ask | varghese
[15:02] <Maik> !discuss
[15:04] <varghese> Oh, this is a support channel?
[15:04] <Maik> varghese: as the channel topic says so
[15:04] <varghese> I thought I would just come here to talk about Ubuntu, I see :|
[15:05] <varghese> Alright, i'll be joining #ubuntu-disscuss
[15:05] <Maik> as said, join discuss and for other chit-chat -offtopic
[15:05] <Maik> yep
[15:05] <varghese> yeah thanks!!
[15:06] <Maik> yw
[15:06] <varghese> #ubuntu-offtopic doesnt exist?
[15:07] <varghese> Oh, I have to be registered, I see :|
[15:08] <Maik> yep, for most channels you have to be registered
[15:08] <Maik> it's to prevent spam
[15:13] <varghese> Oh, I see :(
[15:31] <xubuntu_newbie> hello
[15:32] <xubuntu_newbie> i just installed Xubuntu and i get this error "System program problem detected"
[15:33] <xubuntu_newbie> its the first thing that pops up after i boot, login and enter the OS
[15:34] <xubuntu_newbie> yesterday everything was fine, today i get this error but i didnt do anything
[15:37] <diogenes_> xubuntu_newbie, did you fully update the system?
[15:37] <Maik> xubuntu_newbie: just turn off apport
[15:38] <Maik> https://askubuntu.com/questions/93457/how-do-i-enable-or-disable-apport
[15:38] <xubuntu_newbie> its a clean installation from the latest releases
[15:38] <Maik> that will solve the issue of the annoying pop up
[15:38] <xubuntu_newbie> what is apport?
[15:39] <Maik> !apport
[15:39] <xubuntu_newbie> thanks
[15:39] <Maik> https://wiki.ubuntu.com/Apport
[15:39] <Maik> xubuntu_newbie: ^
[15:40] <diogenes_> xubuntu_newbie, first thing after installing the system, run: sudo apt update && sudo apt upgrade
[15:40] <xubuntu_newbie> i dont have internet connection in xubuntu
[15:41] <xubuntu_newbie> it cant connect to any wifi
[15:41] <diogenes_> why?
[15:41] <xubuntu_newbie> it detects the wi-fis
[15:41] <xubuntu_newbie> but cant connect to any
[15:41] <xubuntu_newbie> i restarted the network.service
[15:41] <diogenes_> you need to reboot the router.
[15:41] <xubuntu_newbie> i rebooted the router too
[15:42] <xubuntu_newbie> no one else is connecting to the router
[15:42] <xubuntu_newbie> i turned off the wireless drivers and turn them back on
[15:42] <xubuntu_newbie> and nothing worked
[15:42] <Maik> first solve one issue then the other
[15:42] <xubuntu_newbie> im thinking about a repair install or something to that effect
[15:42] <xubuntu_newbie> ok
[15:43] <xubuntu_newbie> can i use the sudo update thing?
[15:43] <diogenes_> try live session from usb drive.
[15:44] <xubuntu_newbie> how do i do that
[15:46] <diogenes_> use the same usb drive or DVD that you used for installation but instead of installin, click on Try.
[15:46] <xubuntu_newbie> is there anyway to like do a "repair install"
[15:46] <xubuntu_newbie> ok
[15:46] <xubuntu_newbie> i will try to do that
[15:51] <xubuntu_newbie> what can i determine from a usb live session
[15:52] <xubuntu_newbie> where does xubuntu keep the .iso file which you used for the installation?
[15:52] <diogenes_> see if you can connect to wifi from live
[15:53] <xubuntu_newbie> hmm, i see
[15:54] <xubuntu_newbie> does xubuntu keep the iso file you used for the installation in the hard-drive?
[15:55] <diogenes_> no
[15:58] <xubuntu_newbie> so im now downloading the iso file from xubuntu site
[16:00] <xubuntu_newbie> is there anyway to like repair install xubuntu
[16:02] <diogenes_> you can try to repair only what's broken.
[16:04] <Maik> xubuntu_newbie: repair doesn't exist, re-install is the only option
[16:05] <Maik> linux isn't windows
[16:05] <xubuntu_newbie> i see
[16:10] <Maik> xubuntu_newbie: you can however make a snapshot of your install with Timeshift but as a newb i'd first learn the basics of a linux OS.
[16:11] <xubuntu_newbie> yeah, its my first time with linux
[16:11] <xubuntu_newbie> ok ive put the iso in a usb file
[16:23] <xubuntu_newbie> how can i "try" using the usb drive with the iso installation file
[16:24] <diogenes_> just boot the usb normally
[16:26] <xubuntu_newbie> i dont think it regonizes it as a bootable usb
[16:26] <xubuntu_newbie> because i went to the bios and set boot to usb drive
[16:26] <xubuntu_newbie> and it didnt work
[16:32] <aldcor> hi! I can't update. Here are details https://www.reddit.com/r/xubuntu/comments/kt5vaz/cant_update/?
[16:32] <diogenes_> did you write it from windows?
[16:32] <diogenes_> xubuntu_newbie, ^^^
[16:37] <xubuntu_newbie> what do you mean "write it from windows"? Ive downloaded the iso from xubuntu site, and put it on a usb, the usb has other files, i downloaded the iso with windows, im using windows right now in other machine diogenes_ogenes_
[16:37] <xubuntu_newbie> diogenes_
[16:38] <diogenes_> xubuntu_newbie, how you put it to usb? with what app? rufus?
[16:41] <xubuntu_newbie> diogenes_, just copy-paste
[16:42] <xubuntu_newbie> it connected now to a wi-fi, but its extremely slow
[16:42] <xubuntu_newbie> if i reboot xubuntu and try to reconnect again it probably doesnt work again
[16:43] <diogenes_> maybe you running out of battery?
[16:43] <xubuntu_newbie> and the connection is really slow although the speed it says 150 Mb/s
[16:44] <xubuntu_newbie> no, its not a laptop
[16:44] <xubuntu_newbie> its a mini-pc, gemini x55
[16:45] <diogenes_> maybe signal is weak.
[16:46] <xubuntu_newbie> the router is less than 5 meters away
[16:46] <diogenes_> then i sustect driver issue.
[16:46] <Maik> copy/paste doesn't write the iso to usb stick to use as live session
[16:48] <Maik> xubuntu_newbie: https://ubuntu.com/tutorials/create-a-usb-stick-on-windows#1-overview
[16:48] <xubuntu_newbie> thanks
[16:49] <Maik> who installed your current xubuntu on the pc?
[16:50] <xubuntu_newbie> it was not me
[16:50] <xubuntu_newbie> but it was working correctly
[16:50] <xubuntu_newbie> then suddenly it started to not be able to connect to wifis
[16:51] <Maik> which kernel is it using?
[16:51] <xubuntu_newbie> then it started to show this warning message after entering the OS desktop  "System program problem detected"
[16:52] <Maik> open the terminal and type uname -r
[16:53] <Maik> that will show you which kernel you are running
[16:53] <xubuntu_newbie> 5.4.0-58-generic
[16:54] <Maik> xubuntu 20.04.1?
[16:54] <xubuntu_newbie> how can i know the exact version
[16:54] <xubuntu_newbie> whats the command
[16:55] <Maik> lsb_release -a
[16:55] <Maik> xubuntu_newbie: it doesn't hurt to google yourself a bit
[16:56] <Maik> that kernel should be 5.4.0-60 by now by the way
[16:57] <xubuntu_newbie> 20.0.04.1 LTS
[16:57] <Maik> ok
[16:58] <Maik> sudo apt update && sudo apt upgrade
[16:58] <xubuntu_newbie> all in the same line?
[16:58] <Maik> yep
[16:58] <xubuntu_newbie> yes i know i could search for some of this basic commands
[16:58] <xubuntu_newbie> but i dont know if it works on ubuntu also works on xubuntu
[16:59] <Maik> do so, that way you learn something ;)
[16:59] <xubuntu_newbie> alright
[16:59] <Maik> xubuntu = ubuntu
[16:59] <Maik> with the Xfce desktop
[16:59] <Maik> hence the x
[17:01] <Maik> xubuntu_newbie: all flavors of ubuntu use ubuntu as their base, just another desktop environment
[17:02] <xubuntu_newbie> its now update upgrading stuff
[17:02] <xubuntu_newbie> very slowly
[17:02] <Maik> just let it do it's thing
[17:02] <xubuntu_newbie> but xubuntu is faster right? Maik
[17:02] <xubuntu_newbie> with less bloatware and such
[17:03] <Maik> as DE, it can be faster. I found MATE as fast
[17:03] <Maik> there's no bloatware on buntu imo
[17:03] <Maik> it's not windows
[17:04] <xubuntu_newbie> cool
[17:05] <xubuntu_newbie> not being windows is very important
[17:06] <xubuntu_newbie> im done with windows, so i just switched to xubuntu now
[17:09] <xubuntu_newbie> internet is too slow to update and upgrade the kernel
[17:09] <xubuntu_newbie> some packages it fails to connect
[17:24] <xubuntu_newbie> why is my internet so slow
[17:35] <xubuntu_newbie> im creating a bootable usb with xubuntu 20 using rufus
[17:43] <xubuntu_newbie> i dont want to give up on xubuntu
[17:46] <xubuntu_newbie> by the way xubuntu says amd64 but the processor of my machine is a intel
[17:48] <Maik> don't mind that
[17:48] <xubuntu_newbie> ok
[17:48] <Maik> you have the right image
[17:52] <xubuntu_newbie> if the usb boot works and everything is fine does it mean i have to reinstall xubuntu?
[17:53] <xubuntu_newbie> i didnt do anything for it to stop working and give all these errors
[17:53] <xubuntu_newbie> didnt install anything
[17:59] <coconut> xubuntu_newbie, you can use gnome-disks to put the xubuntu iso on your usb
[18:04] <xubuntu_newbie> ive booted with usb xubuntu
[18:05] <xubuntu_newbie> and it does not give me the error after desktop init
[18:05] <xubuntu_newbie> "System program problem detected"
[18:06] <xubuntu_newbie> that one, it doesnt give me anymore
[18:06] <xubuntu_newbie> but wifi is still slow the ones it can connect
[18:09] <xubuntu_newbie> its so slow, its not even functional at all
[18:12] <diogenes_> xubuntu_newbie, let's try to change the DNS.
[18:15] <xubuntu_newbie> ok
[18:22] <diogenes_> run in terminal: nm-connection-editor
[18:23] <xubuntu_newbie> yes i can edit the wifi and non-wifi networks he scans and finds
[18:24] <diogenes_> did you type that command in terminal?
[18:25] <xubuntu_newbie> yes
[18:25] <xubuntu_newbie> it open the edit connection window
[18:26] <diogenes_> doule click on your wifi ssid name
[18:26] <xubuntu_newbie> ok done
[18:26] <diogenes_> IPv4 Settings
[18:27] <xubuntu_newbie> ok
[18:27] <xubuntu_newbie> done
[18:27] <diogenes_> change Method to: Automatic, addresses only
[18:27] <diogenes_> then
[18:28] <diogenes_> in DNS servers type: 1.1.1.1, 1.0.0.1
[18:28] <xubuntu_newbie> ok
[18:28] <xubuntu_newbie> ok
[18:28] <diogenes_> click save
[18:29] <diogenes_> then in terminal run:
[18:29] <diogenes_> sudo systemctl restart NetworkManager
[18:30] <xubuntu_newbie> ok
[18:31] <diogenes_> see the network info from network icon
[18:31] <diogenes_> make sure DNS is 1.1.1.1
[18:34] <xubuntu_newbie> ive double checked its 1.1.1.1 primary and 1.0.0.1 secondary
[18:34] <xubuntu_newbie> i restarted the network service
[18:34] <xubuntu_newbie> and connected to wifi
[18:34] <xubuntu_newbie> it connects to the wifi but i cant connect to any sites
[18:35] <diogenes_> in terminal type:
[18:35] <diogenes_> ping google.com
[18:35] <xubuntu_newbie> ok
[18:35] <diogenes_> is it going fast or slow?
[18:37] <xubuntu_newbie> its pinging
[18:37] <xubuntu_newbie> 12000 ms
[18:37] <xubuntu_newbie> 9000 ms
[18:37] <xubuntu_newbie> do i stop the ping command
[18:38] <diogenes_> yep ctrl+c
[18:38] <diogenes_> ping is insane
[18:38] <xubuntu_newbie> 29000 ms
[18:39] <xubuntu_newbie> 33% packed loss
[18:39] <diogenes_> and it should be around 30ms
[18:40] <xubuntu_newbie> maybe i should connect the internet directly from the cable
[18:40] <diogenes_> try yep
[18:48] <xubuntu_newbie> works perfectly
[18:49] <xubuntu_newbie> super fast internet
[18:51] <diogenes_> then it's the wifi driver or device or router.
[18:56] <coconut> xubuntu_newbie, did you try to reboot or reset your network devices?
[18:56] <xubuntu_newbie> i shutdown the machine
[18:57] <xubuntu_newbie> plug in the internet cable
[18:57] <xubuntu_newbie> turn on the machine
[18:57] <xubuntu_newbie> gave that error
[18:57] <xubuntu_newbie> and internet was super fast, didnt change anything
[18:57] <xubuntu_newbie> i connected to the internet via the cable
[18:58] <xubuntu_newbie> i reboot the network devices before yes
[19:02] <xubuntu_newbie> it does not connect to all wifis but it detects them all, the ones it connects, the internet is so slow its not functional
[19:03] <xubuntu_newbie> maybe i should try to update the kernel with direct cable internet connection
[19:04] <diogenes_> good idea.
[19:05] <coconut> tried another pc? or tried to update the bios/uefi of your pc?
[19:10] <xubuntu_newbie> other computers at home can connect to the wifi and access the internet
[19:10] <xubuntu_newbie> but none of them are connected now
[19:10] <xubuntu_newbie> to not interfere with the connections
[19:12] <coconut> if it's only one pc which fails, then try and check for an update for the uefi.
[19:15] <xubuntu_newbie> is that done with a command?
[19:16] <xubuntu_newbie> even with the kernel update it still gives me the same pop up error at the beginning
[19:16] <xubuntu_newbie> and the internet is still slow
[19:17] <xubuntu_newbie> wireless is too slow or downright not functional
[19:17] <coconut> no you have to find that on the website of the manufacturer
[19:23] <xubuntu_newbie> no update to the uefi
[19:26] <coconut> yeah then i have no clue... hope some else can help though. :)
[19:29] <xubuntu_newbie> thanks anyway
[19:31] <xubuntu_newbie> well i guess i will reinstall xubuntu
[19:32] <coconut> happy experimenting xubuntu_newbie!
[19:42] <xubuntu_newbie> thanks
[20:27] <xubuntu_newbie> ok i found the problem
[20:27] <xubuntu_newbie> this machine has a slot for a second HDD
[20:27] <xubuntu_newbie> when i put the second HDD internet goes down
[20:27] <xubuntu_newbie> when i remove it, the internet works as fast as direct cable
[20:28] <xubuntu_newbie> how can I not load the second hdd
[20:41] <xubuntu_newbie> echo 1 > /sys/block/(whatever)/device/delete ?