| dericcrago | cjwatson - :) understood | 00:02 |
|---|---|---|
| === pieq_ is now known as pieq | ||
| greyltc[m] | morning nerds. I'm having trouble logging into launchpad via my ubuntu one account | 08:14 |
| greyltc[m] | When I try to log in, i'm taken to a personal data request page. there are tickboxes for Full name and Email address | 08:15 |
| greyltc[m] | the tickboxes are grayed out and I can't check or uncheck them. my options are "Tes, log me in" or "cancel" buttons | 08:16 |
| greyltc[m] | if I click the log me in button i get an error page: | 08:16 |
| greyltc[m] | Oops! Sorry, something just went wrong in Launchpad. | 08:16 |
| greyltc[m] | ...[instructions to come to this IRC channel for help]... | 08:17 |
| greyltc[m] | (Error ID: OOPS-12bc5a72288b90113327c42e4bd00b88) | 08:17 |
| ubot5 | https://oops.canonical.com/?oopsid=OOPS-12bc5a72288b90113327c42e4bd00b88 | 08:17 |
| greyltc[m] | can anyone help me complete the launchpad login process? | 08:18 |
| greyltc[m] | cristiangsp: ping :^) | 08:19 |
| cristiangsp | can you sent us an email with the oops id to feedback@launchpad.net? I will be able to follow up with you through that. | 08:20 |
| greyltc[m] | sure! thanks! | 08:22 |
| cristiangsp | thank you! | 08:22 |
| greyltc[m] | email sent | 08:25 |
| cristiangsp | thanks, taking a look | 08:27 |
| cristiangsp | I was able to spot the issue, we will it will get solved during the next hours, I will send you an email once you are ok to proceed with the login. | 08:38 |
| greyltc[m] | thanks! | 09:39 |
| cjwatson | dericcrago: It is done. | 10:29 |
| cjwatson | dericcrago: (ended up just being https://paste.ubuntu.com/p/wM9BkbYqtV/, if you're curious) | 10:30 |
| cristiangsp | greyltc[m]: you should be able to log in properly now, also sent you an email | 11:47 |
| greyltc[m] | Great! | 12:02 |
| greyltc[m] | I'll give it a shot now. | 12:02 |
| greyltc[m] | works! | 12:03 |
| greyltc[m] | thank you! | 12:03 |
| dericcrago | cjwatson - awesome! thank you! | 14:05 |
| cjwatson | dericcrago: Clearly you just needed to wait until I had some performance reviews to procrastinate, uh | 14:18 |
| * tomwardill now has the tidiest desk ever, and the most noted notes | 14:18 | |
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