| asana-dev | We are seeing lots of "Cannot initiate the connection to ppa.launchpad.net:80" happening in our install scripts right now... is it possible servers are having issues? I checked the twitter account but nothing new there | 01:03 |
|---|---|---|
| mwhudson | asana-dev: there were some reports of that from people using aws a day or so ago | 01:30 |
| mwhudson | asana-dev: but it seemed to be a routing issue rather than an issue with the server | 01:30 |
| mwhudson | (not sure what the current status is though) | 01:30 |
| asana-dev | interesting. we are on aws | 01:32 |
| RikMills | quite a few builds failing with logs today | 11:13 |
| RikMills | umm *without | 11:13 |
| Guest34 | same here | 11:16 |
| RikMills | only getting them on bos02 | 11:23 |
| cjwatson | Looks like maybe networking problems when trying to poll the builder. There's not much I can do other than bulk-retry those (which I've done) | 11:25 |
| mi0z | exit | 14:48 |
| mi0z | We are noticing Unable to connect to ppa.launchpad.net:http while running install scripts? is it possible Launchpad is blocking certain ips ? | 14:53 |
| tomwardill | mi0z, is that from AWS? | 14:55 |
| mi0z | noticing on bitbucket pipelines, that I assume are running on AWS | 14:56 |
| tomwardill | we've had a few reports of that, localised to AWS, I don't think there's anything we can do, but I'll bring it up with our sysadmins again | 14:56 |
| mi0z | ok thank you | 14:57 |
| quailman | Hello, I think we're seeing some IP ranges of our servers in AWS being either blocked or throttled by ppa.launchpad.net. Is this a good place to contact someone about that? | 22:27 |
| bdmurray | This is probably the best place to get help - https://answers.launchpad.net/launchpad/+addquestion | 22:33 |
| quailman | Do you know if staff monitors that? It appears to be maybe a community support site | 22:37 |
| quailman | This would be an issue that someone on the ops team would have to investigate | 22:37 |
| bdmurray | quailman: they do that's why I suggested it | 22:40 |
| quailman | Okay thanks | 22:42 |
| cjwatson | bdmurray,quailman: This has come up a few times recently, but it needs to be raised with rt@ubuntu.com with mtr reports. | 22:48 |
| cjwatson | LP staff can't do anything about network issues between AWS and ppa.l.n. We aren't blocking or throttling AWS to the best of my knowledge. | 22:48 |
| cjwatson | So it needs to go to Canonical's sysadmins where there are people who can look into network issues. | 22:49 |
| cjwatson | Somebody raised a ticket there a day or two ago, but it went away when a sysadmin tried to investigate it ... | 22:49 |
| cjwatson | "mtr --report -T -P 80 ppa.launchpad.net" as a starting point, probably | 22:51 |
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