/srv/irclogs.ubuntu.com/2021/09/01/#ubuntu-uk.txt

penguin42anyone else on Symbio energy?13:04
daftykinsafternoon all13:08
daftykinsthat an electric supplier up north?13:08
penguin42yeh13:14
penguin42there reading sybmission page seems to have 404'd;  there's an OFCOM final notice for financials due next week13:15
penguin42s/ofcom/ofgem/13:15
daftykinsooh so they might be in hot water?13:15
penguin42wouldn't surprise me; I've got a history of killing energy suppliers - but normally a few months after I've finished with them :-)13:17
daftykinshehe13:18
zxmpiif an energy company can't keep the lights on... :-P13:21
penguin42https://www.ofgem.gov.uk/publications/symbio-energy-final-order    I guess we find out in a week if they submit the financial data13:22
webpigeon[m]Penguin42: https://symbioenergy.co.uk/ loads here17:42
webpigeon[m]oh, reading page17:43
webpigeon[m]ignore me17:43
penguin42webpigeon[m]: It was falling over after trying to get to the submit reading and having logge din17:43
webpigeon[m]ah, probably spent all the server money on the slightly askew marquees on the homepage xD17:44
penguin42ah, actually they've fixed it17:44
webpigeon[m]bug report over telegram/irc strike again? o.o17:45
penguin42webpigeon[m]: It's probably the only way with them; their phone lines are almost impossible to get through and they don't answer email for months17:46
webpigeon[m]at least they have a phone line, mine doesn't even have that. Makes you play choose your own adventure with the helpbot until it gives up and lets you chat to a human via mobile chat17:50
penguin42which is that?17:55
zxmpiit's a modern text adventure game :-)17:59
webpigeon[m]pure planet17:59
zxmpiworthy of infocomm17:59
webpigeon[m]zxmpi: it's dark, you are likely to be eaten by a grue. State your issue succinctly so I know what I can help with.18:00
penguin42webpigeon[m]: I'm somewhat skeptical of anything that claims to be 100% carbon free; our wind generation is way too random for that18:01
zxmpiinventory18:01
webpigeon[m]meh, I live in cornwall :P18:01
webpigeon[m]zxmpi: 1 slightly screwed up letter demanding a meter reading, even though you have a smart meter, a half-finished cup of cold coffee18:02
zxmpinorth18:02
webpigeon[m]zxmpi: Sorry - our support representatives are too busy to help with, "north", please wait for 280 years until the next available operator is available18:04
webpigeon[m]penguin42: yeah - there some something very cryptic about something involving shell or something recently.18:04
webpigeon[m]I never did a response to my, "can I use your bot/app as an example of bad UI/UX in my HCI lecture" question :(18:05
zxmpihow big is their 'app'?18:06
zxmpioops.18:07
zxmpiexamine app :-)18:07
webpigeon[m]17MiB not including user data18:07
zxmpimadness18:07
webpigeon[m]yeah, it's not a native app - it's the same as the one you can dig out of their website if you click the right link sequence there18:08
zxmpii know that one... 'Hold R on controller 1, turn on and release R at the title screen. During game pause the game and press B, Up, B, A.'18:09
webpigeon[m]😛18:09
zxmpigod mode in doom :-P18:10
webpigeon[m]I think their bot's cheat code was something like, "we didn't install the meter, so it's not our problem"18:11
zxmpiyes had same problem here where they came out and installed 1 smart meter. and left the 2nd meter alone. then came out and wondered why they couldn't read the 2 meters18:14
webpigeon[m]:P18:14
zxmpithen sent a new install guy who replaced the old meter and the new meter as it wasn't installed properly18:14
zxmpiright time to have a wander away from keyboard o/18:15
webpigeon[m]my smart meter was installed before I moved in, it's just apparently not that smart XD18:16
daftykinsenjoy \o18:16
webpigeon[m]have a good wonder18:16
=== Nokaji_ is now known as Nokaji

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