/srv/irclogs.ubuntu.com/2021/09/25/#ubuntu-quality.txt

ubuntubridgebot_[telegram] <guiverc> Sor01:55
ubuntu-tester56Hi. since it's testing week, I'd like to report an issue I found in daily Ubuntu 21.10 - Thunderbird snap won't launch on my hybrid graphics system (Ryzen + NVIDIA) unless it's done with the offloading variable __NV_PRIME_RENDER_OFFLOAD=1 __GLX_VENDOR_LIBRARY_NAME=nvidia __NV_PRIME_RENDER_OFFLOAD=1 __GLX_VENDOR_LIBRARY_NAME=nvidia03:07
ubuntu-tester56ups pasted it twice03:08
guivercHave you filed a bug report?  `ubuntu-bug thunderbird` for example?03:08
ubuntu-tester56Thanks, just now I successfully reported a bug on ´plasma-discover´ with ´ubuntu-bug´ https://bugs.launchpad.net/ubuntu/+source/plasma-discover/+bug/1945030, however I am being unable to do the same with thunderbird. After I run 'ubuntu-bug thunderbird' I get this error03:27
ubuntu-tester56michael@kdeb1:~$ ubuntu-bug thunderbird03:27
ubuntu-tester56Traceback (most recent call last):03:27
ubuntu-tester56  File "/usr/share/apport/apport-kde", line 532, in <module>03:27
ubuntu-tester56    sys.exit(UserInterface.run_argv())03:27
ubuntu-tester56  File "/usr/lib/python3/dist-packages/apport/ui.py", line 717, in run_argv03:28
ubuntu-tester56    return self.run_report_bug()03:28
ubuntu-tester56  File "/usr/lib/python3/dist-packages/apport/ui.py", line 556, in run_report_bug03:28
ubuntu-tester56    response = self.ui_present_report_details(allowed_to_report)03:28
ubuntu-tester56  File "/usr/share/apport/apport-kde", line 366, in ui_present_report_details03:28
ubuntu-tester56    desktop_info = self.get_desktop_entry()03:28
ubuntu-tester56  File "/usr/lib/python3/dist-packages/apport/ui.py", line 1475, in get_desktop_entry03:28
ubuntu-tester56    desktop_file = apport.fileutils.find_package_desktopfile(self.cur_package)03:28
ubuntu-tester56  File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 84, in find_package_desktopfile03:28
ubuntu-tester56    with open(line, 'rb') as f:03:28
ubuntu-tester56FileNotFoundError: [Errno 2] Ficheiro ou pasta inexistente: '/usr/share/applications/thunderbird.desktop'03:28
ubuntu-tester56I have no idea what this means03:28
ubuntubridgebot_[telegram] <guiverc> please pastebinit03:28
ubuntu-tester56https://pastebin.com/S4V7uvLL03:29
guivercdid I just reply to a reddit post to you?  this sounds/feels familiar?03:30
* guiverc realizes you may not have read it - you were pasting here as I was hitting 'send'03:30
ubuntu-tester56oh yeah... you did. But I hadn't seen your reply yet on Reddit03:31
ubuntu-tester56thanks for the detailed reply by the way03:31
ubuntu-tester56anyway if ubuntu-bug is not able to function with thunderbird snap I can try to do a bug report manually at launchpad.03:33
guivercsorry I'm getting threads mixed up (i've read & replied to many)..  launchpad or ubuntu-bug is for *deb* packages and not snaps.  hold on03:34
ubuntu-tester56oh alright. yeah the issue I mentioned is with only with the snap version of thunderbird... the deb works fine.03:36
guivercif you type `snap info thunderbird` you'll get info ; including CONTACT which shows where to report..  it'll go to https://wiki.ubuntu.com/ImpishIndri/Beta/Kubuntu#Known_issues which has a REPORT BUG link online allowin you to report a bug on launchpad for that 'snap'03:36
guivercthat snap IS tracked on launchpad it turns out; but cannot be reported via ubuntu-bug (which will report against a deb package)03:37
guivercsorry; i didn't realize I posted the wrong link; I meant https://launchpad.net/ubuntu/+source/thunderbird03:40
guivercthanks ubuntu-tester56 for reporting the bug :)03:56
ubuntu-tester56thank you also for the patience and guidance. 04:00
ubuntubridgebot_[telegram] <Niarch> Thanks for the detail post i finally know where to start from 🥲 (re @RikMills: https://discourse.ubuntu.com/t/ubuntu-21-10-testing-week/24362)06:44
ubuntubridgebot_[telegram] <madhens> Hello testers! Wanted to share this awesome resource from @guiverc ! It’s helpful for all the flavors and stock, not just Lubuntu! https://discourse.lubuntu.me/t/testing-checklist-understanding-the-testcases/274312:35
ItzSwirlzi got catching up to do(TM)13:15
ItzSwirlzI'll publish the updated Yaru-Cinnamon theme and wallpapers today13:15

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