| cjwatson | Uploads to upload.ubuntu.com will be down for a bit for some filesystem rearrangements | 00:29 |
|---|---|---|
| cjwatson | ... back up, maintenance deferred until later | 00:44 |
| === ilasc changed the topic of #launchpad to: Help contact: @ilasc (06:00-15:00 UTC Mon-Fri) | Launchpad is an open source project: https://dev.launchpad.net/ | This channel is logged: http://irclogs.ubuntu.com/ | User Guide https://help.launchpad.net/ | Support and spam reporting: https://answers.launchpad.net/launchpad | ||
| === cpaelzer_ is now known as cpaelzer | ||
| Guest60 | I cannot login into launchpad: Oops! Sorry, something just went wrong in Launchpad. We’ve recorded what happened, and we’ll fix it as soon as possible. Apologies for the inconvenience. If you can't login, join us on #launchpad IRC channel at irc.libera.chat, e-mail us or visit our feedback page. If you report this as a bug, please include the | 15:17 |
| Guest60 | error ID below, preferably by copying and pasting it rather than by taking a screenshot. (Error ID: OOPS-627afda795a61993b8ab096b50bbd842) | 15:17 |
| Guest60 | Is there anyone here who can help debug this? | 15:17 |
| jugmac00 | I will try to get someone to help you. | 15:20 |
| Guest60 | jugmac00: thanks! | 15:21 |
| jugmac00 | @Guest60 I think I figured out what the problem is. There might be two accounts with your email address. One suitable way would be to merge the two accounts, which requires the approval of a colleague - who is currently not online, but he will be. Would that be ok for you? | 15:31 |
| Guest60 | I knew I had one, but I've forgotten the password and requested to reset it. After no email with a link came for half an hour I thought maybe it was deleted or something and signed up again. Yeah, that's totally fine, please merge them. | 15:32 |
| Guest60 | Maybe check whether your mailer works perfectly. I cannot be the one not receiving such emails | 15:35 |
| jugmac00 | Let's do one step after another. :-) | 15:36 |
| jugmac00 | You will be able to login into your new account in a couple of minutes. Also, you can rename your account name, e.g. if you prefer the old name or another one. | 15:48 |
| Guest60 | Thanks a lot! | 16:16 |
| Guest12 | Hi, anyone can help with "Oops! Sorry, something just went wrong in Launchpad..."? the page also says Error ID: | 21:30 |
| Guest12 | OOPS-1f044f0e1c8336a6bf93b48dedaa5ab3 | 21:30 |
| sarnold | I'm no launchpad expert but I *think* I recall seeing this general shape of oops when trying to create a second account with an already-used email address; does that sound familiar? | 21:33 |
| Guest12 | I'm not trying to create a launchpad account. When I click on Login, I will end-up in my Ubuntu One account and it is fine, no login errors there, but the next step fails with the error above | 21:37 |
| sarnold | oh dang :( sorry | 21:37 |
| Guest12 | thanks for info anyway :) | 21:39 |
| === amurray_ is now known as amurray | ||
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