[07:54] <guruprasad> ilasc, the issue reported by Guest12 appears to be the duplicate/placeholder account issue. Can you check when you can?
[09:36] <ilasc> Guest12 which Launchpad account are you trying to login into and would you like to keep ?
[10:08] <cjwatson> ilasc: they aren't on IRC any more
[10:09] <cjwatson> (it's worth using tab-completion in your client, which should show this)
[10:10] <cjwatson> ilasc: Since one of the two accounts in question is an auto-created one, it's quite clear what the answer should be and it doesn't require asking the user - treat the automatically-created one (currently associated with the email address) as a duplicate, and treat the one you get from their OpenID identifier as the target
[10:11] <cjwatson> ilasc: I'm doing that now
[10:11] <ilasc> cjwatson: noted, ok, thank you!
[10:16] <cjwatson> Done now, Guest12 should be able to log in (should they happen to see this in logs, or just try again on spec)