[07:54] ilasc, the issue reported by Guest12 appears to be the duplicate/placeholder account issue. Can you check when you can? === synapt is now known as nate [09:36] Guest12 which Launchpad account are you trying to login into and would you like to keep ? [10:08] ilasc: they aren't on IRC any more [10:09] (it's worth using tab-completion in your client, which should show this) [10:10] ilasc: Since one of the two accounts in question is an auto-created one, it's quite clear what the answer should be and it doesn't require asking the user - treat the automatically-created one (currently associated with the email address) as a duplicate, and treat the one you get from their OpenID identifier as the target [10:11] ilasc: I'm doing that now [10:11] cjwatson: noted, ok, thank you! [10:16] Done now, Guest12 should be able to log in (should they happen to see this in logs, or just try again on spec)