[10:01] <hrw> morning
[10:02] <hrw> guruprasad: new account created ('marcin-juszkiewicz') and login.launchpad.net login fine, review.opendev.org gets sso details fine. Launchpad.net says  (Error ID: OOPS-8f34833502a7dad592c13223db341508) after login
[10:18] <guruprasad> hrw, I see that there are two accounts associated with your email address. One is a placeholder account and the other is an old account that is deactivated. I see that you have posted a status change comment about locking this account out and creating a new one.
[10:18] <guruprasad> Can you give me more details about what you are trying to do here?
[10:19] <hrw> guruprasad: yes. removing emails required login
[10:19] <hrw> guruprasad: I forgot to handle 2FA stuff so old account is not accessible. I need LP account for openstack work so created new one
[10:20] <guruprasad> hrw, so you created a new account with the same email address as the deactivated account?
[10:20] <hrw> login.launchpad uses different one
[10:20] <hrw> but I have marcin.juszkiewicz@linaro.org as one of emails on both accounts
[10:22] <guruprasad> hrw, is this the email address used in the login form?
[10:22] <hrw> no
[10:23] <hrw> old login uses marcin@juszkiewicz.com.pl, new one is marcin-ubuntu-one@juszkiewicz.com.pl
[10:34] <guruprasad> hrw, can you also give me more details on how your old account was deactivated after you lost the 2FA methods?
[10:35] <hrw> guruprasad: I opened launchpad.net/~hrw in web browser and turned out that I was not logged out there (while logged out on login.launchpad.net)
[10:36] <hrw> guruprasad: removed irc handles, was not able to remove email addresses (login required) so clicked account deactivation
[10:37] <hrw> guruprasad: I mostly use login.launchpad.net as SSO for gerrit.opendev.org rather than to login to launchpad.net
[10:47] <guruprasad> hrw, I am checking with my team to find out how we can resolve your issue.
[11:01] <cjwatson> hrw: I've met you in the past - would you be willing to have a quick video call to verify your identity?  I'd then need to talk with an SSO admin colleague to clear the 2FA requirement, which would take a bit longer, but I think that might still be the simplest path forward
[11:06] <hrw> cjwatson: ok
[12:34] <mdeslaur> Hrm, I'm getting "Can't exec "dpkg-scanpackages": No such file or directory at -e line 23." trying to build on hirsute i386...
[12:34] <mdeslaur> https://launchpadlibrarian.net/573823697/buildlog_ubuntu-hirsute-i386.samba_2%3A4.13.14+dfsg-0ubuntu0.21.04.4_BUILDING.txt.gz
[12:35] <cjwatson> The following packages will be REMOVED:
[12:35] <cjwatson>   build-essential* dpkg-dev* libdpkg-perl* perl*
[12:35] <cjwatson> From further up in the log
[12:35] <cjwatson> Looks like the perl-base in http://ppa.launchpad.net/ubuntu-security-proposed/ppa/ubuntu conflicts with stuff
[12:35] <cjwatson> Maybe an incomplete perl transition in that PPA?
[12:36] <mdeslaur> hrm, I don't see anything perl related for hirsute in there
[12:37] <cjwatson> Seems to have been deleted, odd
[12:37] <cjwatson> But maybe only partially deleted?
[12:38] <cjwatson> https://launchpad.net/%7Eubuntu-security-proposed/+archive/ubuntu/ppa/+packages?field.name_filter=perl&field.status_filter=&field.series_filter=hirsute
[12:38] <cjwatson> I suspect what happened is that it was deleted before all the builds finished
[12:38] <mdeslaur> Deleted on 2021-12-08
[12:38] <mdeslaur> hrm
[12:38] <mdeslaur> my package is newly-uploaded
[12:39] <mdeslaur> cjwatson: oh, I see what you mean
[12:39] <cjwatson> Running "remove-package -A ppa:ubuntu-security-proposed/ubuntu/ppa -s hirsute -m 'repeating deletion due to builds racing with previous deletion' -e 5.32.1-3ubuntu2.2 perl" or similar and waiting for publication should fix it
[12:40] <mdeslaur> cjwatson: thanks, I'll give that a try
[12:40] <cjwatson> When "curl -H 'Pragma: no-cache' -s http://ppa.launchpad.net/ubuntu-security-proposed/ppa/ubuntu/dists/hirsute/main/binary-i386/Packages.xz | xzcat | grep-dctrl -PX perl" returns nothing you can retry the build
[12:42] <mdeslaur> great, thanks for the help
[17:53] <hrw> cjwatson: Thanks a lot! Logged in
[18:13] <cjwatson> hrw: Yay
[19:07] <realtime-neil> If my coworkers want https://launchpad.net/ubuntu/+source/draco backported to focal in a hurry, then how can I help them? I was considering `./copy-package --from=ubuntu --from-suite=jammy --to=ppa:realtime-robotics/ubuntu/draco --to-suite=focal` (and hoping for the best) but I'm open to suggestions.
[21:14] <cjwatson> realtime-neil: Copying forward often works, but copying backward less so, since it's less common for binaries built against newer libraries to work with older libraries than the other way round.  Using backportpackage(1) from ubuntu-dev-tools is usually a better place to start.
[21:39] <realtime-neil> cjwatson: oh, that's neat. how do I tell backportpackage to upload to a PPA of my choosing?
[21:40] <realtime-neil> cjwatson: whoops disregard 
[21:40] <realtime-neil> just found the example in the man page