| === ilasc changed the topic of #launchpad to: Help contact: ilasc (06:00-15:00 UTC Mon-Fri) | Launchpad is an open source project: https://dev.launchpad.net/ | This channel is logged: http://irclogs.ubuntu.com/ | User Guide https://help.launchpad.net/ | Support and spam reporting: https://answers.launchpad.net/launchpad - Currently known issues: amd64 builders due to PS5 issues | ||
| Guest77 | Hi - I registered for lp but when I login, it shows my name + email correctly, but clicking the green login button gives me an oops every time. | 09:55 |
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| Guest77 | Such as: (Error ID: OOPS-60009aecf89aad62087222cb55edd62a} | 09:56 |
| jugmac00 | Guest77: This is because you already have another Launchpad account. Could you please write to feedback@launchpad.net including the OOPS-id? A colleague will take care of it shortly. | 10:00 |
| Guest77 | jugmac00 - yes, I do have another lp account, but for a different email address. Thanks - I'll ping that address... | 10:02 |
| Guest77 | jugmac00 - I fixed it by simply removing my current email address from the other a/c;) Does seem that lp could give a slightly more helpful error message for this scenario. Thanks for your help though. | 10:08 |
| jugmac00 | Guest77: Indeed. I am pretty sure we have this tracked either at the Launchpad issue tracker or our internal one. | 10:10 |
| jugmac00 | Guest77: We only have one slightly related internal issue. Would you kindly create a bugreport over at https://bugs.launchpad.net/launchpad/+filebug ? Thank you! | 10:14 |
| Guest77 | jugmac00 - done - https://bugs.launchpad.net/launchpad/+bug/1972167 | 10:30 |
| ubottu | Launchpad bug 1972167 in Launchpad itself "login fails with oops if email assigned to another user" [Undecided, New] | 10:30 |
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