[14:38] <davef> How to become a SME for a product that nobody knows anything about in 60 seconds or less.     Fix it.
[14:39] <zxmpi> of course once you do that you are then responsible for every other technical problem they have as you were at their computer that time
[14:42] <davef> lol, my boss just sent me a message .. "you've become our expert now"