| zerocrates | hi, I get an "oops" from launchpad every time I try to log in and it points me here... anybody know what's up with that? | 02:51 |
|---|---|---|
| sarnold | zerocrates: one common problem is using a duplicate email address, https://bugs.launchpad.net/launchpad/+bug/1607242 has some background on it | 02:53 |
| ubottu | Launchpad bug 1607242 in Launchpad itself "Logging into a placeholder person OOPSes if email address already on another person" [Critical, Triaged] | 02:53 |
| sarnold | oh that might be *too* much detail, hah | 02:53 |
| zerocrates | hmm hmm i suppose it's possible i had some ancient previous Ubuntu account though i don't think so | 02:54 |
| sarnold | if you paste the oops-id in here, someone might be able to give a better answer; I can see the oops reports but don't know the internals well enough to be confident in guesses | 02:54 |
| zerocrates | it's OOPS-1a7556a6d1e69b41deb5d64fa2e8cc25 | 02:55 |
| sarnold | sorry, I got a phone call | 03:03 |
| sarnold | I'm not an expert here but this traceback looks a lot like what I recall of the duplicate email issue -- which is good and bad, I think it's something you might be able to address yourself without waiting for the experts to wake up :) -- maybe tacking on a +launchpad or similar on the email address would be enough to make it unique? | 03:05 |
| zerocrates | ha no problem | 03:06 |
| zerocrates | yeah i'll probably look into just making another account with a different address | 03:06 |
| zerocrates | thanks | 03:09 |
| zerocrates | yeah in fact i just changed the sso preferred address and that did the trick so. | 03:13 |
| sarnold | sweet! thanks :D | 03:19 |
| rbasak | Launchpad has a new logo? This is going to get some getting used to! | 15:45 |
| cjwatson | You and me both | 16:00 |
| mdeslaur | looks like a fidget spinner | 16:27 |
| jugmac00 | mdeslaur: this would make a great giveaway for conferences... and employees, too :-) | 17:14 |
| mdeslaur | hehe :) | 17:15 |
| RikMills | many many many build failures without a log | 18:14 |
| RikMills | cjwatson: networking problem? | 18:41 |
| jugmac00 | RikMills: all Launchpad engineers are off working hours - I have escalated this to IS | 18:47 |
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