| ball | Can I install a .deb from the cli? | 04:51 |
|---|---|---|
| ball | I'm not having much luck otherwise | 04:51 |
| ball | Oh hang on, it's opening in "Software install" | 04:52 |
| penguin42 | right, half hour call with Virgin to get them to take the price back down | 13:50 |
| zxmpi | make sure they know you're on a mobile or wireless phone so you can take bathroom breaks if necessary while on this call... establish dominance :-P | 13:52 |
| penguin42 | it really did take about 15 20 mins of him just typing/waiting for someone else | 13:54 |
| zxmpi | waiting for you to crack first | 13:55 |
| penguin42 | yeh | 13:55 |
| penguin42 | the standard list for the 100Mbps is ~£45 for non-new-customers, I got it back down to £28 | 13:56 |
| zxmpi | ignore me, just putting a movie on in background... ::hits play on seven samurai:: | 13:56 |
| penguin42 | I was typing away doing my email | 14:01 |
| daftykins | penguin42: what point did you have to argue to bring it down? | 17:54 |
| penguin42 | daftykins: None, just to had to ask, I muttered things about having already bought a 4G modem (due to previous cable outages) and how there were good mobile deals now | 18:23 |
| penguin42 | daftykins: you have to navigate the menu to the 'I'm thinking of leaving' and that gives you different people who try and keep you - it doesn't always work, but just asking has a fair chance of getting you the introductory price they give to new customers | 18:24 |
| daftykins | do they keep bumping up cable internet fees if you leave it unchecked or something? | 18:24 |
| daftykins | ah yeah the old classic customer retention team | 18:24 |
| penguin42 | daftykins: The bump you can't do much about, but the difference between new/normal customer you can, and if you have outages they'll give you reduced bills for a year or so, which for me was about to run out | 18:24 |
| daftykins | ah har | 18:25 |
| penguin42 | I normally have one or two bad months a year where it's dodgy, especially when it's cold | 18:27 |
| penguin42 | so then I buy a giffgaff 10 or 20G goody bag for the month | 18:30 |
| penguin42 | and I have a little script that flips the routing | 18:30 |
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