[04:51] Can I install a .deb from the cli? [04:51] I'm not having much luck otherwise [04:52] Oh hang on, it's opening in "Software install" [13:50] right, half hour call with Virgin to get them to take the price back down [13:52] make sure they know you're on a mobile or wireless phone so you can take bathroom breaks if necessary while on this call... establish dominance :-P [13:54] it really did take about 15 20 mins of him just typing/waiting for someone else [13:55] waiting for you to crack first [13:55] yeh [13:56] the standard list for the 100Mbps is ~£45 for non-new-customers, I got it back down to £28 [13:56] ignore me, just putting a movie on in background... ::hits play on seven samurai:: [14:01] I was typing away doing my email [17:54] penguin42: what point did you have to argue to bring it down? [18:23] daftykins: None, just to had to ask, I muttered things about having already bought a 4G modem (due to previous cable outages) and how there were good mobile deals now [18:24] daftykins: you have to navigate the menu to the 'I'm thinking of leaving' and that gives you different people who try and keep you - it doesn't always work, but just asking has a fair chance of getting you the introductory price they give to new customers [18:24] do they keep bumping up cable internet fees if you leave it unchecked or something? [18:24] ah yeah the old classic customer retention team [18:24] daftykins: The bump you can't do much about, but the difference between new/normal customer you can, and if you have outages they'll give you reduced bills for a year or so, which for me was about to run out [18:25] ah har [18:27] I normally have one or two bad months a year where it's dodgy, especially when it's cold [18:30] so then I buy a giffgaff 10 or 20G goody bag for the month [18:30] and I have a little script that flips the routing