/srv/irclogs.ubuntu.com/2022/07/19/#launchpad.txt

LocutusOfBorghello, anything wrong with builders?08:18
LocutusOfBorgI see many of them are idle, but not picking up new tasks...08:18
LocutusOfBorge.g. https://launchpad.net/ubuntu/+source/codec2/1.0.5-1ubuntu208:18
LocutusOfBorgcoq-simple-io is another example08:18
LocutusOfBorgmathcomp-finmap08:19
LocutusOfBorglazy builders are lazy08:36
cjwatsonYou and your work ethic09:00
cjwatsonbuildd-manager seems to have stalled.  Restarting it09:00
cjwatsonLocutusOfBorg: it's back now09:06
LocutusOfBorg<309:07
LocutusOfBorgwell you deserve a real heart09:07
LocutusOfBorg💖09:07
LocutusOfBorgmaybe this is a *real one* 🫀09:07
ricotzcjwatson, hi :), sorry to bother you again , https://launchpad.net/~mozillateam/+archive/ubuntu/firefox-next/+build/24173011 failed as expected by letting it run as you suggested09:11
ricotzseeing this behaviour too for https://launchpad.net/ubuntu/+source/libreoffice/1:7.3.5~rc2-0ubuntu1 , which I cancelled and retried immediately instead of having it running 20h+ twice to no avail09:12
ricotzas you mentioned the problem a lower level one, and I don't have another way to deal with it :(09:14
cjwatsonricotz: Nothing I can do at the moment I'm afraid09:14
cjwatsonI'm sorry for the frustration, but pinging me directly won't help here09:14
cjwatsonI believe there's a network debugging session scheduled later (not involving me)09:15
ricotzcjwatson, I know and I am sorry, but feel free to mention those examples to the people in charge09:15
cjwatsonWill do09:16
ricotzseems short running builds are not that effected, but for long running ones it is very frustrating09:16
ricotzcjwatson, thank you!09:16
LocutusOfBorgs390x looks sad again...13:20
cjwatsonLocutusOfBorg: coming back now18:22
cjwatsonat least partially18:22
mfabian_I created a launchpad account today but I seem to be unable to login at https://launchpad.net/onboard (I want to create a bug report ...). When I try to login I get redirected to a “Personal Data Request” page where I get asked to agree to give my name and e-mail to launchpad. Below is a [Yes, log me in] button. When I click that button, I get an error page: (Error ID: OOPS-00b00a42817a2c883588d80378ba5ddc) 18:58
mfabian_That happens both in firefox and google-chrome.18:59
sarnoldmfabian_: launchpad doesn't allow one email address to be used for multiple accounts; I think this traceback means the email address has already been used19:01
sarnoldmfabian_: any chance that sounds familiar?19:01
cjwatsonsarnold: Often not the user's fault as such, and not in this case.  We'll deal with it20:14
cjwatson(it was due to a sort of shadow account created to represent an address seen in a comment imported from another bug tracker)20:15
cjwatsonmfabian_: I've fixed your account; you should be able to log in now.  Sorry for the inconvenience20:16
sarnoldcjwatson: oh, interesting; is there an easy wya to spot the difference?20:24
sarnoldI'm surprised we don't hit that one omre often20:24
cjwatsonsarnold: it's a moderately routine support request for us20:49
cjwatsonhttps://bugs.launchpad.net/launchpad/+bug/160724220:50
ubottuLaunchpad bug 1607242 in Launchpad itself "Logging into a placeholder person OOPSes if email address already on another person" [Critical, Triaged]20:50
cjwatsonLP staff can see the account state fairly easily; probably a bit harder for non-staff though20:50
sarnoldcjwatson: ahhh are these the occasional "is account $foo a placeholder" questions I see every few weeks?20:51
cjwatsonsarnold: that's probably slightly different - that's for more complicated cases around deletion and such, or sometimes when somebody's trying to take over a maybe-unused username20:53
sarnoldcjwatson: cool, thanks :)20:55

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