| === lotuspsychje_ is now known as lotuspsychje | ||
| lotuspsychje | arraybolt3[m]: yelp (gnome help icon) should have that same edit as you did on their 'howto report a bug' section | 11:50 |
|---|---|---|
| lotuspsychje | https://help.ubuntu.com/community/ReportingBugs might also need it | 11:52 |
| lotuspsychje | would be nice to give the user an irc support option, before filing their bugs | 11:53 |
| arraybolt3[m] | lotuspsychje: Good idea! | 18:49 |
| arraybolt3[m] | lotuspsychje: Really it seems like having inexperienced users *always* report bugs on IRC would be a good idea, since that gives us the chance to debug the issue right there on the user's system, determine if it really is a bug, and if so, file a proper bug report for it. | 18:55 |
| lotuspsychje | arraybolt3[m]: well i would rather see a user asking on irc for an existing bug ID first, before filing a new bug | 19:18 |
| arraybolt3[m] | lotuspsychje: True. But even if a user is just like "hey the system's doing XYZ" we can use that to look for known problems. | 19:18 |
| lotuspsychje | true, its a quick insight in the users system indeed | 19:20 |
| lotuspsychje | anyhow, i still think its a good thing to link the user from everywhere to irc | 19:22 |
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